5/5
GoogleAhmed was super nice when we atended our viewing.
Agent replied · 9 November 2024
Dear Ingrid, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah
Trusted Agent profile
Robertson Smith and Kempson estate agents in London
★★★★★
2,353 reviews across 4 offices and 3 platforms
Robertson Smith and Kempson has four offices, all in London. Together they have 2,353 reviews on three platforms, rated 4.8 out of 5 overall.
2,189
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
163
Reviews on Trustpilot
Business-wide
Our offices
Robertson Smith and Kempson's four offices, most reviewed first. Each has its own page.
- Robertson Smith and Kempson London (1 Central Buildings)1 Central Buildings, The Broadway, W5 2NT953 reviews · 790 on Google (4.8)8 in the last 90 days
- Robertson Smith and Kempson London (137 High Street)137 High Street, W3 6LY841 reviews · 680 on Google (4.8)34 in the last 90 days
- Robertson Smith and Kempson London (116 Northfield Avenue)116 Northfield Avenue, Ealing, W13 9RT631 reviews · 470 on Google (4.8)28 in the last 90 days
- Robertson Smith and Kempson London (69 Greenford Avenue)69 Greenford Avenue, Hanwell, W7 1LL413 reviews · 249 on Google (4.8)8 in the last 90 days
Reviews on Google
Showing 2,184 reviews on Google only. Show every review
Google5/5
GoogleBig thanks to Ahmed who has been a great help with my flat search!
Agent replied · 9 November 2024
Dear Yasir, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah
5/5
GoogleI had a viewing with Ahmed. He is very gentleman and polite. He deserves 10 starts
Agent replied · 23 November 2024
Dear Bilal, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleI just want to say a big thanks to Ahmed’s service whilst going on viewings, trying to cater to my needs which I really appreciate. Highly recommend RSK!
Agent replied · 9 November 2024
Dear Adam, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah
5/5
GoogleMillad was very kind and professional during our viewing of the property, and he helped us a lot during the letting process. Other staff answering the phone at RSK were also very friendly. Thanks!
Agent replied · 9 November 2024
Dear Francesca, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleAhmed at RSK Ealing was fantastic! Friendly, knowledgeable, and super helpful, he made the whole experience easy and enjoyable. Highly recommend!
Agent replied · 9 November 2024
Dear Zawaad, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleI had a great experience working with them, excellent agents. I would like to mention Ahmed very profesional and supportive. Highly recommend them.
Agent replied · 9 November 2024
Dear Dana, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleAsad has been exellent in the whole process. Very much polite,friendly and same time very professionall.Always cooperative and understanding.Yes i would highly recommend RSK ,Asad and the rest of the team. I hope move in will be as pleasant.
Agent replied · 9 November 2024
Dear Mila, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleWell after a bad experience with lettings hub and the dexter group, I have to say this time round was a much better experience thanks to Millad who communicated with us every step of the way through the referencing process. We are delighted that we are now moving all thanks to Millad and his due diligence. This young lad will go far. Thanks again
5/5
GoogleOur expectations were met by Millad, who found us a home that we will love. He was present at every stage of the process, from beginning to end, and he communicated efficiently. The entire experience was positive.
Agent replied · 9 November 2024
Dear Naomi, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Sarah
5/5
GoogleGreat services by our assigned agent Millad Parwez. Everything progressed quickly and smoothly from the very first phone call to arrange a viewing up until the signing of the contract. Would highly reccommend RSK. Through them we found the perfect house for us.
Agent replied · 9 November 2024
Thank you for taking the time to leave a wonderful 5 star Google review. Milad will be thrilled to read your kind comments. Kind regards, Sarah
5/5
GoogleI would highly recommend RSK Ealing, especially Gina (and Ahmed). Want to express our gratitude for the exceptional support throughout the entire process of renting our apartment, communicating at each point and explaining & helping at each step, and making our relocation to our London apartment easier.
Agent replied · 9 November 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah
5/5
GoogleWe are very satisfied with the way Ahmed treated us during our viewing to one of the flat in Ealing. He was very passionate with his job and he entertained all our queries. This man knows what he's doing and he was very kind and pleasant personality. He will try his best to fulfill all we need. Even though we won't be able to get a property to rent with this agency at the moment he will still update us if he find a property to rent that will suit us. Thank you and all the best with RSK.
Agent replied · 9 November 2024
Dear Peter, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah
5/5
GoogleIt was great working with Amber, she is very professional and caring.
Agent replied · 22 November 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah
5/5
GoogleSelina was a great help throughout the process, always avaliable and very communicative! Thanks RSK :D
Agent replied · 9 November 2024
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleI came into the office and everyone was so friendly to me, I was met by karam who helped me out alot, I would really recommend this place.
Agent replied · 9 November 2024
Dear Rio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleI called in to enquire about a house and was met with kindness and genuine care, Karam was very kind on the phone and was able to help me out
Agent replied · 9 November 2024
Dear Catherine, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleI called in about a house and I was dealing with your worker Karam and he was the most helpful person, what an outstanding worker you have at your company.
Agent replied · 9 November 2024
Dear Tyler, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Sarah
5/5
GoogleExcellent service. The sales team was very helpful and worked really hard to find my first property. Thank you for your service.
Agent replied · 9 November 2024
Dear Roy, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Northfield office will be thrilled to read this. Kind regards, Sarah
5/5
GoogleThe Team at Robertson Smith & Kempson have been nothing short of fantastic with their help. Karam in particular went above and beyond to help me so massive thank you to him and the rest of the team!
Agent replied · 9 November 2024
Dear Tasnim, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleI called in the other day to enquire about a property, and as a first time buyer I was worried but Karam was very lovely and helped guide me through everything and made my experience very nice, Thank you!
Agent replied · 9 November 2024
Dear Brouin, Thank you for your kind comments regarding Karam and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah
5/5
GoogleThanks RSK for your help in my property search. I would recommend to those looking for an agent with great local experience/knowledge. Special mention to Amber for your help.
Agent replied · 9 November 2024
Dear Elisha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleKaram was absolutely amazing over the phone awnsering all my question and queries I had because for a first time buyer it was hard but Karam definitely went out of his way to make sure everything was explained to me . Thank you very much . I would definitely recommend the Team at RSK . Very Helpful and supportive
Agent replied · 9 November 2024
Dear Husney, We really appreciate you taking the time to leave such lovely comments about Karam. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah
5/5
GoogleI want to extend my sincerest gratitude to Karam and his exceptional assistance during my recent experience with RSK. Karam’s expertise and attentiveness made all the difference, and I truly appreciate how you took the time to understand my needs. Karam’s guidance greatly helped me with my choice, and I couldn't be happier with picking RSK. Thank you for going above and beyond Karam!
Agent replied · 9 November 2024
Dear Ragu, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robertson Smith and Kempson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Robertson Smith and Kempson
Which Robertson Smith and Kempson office has the most reviews?
London (1 Central Buildings) has the most, with 953 reviews rated 4.7 out of 5, followed by London (137 High Street) with 841.
Where are the Robertson Smith and Kempson offices?
The four Robertson Smith and Kempson offices, by town:
- London (1 Central Buildings): 1 Central Buildings, The Broadway, London, W5 2NT
- London (116 Northfield Avenue): 116 Northfield Avenue, Ealing, London, W13 9RT
- London (137 High Street): 137 High Street, London, W3 6LY
- London (69 Greenford Avenue): 69 Greenford Avenue, Hanwell, London, W7 1LL
Has Robertson Smith and Kempson won any awards?
Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and two more branches won awards.
