Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
5/5
GoogleThe lettings team were extremely helpful and provided clear, informative guidance throughout the viewings. They were very professional and made the process smooth and straightforward.
Thank you for taking the time to leave your feedback! We’re delighted to hear that the lettings team were helpful and provided clear, informative guidance throughout your viewings. It’s great to know their professionalism helped make the … More
5/5
GoogleMany thanks to Danny Baxter,Ellie and the agency for their quick response and for arranging property viewings so efficiently. We have dealt with other agencies that made the process more complicated and …
Thank you for your lovely feedback! We’re really pleased to hear that Danny, Ellie and the team were able to assist you quickly and arrange your viewings so smoothly. … More
5/5
GoogleWe have been using RMJ for our house sale and cannot fault their services from the initial valuation until our current position now awaiting completion. The whole team we have spoke to, but particularly Danny, have been super helpful and always easy to contact. Would recommend for anyone looking for an agent within the local area.
Thank you so much for sharing your experience! We’re thrilled to hear that your journey with RMJ has been smooth from the initial valuation right through to awaiting completion. It’s great to know that our whole team, and especially Danny, … More
5/5
GoogleRating only, no written review.
Thank you for taking time to leave us a 5 star review!
5/5
GoogleTilly was great at helping me book a viewing.
Thank you for your review! We’re glad to hear that Tilly was so helpful in arranging your viewing. We appreciate you taking the time to share your experience! Kind Regards, Robinson, Michael and Jackson
5/5
GoogleTJ and Ashley have both been great to work with
Thank you for sharing your feedback! We’re delighted to hear that your experience with TJ and Ashley has been so positive. We appreciate your support and look forward to helping you again in the future. Kind Regards, Robinson, Michael and Jackson
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleFabulous experience with Mark Franklin, great comms/customer experience
Thank you so much for the fabulous review! We are delighted to hear that you had such a great experience with Mark. Clear … More
5/5
GoogleTayla was very polite and helpful, thank you :) xx
Thank you for your review Demi-leigh .
5/5
GoogleGreat service received from Harry, made our whole process really smooth and straightforward from property viewings to making an offer.
Thank you Josh
5/5
GoogleDallas was great at keeping us updated throughout the process of selling our house, the whole team at Robinson Michael & Jackson were very helpful and responsive when we needed them.
Thanks Josh - hope you are settling in well,Dallas & the team
5/5
GoogleI’m very happy with the help I received from the whole team. They made sure that everything went smoothly in my purchase process and answered any questions I had. Highly recommend them xx
Thank you Flavia - we look forward to seeing you tomorrow when you collect the keys ,Dallas & the team
5/5
GoogleKendell, Dallas (not Texas) and Harry have been excellent in assisting and providing prompt updates in purchasing process. They have been professional, friendly and very helpful throughout. Thank you so much and I hope to work with you again soon.
Thank you very much for your kind words
5/5
GoogleIf you’re looking to buy, sell, rent or let a property in Kent, I would strongly recommend using Robinson Michael & Jackson. I dealt with their Sittingbourne branch and I must say that their whole team is fantastic but I would like to thank …
Thank you so much for taking the time to share such a comprehensive and glowing recommendation! … More
5/5
GoogleLovely, responsive agents, the lady that took me for the viewing was polite and friendly. Can rate them highly
5/5
GoogleMillie, Xanthe and Fel have all been so great with helping us find a property, super sweet and knowledgeable and also really helpful. we are so excited to move into our new flat and we are really grateful for the whole team. thanks so much again :)
5/5
GoogleVery happy with the service that has been provided. Xanthe especially- she’s been amazing and i would recommend her to everyone looking for a place to call home
5/5
GoogleMoving is always stressful, but Fel and the rest of the team were friendly, supportive, and understanding throughout the whole process - thank you! Fel in particular went above and beyond in helping us through each stage of the process.
5/5
GoogleI had an excellent experience working with Ruby, Millie, and Xanthe in securing my first home in London. As someone relocating to the UK, the entire process felt overwhelming at first, but they made everything incredibly smooth and reassuring. Their prompt follow-ups, timely reminders, and patient guidance helped my partner and me navigate the rental process with complete confidence. They were always available to answer our questions, address every concern and explain each step clearly. Thanks to their support, we were able to secure a lovely property in a great locality without any stress. We’re truly grateful for their professionalism, kindness and dedication. Highly recommend their team to anyone looking for a reliable and supportive letting experience.
5/5
GoogleVery helpful and informative
5/5
GoogleGreat service. Thank you 🙏. …
Hi Viktor, thankyou very much for the positive review😊 …
5/5
GoogleThe Chatham RMJ team helped market and sell my Chatham property.They were all friendly, helpful and very efficient.They offered excellent value.....
Hi Glen, thank you very much for sharing this brilliant review about your experience with the team! We are so pleased you were happy with our service😊 …
5/5
GoogleFantastic assistance the team were always on hand for any queries on hand and provided clarity and support throughput the whole process
Thank you for sharing your experience with others!👏🏼🏡 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
