5/5
Tatiana was so lovely and so attentive to what we needed and what we were looking for. Thank you!
Trusted Agent profile
★★★★★
2,353 reviews across 4 offices and 3 platforms
Robertson Smith and Kempson has four offices, all in London. Together they have 2,353 reviews on three platforms, rated 4.8 out of 5 overall.
2,189
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
163
Reviews on Trustpilot
Business-wide
Robertson Smith and Kempson's four offices, most reviewed first. Each has its own page.
Showing 2,184 reviews on Google only. Show every review
5/5
Tatiana was so lovely and so attentive to what we needed and what we were looking for. Thank you!
5/5
Eva was amazing, would recommend the company to everyone
5/5
RSK were excellent, their perseverance and professionalism in the sale of my house was second to none. I would definitely recommend this estate agent!
5/5
> Very respectful and professional approach to clients. I’m kept updated on every step of the sale of my house. I can’t recommend them highly enough.
5/5
Fantastic experience selling my house with RSK. It was a pleasure dealing with Davinder. He was very pro-active in calling me with updates and after viewing feedback. I look forward to using this Estate agent for any future sales or lettings.
5/5
I had an excellent experience with Davinder from Robertson Smith & Kempson. He was incredibly proactive, helpful, and knowledgeable, making the whole process smooth and stress-free. Davinder kept me informed at every stage and went the extra mile to ensure everything was handled efficiently. His professionalism and friendly approach made a real difference. I couldn’t recommend him and the RSK team highly enough!
5/5
We used RSK services and found that Micaela, Duncan and the team were extremely personable, offered continued friendly yet affective and efficient advise and made some of the most stressful moments during the process achievable and even pleasant. Well done team.
5/5
Asim was great at managing our sale - calm, helpful and supportive. Thank you Asim!
5/5
Gaetano at RSK was always professional and courteous. He ensured he had done his homework while showing properties and was very proactive in responding to questions.
5/5
Dealt with Priyesh Tharashi, he was very professional and called me back with a viewing on the day I enquired online, which was a Saturday. He was available for lots of calls from me and made sure the experience went smoothly without a hitch, a week later we are moving into a lovely property. Highly recommend! Thank you!
5/5
I had a great experience working with RSK to find a property to rent. Special thank you to Gaetano who was very helpful in getting the deal done and making the process as smooth as possible.
1/5
Would not stop spamming me with email despite me replying telling them to stop in the official channels. Their GDPR email, their Managing director email etc.
5/5
I’ve had a great experience with RSK, Asim in particular has been outstanding throughout. He’s been proactive, responsive, and genuinely went the extra mile to make the whole process smooth and stress-free. Toby has also been excellent, always quick to follow up and keep me informed. Both were professional, approachable, and really on top of everything from start to finish. Highly recommend RSK and especially Asim and Toby for their excellent service.
5/5
Asim from RSK is an absolute legend - we’ve been in contact with him for a few months now and he goes out of his way to really understand what we’re looking for to show us properties that fit our requirements. He’s rapid with communication and gets the job done to a high standard. Would definitely recommend for first-time buyers!
5/5
Had a wonderful time being shown properties by Asim - who clearly explained everything about each property, and was happy to answer all my questions. He was very kind and drove us to subsequent viewings as we had travelled by train, and he clearly had our best interests at heart.
5/5
I would like to recommend Asim Hussain from RSK Acton. He has been really helpful, with great communications, and has gone the extra mile in providing a good service, in helping me find a new property. He arrived early at each viewing day, always keen and enthusiastic. He then followed up regularly, offered to help me ask the sellers any detailed questions I had about the properties, and then updated me very quickly. If possible, he arranged a second viewing when the seller was around, so I could ask the questions more directly. Thank you again!
5/5
Being a client of Tamsa’s at RSK has been a great experience so far. Tamsa is an attentive and informative Sales Consultant who is committed to finding the me the right property. As a client, I would highly recommend Tamsa.
5/5
Really helpful team through our property search and the offer process. The team are always quick to be on hand and support. Bisma who showed us around potential flats was honest and clear with everything and the manager Cameron has been extremely helpful in giving us all the information we needed.
5/5
Had a really great experience renting through Robertson Smith & Kempson, Gaetano was absolutely brilliant from start to finish. Super helpful, friendly, and always quick to respond to any questions I had. He made the whole lettings process so much easier and a lot less stressful than I expected. You can tell he genuinely cares and wants to make sure everything runs smoothly. Would definitely recommend both RSK and Gaetano if you're looking to rent in the area!
5/5
Priyesh, Aadam and the team were so professional - going above and beyond to be helpful. They were friendly, efficient and responsive. We can highly recommend them.
5/5
This letting agency is really amazing . All Kind , dedicated people and helpful . I contacted Kyarna and she was really nice and helpful. Good experience with them . Thank you Kyarna !
5/5
Rating only, no written review.
5/5
Eva is an amazing estate agent!!
5/5
Amber was extremely helpful and attentive throughout the process.
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The Trusted Agent 2026 results for Robertson Smith and Kempson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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London (1 Central Buildings) has the most, with 953 reviews rated 4.7 out of 5, followed by London (137 High Street) with 841.
The four Robertson Smith and Kempson offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and two more branches won awards.