Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWow!!! What an amazing team you have Heb! Phil and Charlie and yourself were incredible from start to finish in helping me along to the way to purchase my cottage, ive highly recommended Robert Luff to all of my friends who will be starting their home moves next year, outstanding work! All of you! and thank you all.
Lynne · 14 December 2023 · Robert Luff and Co Hove
Agent replied · 29 August 2024
Thank you so much for your wonderful review Lynee! We’re thrilled to hear that Heb, Phil, and Charlie made such a positive impact on your cottage purchase. It’s fantastic to know that you’re recommending us to your friends as they start their home moves. We truly appreciate your kind words and are delighted to have been able to support you every step of the way. If you need any further assistance in the future, don’t hesitate to get in touch. Thanks again for your outstanding feedback!
The Robert Luff & Co Team.
★★★★★ 5/5
GooglePhil, Charlie, Heb and the team at Hove have been lovely to work with at helping me sell my property, in
a difficult market and with some unexpected legal issues popping up along the way. I appreciate how patient, accommodating and supportive they've been. I would recommend them highly!
Penny · 14 December 2023 · Robert Luff and Co Hove
Agent replied · 29 August 2024
Thank you so much for your fantastic review Penny! We’re delighted to hear that Phil, Charlie, Heb, and the rest of the Hove team were able to support you through the challenges of selling your property. Their patience, accommodating nature, and support are truly what we strive for. We greatly appreciate your recommendation and are glad we could assist you in such a difficult market. If you need anything else in the future, don’t hesitate to reach out!
The Robert Luff & Co Team.
★★★★★ 5/5
GoogleI have just sold a property through the Goring branch of Robert Luff and I am extremely impressed with the professionalism of the branch Manager, David, and the whole team. From the initial valuation to completion David was unfailingly proactive, reliable and approachable. His local knowledge and advice were also extremely helpful. I would not hesitate in recommending him and the team.
Terri · 14 December 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)
Agent replied · 25 August 2024
Thank you so much for your wonderful review Terri. We’re thrilled to hear that you were so impressed with the professionalism of David and the entire team at our Goring branch. It’s fantastic to know that their proactive approach, reliability, and local knowledge made such a positive impact from valuation to completion. Should you need any further assistance in the future, please don’t hesitate to get in touch. Thank you once again! The Robert Luff & Co Team.
★★★★★ 5/5
GoogleThe after sale service carried out by Jade Chapman was first class, she went way beyond the extra mile.
Dawn · 14 December 2023 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you for taking the time to leave us such a positive 5 Star review Dawn. We do hope you'll recommend our services to friends and family in the future. The Team @Robert Luff & Co Worthing
★★★★★ 5/5
GoogleAbsolute pleasure to deal with Natalie and James when purchasing a property. Natalie was always so bubbly, encouraging without being forceful or pushy and genuinely excited for our new adventure. Thank you for everything! Highly recommend!
Beth · 12 December 2023 · Robert Luff and Co Lancing
Agent replied · 11 June 2024
Thank you for your fantastic 5 star review Beth! It's wonderful to hear that Natalie and James made your property purchase journey such a positive experience and we're grateful for the opportunity to be part of your new adventure. Should you need anything else or have any questions in the future, don't hesitate to reach out. We're here to help. Thank you again for choosing Robert Luff & Co
★★★★★ 5/5
GoogleThe Team at Robert Luff were very supportive throughout the process of purchasing our first home. In particular James and Natalie, who were very professional and really helpful with our queries. We would definitely recommend the Team at Robert Luff!
Lizzie · 12 December 2023 · Robert Luff and Co Lancing
Agent replied · 9 June 2024
Thank you so much for your wonderful review Lizzie! We're thrilled to hear that James and Natalie provided you with such supportive and professional assistance during the purchase of your first home. Your recommendation means a lot to us, and we're grateful for the opportunity to be part of such an important milestone in your life. Should you need any further assistance or have any questions in the future, please don't hesitate to contact us. Thank you again for choosing Robert Luff & Co Lancing.
★★★★★ 5/5
GoogleFirst time buyer and it couldn't have gone any smoother - Thank you to David and the team at Robert Luff they were able to help us find a property and assist us with every step of the way. Would definitely recommend David to take care of every little detail of a home purchase
A · 14 November 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)
Agent replied · 11 June 2024
Thank you so much for your kind words and for choosing Robert Luff & Co for your first home purchase! We're thrilled to hear that your experience with David and our team went so smoothly. We take pride in providing excellent service and ensuring that every detail of your home purchase is taken care of. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Enjoy your new property, and Congratulations!
★★★★★ 5/5
GoogleI highly recommend David at Robert Luff estate agents. He was really helpful when we bought our first home, always available if we needed help with paperwork and answered any questions we had promptly. He made the whole process smooth, keeping us informed of any updates. Thank you David.
Charlotte · 14 November 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)
Agent replied · 11 June 2024
Thank you so much for taking the time to leave such a fantastic 5-star review for David at our Goring Branch. We're thrilled to hear that David was able to assist you in finding and purchasing your first home, and that he made the process as smooth as possible.
David takes great pride in providing excellent service to our clients, and your kind words are a testament to his dedication. We'll make sure to pass on your appreciation to him. If you ever have any more questions or need assistance in the future, don't hesitate to reach out. Congratulations on your new home, and thank you for choosing us to be a part of your journey.
★★★★★ 2/5
GoogleAwaiting responses to several queries. I also enquired about a property last time I was looking and received no update/viewing/reply then too! Shame, as this day and age you'd think any business would bend over backwards to welcome your custom
Mike · 14 November 2023 · Robert Luff and Co Worthing (30 Guildbourne Centre)
★★★★★ 5/5
GoogleFirstly, Robert Luff are a joy to work with. A massive shout-out goes out to Jack McCarthy. I cannot express the exceptional professionalism and the amount of effort and time Jack put into the sale of my property. We went through various obstacles and Jack was there every moment working tirelessly to bring the sale to completion. Jack is not only a great member of your team, he is a breath of fresh-air he is an absolute pleasure to work with.
Nicky · 14 November 2023 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you so much for your wonderful 5-star review! We're absolutely delighted to hear about your positive experience with Robert Luff & Co, especially with the outstanding service provided by Jack McCarthy.
We believe in going above and beyond for our clients, and your feedback reaffirms our commitment to providing top-notch service.
Thank you again for choosing Robert Luff &Co, and please don't hesitate to reach out if you ever need assistance in the future. We're here to help!
★★★★★ 5/5
GoogleHeb and his team went above and beyond for us. Kept us up to date and always clear on what needed to be done. Can’t recommend them enough.
Pink · 15 October 2023 · Robert Luff and Co Hove
Agent replied · 11 June 2024
Thank you very much for the wonderful 5 Star Review, we are so please to hear you found the service at our Hove Branch so good. We hope you recommend our services to friends and family in the future. Thank you again for choosing Robert Luff & Co.
★★★★★ 5/5
GoogleHeb and the team at Robert Luff were exceptional! They went above and beyond and have always been available to offer guidance and advise in what is a difficult market to navigate. Would highly recommend.
Ben · 15 October 2023 · Robert Luff and Co Hove
Agent replied · 11 June 2024
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had such a positive experience with Heb and the Robert Luff & Co team. Going above and beyond for our clients is what we strive for, and it's great to know that we were able to assist you in navigating the challenging real estate market.
Your recommendation means a lot to us, and we genuinely appreciate your kind words. If you ever need further guidance or have any questions in the future, please don't hesitate to reach out. We're here to help.
Thanks again for choosing Robert Luff & Co.
★★★★★ 5/5
GoogleAs purchasing a flat can be a stressful experience, I have found Phil @Robert Luff and Co to be responsive and helpful with enquiries - and also in a personable way!. Communication was clear and the buying process has been smooth so far. I would not hesitate to recommend Phil for your property needs.
Isa · 15 October 2023 · Robert Luff and Co Hove
Agent replied · 11 June 2024
Thank you so much for taking the time to leave us this wonderful 5-star review Isa! We're delighted to hear that your flat purchasing experience with Phil at Robert Luff & Co has been stress-free and enjoyable. Phil takes great pride in being responsive and helpful, and it's fantastic to know that he made the process smooth for you. We greatly appreciate your kind words and your recommendation.
If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to make your property journey as pleasant as possible. Wishing you all the best in your new home!
The Robert Luff & Co Hove Team
★★★★★ 5/5
GooglePhil and Heb were great and I was really pleased that we decided to go with Robert Luff & Co. The whole process was plain sailing from start to finish and the advice we received at every step of the way was excellent and on point. Hopefully not planning to sell again any time soon but when I do will certainly look to use Phil and the team again.
Rob · 15 October 2023 · Robert Luff and Co Hove
Agent replied · 11 June 2024
Thank you so much for taking the time to leave us this wonderful 5-star review! We're thrilled to hear that you had a fantastic experience with Phil and Heb, as well as our team at Robert Luff & Co. We're proud to have been part of your property journey and that we could provide you with excellent and on-point advice throughout the process.
We understand that selling a home can be a big decision, and we're delighted that you chose us to assist you. Your kind words mean a lot to us, and they serve as motivation for our team to continue delivering top-notch service to all our clients. If you ever have any questions or need assistance in the future, don't hesitate to reach out. Wishing you all the best in your current home, and we'll be here whenever you're ready for your next moving adventure!
The Robert Luff & Co Hove Team
★★★★★ 5/5
GoogleI cannot thank Heb & Charlie enough for making our sale & purchase flawless! Their communication is phenomenal even when they’re off! You guys have helped us in achieving our dream home even when the market was slow and there was no hope. When they say they take care of everything it’s no word of lie that they do! Would highly recommend to anyone who is buying or selling a property through Robert Luff. Give these guys a go and you won’t regret it! Thank you so much guys again for making our dream a reality! Best of luck to you all for the future.
Kristina & Kirolus x
Kristina · 15 October 2023 · Robert Luff and Co Hove
Agent replied · 11 June 2024
We are absolutely thrilled to receive your glowing 5-star review! It was our pleasure to assist you with your sale and purchase, and we're delighted to hear that you found our communication top-notch, even when we were off-duty!
Thank you for your kind words and for recommending us to others. We're here to help anyone looking to buy or sell a property, and we're grateful for your trust in us.
Wishing you all the happiness in your new dream home, if you ever need anything in the future, please don't hesitate to reach out.
The Robert Luff & Co Hove Team
★★★★★ 5/5
GoogleI would like post a review for Robert Luff to say I would recommend them to anybody
There customer service is second to none , there after care is excellent all the staff are always helpful especially Kelly Johnson thank you all
Bill & Margaret
WilliamA · 15 October 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)
Agent replied · 11 June 2024
Thank you so much for taking the time to share your wonderful 5-star review for our Robert Luff & Co Goring Team. We truly appreciate your kind words for the team.
We're delighted to hear that you've had such a positive experience with our customer service and aftercare. We take great pride in providing excellent service to our valued customers, and it's always a pleasure to know that our efforts are making a difference.
Kelly Johnson and the rest of our dedicated staff will be thrilled to hear your special mention. They are indeed a vital part of our team, and their commitment to assisting our customers is second to none.
Once again, thank you for choosing Robert Luff & Co, and for sharing your positive feedback. We're here for you whenever you need us, and we look forward to continuing to provide you with excellent service in the future.
★★★★★ 5/5
GoogleWe have just sold a house through the goring branch with excellent results Dave handled the sale and despite loads of problems he could not have done more to help, always there when needed, and one of the most pleasant people to deal with, thankyou Dave and all the rest of the staff at this branch, I cannot recommend them highly enough.
Anne · 15 October 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)
Agent replied · 11 June 2024
Thank you so much for your fantastic 5-star review Anne! We're thrilled to hear about your excellent experience selling your house through our Goring branch. It's always our goal to provide excellent service, and it's especially rewarding to know that Dave went above and beyond to help, even in the face of challenges. We'll be sure to pass on your kind words to him and the entire team.
Your recommendation means a lot to us, and we appreciate your trust in our services. If you ever need anything in the future, don't hesitate to reach out. Wishing you all the best in your future endeavors, and thank you again for choosing Robert Luff & Co.
★★★★★ 5/5
GoogleWhat can I say? Dave and his team really are the best thing since sliced bread! Having lived at my current address for 35 years, the prospect of moving was a pretty daunting one. But, right from Dave’s initial visit, he has put mine and my son’s minds at ease and has always made himself available to talk if we needed help, had any questions or just wanted to let off some steam. We have, unfortunately, not been blessed with the most straightforward of moves, and the whole moving process has changed drastically over the last 35 years, but Dave has been there with us every step of the way. I would not hesitate using Dave for any future moves and would always highly recommend him to family and friends. Thank you so much, Dave, for all of your help. It really is greatly appreciated.
Helen · 15 October 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)
Agent replied · 11 June 2024
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had such a positive experience with our team during your recent move. It's been a pleasure assisting you and your son in this significant transition after 35 years at your current address.
Dave and the entire team take great pride in making our clients' moves as smooth and stress-free as possible. Your kind words and appreciation mean the world to us. We understand that moving can be a daunting process, especially with all the changes over the years, but we're here to provide support and guidance every step of the way.
We truly value your trust in us and appreciate your recommendation to family and friends. Should you ever need our assistance in the future, please don't hesitate to reach out. We're here to help.
Thank you so much for your glowing 5-star review Helen! We're thrilled to hear that you had such a positive experience with our team during your recent move. It's been a pleasure assisting you and your son in this significant transition after 35 years at your current address.
Dave and the entire team take great pride in making our clients' moves as smooth and stress-free as possible. Your kind words and appreciation mean the world to us. We understand that moving can be a daunting process, especially with all the changes over the years, but we're here to provide support and guidance every step of the way.
We truly value your trust in us and appreciate your recommendation to family and friends. Should you ever need our assistance in the future, please don't hesitate to reach out. We're here to help.
Thank you once again for choosing us, Anne, and for taking the time to share your wonderful feedback. We wish you all the best in your new home!
★★★★★ 5/5
GoogleRecently purchased a property with Robert Luff. Amazing communication, kept informed with everything, such friendly and welcoming staff especially Natalie, James and Eros @ Lancing. Not once were they pushing for a sale, very informative and knew about the property. Great experience and highly highly recommend!! Thanks guys.
Beth · 15 October 2023 · Robert Luff and Co Worthing (2 Boxgrove Parade)
Agent replied · 11 June 2024
Thank you so much for taking the time to leave us a fantastic 5-star Google review Beth! We're thrilled to hear that you had an amazing experience while working with Robert Luff & Co and our Goring Branch team. It's wonderful to know that you found our communication excellent and appreciated our friendly and welcoming staff, including Natalie, James, and Eros at our Lancing branch.
We're dedicated to providing a pressure-free and informative experience to our clients, and we're delighted that you noticed our commitment to that approach. Your recommendation means the world to us, and we're grateful for the opportunity to assist you in finding your new property.
If you ever need any assistance or have questions in the future, please don't hesitate to reach out. Thanks again for your kind words, and we wish you all the best in your new property!
★★★★★ 5/5
GoogleI like to thank all staff at robert luff worthing for all the help given to buy our apparment especially Jade Chapman. And a big thank you to lancing office Natalie and James for all their hard work in helping us us with all the forms they will know want I mean. Again thanks to all pete and Jan Mepham.👍 …
Peter · 15 October 2023 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you so much for taking the time to leave us such a wonderful 5-star Google review! We are absolutely thrilled to hear about your positive experience with our team at Robert Luff & Co in Worthing.
Jade Clapham and the entire staff appreciate your kind words and are delighted to have been able to assist you in purchasing your apartment. We always strive to provide the best service possible, and it's heartwarming to know that our efforts made a difference for you.
A special shout-out to Natalie and James at our Lancing office for their hard work and dedication in helping you with the necessary forms. Teamwork is a crucial part of our success, and they will be thrilled to hear about your gratitude.
Thank you again for choosing Robert Luff & Co, Peter and Jan. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out to us. We're here to help. Wishing you many happy moments in your new home.
★★★★★ 4/5
GoogleJade was a pleasure to deal with when it came to getting our purchase completed, chasing up the difficult property seller and also the freeholder to get answers and required paperwork. Going back to our initial viewings, Jane was really friendly and personable, and the other members of the team we spoke with were professional and pleasant. Thanks for your work to get us moved, team.
Nick · 15 October 2023 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you so much for taking the time to leave us a glowing 5-star review! We're thrilled to hear about your positive experience with Jade and our team. It's wonderful to know that Jade was a pleasure to work with and went the extra mile to ensure a smooth process for your property purchase, even when dealing with challenging situations. We take pride in our team's dedication to making the journey as seamless as possible for our clients.
It's also heartwarming to hear that your initial interactions with Jade and the rest of the team were friendly and professional. We believe in providing a personal touch while maintaining the utmost professionalism throughout the process.
Your kind words truly motivate us to continue delivering the best service possible, and we're grateful to have had the opportunity to help you with your move. If you ever need any assistance in the future, please don't hesitate to reach out. Thanks again for choosing Robert Luff & Co, and we wish you all the best in your new home!
★★★★★ 5/5
GoogleWe asked Robert Luff to sell our house because when we bought it they were the agents. I was so impressed as a buyer that I knew I would want them to sell for me.
I haven't been disappointed. Everyone has been attentive, focused, and I never felt they were cutting any corners. They gave good advice, and I would definitely recommend.
A particular mention for Jade, whose persistence and gentle but firm politeness undoubtedly kept the chain moving towards completion.
Big thanks for all your work behind the scenes.
Zoe · 15 October 2023 · Robert Luff and Co Worthing (30 Guildbourne Centre)
Agent replied · 11 June 2024
Thank you so much for taking the time to share your wonderful feedback! We truly appreciate your kind words and the trust you placed in us to sell your house.
We're delighted to hear that your experience as a buyer with Robert Luff & Co left such a positive impression that you chose us to sell your home. It's fantastic to know that our team's attentiveness, focus, and commitment to not cutting any corners met your expectations. Providing good advice and a seamless experience for our clients is always our top priority.
We're thrilled that Jade's dedication and gentle yet firm approach played a pivotal role in keeping the chain moving smoothly toward completion. She, along with the entire team, work tirelessly behind the scenes to ensure a successful and stress-free selling process for our clients.
Once again, thank you for your recommendation and for choosing Robert Luff & Co. We're here to assist with any future real estate needs you may have, and we wish you all the best in your new home.
★★★★★ 5/5
GoogleWe have made our house sale and purchase through Robert Luff & Co and, while the process has been a very stressful one, we have been delighted with the help and attention that the two offices have given us. They have literally jumped through hoops to get us to the point of completion and have also managed to retain the property we originally wanted despite a long and arduous journey. Our original sale fell through but the teams have been paramount in getting us to the final stage over a 10 month period so that we can see our dream home come to fruition. Their teams are extremely friendly and highly professional with an excellent level of communication. We knew what was happening every step of the way. We were told by friends to go with an estate agent that 'felt right' and they haven't let us down. Special thanks to Phil at Blatchington Road.
Clare · 15 September 2023 · Robert Luff and Co Hove
Agent replied · 11 June 2024
Thank you so much for taking the time to share your wonderful 5-star review! We're thrilled to hear that Robert Luff & Co could be a part of your journey to selling and purchasing your dream home.
We understand that the process can be quite stressful at times, but we're delighted to have been able to provide you with the help and attention you needed to make it all possible. Our dedicated teams work tirelessly to overcome challenges and ensure your experience is as smooth as possible.
It's always heartening to know that our clients have found their "right" estate agent, and we're honored that you chose us. We'll be sure to pass along your special thanks to Phil at our Hove Branch as well.
We hope you’ll recommend us to family and friends in the future. If you ever need assistance or have any questions, please don't hesitate to reach out. We're here to help.
The Robert Luff & Co Hove Team
★★★★★ 5/5
GooglePhil and Heb were both brilliant. They were professional, courteous and great communicators, even after completion.
They did a great job for a competitive price.
Our house sale was fairly quick and easy for a fair price for us and our buyers.
If I were to sell property again, I would choose Phil and Heb to do it for us.
Laura Rochford
Laura · 15 September 2023 · Robert Luff and Co Hove
Agent replied · 11 June 2024
Thank you so much for taking the time to leave such a wonderful 5-star review Laura! We're delighted to hear that you had a great experience working with Phil and Heb during your house sale.
It's fantastic to know that they were professional, courteous, and excellent communicators throughout the process. We take great pride in providing excellent service to our clients, and your feedback reaffirms our commitment to excellence.
We're also pleased that your house sale was quick and easy for both you, and your buyers, we're thrilled to have played a part in your successful transaction.
We hope you'll recommend our services to family and friends in the future.
Thanks again for choosing us, and we wish you all the best in your new journey!
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