Trusted Agent profile
Verified
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,994 reviews on Google only. Show every review
5/5
GoogleOur experience in purchasing our first home so far with RMJ, has been really positive and reassuring. Special mention to Jade who has been completely amazing all the way along the …
Hi Chloe, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Jade, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Lee, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Simon, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Elliot, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Vicki, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Tunde, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Rabia, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleExcellent, professional service. Highly recommend the team at RMJ in Strood.
Hi Jaleel, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleTia had excellent comms and got us booked in with properties right away along with alternative options.
Hi Kareem, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Helen, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Francesca, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleReece was very helpful full of knowledge fantastic Estate Agents would not use any others
Hi Adam, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleNancy has been superb in her communication. Yes you can hear her smiling in my conversations with her. The information passed has been swift, concise and only what was needed to …
Hi Steven, Thank you so much for your thoughtful review! We’re delighted to hear that Nancy’s superb communication and positive approach have made your experience so … More
5/5
GoogleI recently used RMJ for the second time, and I couldn't be more pleased with the experience. The staff and management team truly stand out for their exceptional attentiveness and dedication to providing outstanding service. Charley, in …
Hi Tibor, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleWould like to say the biggest thank you to all the team my experience with this company was perfect Reece Charley and jade were always on the ball with everything that needed to be done to sale my mums property . Everything run smooth and was stress free . I will certainly use them again Credit to the whole team Many thanks
Hi Debie, Thank you for your kind review! We're delighted to hear that you were happy with our service and found our team helpful. Nancy and Jade will be pleased to know … More
5/5
GoogleTia is very polite and communication is good
Hi Vanessa, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleGood customer service, the representative that showed me around the property was very friendly and lovely. …
Hi Omo, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleI contacted Robinson Michael and Jackson to organise a viewing and was pleasantly surprised by the efficiency of Tia Coles the sales representative. She took my details regarding the property and told me about other properties that may be …
Hi David, Thank you so much for your lovely review! We're delighted to hear that Tia provided such efficient and professional service during your experience with us. She always takes great care in understanding clients’ needs, so it's … More
5/5
GoogleI would like to start by saying thank you so much to Tia and Freya for finding a Property to match our needs! It’s everything we wanted. I would like to thank Jade and Charley for making the process after our offer was accepted smooth and efficient! We are looking forward to picking up our keys.
Hi Imogen, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleFreya provided great service and was very informative.
Hi Ola, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleValuation. I asked RMJ if someone could pop round for a valuation of my property. An appointment was arranged within the following 2 days. …
Hi Linda, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleI have recently contacted RMJ in regards to viewing a property for myself and my partner and I was lucky enough to speak to Freya. We are first time buyers and the process can get a quite overwhelming but Freya has made it a pleasant …
Hi Talida, Thank you so much for your kind words! We're so pleased to hear that Freya was able to make your first-time buying experience a positive and supportive one. She truly cares about helping people find their perfect home, and it’s … More
5/5
GoogleWe are very happy with our viewing. Freya explained very well about property and answered all our questions.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
