5/5
GoogleGreat service staff are friendly, I highly recommend their services 👍 …
Agent replied · 23 November 2024
Hi Marvin, Thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,959 reviews · 1,958 on Google (4.9)287 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,574 reviews · 1,564 on Google (4.9)88 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)81 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,136 reviews · 960 on Google (4.9)49 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)144 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL801 reviews · 800 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)41 in the last 90 days
Reviews on Google
Showing 7,994 reviews on Google only. Show every review
Google5/5
GoogleReally smooth experience. Special thanks to their mortgage advisor Ben
Agent replied · 23 November 2024
Hi Hanife, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleA very big thank you to all the team at RMJ Especially NANCY for you help and advice Thank you very much and hope to see you soon guys again in future
Agent replied · 8 October 2026
Hi Gurvinder, Thank you so much for your kind review! We're delighted to hear that you appreciated the team's efforts, especially Nancey's help and advice. We'll be sure to … More
5/5
GoogleTia has been absolutely amazing at helping with the purchase of our first property, Highly recommend!!
Agent replied · 23 November 2024
Hi Lillie, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleTia has been very helpful with getting an offer accepted on a flat and the process so far after that. would definitely recommend 👍🏼 …
Agent replied · 23 November 2024
Hi Kai, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleBen Pitchell was excellent in assisting me with my mortgage requirements. Top lad & a pleasure to work with.
Agent replied · 23 November 2024
Hi Andrew, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleThe whole team was very helpful. Reece, Nancey, Jade, Tia, Charlie and Freya were all very knowledgeable.
Agent replied · 8 November 2024
Hi Lewis, thank you for taking the time out to write us a review on your recent experience with us. If we can be of any further assistance in the future please don't hesitate to get in contact with us. Kind regards, Team RMJ Strood
5/5
GoogleExcellent service from Tia, who has been ultra bubbly , friendly and very informative throughout any conversations, and I am not sure who was more pleased when the seller accepted our offer , me or Tia .
Agent replied · 8 October 2026
Hi Paul, Thank you for your fantastic review! We’re so pleased to hear that Tia provided such bubbly, friendly, and informative service during your journey. Her excitement truly reflects her dedication to helping our clients, and it’s … More
5/5
GoogleTia has been very helpful indeed with the sale of my flat. Always keeps me updated and is very efficient and professional. Many thanks Tia.
Agent replied · 8 October 2026
Hi Sean, Thank you so much for your kind review! We're thrilled to hear that Tia has been so helpful, keeping you updated and demonstrating efficiency and professionalism throughout the sale of your flat. We'll be sure to pass along your … More
5/5
GoogleAn extremely professional team of agents dedicated to support and guide you through the entire process of selling and buying your home, communication is key and RMJ strive to ensure you are updated continuously, I would recommend anyone to get in touch with RMJ if you are thinking of buying or selling your home.
Agent replied · 8 October 2026
Hi Darren, Thank you so much for your kind words and glowing review! We're thrilled to hear that you found our team professional and dedicated throughout your buying and selling journey. Communication is incredibly important to us, and it's … More
5/5
GoogleNancey is an asset to Robinson. When she came to value my house, Nancey was thorough and informative. She knew her stuff. Nancy listened to me and put me at ease. I am looking forward to working with her soon. Thank you so much.
Agent replied · 8 October 2026
Hi Dawn, Thank you for your lovely review! We're delighted to hear that Nancey provided such a thorough and informative experience during your valuation. She truly is an asset to our team and takes great pride in listening to clients and ensuring they feel at ease. We’re excited to work with you soon, thank you for choosing RMJ Strood.
5/5
GoogleNancey made our experience very pleasant from start to finish. Kept us updated throughout, she was very helpful and professional and nothing was too much trouble. Thank you for making everything as less stressful as possible. Mr & Mrs Conroy
Agent replied · 23 November 2024
Dear Mr. & Mrs. Conroy, Thank you so much for your kind words and for taking the time to share your … More
5/5
GoogleIf you want to deal with a friendly, professional and efficient estate agent, then contact Reece and his team at RMJ in Strood! Sold our house in under a month! Can't recommend them enough! Thank you for always keeping me up to date and in the loop.
Agent replied · 8 November 2024
Hi Adele, thank you for taking the time to write us a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleFreya was exceptional in helping me find my new home. She went above and beyond, preempting my needs and taking care of every detail. Her dedication, attentiveness, and expertise made the entire process smooth and stress-free. I highly recommend her to anyone looking for top-notch service and a seamless home-buying experience.
Agent replied · 23 December 2024
Hi Joanne, Thank you for sharing your recent experience with us in your review. We truly appreciate your time and feedback. … More
5/5
GoogleA big thank you to all the team at RMJ particularly Nancy, Jade and Charley who provided sound, timely advice and support throughout the process of selling our property. They were always professional and friendly and they communicated …
Agent replied · 23 November 2024
Hi Val, Thank you so much for your wonderful feedback! We’re thrilled to hear that Nancy, Jade, and Charley provided you with exceptional service and made the process of selling your property smooth and stress-free. Our team takes great … More
5/5
GoogleI had an excellent experience with RMJ Strood while searching for my forever home. From the start, their friendly and professional team. They understood my needs, offered great local market insights, and kept me updated throughout the …
Agent replied · 6 June 2023
Hi Louie, Thank you for sharing your fantastic experience with us! We're so pleased to hear that our team could assist you in finding your forever home. Understanding your needs and providing great insights into the local market is … More
5/5
GoogleThank you so much to the MJS Team, particularly Tia, her level of professionalism and effort, going out of her way to get us the best possible outcome, honestly thank you for all your help!
Agent replied · 8 October 2026
Hi Ley, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
4/5
GoogleWarm customer service received
Agent replied · 8 October 2026
Hi Timothy, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleTia was very friendly and polite!
Agent replied · 8 October 2026
Hi Samantha, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleVery helpful and patient with me as a first time buyer
Agent replied · 8 October 2026
Hi, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleBen was Amazing 🤩 Definitely would recommend. …
Agent replied · 8 October 2026
Hi Jasmine, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleShe deals calmly & brilliantly to make sure both buyers and sellers are comfortable. 👍 …
Agent replied · 8 October 2026
Hi Babatunde, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleI would like to thank Freya for all her help with a property search. She was alway quick to respond and super helpful in matching me to properties of interests.
Agent replied · 8 October 2026
Hi Esther, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleI wanna thank you Fraya so much. She is very respecful, kind and professinal with her work. She replies to my email very fast and she keep me updated all time . 10 out 10 :]]]
Agent replied · 8 October 2026
Hi Andrew, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Want Robinson Michael & Jackson to help?
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
