Trusted Agent profile
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★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,994 reviews on Google only. Show every review
5/5
GoogleAs someone who is looking for and enquiring about properties, it can be such a stressful situation if you’re not guided by the right person. Thankfully, Harry Thomas was my right person. He not only was extremely professional but friendly, …
Thank you for your review
5/5
GoogleAs a seller, I was highly impressed from the start of the process to the end. The initial meeting and marketing was highly professional and the whole team at RMJ Walderslade were always friendly. They provided updates throughout and …
Thanks for your kind words Mike
5/5
GoogleRecently sold with RMJ Walderslade. Kendell the assistant manager didnt fail to deliver. All promises were kept, her …
Thank you for your kind words about kendell Victoria
5/5
GoogleRobinson Michael & Jackson were professional, efficient and a pleasure to deal with. Expert advice was based on extensive market knowledge and analysis, communication was clear and timely and they were genuinely helpful throughout the …
Hi Sally, thankyou for this great google review about the team. We are so pleased you had a brilliant experience when dealing with us👏🏼🥰 …
5/5
GoogleOutstanding Service! I had an excellent experience working with Robinson Michael & Jackson Rochester Estate Agents From start to finish, their professionalism, communication, and …
Hi Nicky, thank you so much for this detailed, personable review! We are all so pleased you had a great experience⭐
5/5
GoogleI had an amazing experience working with Kiran! From start to finish, she was professional, friendly, and incredibly efficient. Kiran kept me updated every step of the way, always quick to respond and happy to answer any questions. She made …
What an outstanding review about our sales negotiator, Kiran! Thank you for sharing your experience with others👏🏼 …
5/5
GoogleKitija is an excellent sales negotiator, professional, responsive, and knowledgeable. She guided us through every step and made the experience very easy.
HI B D, thank you for your review. Many thanks RMJ Strood
5/5
GoogleMy partner and I had a viewing with Kitija over the weekend, dealing with her from the beginning has been a pleasure. She’s been very helpful and made the process as easy as possible. Thank you!
Hi Abbie thank you for your kind review. Many thanks RMJ Strood
5/5
GoogleMe and my partner had a viewing recently and was shown around by Kitija. She was very helpful and communicated with us brilliantly. She seems to be doing things very professionally and smoothly.
Hi Jay, thank you for your review. Many thanks RMJ Strood
5/5
GoogleJade goes the extra mile, shes was so helpful and kind, she made the whole transaction more bearable , she's a great asset to the office. Thank you Jade x
Hi Michelle, thank you for your kind words towards Jade she is a real asset to the team. Many thanks RMJ Strood
5/5
GoogleEllie always helps me and is kind and bubbly . She always gives me brill service ! Cheers
Thanks so much! 🙌🏡 Ellie’s thrilled to help with her bubbly, kind energy 🌟😊 …
5/5
GoogleWorking with Ellie W has always been a positive experience. Very knowledgeable and hard working, making the process go smoothly.
Thank you so much for your kind words! 🙌🏡 We’re thrilled Ellie could make your experience positive, smooth, and stress-free 🌟😊💼 …
5/5
GoogleI came in yesterday to ask about viewing a property and was seen by Ellie who I can say was very helpful in the whole process.
Thank you so much for your kind words! 🙌🏡 We’re glad Ellie could be so helpful throughout the process 🌟😊🏠 …
5/5
GoogleEllie was great to chat to understood my needs as a buyer and was ready to help me find the right property
Thank you so much for your kind words! 🙌🏡 We’re thrilled Ellie could understand your needs and help you find the right property 🌟😊🏠 …
5/5
GoogleVery helpful, informative and easy to talk to, and quick responses, made the moving process calm and a stress free
Thank you so much for your kind words! 🙌🏡 We’re thrilled we could make your moving process calm and stress-free 🌟🏠✨ …
5/5
GoogleEllie has been super helpful and accommodating in our search for a new home. She is very responsive and will adapt her communication style to suite your needs. Ellie has been very pleasant to deal with and I’d highly recommend
Thank you so much for your kind words! 🙌🏡 We’re thrilled Ellie could be helpful, responsive, and adaptable while assisting you in your home search 🌟😊🏠✨. Your recommendation means a lot! 👍 …
5/5
GoogleAsh was amazing, very helpful young lad!
Thank you so much for your kind words! 🙌🏡 Ashley's thrilled to have been helpful 🌟😊 …
5/5
GoogleAshley was extremely helpful and you could tell he knew what he was doing.
Thank you so much for your kind words! 🙌🏡 We’re thrilled Ashley could be so helpful and demonstrate his expertise 🌟😊💼 …
5/5
GoogleCalled to enquire about a property and Judy was very helpful and informative. And patient when my signal wasn't good and called me back right away. Thank you
Thank you so much for your kind words! 🙌🏡 We’re thrilled Jody could be helpful, informative, and patient 🌟😊✨Always happy to assist! 👍 …
5/5
GoogleTelephoned to enquire about a property of interest. Prompt viewing arranged. Links for viewing sent straight away. Very smooth and hassle free. Confirmation telephone call day before. Roll on the viewing today!
Thank you so much for your kind words! 🙌 We’re thrilled everything went smoothly and hassle-free 🌟😊🏠 …
5/5
GoogleRating only, no written review.
Thank you so much for your 5* review!🌟 …
5/5
GoogleI have been talking with Ellie about possible viewings with a view to buying a house. Through the whole process she has been very helpful and clear, and has been flexible and open, which has reduced a lot of the stresses involved with looking for a property.
Thank you so much for your kind words! 🙌🏡 We’re thrilled Ellie could be helpful, clear, and flexible throughout your property search 🌟😊🏠✨ …
5/5
GoogleJody has been very helpful so far with our latest purchase. She is updating us every Wednesday and always available when we need her. She an absolute star.
Thank you so much for your kind words! 🙌🏡 We’re thrilled Jody could be so helpful and keep you updated 🌟😊 …
5/5
GoogleJody has been very efficient, professional and polite. I highly recommend her and Robinson and Jackson Maidstone.
Thank you so much for your kind words! 🙌🏡 We’re thrilled Jody could be efficient, professional, and polite 🌟😊💼 Your recommendation means a lot! 👍✨ …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
