5/5
GoogleThank you for your help.
Trusted Agent profile
Robertson Smith and Kempson estate agents in London
★★★★★
2,353 reviews across 4 offices and 3 platforms
Robertson Smith and Kempson has four offices, all in London. Together they have 2,353 reviews on three platforms, rated 4.8 out of 5 overall.
2,189
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
163
Reviews on Trustpilot
Business-wide
Our offices
Robertson Smith and Kempson's four offices, most reviewed first. Each has its own page.
- Robertson Smith and Kempson London (1 Central Buildings)1 Central Buildings, The Broadway, W5 2NT953 reviews · 790 on Google (4.8)8 in the last 90 days
- Robertson Smith and Kempson London (137 High Street)137 High Street, W3 6LY841 reviews · 680 on Google (4.8)34 in the last 90 days
- Robertson Smith and Kempson London (116 Northfield Avenue)116 Northfield Avenue, Ealing, W13 9RT631 reviews · 470 on Google (4.8)28 in the last 90 days
- Robertson Smith and Kempson London (69 Greenford Avenue)69 Greenford Avenue, Hanwell, W7 1LL413 reviews · 249 on Google (4.8)8 in the last 90 days
Reviews on Google
Showing 2,184 reviews on Google only. Show every review
Google5/5
GoogleRating only, no written review.
5/5
GoogleThe team at RSK were very professional, especially Amber. Amber ensured that we were updated with the progress of the sale of our family home. Amber was reassuring and compassionate throughout the process. Thank you CM
5/5
GoogleI would highly recommend RSK for property sale/purchase. Amber was the sales consultant handling my purchase. She went over and above to push things through as quickly and smoothly as possible. Thank you
5/5
GoogleI've had the pleasure of viewing properties with Cohana, and she has truly set the bar. While many agents rush through viewings or come across as overly pushy, Cohana is the exact opposite, calm, knowledgeable, and genuinely pleasant to deal with. She presents each property with care and clarity, making the experience both informative and enjoyable. Her professionalism made a real difference, and I’d highly recommend her to anyone looking for a smooth and respectful buying journey.
5/5
GoogleEva, professional, educated, utterly magnificent 🙏 …
5/5
GoogleI am really grateful for Priyesh, Rahim and all the RSK staff's assistance. They were helpful, professional and always provided clear updates on the current status and the next steps. The process was simple from start to end, and they made sure to always offer me help and advice whenever I needed. I highly recommend RSK and I would definitely use their services again!
5/5
GoogleWe recently began searching for rental properties in Ealing and decided to drop into the RSK Ealing office on a sunny afternoon. From the moment we arrived, Ahmed and his colleague provided exceptional service, welcoming us warmly and assisting us straight away. Recognising that we were not local to the area and keen to view properties that same day, Ahmed swiftly arranged a selection of nearby options for us to explore. While these initial listings weren’t quite to our liking, Ahmed’s dedication didn’t stop there. He remained proactive, keeping in contact and promptly informing us when a suitable property became available. His professionalism, commitment, and perseverance truly set him apart from many other agents we’ve encountered. Rather than losing interest after a few viewings, he continued to follow up, ensuring we had the best chance of finding the right home. We would highly recommend RSK and Ahmed to anyone seeking a reliable and client-focused experience in their property search.
5/5
GoogleAbsolutely amazing service from the whole team but special mention needs to go to James. He made every effort to make sure the buying process was smooth, always kept me well informed and was always more than willing to help with any issue. Amazing Service, helpful and Extremely well communication are some of the words I could use to describe James and the whole team at RSK. Thank you for help
5/5
GoogleTamsa gave me amazing service and found my dream home
5/5
GoogleRating only, no written review.
5/5
GoogleI worked closely with Milad and Jourdan for a property that I wanted to get into. I had a very short time period to move out of my old place and they worked very fast and had everything sorted for me in about 3 days. Although, I eventually did not get into the property, I was really pleased with the high level of service they provided.
5/5
GoogleAhmed was incredibly helpful in assisting us with a very tight turnaround to find a property. He arranged viewings for multiple properties on the same day, got everything booked in promptly, and made the whole process seamless. He quickly found us the perfect place within our budget and was consistently responsive and supportive throughout. We’re very grateful for his help.
1/5
GoogleVery bad service -
5/5
GoogleMegan and her colleagues at RSK were an absolute delight and super speedy handling our switch of home and any bumps we had along our transition. Keep on doing the amazing service you guys are already doing, really appreciate all your help 🙌
5/5
GoogleThese guys were very helpful in finding me a new home. I would like to thank Gaetano for going above and beyond to assist with my needs.
5/5
GoogleParham from RSK Estate Agents has been fantastic. He has been actively helping us search for the right property, consistently updating us and sending new listings as they come onto the market. He stays in touch and provides great support throughout the process. He is also assisting us with the purchase of the property he found for us.
5/5
GoogleRSK was really helpful throughout the whole purchase process, right from the viewing all the way up until completion. I connected most with Paul and James - each was very helpful in ensuring the sale process went smoothly when sometimes the solicitors’ communications was slow. Grateful for local tips in the area as well from James!
Agent replied · 16 April 2026
Dear Harry, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah
5/5
GoogleJames Merceron has been helping me with the current purchase of my flat. He has been great at communicating any updates thoughout the process and helping answer any questions I have promptly.
Agent replied · 16 April 2026
Dear Sonia, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah
5/5
GoogleLouie Seamons has been very proactive in arranging viewings to suit my schedule, letting me know when something suitable comes up, efficiently answering any queries and accommodating 2nd viewings. I would recommend Louie Seamons and RSK Hanwell to prospective buyers and sellers.
Agent replied · 16 April 2026
Dear Julia, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah
5/5
GoogleLouie showed my family and I around several properties, not only was he professional throughout but he went above and beyond and worked late to accommodate us so that we could get a second viewing done the same evening. Louise is a true …
5/5
GoogleJames Merceron was very professional and responsive to all my queries. I also appreciated his honesty throughout my purchase. Another positive is that he cycles to all his viewings which is showing a great commitment to reducing air pollution/carbon emissions.
Agent replied · 16 April 2026
Dear Benjamin, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah
5/5
GoogleRSK are a great estate agency to work with. I have previously bought and sold through them and am currently in the process of buying again. James has been exceptional through the process of my purchase. His professionalism and knowledge …
Agent replied · 16 April 2026
Dear Sarah, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Sarah
5/5
GoogleMy whole experince with RSK has been a great one so far, in my property search. Parham at the RSK Hanwell has been a pleasure to work with. His knowledgeof the area and his insight of the property market has helped me to understand what I can get with my budget in this neighbourhood. Thanks a lot for your help so far.
Agent replied · 16 April 2026
Dear Payam, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robertson Smith and Kempson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Robertson Smith and Kempson
Which Robertson Smith and Kempson office has the most reviews?
London (1 Central Buildings) has the most, with 953 reviews rated 4.7 out of 5, followed by London (137 High Street) with 841.
Where are the Robertson Smith and Kempson offices?
The four Robertson Smith and Kempson offices, by town:
- London (1 Central Buildings): 1 Central Buildings, The Broadway, London, W5 2NT
- London (116 Northfield Avenue): 116 Northfield Avenue, Ealing, London, W13 9RT
- London (137 High Street): 137 High Street, London, W3 6LY
- London (69 Greenford Avenue): 69 Greenford Avenue, Hanwell, London, W7 1LL
Has Robertson Smith and Kempson won any awards?
Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and two more branches won awards.
