Trusted Agent profile
Verified
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,994 reviews on Google only. Show every review
5/5
GoogleI went into the Strood Branch to sell my property, Freya was incredibly helpful with the whole process. …
Hi Daniel, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleNancy carried out a valuation for me. Very professional and approachable with a good background knowledge of the area/sales proving she did her homework first. Thank you
Hi Michaela, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleFreya was a lovely Estate agent when showing us round the property. She answered all of our questions and was super efficient. Highly recommend!
Hi Rhianna, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Jonny, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleTia was very good at negotiating a price for our property
Hi Mike, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleThank you Nancey & Tia for helping us find a really great property.
Hi thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleGreat experience, had the lovely Tia who was so knowledgeable and helpful throughout, couldn’t recommend more! Thanks Tia for all your help!
Hi Jasmine, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleTia was very polite and knowledgeable over the phone and in person. Highly recommend!
Hi Holly, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleThank you Freya and Tia for your support. I am very grateful.
Hi Lukmon, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleJust over 10 weeks start to finish. Jade was excellent !!! 👌🏼 …
Hi Paul, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleTia did an excellent job getting a good offer in a timely fashion on 10 Wraysbury House.
Hi Matis, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleFreya was brilliant when booking viewings. She arranged them quickly and was extremely efficient
Hi Orla, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleSpoke to Reece about property evaluation and the process was so simple and easy. Really appreciate what they did and how quick the service was 10/10
Hi Vikash, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleViewed a property that we absolutely loved with Tia, she was so welcoming and answered all of our questions! 10/10 from us!
Hi Holly, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleEven though the property we liked had been taken off the market, Tia was super helpful with regards to looking at different properties and also keeping us up to date if the property we liked the look of becomes available.
Hi Mike, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleTia was lovely from start to finish, calmed me when I was beside myself with anxiety!! very helpful with any questions. Thank you!
Hi Rebecca, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleI’ve had a great experience with Dan. He is extremely helpful, polite and gets things dealt with in a very prompt manner. I’d recommend speaking with him to experience the same.
Hi Craig, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleWhilst the sale has been a very long time coming to completion, this has not been the fault of RMJ Strood - both Charley & Jade have done all they could to assist chasing the sale. - Well done girls
Hi Lee, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRobinson Michael & Jackson have been looking after me over the last few weeks regarding viewings and advise on my search for a new house. I have found the one and my offer has been accepted. A special thank you to Tia Coles who "worked her …
Hi Marcus, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleTia Coles has been a pleasure to work with! I am a very busy Case Manager with a large Broker caseload. Most of my daily interactions with estate agents are brief, & formal. Tia is warm friendly and very polite, which makes her stand out …
Hi Lisa, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleTia and Ben visited us to look at possibly marketing our property and discuss mortgages. Both were very kind and did not apply pressure which we appreciated. They followed up on what they said they would. Tia came with a lot of knowledge and information too that was impressive. Thank you for your time
Hi Jonny, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleWe were extremely pleased with the service we received from the Strood branch of Robinson Michael & Jackson. From beginning to end nothing was too much trouble for the team. They really went the extra mile for us. Charley Germaney is …
Hi Duke, Thank you so much for your wonderful review! We’re absolutely delighted to hear that you had such a positive experience with our Strood branch. Your kind words about the team, and especially Charley Germaney, mean a great deal to us. … More
5/5
GoogleI would like give a give my appreciation and special thanks to Tia Coles, who helped me throughout the entire process to securing an offer as a 1st time buyer. My mind was put at ease, all my questions and queries were answered with …
Hi Michelle, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleWe have chosen Robinson Michael & Jackson to assist us with the sale of our property and we cannot recommend them enough. Nancey Liddle and her colleagues have been very professional, friendly, and efficient. They successfully marketed the …
Hi Monika, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
