★★★★★ 5/5
GoogleAmy from RSK is brilliant. Within speaking to her we had a property we wanted sorted within days. Amy is so professional and actually takes the time to understand her customers. Amy is not your typical estate agent and I look forward to seeing her again when we view to measure up! She is a credit to RSK and the industry and to anyone looking to rent or buy in the Ealing area I would 100% recommend meeting Amy.
Jenny · 18 June 2019 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Jenny, We are really pleased to read your positive review regarding the service from our Ealing Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWe are very happy with the agency. After a very bad experience with Foxton’s the best thing we could have done was work with RSK. The staff is hardworking, knowledgeable of the market and give us good and honest feedback. They rented the flat quickly and found very nice tenants.
Alejandro · 18 June 2019 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Alejandro, Thank you for taking the time to write a review about the great service you received from our Ealing Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleReally great experience as a seller with the RSK Ealing branch. I received a realistic (not over inflated) valuation. We had over 24 viewings of our property in the space of 7 days which led to competing offers at asking price and beyond. The viewings were coordinated around our schedule to minimise inconvenience. During the selling process they assured close liaison between us and our buyers to ensure proposed deadlines were met where possible. They were professional, efficient and very helpful in assisting with negotiations and issues arising further down the line in the sale process. I found their professionalism, communication skills and attention to continuity really put me at ease and made the process as stress free as possible. We thought about using an online agent but I don’t think we would have had the smooth process or got the deal we did, had we done so.
Anna · 18 June 2019 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Anna, I am writing to say thank you for your kind comments about the service you received from our Ealing Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleMy partner and I would like to thank Mr. Han Orkoz for his services.
We were not expecting seeing the amount of properties he showed us in our first encounter.
He listened to our preferences and provided us the possibility to view many different flats - that alone allowed us to have a better understanding of what was available in the market and helped us to reach a well thought decision.
Soon after we went ahead and rented with RSK.
We definitely recommend him/them as he/they were professional and thorough!
Mr. Orkoz was quick, efficient and friendly all the way and for that we are thankful.
Nelson & Simone
Nélson · 18 June 2019 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Nelson, Having read your review, we would like thank you for your feedback about our Ealing Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI've had a great service from RSK who found a buyer for my flat within a week after I had tried with a different agent for a few months! All of the team are super helpful but especially Bianca who sold my flat on the second viewing.
Katrina · 18 June 2019 · Robertson Smith and Kempson London (1 Central Buildings)
★★★★★ 5/5
GoogleI had an extremely positive experience with RSK and their staff (Kim, Molly). Very professional, very flexible and very fair. They have a customer centric approach and do their best to find solutions that work for both parties. Out of the real estate agencies I have dealt with, they were definitely the best.
Jernej · 18 June 2019 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Jernej, Having read your review, we would like thank you for your feedback about our Ealing Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleExcellent and friendly service. Recommended
Muhammed · 17 June 2019 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Muhammed, We are really pleased to read your positive review regarding the service from our Northfields Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleExcellent service respectful and polite very happy
Marcia · 17 June 2019 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Marcia, We appreciate you taking the time to submit your review regarding the service you received from our Northfields Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleExcellent service .. professional staff
Many Thanks to Rhiannon
Shady · 17 June 2019 · Robertson Smith and Kempson London (116 Northfield Avenue)
★★★★★ 5/5
GoogleVery helpful staff. I want to mention Shaz, which one quickly organizes the solution to all problems. The best agent ever. 👌 …
Linute · 17 June 2019 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Linute, Having read your review, we would like thank you for your feedback about our Northfields Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleVery good service and answers to any queries quickly. Shaz, the Property Manager, is very accomodating at all times.
Anna · 17 June 2019 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Anne, We greatly appreciate you putting aside the time to submit a review about our Northfields Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery professional team who found good tenants quickly and managed my rental efficiently.
Georgina · 17 June 2019 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Georgina, We greatly appreciate you putting aside the time to submit a review about our Northfields Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have worked with Micaela, Andrew and her team for many years now and they are a joy to work with, always helpful and very friendly and professional! Thank you all!
D · 17 June 2019 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Diana, Thank you for your review regarding your experience with our Northfields Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleShaz Perwaz is very helpfull nad kind 🙂 he was im my house today for control visit and behave like our friend, that was professional visit. Everyone should to be like him 😀 …
Natalia · 17 June 2019 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Natalia, We greatly appreciate you putting aside the time to submit a review about our Northfields Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleAndrew Healy as been a pleasure to work with. RSK have been very professional and responsive.
R · 17 June 2019 · Robertson Smith and Kempson London (116 Northfield Avenue)
★★★★★ 5/5
GoogleI had a great experience looking for a new home with Angelina she was very good at explaining everything to me and she always had a smile on her face.
Chad · 17 June 2019 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Chad, Thank you very much for your great review regarding our Northfields Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleExcellent bunch! Andrew and Anna really looked after us during our application process. The service is great! Would have given 6 stars if I could have.
David · 17 June 2019 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Music Dice, Having read your review, we would like thank you for your feedback about our Northfields Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAs a first time buyer I was very anxious with the whole process I was very pleased to have Angelina put me at ease and answer all my concerns and offer her professional guidance on this journey. Thankyou Angelina for all your help and charisma :)
Sutera · 17 June 2019 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Sutera, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Northfields Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleWith many of experiences across london with agents I can hands down say that Michaela Tong is the best ive come to know. Time and time again she has proven her skill and qualities in this field. She is knowledgeable, honest, driven, has your interests at heart...a pleasure to deal with. If only there were more of her in the industry, until that happens. I highly reccomned listing with her.
Tariq · 17 June 2019 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Tariq, Thank you very much for your great review regarding our Northfields Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAndrew Healy did an excellent job in finding a long-term tenancy. An excellent service. Friendly. Professional. Efficient. Could not ask for more. Thank you!
Katie · 17 June 2019 · Robertson Smith and Kempson London (116 Northfield Avenue)
★★★★★ 5/5
GoogleAndrew has been very proactive in getting our business and has been very friendly and easy to deal with. He is very organised and has made the whole process very straightforward. A real asset to your company.
Alicia · 17 June 2019 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Alicia, Thank you for taking the time to write a review about the great service you received from our Northfields Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe’ve worked with RSK since 2002. Micaela head of lettings and Ronan in sales especially. They have always been very professional, polite and courteous. We look forward to many more years of doing business with them.
Jonathan · 17 June 2019 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Jonathan, Having read your review, we would like thank you for your feedback about our Northfields Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleGreat service and really nice people to deal with. Shaz has been an absolute blessing, he has been so quick to respond to any questions or concerns we may have had. RSK is by far the best Lettings Agent I have dealt with and I would definitely recommend their services.
Gul · 17 June 2019 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Gul, We are really pleased to read your positive review regarding the service from our Northfields Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleJust moved house and RSK are the agents. They’re been immensely helpful and made the whole experience a lot less stressful than I’ve found with previous agents. Can’t recommend them enough. I’d also like to call out Andrew Healy in particular, he helped out when another colleague got sick and took over like the pro he is. Can’t thank him enough.
Shaps · 17 June 2019 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Shaps, We greatly appreciate you putting aside the time to submit a review about our Northfields Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
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