Robertson Smith and Kempson estate agents in London

★★★★★ 5/5

Google

James has been incredibly helpful with helping me buy a flat. He has been incredibly proactive and I would highly recommend working with him and RSK in general.

Tannaz · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Joe O'Keeffe, Lettings Consultant showed myself and my partner Hugh around 2 properties, he was very pleasantly and thorough whilst taking us through the viewings, very professional I must say, a credit to Robertson Smith & Kempson at their Acton branch.

Judith · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Angelina was extremely lovely and support us move my family to London from Italy. I highly recommend her to anyone want to find a house in Acton

Heveloon · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

My experience with Angelina on my journey to finding a new home has been wonderful. She is attentive to my requests, cares deeply and looks for the best opportunities. Thank you Angelina! Looking forward to the end result!

Stavi · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

This is a five star review for Daisy Wills who sorted out my tenancy. She is unbelievably efficient and gets things done promptly. She is a real asset to her team and I could not recommend her more highly. She’s an absolute star!

Violet · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Amazing service from Carla, Toby and the team at RSK. I was impressed with the number of viewings and offers on our property within a short amount of time of being on the market. Carla kept me informed at each stage of the process and went over and above to help me throughout the process. Thoroughly recommend RSK!

Caroline · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

We sold our flat in W3 through Robertson, Smith & Kempson in the summer of 2022. We'd previously signed up to another agent in Chiswick who didn't generate much interest. Once we moved to RSK we had dozens of viewings and ended up selling the property at a valuation we were happy with. Special shout out to Carla who was very helpful throughout the process - even after we'd moved and the deal had been completed.

Mark · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 4/5

Google

Cameron at RSK Action helped us a lot to find properties, to get our offer accepted, and to get the transaction ready to be completed. As of today, it's not completed yet but we are certain it's going to be completed very shortly. He was responsive throughout the process mainly by phone. Having said that, there is room for improvement, perhaps, this may not be on Cameron, or not even on the company, but could be on the industry. 1. What was happening was not always clear especially after the offer was accepted. We have got no updates for quite a whole. Also, there was some information that turned out not accurate. For instance, the deadline for the completion was not correct. 2. Also, after the offer was accepted, another person was assigned to us, however, we didn't know when to contact whom. But Cameron was responsive enough as I mentioned above, so this was not really an issue because we kept contacting just Cameron. 3. Communication was heavily phone-based. As buying a property is a big hustle, to track a record, I would appreciate that communication could be more written-based such as emails. At least, it'd be better if they could always follow up by email after all phone calls. Overall experience is great! I definitely recommend RSK and Cameron when you want to buy a new property sell one. Thanks for your help!

Takanori · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Had a brilliant experience with this agency. Our agent Blair helped us find a property to rent, he offered an excellent service and was always there to assist us, giving us the best advice and answering our many questions. Huge thanks to Blair and the agency for all the help.

David · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Priyesh and his team did an excellent job from start to finish. He knew what we wanted, listened to us and gave us the type of tenants most suited our house. A very caring and considerate service - Well done guys and thank you!

Omar · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

RS&K have been the agency that facilitated communication between us and the seller in the process of purchasing our home. Gurinder, who was the first to show us the property has been very pleasant to communicate with, diligent and respondent in her work.

Katarina · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Cameron at RSK did a fantastic job selling our house in Acton at asking price. We initially tried selling through a nationwide agent with an office in the area but over a period of 4 weeks struggled getting the right buyers through the door. Within 2 weeks RSK found us two buyers that offered asking price. We highly recommend them!

Niels · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I contacted this agency while looking for accomodation in London. The agent Who managed my account was Angelina King, an extremely profesional yet sweet agent Who proposed many suitable properties for me to consider. Due to tube strikes, I had to cancel my appointments with her to view the properties, but she so kindly offered a videocall tour of the Houses!! Outstanding customer service. I was able to view the properties despite of the difficult situation with London transport. Thank You Angelina for your amazing work and for being so kind and sweet❣️

Maria · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I have to say that looking for a property is very stressful especially on a tight deadline however I was so lucky to have referred to Angelina King! Nothing was too much for her, she understood exactly what I was looking for and made it happen!! She went above and beyond to make sure I was happy and stress free! Thank you Robertson Smith & Kempson and an extra special thank you to Angelina King!

Sabrina · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I worked with Carla, RSK Acton on the sale of my one bed Victorian garden flat. The property went on the market in June 2022, when another similar garden flat in the street was also for sale. Within days of signing the contract I had more than 20 viewings! Carla spent so much time at the flat she could have moved in. The prospective buyers were lined up one after another and within a week I had three offers. The bumps along the way were dealt with honestly and directly. I couldn’t recommend Carla enough. I am delighted I selected RSK to sell this property.

Sophie · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Highly recommend purchasing a property through RSK. Cameron was very helpful throughout the entire buying process from viewing through to exchange and completion. Highly professional, personable and diligent in the service offered, he was a pleasure to work with. Thanks again for all your help and making it such a smooth process!

Holly · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Angelina was personable and very efficient in getting the tenancy organised. In fact all staff I have dealt with over the years have been really good. I have and would definitely recommend them to anyone.

Ambereen · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

My experience buying property with RSK was very good. Carla Bergonzi was very professional and, despite the very tight deadlines, she made everything work and made the process way more bearable. I really appreciate all her efforts and that she kept poking every single party involved to get everything done in time.

Diego · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Would recommend this agency to friends and family as they dealt with my needs as a tenant very kindly and professionally. The lettings manager Angelina is really lovely and helpful and never failed to ensure that the process of finding and letting a new flat for me was 10/10.

Yasmin · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Blair was our estate agent and was really helpful for my brother and I. He has been really patient and kind, helping us answer any questions we may have and helped us find and secure a property. Overall my experience with RSK has been really good, simple and the process was easy to complete, thank u so much.

Debra · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

From the start of the letting process to the finish RSK, Acton have been not only professional but helpful and accommodating. They kept us informed and did what they said they would. I’m not easy to impress but both Priyesh and Angelina were excellent. Don’t hesitate to use their services.

Wendy · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I’ve just sold my flat through Robertson Smith & Kempson Acton Estate Agents. The whole process was really great, we had Carla as our agent who was our contact throughout the sale and couldn't have asked for a more supportive agent to help us through the process. The contact was really direct and straight to the point which I liked and felt like there was a lot of trust there. She was always available with any questions I had, really friendly and helpful throughout. I wouldn't hesitate to use Robertson Smith & Kempson to represent me in any future house purchases/sales and couldn’t reccomend Carla more. Thank you again for all your help.PositiveResponsiveness, Quality, Professionalism, Value

Olivia · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Me and my friends recently used this agency to rent a flat, and the service we received was professional, excellent and everyone was really helpful!! Shout out to Angelina King and Joe O'Keefe for their help and for always keeping us updated about the process and being so kind and approachable!! If you are looking to rent or buy a house, I would totally recommend going with this agency!!

Eleni · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I popped in this morning in Acton High Street branch. I was great straight away from Joe, he has took all my details and we had a chat about my property research. He was very kind and knowledgeable. Straight after I left he booked me in for a viewing for the following day. Really impressed. Thanks Joe, keep up the good work!

Maria · 15 June 2023 · Robertson Smith and Kempson London (137 High Street)