★★★★★ 5/5
GoogleA letting office that doesn't treat you like a number! We felt Duncan really saw us as a couple who were wanting to find the right place that we could call home, and ensured that we landed the right place. He was knowledgeable, kind, and helped us secure our new home.
Scott · 17 June 2023 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Scott, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDuncan was very kind and professional in helping us to find a property. He helped us go through all the stages of the letting and he was always available and proactive. Highly recommended!
Paola · 17 June 2023 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Paola, Thank you for your great 5 star review, and mentioning your experience with Duncan in our Ealing office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGina was incredibly helpful with our property search in what is a really tough market, going the extra mile to help us through the process and answer any questions we had - she also offered good advice and had genuine enthusiasm, so I highly recommend her as an agent.
Rory · 17 June 2023 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Rory, Thank you for your kind comments regarding Gina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleShaniyah was really lovely and extremely helpful in assisting us with finding a new flat. Especially the process of offering, providing the necessary paperwork, and finalising our contract was smooth and painless. Thanks again!
Lena · 17 June 2023 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Lena, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleNatalie helped me find a flat in ONE day! I truly had an amazing time at our viewings and she did an incredible job helping me close the deal and finalize the documents. Highly recommend :)
Sera · 17 June 2023 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Sera, It’s great to hear that you have had a brilliant experience with our Ealing office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleReally like RSk, we bought our first house from them back in 2004 and still have it but have dealt with them over various matters and always found them efficient and polite. They also do a good job of keeping in touch regularly, which is refreshing.
Nicola · 17 June 2023 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Nicola, Thank you for your kind comments regarding the Ealing team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleOur agent Michael S has been very professional and effecient. He helped us to find another property in a short period of time, which shows his capability of dealing such urgent matters. The communication has always been fluid and our questions have always been answered quickly. We highly recommend Michael and RSK.
Jeremy
ShuK · 17 June 2023 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Shuk, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI was letting out the family home for the first time. Michael and Zarq dealt with my queries and concerns sensitively and very quickly found tenants that suited the property. It turned out to be a good experience overall.
Astrid · 17 June 2023 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Astrid, Thank you for your great 5 star review, and mentioning your experience with Michael and Zarqin our Ealing office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI have used RSK for 23 years for finding good tenants & drawing up tenancy agreements etc for a flat I own in Ealing. Dealt with Altin in recent years who always dealt with my queries efficiently. On the whole very happy with the service.
Paul · 17 June 2023 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Paul, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team.
★★★★★ 5/5
GoogleDuncan was great and very knowledgeable of the properties on his portfolio.
He understood really well our requirements and only offered us properties that matched exactly what we were after.
Would recommend 100%.
Cedric · 17 June 2023 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Cedric, Thank you for taking the time to leave a wonderful 5 star Google review. Michael will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleIt’s been a long journey, trying to find my abode.
Natalie has helped me greatly, very friendly and professional, she was very helpful and assuring at all times. Speedy response at any time of day. I can’t speak highly enough of her , she is an amazing person.Keep the great work Natalie, you are a true star x
Malinda · 17 June 2023 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Malinda, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleZarq was super helpful whilst helping me and a friend find a place to rent. He was in contact with us during the whole process to answer any questions and give us advice when he could, making everything straightforward and stress free.
Leah · 17 June 2023 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Leah, Thank you for taking the time to leave a wonderful 5 star Google review. Zarq will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGina and the rest of the Ealing lettings team did a great job securing me multiple offers on my rental property from day one of viewings. She provided all the info clearly and processed the referencing and contracts quickly.
I have been using RSK for 14 years now, so I would highly recommend them.
Sean · 17 June 2023 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Sean , Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleZarq from RSK was excellent in his service. Would like to thank him personally for guiding me throughout the search process and seeing to it that I got what I wanted - even routing for me! They are professional and very approachable. Keep up the good job.
Collins · 17 June 2023 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Collins, Thank you for your kind comments regarding Zarq and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThank you to Zarq who from the moment we met was so welcoming and friendly. He helped support me through the whole process, answering all my questions to guide me to securing my first place. His on-going contact and kind manner made me feel very safe and reassured all the way through. Thank you!!
Emily · 17 June 2023 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Emily, It’s great to hear that you have had a brilliant experience with our Ealing office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe had a wonderful experience with RSK in search of two bedroom property to let. Natalie was attentive to our needs and arranged for us to view some beautiful properties. Although, we ended up opting for a shared ownership property but would highly recommend RSK services.
Stella&Stuart · 17 June 2023 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Stella & Stuart, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 4/5
GoogleI had a really positive experience with RSK Ealing particularly with Gina. She helped me with my search while being predominantly being based overseas, guiding me step by step through the process and managed to secure a beautiful home in Ealing. I recommend to anyone looking for a new home.
Mathias · 17 June 2023 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Mathias, Thank you for your kind comments regarding the Ealing team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleNatalie was really helpful from the very start. She helped organise several viewings and we managed to find an apartment in this crazy market in a very reasonable time frame. She was always very accommodating, helpful and professional!
We really look forward to moving into our new home!
Kitty · 17 June 2023 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Kitty, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe use RSK Ealing for many of our rental properties and have always found them very efficient and helpful. We had an issue with one tenant recently and Gina and Altin walked us through the process and helped us enormously through what was a stressful time. I throughly recommend them as agents and we have worked with a few!!!!
Ruth · 17 June 2023 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Ruth, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe have just signed a letting contract with RSK and have had a great experience so far. Duncan has been great to work with, quickly finding us suitable properties and keeping us up to date (and answering our many questions) which is much appreciated in such a busy rental market. Thanks for all the help Duncan!
Louis · 17 June 2023 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Louis , Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter , Customer Relations Team
★★★★★ 4/5
GoogleGina has been really pleasant to work with. Although we were not able to find something suitable for us with RSK, she was very accommodating and understanding with our situation and requirements. Easy to speak to, very friendly and approachable.
Tony · 17 June 2023 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Tony, Thank you for your kind comments regarding the Ealing team and your 4* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Anthony · 16 June 2023 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Anthony, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Marie · 16 June 2023 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Marie, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleFirst class service and highly recommended.
Haiyan · 16 June 2023 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Haiyan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
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