5/5
Google10/10 would recommend keep you informed throughout your whole process of purchasing a house
Agent replied · 21 September 2026
Hi Sydnee, thank you for your kind words. Many thanks RMJ Strood
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)294 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)97 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)82 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)46 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)148 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)43 in the last 90 days
Reviews on Google
Showing 7,998 reviews on Google only. Show every review
Google5/5
Google⭐️⭐️⭐️⭐️⭐️ Fantastic service and communication from start to finish We’ve been trying to sell our house and buy a new one for around 18 months, and …
Agent replied · 21 September 2026
Hi Keaton Family, Thank you so much for taking the time to leave such an incredible and detailed review. We know how challenging and emotional a long property journey can be, so it means a great deal to hear that our team helped make the … More
5/5
GoogleI’ve been viewing properties for the last couple of months looking for my next home and I can’t recommend Robinson Michael & Jackson enough. From the way they conduct viewings to support after. I feel the service is very …
Agent replied · 21 September 2026
Hi Chris, Thank you so much for your kind feedback! We’re delighted you had a great experience.Many thanks RMJ Strood
5/5
GoogleThanks to Kitija for making it possible for me to view some properties recently. She was so professional and well-organised when I met her while showing a property to us. She ensured that all the questions we asked were sent to the property owner and the feedbacks were forwarded to us promptly. Thanks for the support.
Agent replied · 21 September 2026
Hi Opeyemi, Thanks for the lovely feedback! We're glad we could support you. Many thanks RMJ Strood
5/5
GoogleTayla is helpful.
Agent replied · 21 September 2026
Hi Stuart thank you for your review. Many thanks RMJ Strood
5/5
GoogleTayla was a pleasant lady to deal with will deffo be back
Agent replied · 21 September 2026
Hi Sonia, Thanks for the lovely feedback! Many thanks RMJ Strood
5/5
GoogleTayla was very helpful today and very kind!
Agent replied · 21 September 2026
Hi Kira, thank you for your review. Many thanks RMJ Strood
5/5
GoogleTayla was amazing! So kind, patient, and genuinely caring. Couldn’t have asked for better service.
Agent replied · 21 September 2026
Hi Munesu, Thank you so much for your kind feedback! We’re delighted you had a great experience.Many thanks RMJ Strood
5/5
GoogleHad a great chat with Tayla today, she was very helpful.
Agent replied · 21 September 2026
Hi Natalie, thank you for your review. Many thanks RMJ Strood
5/5
GoogleTayla Great help over the phone and very professional in helping pick out some potential properties to look at.
Agent replied · 21 September 2026
Hi Camerun, thank you for your review. Many thanks RMJ Strood
5/5
GoogleTayla was able to answer all my questions and concerns extremely well with confidence. She was great help and a great team member.
Agent replied · 21 September 2026
Hi Rhianna , thank you for your kind words and review. Many thanks RMJ Strood
5/5
GoogleI had a wonderful experience with Tayla, she answered all questions I had, and advised me what routes to take in the future, so helpful and kind.
Agent replied · 21 September 2026
Hi Aiden, Thank you for your kind words and review. Many thanks RMJ Strood
5/5
GoogleI spoke to Taylor (I think that was her name) on the phone regarding a property in the area. She was very knowledgeable about the property and was able to get me a prompt viewing.
Agent replied · 21 September 2026
Hi Charley , thank you for your kind review. Many thanks RMJ Strood
5/5
GoogleTayla conlon was able to provide all the useful details needed, a great support.
Agent replied · 21 September 2026
Hi Keelan, thank you for your review. Many thanks RMJ Strood
5/5
GoogleJade Gardiner- strood branch, we would like to say that Jade has been absolutely brilliant, she has been so supportive and helpful through this very stressful transaction. She has always kept us up to date with every step of the process. Jade, you are an asset to the Robinson Michael & Jackson team. Lisa & Jazz x
Agent replied · 21 September 2026
Hi Lisa & Jazz, Thank you so much for your wonderful review. We’re delighted to hear how brilliantly Jade supported you throughout such a stressful transaction. Keeping our … More
5/5
GoogleTayla was professional, informative and gave me all the information or how to obtain it. …
Agent replied · 21 September 2026
Hi Paul , thank you for your review and kind words regarding your experience with Tayla. Many thanks RMJ Strood
5/5
GoogleVery professional team.
Agent replied · 21 September 2026
Hi Daniel, thank you for your review. Many thanks RMJ Strood
5/5
GoogleKitija was very warm and helpful during our viewing, without rushing us. Went above and beyond to let us check the house more thoroughly. A breath of fresh air from our experience with other estate agents.
Agent replied · 21 September 2026
Hi Trajano , thank you for your review . Kind regards RMJ Strood
5/5
GoogleWe had such a great experience with Kitija. She was patient, understanding, and always on top of things. You can tell she really cares about her clients and takes pride in what she does. Every step of the process felt smooth and well handled, and we felt completely supported throughout.
Agent replied · 21 September 2026
Hi Mikey , thank you for your review. Many thanks RMJ Strood
5/5
GoogleWe had such a great experience with Robinson Michael & Jackson, especially with Kitija, who was amazing from the start. After just a quick chat, she completely understood what we were after and wasted no time setting up a meeting to get …
Agent replied · 21 September 2026
Hi Mindi , Thank you for your kind words and lovely review for our Strood team. Thanks RMJ Strood
5/5
GoogleEllie went beyond to help me book a viewing. And has been very detailed in the whole process
Agent replied · 21 September 2026
Thank you for your wonderful feedback! We’re so glad to hear that Ellie went above and beyond to assist you and kept everything clear and detailed throughout the process. … More
5/5
GoogleVery polite and helpful
Agent replied · 21 September 2026
Thank you for your kind feedback! We’re delighted to hear you found our team polite and helpful. Kind Regards, Robinson, Michael and Jackson
5/5
GoogleGood fast and reliable service I highly recommend Ellie for her dedication. She’s a great asset
Agent replied · 21 September 2026
Thank you for your lovely review! We’re so pleased to hear you found our service fast and reliable, and that Ellie’s dedication made such a positive impression. … More
5/5
GoogleWe found the sales team excellent in finding us a buyer showing them around the property and keeping us informed. However, we think we was misinformed on our buyer as we was told that they were ready to go immediately, This was not the case …
Agent replied · 21 September 2026
Thank you for taking the time to share your detailed feedback. We’re really pleased to hear that Jody from our Maidstone office was able to step in, keep you informed, and successfully bring your sale to completion. We’re sorry to learn … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Want Robinson Michael & Jackson to help?
Send Robinson Michael & Jackson a message.
Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
