Trusted Agent profile
Verified
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,994 reviews on Google only. Show every review
5/5
GoogleWe just got our offer accepted today. Kiran was very helpful throughout the process.
Congratulations on having your offer accepted! We are so pleased to be apart of such an exciting time. thank you for sharing your experience with others😊 …
5/5
GoogleFriendly efficient service,
Hi Michelle, Thank you for sharing your experience with others! We truly appreciate it🥰 …
5/5
GoogleKiran and Tia alongside the rest of the team at Robinson Michael and Jackson in Chatham are extremely professional and helpful and offer an exceptional service when buying or selling. I would highly recommend using their services.
Thank you so much for this 5 star google review😊 …
5/5
GoogleExceptional and professional in dealing with potential buyers. Kiran customer relations is second to none. She went above and beyond during the offer process.
Hi Kayode, thank you so much for this brilliant review about the team!⭐
5/5
GoogleGreat to view the property today, Tia was a great agent showing us around. Would recommend RMJ to anyone I know.
Hi Amrik, thank you so much for sharing your experience with others! We are so pleased you have had a great experience.
5/5
GoogleKiran is a warm and friendly sales woman, who I found to be very helpful with all aspects of viewings and bookings. 6 months of house hunting I am happy to know there are good estate agents availabile.
HI Elizabeth, thank you for this lovely review about Kiran - she is a credit to our team🥰 …
5/5
GoogleHad a good experience with putting our flat for sale. Angela and Sam took care of everything . Took a bit longer to complete. Not their fault. Very supportive team.
Good to hear, thank you.
5/5
GoogleKiran was really helping through the process. thanks again
Thankyou so much for this google review about Kiran! We are so pleased you have had a great experience with us🎉 …
5/5
GoogleGood show round by Kiran. My family and I were impressed with her knowledge and information about property and potential developments. Her well spoken friendly nature appealed to us. Hope we meet many more like her! Thank you.
Thank you for this lovely review about Kiran, we are so pleased you had a great experience with her🥰 …
5/5
GoogleRating only, no written review.
Hi Sarah, thank you for sharing this 5-star review!⭐
5/5
GoogleRent Property and Lebby Services are the best! Highly recommended for their excellent service and professionalism
Thank you Saif, this is a kind review and Libby is very grateful! Wishing you all the best :) - The Lettings Team, Gravesend
5/5
GoogleQuick efficient and very professional all round would highly recommend, and always there on the other side of the phone to reassure and update
5/5
GoogleRating only, no written review.
Thank you for your rating Cynthia, we are wishing you all the best! - The Lettings Team, Gravesend
5/5
GoogleEverything went very smoothly from start to finish. The team was helpful and kept us informed at every step. Communication was always quick and clear, and they were incredibly patient and understanding, even when there were delays on our side. Extremely professional and friendly service.
Thank you very much for your kind review, this is really lovely to read. We are wishing you all the best Zainab. Thank you again! - The Lettings Team, Gravesend
5/5
GoogleVery helpful and knowledgeable staff particularly Tammy who understood what we were looking for and found us an ideal property.
5/5
GoogleWe had an awesome experience with Robinson Micheal and Jackson team.
Thank you for your review Bashira! We really do appreciate it. We wish you all the best! - The Lettings Team, Gravesend
5/5
GoogleBrilliant support from Hannah with relation to managing an offer. Very professional and courteous.
5/5
GoogleWe worked very closely with Hannah Woodcock to find our first home and she absolutely exceeded our expectations. She was kind, present and fair. She went over and beyond with her and we just know anytime we work with RMJ we would be in good hands cause of the impression Hannah left us. Thank you for everything!
5/5
GoogleI had a really positive experience with Hannah W. at RMJ when I asked her to get in touch with a property vendor to find out who had carried out the refurbishment works, and they responded very quickly with the information I needed. I …
5/5
GoogleRating only, no written review.
5/5
GoogleMia was very professional and helpful when I was viewing a property. She went above and beyond to help with any questions I needed answering. I would definitely recommend her and RML estate agents.
5/5
Google10/10 for Mia’s helpfulness in our current house purchase. Thank you
5/5
GoogleA big shout out to Erin and Libby, they handled everything perfectly, right from the viewing and going through the process. They were very professional, and on time with everything, well done both
1/5
GoogleEstate agents are extremely rude and need to be trained on customer service.
Dear Ms Adeyemi, I’m very sorry to read your feedback, this would never have been our intention. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
