5/5
GoogleRating only, no written review.
Agent replied · 26 June 2026
Thank you for your 5* review
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)294 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)96 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)81 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)46 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)148 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)43 in the last 90 days
Reviews on Google
Showing 7,998 reviews on Google only. Show every review
Google5/5
GoogleHarry was very helpful in helping me find the right property. A true professional.
Agent replied · 26 June 2026
Thank you for your review
5/5
GoogleWe recently had a viewing with Kitija, and she was absolutely fantastic from start to finish. She was genuinely lovely and made us feel comfortable right away. Her attentiveness stood out, she listened carefully to our questions, offered …
Agent replied · 24 March 2026
Hi Carolina, Thank you so much for your wonderful review. We’re delighted to hear that Kitija made your viewing such a positive experience for you and your family. It’s fantastic that her attentiveness, professionalism, and friendly … More
5/5
GoogleFantastic staff, Fantastic service.
5/5
GoogleI found Robinson Michael &Jackson very helpful. The receptionist was organised polite and efficient. The valuator arrived promptly He was friendly and helpful. No vomplaints! I would recommend their services.
5/5
GoogleWould like to thank all the team for a their great work that they done for re-letting our property at a speedy pace always keeping us updated on situations that needed finalising. Many thanks again. Great work 5 Starr effort highly recommend.
5/5
GoogleGreat service from Andy throughout.
5/5
GoogleTammy is a real asset to the Robinson team when it comes to after sales specifically, endlessly chasing to have the sale completed. She kept us in the loop until the very end. Now we’re very happy in our dream forever home!
5/5
GoogleTammy and Mia worked hard to get viewers round in a difficult climate - pleased we have now sold- thank you
5/5
GoogleRating only, no written review.
5/5
GoogleJack was thoroughly helpful, positive and informative during our whole experience. We have dealt with multiple Estate Agents through the years but this is one of those rare moments where the experience was overall pleasurable and didn’t just feel like ‘Business’. Any future sales I will be personally requesting his service
5/5
GoogleAmazing service from Michaela really went above and beyond. By far the best service I've had from any estate agency recently.
5/5
GoogleThe viewing went smoothly. Hannah arrived well on time, was nice and friendly. Showed me around and explained what I needed moving forward if i wanted to make an offer with the property.
5/5
GoogleBrilliant through out :)
5/5
GoogleRating only, no written review.
5/5
GoogleSold my flat with RM&J and they were brilliant, Tammy and Jo did great work when the transaction hit various problems and delays and they helped see it through to completion. Highly recommended.
5/5
GoogleThe letting representative was most helpful
5/5
GoogleExcellent service from everyone I spoke to in the office including the mortgage team
5/5
GoogleI found RMJ to be extremely helpful and especially Kitija for showing me the property, she was very polite and friendly and informative.
Agent replied · 21 September 2026
Hi Simon, thank you for your kind review. Many thanks RMJ Strood
5/5
GoogleKitija provides excellent customer care and is incredibly helpful, would recommend her to anyone, and the whole team at Robinson Michael & Jackson is lovely.
Agent replied · 21 September 2026
Hi Luke, thank you for your review. Many thanks RMJ Strood
5/5
GoogleHad a viewing with Kitija on Saturday and although the property was not for us she handled the viewing very well. She had a good insight to the property and few things she couldnt address on the day she was happy to find out from the owners. Would recommend RMJ based on my experience so far.
Agent replied · 21 September 2026
Hi The Dago, thank you for your review. Many thanks RMJ Strood
5/5
GoogleThankyou Kitija for assisting our property search. Super friendly, great communication and attuned to our needs.
Agent replied · 21 September 2026
Hi Billy, thank you for your review. Many thanks RMJ Strood
5/5
GoogleA big thank you to Kitija for accompanying us on some viewings. She was amazing!. Very friendly enthusiastic and keen to help.Kitija had fair knowledge of the surrounding area where we went to view a few properties. She was informative and …
Agent replied · 21 September 2026
Hi Mel, Thank you so much for your lovely review! We’re delighted to hear how much you enjoyed your viewings with Kitija. Her friendly, enthusiastic approach and genuine commitment to helping clients are exactly what we strive for, and it’s wonderful to know she made such a positive impression. Many thanks RMJ Strood
5/5
GoogleAmazing and so helpful!! Couldn’t have done it without you
Agent replied · 21 September 2026
Hi Lauren, thank you for your kind review. Many thanks RMJ Strood
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
