Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Showing 7,998 reviews on Google only. Show every review
1/5
GoogleDealt with Hannah mainly, a very unprofessional and inexperienced agency from start to finish, just wanted a quick sell with no empathy or regards to our situation …
Dear Nicole, Thank you for taking the time to leave your feedback. I’m sorry to hear that … More
5/5
Google🌟🌟🌟🌟🌟 Tammy was absolutely amazing throughout the whole process of selling my house. She was professional, honest, and always kept me updated at every step. Her …
5/5
GoogleI would like to express my gratitude to Tammy and RMJ Gravesend team for their professionalism and efficiency throughout the process of buying our first home. Tammy & Jo provided clear communication, honest advice, and handled every detail …
5/5
GoogleMy partner and I couldn’t be more grateful for the exceptional service from both Tammy and Lily. From start to finish, they went above and beyond, providing support, guidance, and reassurance at every stage of the process. …
5/5
GoogleAs first-time buyers, we couldn’t have asked for a better experience. The team was friendly, cooperative, and incredibly responsive throughout the entire process. They explained everything clearly, especially when we were unsure or waiting …
Thank you so much for sharing your experience, we really appreciate you taking the time to do so! … More
5/5
GoogleI had a fantastic experience with Robinson Michael & Jackson. From start to finish, they were proactive, professional, and genuinely committed to getting the sale completed as smoothly as possible. They kept me informed at every stage of …
Thank you so much for your kind words! We’re thrilled to hear your experience was smooth and well-supported from start … More
5/5
GoogleTammy has been amazing in what was a difficult move All through she has kept me updated and chased people and remained cheerful and patient. Tammy knows her stuff and coordinated our chain brilliantly …
Thank you so much for taking the time to share your feedback and your kind words towards Tammy. She will be delighted that she was able to assist you throughout a difficult move! … More
5/5
GoogleThis branch of Robinson Michael & Jackson has been very helpful to me. I have mostly dealt with Hannah and she has helped me immensely setting up viewings at weird times that I could do and facilitating last minute viewings. She has been …
Thankyou for sharing your feedback and experience in dealing with Hannah, she will be so pleased she has been able to assist you. I'll be sure to pass on your kind comments :) … More
5/5
GoogleWe’ve had such a positive experience selling our home with Harry. I’ve always been nervous about putting our house on the market, but he instantly put us at ease and made the whole process feel simple and manageable. He is genuinely one of …
Thank you for your kind words-Dallas & the team
5/5
GoogleExcellent service given by the staff here. Constant communication and updates and very accommodating of the needs i have. Was mainly dealing with Kiran and she was very accommodating with the viewing of a property. Extremely knowledgeable …
Hi Benji, thank you so much for sharing this amazing review about the team, with special mention to Kiran. We are so pleased you have had a great experience so far! And we strive to consistently improve.
5/5
GoogleSold my bungalow through Robinson Michael Jackson, very happy with the whole process. I was kept well informed with everything. I would highly recommend.
Thank you so much for the highly recommended review! We are absolutely delighted to hear that you were very happy with the whole … More
5/5
GoogleBrilliant service from Josie today. Helped us find out forever home and so helpful and easy to deal with - 5 stars
Thank you so much for the 5-star review! We are absolutely thrilled to hear that Josie helped you find your forever home … More
5/5
GoogleJosie was great! Arrived on time, friendly & answered all my questions!
Thank you so much for the fantastic feedback! We are delighted to hear that Josie looked after you so well. Arriving on time, … More
5/5
GooglePut my house on the market with Robinson Michael & Jackson, who had a professional attitude. They found a buyer super quick and the sale path was smooth. Couldn't ask for more, many thanks
Thank you so much for the fantastic review! We are absolutely thrilled to hear that our team's professional attitude stood … More
5/5
GoogleWe found a property that we loved through Robertson & Jackson. Harry was the one who completed the viewing and was SO helpful. Great communication and very truthful in his conversations with us. Thank you so much :)
Thank you for your kind words
5/5
GoogleDanny was very helpful, Professional and responsive, he made the whole process smooth and stress-free. Highly recommended!
Thank you for your review Lewis
5/5
GoogleIncredibly good experience. We are both buying and selling through RM&J and they have been exceptional. Specifically Harry, who could sell ice to an Eskimo. Brilliant service going above and beyond.
Thanks Jordan
3/5
GoogleRating only, no written review.
Thanks Ellie
5/5
GoogleCouldn’t be happier with the care, support and professionalism from the whole team at RMJ. Absolutely recommend to anybody looking to sell.
Thanks Ben ,I hope the move went well and you are all enjoying your new home,Dallas & the team
5/5
GoogleGreat communication throughout with these guys! RMJ always seemed to know all the details before my solicitors and other agents throughout the whole house move! Would highly recommend!
Thanks Ed - thank you for giving us the opportunity and i hope your move went well ,Dallas & the team
5/5
GoogleGreat customer service throughout out the process and consistently kept us updated.
Thanks Jamie, hope you are settling in well ,Dallas & the team
5/5
GoogleKendell was very supportive during the sale of my property.
Thanks Tim- we got there in the end! Dallas & the team
5/5
GoogleThe team at RJM were very professional we were very happy that we chose them to market our property which sold within days of them listing it. They always kept us updated on any issues that arose and dealt with them swiftly. We would not hesitate to recommend them.
Thank you for your kind words - hope your move went well - Dallas & the team
5/5
GoogleCouldn’t ask for better assistance than what I recieved from harry, he makes everything crystal clear. Couldn’t fault him at all, lovely person.
Many thanks for your review
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
