★★★★★ 5/5
GoogleVery good experience with RSK. They were very professional from the beginning, with finding flat, until check out (was selling the flat we lived after 2.5 years). Great attitude from all members we had contact with (Pryiesh, Angelina, Daisy, Rianna, Cameron)
they were always helpful and flexible with any queries.
Highly recommended agency!! Keep up the good work!!
Megyeri · 31 May 2024 · Robertson Smith and Kempson London (137 High Street)
Agent replied · 14 June 2024
Dear Megyeri, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleWe bought our first home through RSK, and they were very friendly, helpful and supportive throughout. Michael always kept us updated with the process and seemed to have our best interests at heart. We would definitely recommend them for both buying and selling a property.
Patrick · 25 May 2024 · Robertson Smith and Kempson London (69 Greenford Avenue)
Agent replied · 23 August 2024
Dear Patrick, Thank you for your kind comments regarding the Hanwell team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI was really pleased with the services they provided and they were so polite and respectful, specially Ishaan. Definitely recommend them.
Ishaan · 17 May 2024 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Ishaan, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleIshaan was great at showing us around for the viewings and had great knowledge about all 4 properties we saw. Thanks RSK and Ishaan!
Teresa · 17 May 2024 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Thank you for taking the time to rate your service with Ishaan and our Ealing office. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAlthough finding a flat to rent can be a stressful process, we are grateful to Ishaan for being so proactive and helping us every step of the way.
Sohail · 17 May 2024 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Sohail, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
★★★★★ 4/5
GoogleIshaan has been very helpful. He contacted me very quickly after I enquired on Zoopla and maintains contact to help me find a good appartment to rent.
Marios · 17 May 2024 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Marios, Thank you for your kind comments regarding the Ealing team and your 4* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleIshaan has been a great help and advocate for our continuing rental journey, very informed and responsive to calls/emails!
Kate · 17 May 2024 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Kate, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI recently had the pleasure of working with Ishaan, and I must say, it was an absolute delight! Ishaan's professionalism, attention to detail, and dedication to delivering top-notch results truly exceeded my expectations.
Said · 17 May 2024 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Said, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleRSK and our agent Zarq Khattak were incredibly helpful from our search, all the way to us moving in. Zarq answered any questions we had, coming back to us swiftly with anything we required. Would definitely recommend Zarq and RSK.
Alex · 17 May 2024 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Alex, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAmazing service from my agent Gina Cannon, really came through with helping me find a flat to rent even though there were a lot of hurdles and speed bumps on the way. Really helpful service from RSK Ealing :)
S · 17 May 2024 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear S Mtimkulu, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 4/5
GoogleWe dealt with Gina from RSK Ealing and she helped us get a flat with all of our requirements! Gina was proactive and helped us with all our queries.
Would recommend RSK for property search!
Megha · 17 May 2024 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Megha, Thank you for taking the time to leave a Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience with RSK, Ishaan was very kind, patient, and helpful throughout the entire process. He provided excellent customer service and was always willing to assist me with any questions or concerns.
Kinga · 17 May 2024 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Kinga, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleRSK were extremely helpful in coordinating my move in to the Ealing area. My agent Zarq Khattak was always on hand for any questions we had and was instrumental in processing a very quick agreement on the flat in question. I highly recommend both Zarq and RSK.
Max · 17 May 2024 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Max, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleRSK Estate Agent, especially Shervin, exceeded our expectations! Their seamless process and Shervin's expertise made finding a flat to rent a stress-free experience. Highly recommend their services for anyone in need of a reliable agency. Shervin made sure everything happened so smoothly and all our requests were fulfilled and questions/queries answered promptly.
Gedear · 17 May 2024 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Gedear, Thank you for your kind comments regarding the Ealing team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI find RSK the best state agents, by far! They always provide excellent customer care and guidance throughout the process. We have just moved in to a great property that suited all our needs (must haves, preferences, location and budget!. Our lettings agent was Ishaan Badshah and he was just AMAZING.
Thank you Ishaan and team!!!
Belen · 17 May 2024 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Belen, Thank you for your kind comments regarding the RSK team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleVery helpful and responsive. Helped us with our rental property search recently. We've had lots of queries and Gina, the rep from RSK has been very responsive and cooperative. Thank you! Hoping the move in will be as smooth!
Sunil · 17 May 2024 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Sunil, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleRobertson Smith & Kempson provide an excellent and highly professional service. They have been managing my rental properties for some years now and I'm very happy with the service they provide. I would not hesitate to recommend RSK/Gina Cannon for property lettings in the Ealing area.
Deep · 17 May 2024 · Robertson Smith and Kempson London (1 Central Buildings)
Agent replied · 16 June 2024
Dear Deep, Thank you for your kind comments regarding the RSK Ealing team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAlways very responsive. Helped us in the last 2 years while renting in the area.
Veronica · 16 May 2024 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Veronica, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleGreat Customer Service from Matthew he really cares and is extremely helpful. I highly recommend!!!
Tori · 16 May 2024 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Tori, Thank you for your kind comments regarding Matthew and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleOur expereince with Duncan was excellent! Very professional, helpful, and responsive.
Shinasa · 16 May 2024 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Shinasa, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. Thank you for taking the time to leave a great review regarding your experience with Duncan. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleIt was a seem less experience while getting our new home. Duncan was patient and was really helpful throughout, specially through contract negotiations and now I am looking forward to moving in :)
Arsalaan · 16 May 2024 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Arsalaan, Thank you for your kind comments regarding Duncan and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleNorthfield RSK the best agency I ‘ve ever rented from. I thank Matthew for helping me find a lovely house in a day in my budget. Matthew, Ducan and Lauren extremely patient , nice and helpful .They reply straight away and made the renting process a lot easier. Professional service ! Highly recommended
Lale · 16 May 2024 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Lale, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleThanks so much to Matthew Woodman. I was very pleased with the service he provided.
I found Matthew to be very professional, helpful, and friendly .I was able to schedule another viewing within 24 hours after my first viewing with Matthew for a flat that met all of my requirements.
He is very responsive and quick to answer all your questions. I would highly recommend him.
Monika · 16 May 2024 · Robertson Smith and Kempson London (116 Northfield Avenue)
Agent replied · 15 June 2024
Dear Monika, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Matthew, and do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team
★★★★★ 1/5
GoogleV poor experience when purchasing a property, unprofessional.
Yas · 15 May 2024 · Robertson Smith and Kempson London (137 High Street)
Agent replied · 14 June 2024
Dear Yas, Thank you for your review although I am disappointed to hear your experience with our Acton office has not been what we would have hoped for. Feedback is really important to us and the Director of the office is keen to discuss your concerns, however I am unable to find your details on our database. Please could you kindly email me at customerrelations@robertsonsmithandkempson.co.uk and I will ask him to get in touch with you directly. Kind regards, Sarah, Customer Relations
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