5/5
Very 9

Trusted Agent profile
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1,110 reviews across 4 offices and 4 platforms
Robert Luff and Co has four offices, in Worthing (two offices), Hove and Lancing. Together they have 1,110 reviews on four platforms, rated 4.8 out of 5 overall.
1,051
Reviews on Google
All 4 offices
25
Reviews on Facebook
Business-wide
9
Reviews on Yell
All 4 offices
25
Reviews on Trustpilot
Business-wide
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Robert Luff and Co's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robert Luff and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Very 9
5/5
the estate agents were friendly and helpful , also letting the finance guy to use their offices for meetings with me for purchase of the property even tried to help with things not in their control their support was appreciated by both my fiancΓ©e and my self
4/5
Dave and the team at Goring were excellent... they worked really hard to make our purchase happen... would highly recommend them.
5/5
I would highly recommend David King and his team. David is very enthusiastic and professional. He also kept us informed of any changes and progress.
5/5
I can not recommend robert luff Goring office enough! They have been so Helpful especially Jamie Bryant, who has gone above and beyond his work duty ,And put up with all our questions and worries that you naturally have . Have been able to contact everytime, it's been a pleasure for you to sell our property! Thankyou so much! They have made a stressful time in anyone's life much more easy and stress free. Would also like to give a thankyou to all the others in the office who have been just as great! Highly recommend these guys!! Many thanks The lawson's! π
5/5
We used Robert Luff when our other estate agent was unable to sell our property. They sold our flat with the first viewing. It was a stressful and emotional time but Jamie and the team where fantastic keeping us update and helping understand solicitor talk. Highly recommend. Thank you :)
5/5
We put our house on the market in Jul 2016 with Robert Luff. We accepted an offer in September 2016 but unfortunately this did not complete as the buyer decided not to move after all. David King at Robert Luff worked extremely hard to secure us a number of new viewings which resulted in a number of offers and finally we completed on our sale in May 2017 (None of the delays were attributable to the Estate agents) . I am normally sceptical about Estate Agents but I have to say my experience with Robert Luff was first class. I found them very approachable and quick to react. Special praise should be given to David King as his enthusiasm and commitment was excellent throughout and he really is a credit to Robert Luff and should be recognised as such. Well done!
5/5
From beginning to end the experience we had in the sale of our property was second to none. From our initial consultation it was evident that Dave King, our appointed agent, had thoroughly researched the market and provided clear evidence for our valuation. He went through the contract in a way that was jargon free and answered all of our questions without hesitation. Throughout the process Dave and his colleagues were approachable and professional. I cannot praise the team at Robert Luff, Goring highly enough and especially Dave as he battled for us over a stressful and awkward last week of negotiations not just for our purchase but with other professionals in the chain. For an all-round professional service I can do no more than fully endorse and recommend Robert Luff Goring branch.
5/5
I can't praise Jamie and his team enough for selling my property for me. They were professional and caring throughout and always there to help and advise when needed..Dave was my first contact with valuing my house and I was very impressed with his attitude and approach. I would highly recommend them to anyone who wants to sell their house with the least hassle and the best service .Jamie was outstanding ,I was informed on the progress of the sale regularly and his constant support was invaluable from the beginning until completion.
5/5
Rating only, no written review.
Thank you for the 5 Star review Carol
5/5
Always helpful with very professional, knowledgeable and friendly staff. I would highly recommend them (and have done and will continue to do). A local company with lots of experience and definitely know their stuff!
5/5
Best letting agents I've dealt with and found me a great flat within 24 hours of walking into their Worthing office.
5/5
Rented a property through Robert Luff and Co. in Worthing. I dealt with Natalie and Rob in the lettings team and everything was handled really well from start to finish. They took on board all of our criteria and found us a suitable property within a few days. 5 stars! Excellent work
5/5
Very good estate agency. Modern, professional and very effective! They appear to know exactly what needs to be done these days, market yur very well and work hard for you.
Thanks for taking the time to leave this kind review David. We wish you the best for the future! :)
1/5
Jasmine is wonderful. However the unprofessional unethical idiot who tried to tell me that I HAD to use their mortgage advisor in order to make my offer more appealing made me realise how unprofessional some of the staff are here. Shame really.
5/5
Rating only, no written review.
5/5
5 stars
5/5
Great staff in all the offices, would defiantly recommend them.
5/5
Great team, very helpful with everything, were still working at 9pm! Would definitely recommend! 5 stars all round!
5/5
Apart from the bald miserable tosser who manages the goring office, I think all the staff are wonderful and I would recommend to friends. You will be spoken to and treated well providing you don't go to goring where the bald miserable tosser is!
5/5
Rating only, no written review.
5/5
Excellent work
I appointed Robert Luff to handle the sale of my property (3 bed semi detached house) and I really couldn't ask for a better service than what I received. Everything was handled quickly, professionally, and they achieved a higher price for my property than I was quoted from 4 other agents in the area. The pictures were online within minutes of the agent leaving my house! we had viewings within 36 hours. I would have no hesitation in recommending them or using them again.
1/5
Inconsiderate and disrespectful
RobertLuff were the estate agent responsible for selling a flat that I was living in a few months ago, and I was very unimpressed. They were given strict instructions to give me 24 hours notice before viewings and not to hold any viewings on weekends. However they chose to ignore both of these and came around on a Saturday morning unannounced, waking me up in the process. I then phoned up the Worthing branch manager to complain and he was very unsympathetic, even supporting the actions of his colleagues of ignoring the given instructions on their database.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Worthing (30 Guildbourne Centre) has the most, with 443 reviews rated 4.6 out of 5, followed by Worthing (2 Boxgrove Parade) with 436.
The four Robert Luff and Co offices, by town:
Yes. In The Trusted Agent 2026 awards: Robert Luff and Co, Worthing won Trusted Agent; Robert Luff and Co, Hove won Trusted Agent; Robert Luff and Co, Worthing won Trusted Agent.
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