5/5
GoogleMathew was great, i would recommend him again!
Trusted Agent profile
Robertson Smith and Kempson estate agents in London
★★★★★
2,353 reviews across 4 offices and 3 platforms
Robertson Smith and Kempson has four offices, all in London. Together they have 2,353 reviews on three platforms, rated 4.8 out of 5 overall.
2,189
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
163
Reviews on Trustpilot
Business-wide
Our offices
Robertson Smith and Kempson's four offices, most reviewed first. Each has its own page.
- Robertson Smith and Kempson London (1 Central Buildings)1 Central Buildings, The Broadway, W5 2NT953 reviews · 790 on Google (4.8)8 in the last 90 days
- Robertson Smith and Kempson London (137 High Street)137 High Street, W3 6LY841 reviews · 680 on Google (4.8)34 in the last 90 days
- Robertson Smith and Kempson London (116 Northfield Avenue)116 Northfield Avenue, Ealing, W13 9RT631 reviews · 470 on Google (4.8)28 in the last 90 days
- Robertson Smith and Kempson London (69 Greenford Avenue)69 Greenford Avenue, Hanwell, W7 1LL413 reviews · 249 on Google (4.8)8 in the last 90 days
Reviews on Google
Showing 2,184 reviews on Google only. Show every review
Google5/5
GoogleMatthew has found me some great new tenants! ☺️
Agent replied · 24 October 2024
Dear Rhianon, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GooglePerfect service, very happy! Matthew was excellent and incredibly helpful! Thank you!
Agent replied · 24 October 2024
Dear Leah, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleAtmosphere is nice, and staffs working here are so friendly and kind. I love it.
Agent replied · 24 October 2024
Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleThank you Matthew from the RSK team on providing us with options for our move. Great service.
Agent replied · 24 October 2024
Dear Ana, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleMatthew was absolutely outstanding. His customer service and attention to detail was exquisite. I could not recommend him enough!
5/5
GoogleAfter months of unsucessful searching, one call with Megan sorted eveything, she was prompt with arranging viewings, very helpful and hands on with the entire process, Megan has been a fantastic help and taken some of the many stresses that moving homes induce ! I would reccomend megan at RSK to anyone
Agent replied · 24 October 2024
Dear Niki, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI had a viewing today with Megan. She was punctual, professional, amiable, fashionable and very clear with her help and facts. She made my viewing very pleasant and has been very prompt with her check ins.
Agent replied · 24 October 2024
Dear Nuha, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleHaving had the delight of working with Bailey at RSK and although my search hasn’t been exactly rewarding it has still been really positive working and dealing with someone who has such an upbeat and positive attitude. Thank you for really trying your best to find a home for me, you are a diligent, professional and really seem to care about what I’m looking for!
Agent replied · 24 October 2024
Dear Mira, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleRSK was incredibly helpful in finding a home. I wanted to give a special thanks to Duncan. He was incredibly diligent and understanding of our personal needs when finding us a property.
Agent replied · 24 October 2024
Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleThanks to Duncan and his team for being upfront and helpful from the start to the end of our rental process. We are settling down in our new home and I have no doubt to be receiving their full support if needed during our tenancy. Lovely team of professionals to deal with. Samir Timuri
Agent replied · 24 October 2024
Dear Samir, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleMatthew gave me the best experience in my rental search, he listened to my needs and communicated with me throughout the whole process. He has exceptional customer service skills and would recommend anyone to deal with him for their property search.
Agent replied · 24 October 2024
Dear Lola, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleExcellent service. As a tenant terminating my contract on a flat let, Megan and the team were proactive and helpful in informing me on procedures and viewing times. Second to none in their friendly and courteous manner a thoroughly professional outfit. Many thanks
Agent replied · 24 October 2024
Dear Keith, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleRSK has provided us with great service. Highly recommend Megan - her professionalism and friendly demeanor made us feel at ease, and we never felt rushed or pressured. She genuinely cared about finding the right place for us and went above and beyond to ensure we were happy with our options.
Agent replied · 24 October 2024
Dear Achana, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleVery happy with Jonathan and the wider RSK team on our recent move. Great level of service. Highly recommended.
Agent replied · 24 August 2024
Dear Alan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI would recommend Robertson Smith & Kempson Ealing Estate Agents. Ishaan Badshah was very helpful and professional.
Agent replied · 23 August 2024
Dear Susie , Thank you for taking the time to leave a lovely review regarding Ishaan. Kind regards, Asma, Customer Relations Team
5/5
GoogleWe have a very good experience with RSK and particularly with Asad Naqvi who help us all the way.
Agent replied · 23 August 2024
Dear Sebastian, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleVery helpful and responsive RSK. Helped us with our rental property search recently. We've had lots of queries and Asad Naqvi Lettings Consultant from RSK has been very responsive and cooperative. Thank you! Hoping the move in will be as smooth!
Agent replied · 23 August 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWe could not recommend this agency enough! We had an amazing experience from the very first contact. We were looking for a flat on right move and found couple of them quite interesting. We were then contacted by Ishaan Badshah one of the agents and had the chance to book viewings for the property within the same week! In a week time he was able to understand our needs and give us the chance to visit many more properties. But not only, in that same week time we found our new place! He helped us throughout the process of assuring a contract with it and here we are, happy and super satisfied with the overall service!
Agent replied · 23 August 2024
Dear Sara, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI had a brilliant experience with Rsk thanks to Aadam and Gaetano. Aadam was incredibly thorough, helping me with all my referencing and making sure I got the property I wanted. Both Aadam and Gaetano were so friendly and provided an exceptional service. They went above and beyond. I highly recommend Rsk, especially with exceptional staff like Aadam and Gaetano.
Agent replied · 25 August 2024
We really appreciate you taking the time to leave such lovely comments about Aadam and Gaestano. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
GoogleRSK Acton agents did a great job in helping me find a rent a flat to rent. A special thanks to the lettings team Gaetano and Lara for their professional effort and support through the process!
Agent replied · 25 August 2024
Dear Rouba, Thank you for your kind comments regarding the Lettings team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
5/5
GoogleLara Rose was very helpful and accommodating. I called mid afternoon and I was given the viewing opportunity late afternoon. She was also friendly and always willing to answer our queries.
Agent replied · 23 August 2024
Dear Sandrah , Thank you for taking the time to leave a lovely review regarding Larah. Kind regards, Sarah, Customer Relations Team
5/5
GoogleThank you so much for helping me to find my new favourite flat Gaetano! It was fun
Agent replied · 25 August 2024
Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleGaetano did such an amazing job with us Helping us to find a property!
Agent replied · 25 August 2024
Dear Olivia, Thank you for your kind comments regarding Gaetono and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robertson Smith and Kempson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Robertson Smith and Kempson
Which Robertson Smith and Kempson office has the most reviews?
London (1 Central Buildings) has the most, with 953 reviews rated 4.7 out of 5, followed by London (137 High Street) with 841.
Where are the Robertson Smith and Kempson offices?
The four Robertson Smith and Kempson offices, by town:
- London (1 Central Buildings): 1 Central Buildings, The Broadway, London, W5 2NT
- London (116 Northfield Avenue): 116 Northfield Avenue, Ealing, London, W13 9RT
- London (137 High Street): 137 High Street, London, W3 6LY
- London (69 Greenford Avenue): 69 Greenford Avenue, Hanwell, London, W7 1LL
Has Robertson Smith and Kempson won any awards?
Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and two more branches won awards.
