Robertson Smith and Kempson estate agents in London

★★★★★ 5/5

Google

Angelina was so so helpful. I rang up about a property that I wanted to view. Turns out I wasn't able to rent that specific property but immediately recommended me another and booked me in for a viewing as soon as she could. Amazing customer service and overall a very wholesome person. I very much appreciate the help that she gave us. 10/10!

Savannah · 24 August 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

My husband and I just moved here from America. We were Very impressed with the level of customer service. Sona was our agent.She really was wonderful and listened to our needs and kept us in mind for the first property that suited us. Our whole experience was so positive. Molly, Altin and the whole team at RSK Ealing were extremely accommodating. Thank you so much for helping us get settled.

Laura · 24 August 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

This agency is great under all points of view! They were extremely helpful and quick. We have been helped by Duncan. He is professional, ready in what he is doing and understandable (especially because we had really thigh deadlines and requests). I highly recommend them, they treat you as you deserve and this is the most important point when it comes to such a stressful process as “moving house in london”. Thanks RSK, but particularly thanks Duncan!

Alice · 24 August 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Really good customer service provided here at Robertson Smith & Kempson. Organised, kind and professional. I was mainly in contact with Reeta, who ensured to give me daily updates and to check up on how our situation/house hunt was going. Which of course was amazing as I'm sure you've experienced, house hunting can be stressful. Visiting properties we were welcomed by Lenka (apologies if I've spelt that wrong) who provided great service as we walked around the two different places. She was very kind and welcoming, punctual and had good knowledge of both properties, exactly what you need in an agent. Thank you both for your brilliant service :)PositiveResponsiveness, Professionalism

Tejas · 24 August 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Amazing service from the guys in the office in particular Altin. Its nice to have confidence in an agency that knows your style and needs when looking for a property as well maintaining great relationships once they've found the right property for you. I've forgotten my keys a few times and team have always been on hand to resolve the issue!

Oron · 24 August 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

This was the third time for us looking for a flat in Ealing within 3 years. Generally speaking, I find working with letting agents difficult. They work on commission and hence the price is often the highest priority when dealing with them and positioning your profile. This time, I had an entirely different experience - Duncan genuinely appeared to have our best interest in mind and worked on presenting us tailored and in-time options. Treating tenants in the context of their situation, which is finding a new home, is a rare quality in this industry and being met with it made the whole search much more pleasant. Should I ever have to move again within the area, he is the first one I’d call.

Julie · 24 August 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Great costumer service, including advice and follow up on a daily basis. Sona was very helpful and tried her best to accommodate our requests and facilitate the whole process. Duncan was nice enough to show us a couple of properties, and we ended up choosing one. All and all, it was a pleasant experience despite market limited supply of houses at this time. Over the past few weeks, we had to deal with multiple real estate agents. This was the best.

Mansour · 24 August 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Reeta helped us every step of the journey and really went the extra mile to help us find our place. We're really appreciate it!!!

Emmett · 17 June 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Very pleased with the overall service provided. Staff are friendly and easy to deal with, and work very fast and efficiently in securing new tenants. More

Ashkan · 17 June 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Thank you Duncan for his professional service and useful advice for our move. The options offered just met our needs. Sound coordination and close follow up. Thank you.

Clara · 17 June 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Anjali was a great help, we were a little late and she was very accommodating. The phone calls were helpful & straight forward. Would recommend!

D · 17 June 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

The staffs are cheerful and helpful. They answered every question in details. I’m still waiting for my dream flat though. I bet they will let me know as soon as one comes up.

Aston · 17 June 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 1/5

Google

⛔️🚫AVOID🚫⛔️ 🚫VERY DISAPPOINTED🚫 Most 5 star reviews are probably fake accounts, check it out, everyone has only 1 or 2 reviews on google THEY ARE NICE UNTIL THEY GET YOUR MONEY, AFTER THAT FORGET THEM, DOESN'T MATTER HOW MANY TIMES YOU CALL AND HOW MANY EMAILS YOU SEND THEM, THEY ARE COMPLETELY USELESS, ITS BEEN ALMOST 5 MONTHS IN TRYING TO SORT A ISSUE, THEY SAY THEY GONNA SORT IT OUT BUT THEY DO ABSOLUTELY NOTHING, WHEN YOU POST A REVIEW HERE THEY REPLY SAYING " IM SORRY YOU HAD A BAD EXPERIENCE, CONTACT ME ON THIS EMAIL", YOU DO BUT THEY NEVER REPLY, THEY DID CHANGE THE MESSAGE HERE SAYING THEY ARE ON IT BUT ITS ALMOST A MONTH AND STILL NOTHING HAS CHANGED.

Mp_ · 17 June 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

The agent company is professional. Special thanks to Reeta, she is always helpful. Looking forward to property visit this Sat. Thanks.

Tak · 17 June 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Michael Shaw was both Professional and friendly. Listened to our requirements and found just what we were looking for. Chased everything through from start to finish. Was on the phone to answer all our questions tirelessly. Would highly recommend.

Brigit · 17 June 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Michael is the BEST & the MOST professional agent we have ever met! We are so glad to meet Michael and have his help, THANK YOU MICHAEL! You are super!PositiveResponsiveness, Quality, Professionalism, Value

Elan · 17 June 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

I have been working with Altin Ismaili and his team for over 3 years. As a landlord I consider Altin and his team at RSK to be professional, knowledgeable and customer focussed. Emil Moskofian

Emil · 17 June 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Duncan from the Ealing Broadway lettings team is a true credit to RSK, amazing service & personable, thanks for all your support at a very stressful time for me!

Jennifer · 17 June 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Michael has been a great agent. Very communicative and transparent. He helped and kept in touch throughout the process.

Monica · 17 June 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 4/5

Google

Great help in getting my property back on the market. Small touches like prompt response to mails, advise on what to expect. The simple bits just done well. Thanks

Kevin · 17 June 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Fastasic and professional property agent. Special thanks to Domnick who is very knowledgeable, professional and responsive. He knows the information of each property well. Looking forward to the property viewing ahead. Thanks.

Tt · 17 June 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Great service. My research for a flat could have been even harder without RSK agents, I have to say that during all the time Reeta helped and followed all the properties I was interested in. Thanks again.

Luciano · 17 June 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Michael Shaw at RSK was extremely helpful and supportive throughout the entire process allowing us to meet very important deadlines. I would recommend using this agency and Michael himself.

Sian · 17 June 2022 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

Natalie was great when showing us around the property and when dealing with our lettings process. She was really helpful and answered all of our questions promptly.

Nigel · 17 June 2022 · Robertson Smith and Kempson London (1 Central Buildings)