5/5
GoogleTia, has provided excellent responses to my enquiries in a most efficient way. Thank you.
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,959 reviews · 1,958 on Google (4.9)287 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,574 reviews · 1,564 on Google (4.9)88 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)81 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,136 reviews · 960 on Google (4.9)49 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)144 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL801 reviews · 800 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)41 in the last 90 days
Reviews on Google
Showing 7,994 reviews on Google only. Show every review
Google5/5
GoogleTia was extremely helpful during our telephone call regarding our search for a property in Medway and surrounding areas. When discussing a property of interest she advised it was under offer but would keep me posted and fully engaged in …
5/5
GoogleVery good service second time I used them and would use them again in the future
5/5
GoogleI can tell you now - it’s Jade who gets these five stars, who has earnt the review and has more than impressed me. She is a fantastic member of the team and I always enjoyed speaking with her on the phone. …
Agent replied · 8 October 2026
Dear Samantha, Thank you so much for your kind review, particularly your feedback on the … More
5/5
Google"Freya was very helpful and polite throughout our interaction. Although our discussion was brief, she was thorough, professional and made an effort to explore exactly what I was looking for.
5/5
GoogleRating only, no written review.
5/5
GoogleThis review is for Freya Harding. We found Freya very polite, welcoming and knowledgeable of the property we viewed. Very prompt in providing answers for all our questions. …
5/5
GoogleContacted Robinson M Jackson as I have a flat where my tenants are moving out. I wasn’t sure if I should sell or let. Still a bit undecided, but have received some really good advice and help. Have always found Robinson M Jackson to be …
5/5
GoogleVery friendly and very helpful. Tia said what she would do and delivered quickly.
5/5
GoogleI found Freya helpful and very pleasant when I went to a viewing at Allington drive on Saturday
5/5
GoogleVery friendly staff and helpful in explaining forms to a first time buyer. Thanks Tia for your help.
5/5
GoogleI asked Tia for a desktop valuation, she went the extra mile and emailed it to me within 24 hours. Excellent and friendly service.
5/5
GoogleAlthough our selling journey changed we cannot fault the attention and passion we felt from RMJ - Freya and Nancey were especially attentive and I would recommend their services 100%
5/5
GoogleRating only, no written review.
Agent replied · 8 October 2026
Hi Luc, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Agent replied · 8 October 2026
Hi Ruth, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleWe chose Robinson Michael & Jackson to assist with the sale of our property, and we highly recommend their services. We had the pleasure of working with Freya and couldn't be more impressed. She …
Agent replied · 8 October 2026
Hi Jeslin, thank you for your kind words and recommendation! We're so pleased to hear that your experience with Robinson Michael & Jackson, and especially with Freya, was such a positive one. Freya is a valued member of our team, and it's … More
5/5
GoogleVery smooth and quick process after only just starting property searches Tia has managed to locate a potential property. And has made the whole process easy.
Agent replied · 8 October 2026
Hi Noah, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleI had a fantastic experience with Robinson Michael & Jackson when they sold my property. From start to finish, the process was seamless and stress-free. Their team was professional, attentive, and kept me informed every step of the way. …
Agent replied · 8 October 2026
Thank you so much for your fantastic feedback! We're thrilled to hear that your experience selling your property with Robinson Michael & Jackson was seamless and stress-free. Our team always aims to provide clear communication and dedicated … More
4/5
GoogleRating only, no written review.
Agent replied · 8 October 2026
Hi Jayjay, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleNancey is very nice lady n one of the great customer service. Thank u very much ur lovely customer service.
Agent replied · 8 October 2026
Hi, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleThank you to Tia and the team at RMJ for all of the help with our property so far. Tia has been really polite and helpful. Thank you!
Agent replied · 8 October 2026
Hi Charlie, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleHad Nancey round for a valuation and she was brilliant. On time, very professional, knowledgeable and honest. My preferred agent out of the three we had out. Would definitely recommend. Thanks again
Agent replied · 8 October 2026
Hi Thomas, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleVery professional so fast well done Thank you very much for you help….
Agent replied · 1 October 2023
Hi Yevhen, thank you for your review and we look forward to giving you your keys to your new home. Kind regards, Team RMJ Strood
5/5
GoogleReece has been absolutely amazing! If we move in the future we will definitely be using rmj! Thank you so much for all your help! X
Agent replied · 6 June 2023
Thank you for your kind words Dani. You are more than welcome, enjoy your new home! RMJ Team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
