Robert Luff and Co estate agents in Worthing, Hove and Lancing

★★★★★ 5/5

Trustpilot

Just a note to say ''Thank you'' to…

Just a note to say ''Thank you'' to Jade Clapham at Robert Luff Worthing Branch who dealt with the sale of our property and was very understanding, helpful and tactful when it came to some tricky negotiating beyond 5pm! Simon & Andy

SIMON · 4 July 2025 · Robert Luff and Co Hove

★★★★★ 5/5

Google

Max is a no nonsense solid professional character. I am extremely pleased with his efforts along with all of his Robert Luff colleagues who have always been polite and professional in their dealings with me throughout the enormously stressful process that selling and moving involves. A1!

Pete · 23 May 2025 · Robert Luff and Co Worthing (30 Guildbourne Centre)

★★★★★ 5/5

Trustpilot

Good service from Robert Luff

We were working with Phil Bennett at Robert Luff to make an offer on a property in Hove. He did a great job of answering questions promptly, dealing with prolonged negotiations over the price and generally being very easy to deal with. Thanks!

Simon · 21 May 2025 · Robert Luff and Co Lancing

★★★★★ 5/5

Google

I would like to highlight Jades professionalism and personable way that has gave me such reassurance and clarity as a first time buyer! Jade took the time to explain everything to me and was very efficient to take the pressure off by assisting with the background emails! Absolutely exceptional service.

Antonia · 21 May 2025 · Robert Luff and Co Worthing (30 Guildbourne Centre)

★★★★★ 5/5

Google

This is second time we have use Robert Luff to sell our house, and the second time David has looked after us. Both house sales were complicated by external factors, but both times David was brilliant. Always kept us updated throughout and always willing to have a chat when we needed advice. I would recommend David and Robert Luff to anyone who is thinking of moving in Worthing. Top bloke and great company!

Jim · 18 May 2025 · Robert Luff and Co Worthing (2 Boxgrove Parade)

★★★★★ 3/5

Google

We used Rob from Robert luff to sell our home. From the very start it was problematic, we had an extremely demanding buyer who wanted to create issues at every given opportunity. Despite buying the property off market we were constantly …

Georgia · 16 May 2025 · Robert Luff and Co Lancing

★★★★★ 5/5

Google

I honestly can’t recommend Luke Mills at Robert Luff & Co in Worthing enough. I literally popped in on a Tuesday to chat with him about a house I really wanted, and by the Wednesday of the next week, we’d already accepted an offer on our flat and got our offer on the house accepted too. It all happened so quickly, and it’s completely thanks to Luke. From the start, he was calm, clear, reassuring, and just really lovely to deal with. Also very funny! He made everything feel straightforward and smooth, even when I was having multiple mental breakdowns a day. He clearly knows the market inside out, and you can tell he genuinely cares about doing the best job possible for his clients. I felt really supported throughout, and so grateful to have someone that switched-on and proactive handling things. It made such a difference. Thank you again, Luke If we could give him a hundred stars, we would. A true gem, an absolute credit to Robert Luff, and someone we’re so grateful to have had in our corner during this process. GIVE HIM A RAISE!!!

Manon · 14 May 2025 · Robert Luff and Co Worthing (30 Guildbourne Centre)

★★★★★ 5/5

Google

Jamie and his team sold our house in approx 1 week. The viewings were handled seamlessly and Vanessa (sales progressor) kept us advised of the sales process and even e mailed us in an evening to bring us up to speed. This is our last move but we would not hesitate to recommend Robert Luff Goring to any one looking to sell or buy.

Rosemary · 12 May 2025 · Robert Luff and Co Worthing (2 Boxgrove Parade)

★★★★★ 5/5

Google

Charlie was very friendly and welcoming, he had clearly put in lots of effort preparing and printing guides for us and had all the information we needed. Charlie did an excellent job at explaining the potential of the flats we looked at which we found far more helpful than simply showing us into the rooms.

Berta · 6 May 2025 · Robert Luff and Co Hove

★★★★★ 5/5

Google

Purchased through Robert Luff & Co and found them to be very helpful and nothing was too much trouble. They always respond quickly to emails. Even after the purchase was completed they were happy to get answers to questions that popped up. As a purchaser I can imagine selling through them would be fantastic. Highly recommend

Stuart · 1 May 2025 · Robert Luff and Co Hove

★★★★★ 5/5

Google

A fantastic, professional, efficient and friendly service from day one. Jamie and his team have gone out of their way to be helpful to us as sellers throughout the process. We have really appreciated all their help and getting us to point of exchange in super quick time was an added bonus. Absolutely recommend.

Rebecca · 29 April 2025 · Robert Luff and Co Worthing (2 Boxgrove Parade)

★★★★★ 5/5

Google

Great service from James in the selling of our property, very helpful and friendly. Would highly recommend.

TheDunlop · 27 April 2025 · Robert Luff and Co Lancing

★★★★★ 5/5

Google

My partner and I just bought our first home. Everything was really smooth sailing with the help from Natalie Standing at Robert Luff & co. She was very reassuring and helpful for first time buyers with regular check ins and replied to all our emails very quickly. Highly recommend!

Emma · 26 April 2025 · Robert Luff and Co Lancing

★★★★★ 5/5

Google

Harvey, the sales advisor that showed us around a property in Worthing was so enthusiastic, helpful and patient that it seemed to be churlish not to make an offer! A talented and excellent representative for his company!

Brian · 25 April 2025 · Robert Luff and Co Worthing (30 Guildbourne Centre)

★★★★★ 5/5

Google

We have just sold with RL. David King has been fantastic, friendly and efficient. I was able to contact the office whenever I needed to, and always got answers I was looking for. Everyone jn the office was extremely friendly. I would highly recommend

Sarah · 19 April 2025 · Robert Luff and Co Worthing (2 Boxgrove Parade)

★★★★★ 5/5

Google

I called Robert luff looking for my first house, I spoke to Callum over the phone who was very helpful, polite and made my life a lot easier

Mason · 19 April 2025 · Robert Luff and Co Lancing

★★★★★ 1/5

Google

I had an extremely disappointing and distressing experience with Robert Luff Estate Agents, particularly with key members of their letting team. As a landlord, I entrusted the agency with a full management contract, expecting ethical and professional service. What I encountered instead was a pattern of unprofessional conduct, manipulation, and what appears to be unethical coordination that severely compromised my rights and well-being. One of the letting managers aggressively pressured me into hiring a builder of his choosing, even though the flat had already been newly refurbished at my own expense. I was made to spend an additional £875 under the guise of unnecessary refurbishment. Throughout the process, I was constantly forced to accept misleading and false claims that my flat was “uninhabitable”, a completely inaccurate and defamatory assertion. These claims were clearly designed to benefit the tenant, at my expense. Dominic Ruzyllo and Dili Jones, both staff members at Robert Luff, ignored all documentation that I had properly provided to Toby (the original letting agent), and continued to pressure and mislead me into cancelling a legally binding tenancy contract. They not only failed to uphold their professional responsibilities but went as far as to support false allegations, refused to return possession of my property on time, and gave misleading information about the status of the tenancy and check-out. Their communication style was disrespectful, aggressive, and stressful. The emotional distress caused by their actions has seriously affected my health. I felt bullied, harassed, and misrepresented throughout this ordeal. I now question whether their conduct was merely negligent or part of a larger, systemic issue in the agency, one that puts landlords at serious risk. This experience has left me questioning the integrity of the Robert Luff brand. It felt like a setup and an orchestrated attempt to discredit me as a landlord and defame my property. I urge the CEO of Robert Luff to personally look into this matter and evaluate how his employees are damaging the hard-earned name and reputation of the company he built. Their actions go directly against the trust that clients place in the Robert Luff brand. This is a warning to other landlords: Please think twice before trusting Robert Luff Estate Agents with your property. My experience has been both financially and emotionally damaging, and no client deserves to be treated in this manner., Dr. Renu Raj Humanitarian, Landlord, Legal Professional & Accredited Mediator

Dr · 7 April 2025 · Robert Luff and Co Worthing (30 Guildbourne Centre)

★★★★★ 5/5

Google

Excellent service - proactively kept us updated!

Chloe · 7 April 2025 · Robert Luff and Co Lancing

★★★★★ 5/5

Google

Very friendly and helpful with us as buyers of a property they had listed. Managed to help us complete in time for stamp duty changes and were easy to get a hold of throughout!

Rachel · 31 March 2025 · Robert Luff and Co Hove

★★★★★ 5/5

Google

These guys were brilliant from start to finish. Highly recommended.

Stuart · 27 March 2025 · Robert Luff and Co Hove

★★★★★ 5/5

Google

Can't more highly recommend for sale or purchase. Huge amount of hard work from Jamie, Dave and colleagues throughout an unfortunate extremely lengthy completion period with generous time and energy immediately thrown at unexpected 'hiccoughs' (e.g. unplanned remarketing) encountered on the way to keep things on track and moving forward! Everyone at the branch always friendly, supportive and empathic with a welcome personal touch in communications whether by phone, email or person.

Philippa · 20 March 2025 · Robert Luff and Co Worthing (2 Boxgrove Parade)

★★★★★ 5/5

Google

We chose Robert Luff to sell our property due to their unrivalled local knowledge. Our property chain broke down twice and Jamie (and Dave as backup) were extremely patient dealing with our ongoing frustrations and requests for updates even listening to our rants whilst remaining professional at all times. If you have a priory to sell in the Goring vicinity chose Robert Luff!

Rose · 20 March 2025 · Robert Luff and Co Worthing (2 Boxgrove Parade)

★★★★★ 5/5

Google

We brought a property in South Ferring and David and the team were great from day one. I particularly enjoyed working with Dave due to his calm and approachable personality and his incredible knowledge of the local market and selling processes. It was a pleasure doing business with Luff and Co, Goring.

Craig · 18 February 2025 · Robert Luff and Co Worthing (2 Boxgrove Parade)

★★★★★ 5/5

Google

Without a doubt David and his team made a difficult move run as smoothly as possible. The effort the team put in was amazing, with regular updates, we knew where we were and what happens next I can’t recommend them enough Thank you - Paul, Kathy and Penny

Paul · 13 February 2025 · Robert Luff and Co Worthing (2 Boxgrove Parade)