5/5
GoogleKaram was really professional, approachable and made everything easy. I’d definitely recommend him!
Trusted Agent profile
Robertson Smith and Kempson estate agents in London
★★★★★
2,353 reviews across 4 offices and 3 platforms
Robertson Smith and Kempson has four offices, all in London. Together they have 2,353 reviews on three platforms, rated 4.8 out of 5 overall.
2,189
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
163
Reviews on Trustpilot
Business-wide
Our offices
Robertson Smith and Kempson's four offices, most reviewed first. Each has its own page.
- Robertson Smith and Kempson London (1 Central Buildings)1 Central Buildings, The Broadway, W5 2NT953 reviews · 790 on Google (4.8)8 in the last 90 days
- Robertson Smith and Kempson London (137 High Street)137 High Street, W3 6LY841 reviews · 680 on Google (4.8)34 in the last 90 days
- Robertson Smith and Kempson London (116 Northfield Avenue)116 Northfield Avenue, Ealing, W13 9RT631 reviews · 470 on Google (4.8)28 in the last 90 days
- Robertson Smith and Kempson London (69 Greenford Avenue)69 Greenford Avenue, Hanwell, W7 1LL413 reviews · 249 on Google (4.8)8 in the last 90 days
Reviews on Google
Showing 2,184 reviews on Google only. Show every review
Google5/5
GoogleGreat experience!! My wife and I had a best time in there Mr Han is the best He did his job perfectly Especially thanks for Mr Han And we happy to find he and RSK
Agent replied · 9 September 2025
Dear Karen, Thank you very much for your great review regarding our Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleVery helpful and professional. Eva was especially amazing
5/5
GoogleJack Donoghue was very attentive and helpful.
5/5
GooglePretty decent and helpful. Eva was great tho!
5/5
GoogleI can’t thank RSK enough. Selina has been outstanding, professional, approachable, and so supportive from start to finish. The whole process felt easy and stress-free. I’d happily recommend them to anyone!
Agent replied · 9 September 2025
Dear Priya, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleThank you so much for your help, had a lovely experience. A special thank you to Eva, who was amazing, she made the process so much smoother and less stressful. She is a credit to the team!
5/5
GoogleRsk was very efficient in finding my ideal home. Staff was very friendly very welcoming to first time renters Eva my agent was amazing and very helpful great experience overall would definitely recommend
5/5
GoogleThe whole team was very supportive; and Millad was always available and answered all my questions. Thank you!
Agent replied · 9 September 2025
Dear Theresa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleRsk made the whole selling process so easy. Selina was brilliant to me, professional, helpful, and always quick to respond. Highly recommend!
Agent replied · 9 September 2025
Dear Ashna, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleSelling my home with Rsk was a smooth experience. Amber has been amazing knowledgeable, supportive, and always kept me informed. Would definitely recommend
5/5
GoogleWorked with Ahmed Khalil who provided me a sympathetic and professional service. I would highly recommend.
5/5
GoogleAhmed was a star since the beginning, always responsive and proactive!
5/5
GoogleWe had an excellent experience. In particular, Gaetano was incredibly helpful throughout the whole process, professional, responsive, and always willing to go the extra mile to answer our questions and guide us smoothly. His support made everything far less stressful, and we’re really grateful for his dedication. Highly recommend both the agency and Gaetano!
5/5
GoogleThanks for your help on a difficult transaction
5/5
GoogleThe RSK Letting team has been outstanding. They respond promptly to any issues and handle all paperwork with professionalism. Eva, in particular, went above and beyond throughout the process and provided excellent guidance at every step. I would highly recommend their services.
5/5
GoogleGaetano is the best, thank you
5/5
GoogleI had a great experience throughout my 2 years as a tenant. From start to finish, the service was friendly, professional, and efficient. Communication was always clear, and any queries I had during the tenancy were dealt with promptly. Tara handled the end-of-tenancy and return of deposit process, which was smooth and stress-free. Overall, it’s been a consistently positive experience, and I wouldn’t hesitate to recommend them.
5/5
GoogleRating only, no written review.
5/5
GoogleA huge thank you to Asim Hussain, without whom this sale would not have progressed to a meaningful conclusion. As a result of Asim's tenacity, determination and willingness to 'go the extra mile' he managed to get the sale to exchange of contracts. Nothing was ever too much trouble for Asim, who remained in very regular communication, particularly once the sale had been agreed. Excellent work and thank you again.
5/5
GoogleThe estate agent Ahmed, great guy! Very accommodating and made the viewing comfortable with no pressure. I wasn’t there for the first viewing but took the time to allow me to view the house when I was free. Highly suggest!!!
5/5
GooglePriyesh, Rahim and gaetano were all so helpful. Thank you
5/5
GoogleCameron Williams has been particularly impressive. His professionalism, responsiveness, and deep understanding of the local property market stood out. He consistently demonstrated a proactive approach, whether arranging viewings promptly, providing transparent and honest feedback, or navigating negotiations with tact and transparency. His ability to balance efficiency with genuine care set Cameron apart. He made the process feel smooth and well-supported without ever being pushy. His attention to detail and willingness to go the extra mile made a real difference.PositiveResponsiveness, Professionalism
Agent replied · 14 June 2024
Dear Leon, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI had a really positive experience with RSK. I want to give Asim a big shout out as he's been incredibly helpful throughout the process, chasing people left and right and pushing for things to happen. Would really recommend working with them.
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Awards
The Trusted Agent 2026 results for Robertson Smith and Kempson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Robertson Smith and Kempson
Which Robertson Smith and Kempson office has the most reviews?
London (1 Central Buildings) has the most, with 953 reviews rated 4.7 out of 5, followed by London (137 High Street) with 841.
Where are the Robertson Smith and Kempson offices?
The four Robertson Smith and Kempson offices, by town:
- London (1 Central Buildings): 1 Central Buildings, The Broadway, London, W5 2NT
- London (116 Northfield Avenue): 116 Northfield Avenue, Ealing, London, W13 9RT
- London (137 High Street): 137 High Street, London, W3 6LY
- London (69 Greenford Avenue): 69 Greenford Avenue, Hanwell, London, W7 1LL
Has Robertson Smith and Kempson won any awards?
Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and two more branches won awards.
