Trusted Agent profile
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★★★★★
8,208 reviews across 7 offices and 4 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on four platforms, rated 4.9 out of 5 overall.
8,001
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,995 reviews on Google only. Show every review
5/5
GoogleScott really helped me out today as I was confused on the buying process
Thank you so much for your lovely review, Tan! 😊🏡 We’re delighted to hear that Scott was able to help clarify the buying process and make things a little easier for you. … More
5/5
GoogleJosie was very patient when I made a mistake with original viewing day/time and rearranged it for me. Would recommend.
Thank you for your kind words and recommendation! We’re so glad to hear that Josie was patient and helpful when rearranging your viewing. We’ll be sure to pass your lovely feedback on to her! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
5/5
GoogleMet Josie for the first time today to share my details & get registered as looking to move in the very near future. Friendly & good listener.
Thank you for your kind words! We’re so pleased to hear that Josie made you feel welcome and took the time to listen. We look forward to helping you with your move in the near future! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
5/5
GoogleCould not fault any of the team! Amazing service throughout so far! Kiran Managed to get us a viewing and offer before our house even went live! Tia has been on hand to answer any questions and Angela handles things really quickly. Great communication which is needed in a house sale. Would recommend these guys in a heartbeat ❤️
Hi Kerry, thank you so much for leaving this incredible review about the team! We are so pleased you had a great experience & we wish you all the best🏡RMJ Chatham …
5/5
GoogleThe whole team are amazing. A special thank you to Jade for going above and beyond.
Hi Donna, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleJess was lovely and very informative
Hi Courtney, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
4/5
GoogleThe staff were very professional during the viewing process.
Hi Susan, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleReece and his team were absolutely fantastic from start to finish. We really feel they went above and beyond for us. They are a great team !!
Hi Emma, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleRyan was amazing, got such a good vibe as soon as we met him, very professional and open and honest which is rare these days and explained everything very well. Thanks Ryan
Thank you so much for your fantastic review, Natalie! 😊🌟 It really means a lot to hear such lovely feedback, especially regarding Ryan’s professionalism and honest approach. … More
5/5
GoogleI had a very positive experience viewing the property with Sophia. She was friendly, polite, and highly professional throughout. She presented the property very well and took the time to explain everything clearly and in detail, answering …
Thank you so much for your fantastic review, Majid! 😊🏡 We’re delighted to hear that you had such a positive experience viewing the property with Sophia. … More
5/5
Googlescott is great
Thank you so much for your lovely review, Vienna! 😊🌟 We’re delighted to hear that you had such a positive experience with Scott. … More
5/5
GoogleScott was really helpful, would definitely recommend.
Thank you so much for your lovely review, Ella! 😊🏡 We’re delighted to hear that Scott was so helpful and made such a positive impression. … More
5/5
GoogleI have few issues in relation to my buy to let property . The issues were resolved and sorted out by Michaela , she is very cooperative and understanding , she carry on her duties efficiently and effectively and I am very happy with her services.
⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear that Michaela was able to resolve the issues with your buy-to-let property and that you found her so cooperative, understanding and efficient throughout. It’s … More
5/5
GoogleScott was absolutely amazing, actually listened to us and my husbands needs, when buying our first home
Thank you so much for your fantastic review, Grace! 😊🏡 We’re delighted to hear that Scott was absolutely amazing and took the time to really listen to you and your husband when searching for your first home. … More
5/5
GoogleIt was a very good experience viewing a property with Sophia. She is an amazing guide. Easily communicative, friendly manner and always helpful. I would highly recommend her as well as RMJ.
Thank you so much for your lovely review, Joya! 😊🌟 We’re delighted to hear that you had such a positive experience viewing a property with Sophia and found her friendly, approachable and helpful throughout. … More
5/5
GoogleThe review is for the wonderful estate agent Sophia. She was professional and friendly and very intelligent. She maintained her professionalism throughout the viewing. Her optimism was commendable and it was a delight to meet her.
Thank you so much for your wonderful review, Maliha! 😊🌟 We’re delighted to hear such lovely feedback about Sophia and that you found her professional, friendly and knowledgeable throughout the viewing. … More
5/5
GoogleScott was great
Thank you so much for your lovely review, Jasmin! 😊🌟 We’re delighted to hear that Scott was great and made such a positive impression. … More
5/5
GoogleI met Jessie who kindly showed me around the property and answered my questions. She also followed up quickly after the viewing. Thank you!
⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear that Jessie was so helpful during your viewing, answered all your questions and followed up with you so quickly afterwards. We really appreciate you taking the … More
5/5
GoogleKatie from RMJ, was very nice immediately made us feel comfortable when viewing. She was thorough and gave us the time to look at everything. She answered all our questions and any concerns we had she took a picture to take to the landlord.
⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear that Katie made you feel comfortable straight away and gave you plenty of time to look around the property. It’s great to hear she was thorough, answered all your … More
5/5
GoogleGreat support from the agency throughout my 4 years as a tenant. Special thanks to Grace for looking after all matters related to the end of the tenancy and smooth move-out process.
⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear you’ve had such a positive experience with us throughout your four years as a tenant. It’s great to hear that Grace was able to make the end of your tenancy and … More
5/5
GoogleRuby is very helpful and efficient and arranged a viewing for me quickly and easily.
⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear that Ruby was so helpful and efficient and made arranging your viewing quick and easy. We’ll be sure to pass your kind words on to Ruby! … More
5/5
GoogleI’ve been really happy with the service so far. Grace has been so friendly, professional and helpful throughout the process. She’s always been quick to respond to any questions and has made everything feel really easy and stress-free. Thank you, Grace, for all your help! I would definitely recommend her.
⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear that Grace has been so friendly, professional and helpful throughout the process. It’s great to know she’s been quick to respond and has made everything feel easy … More
5/5
GoogleGrace was incredibly helpful and resolved my issue quickly and efficiently. She communicated clearly over the phone and was lovely to deal with.
⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear that Grace was able to resolve your issue quickly and efficiently and that she was so clear and helpful throughout. It’s great to hear she was lovely to deal with … More
5/5
GoogleI had a great experience with Grace. She was professional, friendly and extremely helpful with my questions. She responded quickly to any questions that I had, and made everything feel straightforward and stress-free.
⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear that Grace was so professional, friendly and helpful throughout. It’s great to know she was quick to respond to your questions and made everything feel … More
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The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
