5/5
GoogleArmaan was really professional and extremely helpful.
Agent replied · 23 October 2024
Thank you we are happy to hear of your positive experience.
Trusted Agent profile
Robert Cooper & Co estate agents in Hillingdon
★★★★★
376 reviews across 2 offices and 2 platforms
Robert Cooper & Co has two offices, all in Hillingdon. Together they have 376 reviews on two platforms, rated 4.6 out of 5 overall.
363
Reviews on Google
All 2 offices
13
Reviews on Trustpilot
Business-wide
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Our offices
Robert Cooper & Co's two offices, most reviewed first. Each has its own page.
- Robert Cooper & Co Hillingdon (202 Field End Road)202 Field End Road, Pinner, HA5 1RD, HA5 1RD253 reviews · 240 on Google (4.7)21 in the last 90 days
- Robert Cooper & Co Hillingdon (534 Victoria Road)534 Victoria Road, South Ruislip, HA4 0HD, HA4 0HD136 reviews · 123 on Google (4.5)3 in the last 90 days
Latest reviews from every Robert Cooper & Co office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleExcellent service and kept informed of new properties all times.
Agent replied · 23 October 2024
Thank you for your positive review
5/5
GoogleA special thanks to Armaan Salpekar who help us to find the right place !He was very profesionl and kind ! Would highly recomendet the agancy!
Agent replied · 23 October 2024
Thank you for your recommendation and feedback.
5/5
GoogleRecently bought a property from them. George from the agency was very professional. He took time to understand what we were looking for, answer all our queries and made the process much easier. Would highly recommend the agency.
Agent replied · 23 October 2024
Thank you so much for taking the time to write a recommendation.
1/5
GoogleI DO NOT and WILL NEVER USE THIS AGENT AGAIN . When I first viewed the property everything went well however the second time I viewed the property they wanted a £5,000 deposit to go into the current owners bank if I didn't want them to sell to anybody else . I was advised by my team of solicitors not to do so as this seemed strange . I was told on the second viewing that most fixtures and fitting would be taken such as the built in speakers , kitchen lighting , built in appliances such as the washer and dryer , shelfing , Chandelier at the top of the stair case and the drawers that were built into the wardrobe and much more . After discussing this with George he advised me to give a larger offer to the owners which I did . I offered an extra £5,000 to keep the fixtures and fittings that ultimately should come with a home in any case when selling . Furthermore there was a bed that I was willing to buy off the owners but the agent said it wouldn't be possible as he would be buying it with his commission after the sale ( which is fine but...) Anyhow long story short the agent had accepted my offer of £450,000 ➕ £5,000 extra for fixtures and fittings A few weeks after I spent £9,875 both on the solicitors and mortgage broker expenses i received a call which was today in fact. The agent told me they will not sell to me as they have another buyer offering more money . However after talking with the agent further I was told that the owners didn't want to sell to me . I still don't understand why but question if could be based on my (ETHNICITY) Is this a RACIAL hate crime ? Im hugely disappointing and will be seeking legal advice against this company and its employee . the property was in WD19 watford I've just found out that this agent secretly sold the property to somebody else for less money . Im pretty sure at this point that this is a RACIAL ISSUE . I have just reviewed you recent comment . Im very disappointed that you have gotten my name wrong on purpose to protect yourself and your company . This is very unprofessional. Also you state you have never met me ...I've met with George twice .. and the fact you say im lying ....I have everything in writing from you to prove me right so please stop covering your lies up with more lies .NegativeResponsiveness, Quality, Professionalism
Agent replied · 23 October 2024
Daniel Harrington, Re: Mr Naring, We have tried to contact you for the last 10 days without success, we are extremely sorry you feel this way but we have to state in the firmest fashion that a number of these claims are completely false! We do ask people to pay holding deposits but this process isn’t compulsory. In terms of the fact the sale wasn’t made to you, we have never met you so this had nothing to do with your ethnicity. Robert Cooper is an ethnically diverse company and is disgusted by this allegation. The house was not sold at a reduced rate to somebody else, this is untrue & easily proven. Please respond to our attempts to contact you so we can provide clarity on this situation. Robert Cooper
5/5
GoogleOn this occasion I primarily dealt with Rohaan Salpekar who was simply fantastic. He’s organised, considerate, enthusiastic and proactive in his job. When he calls to discuss any issues, he had all the patience and understanding to listen and to respond. He’s a delightful person to work with and he even went the extra mile to deliver.... Thank you so much and Good luck to the entire team Robert Cooper Mala Moorthy
Agent replied · 23 October 2024
Thank you so much for taking time to write about your experience with us.
5/5
GoogleWe have rented a property with Robert Cooper for 3 years and have recently moved to a different premises through them. Armaan from the lettings department was extremely helpful in arranging for a smooth checkout from previous premises. He also helped us find the new one. Throughout the process he was extremely professional and responded to our requests and queries in a timely fashion.PositiveProfessionalism
Agent replied · 23 October 2024
Thank you for your review. Vert pleased to have been of assistance.
5/5
GoogleWe recently sold our place through Robert Cooper in Ruislip. Brooke, George and Clark were fantastic. They took all the stress out of moving. We got a great price, didn’t wait long to sell and had brilliant communication throughout. I would highly recommend using them.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 23 October 2024
Thank you Antonia, we are glad to have been of assistance, & very happy to have another happy client.
5/5
GoogleI would like to say a big thank you to George for making the purchase of my new house run so smoothly. He liaised with my sellers on a regular basis and took all the stress and strain out of my move. I would always recommend their service as their efficiency is second to none. Thank you so much.PositiveProfessionalism
5/5
GoogleWe have dealt with many letting agents over the past few months and Robert Cooper were the only ones to actually try and help us when we ran into issues. Armaan has been fab, really easy to contact and always makes himself available if you have questions. So glad we came across this agent and here’s to a happy time in the new flat!PositiveResponsiveness, Quality
Agent replied · 23 October 2024
Thank you so much, we are so happy to have assisted you & that you have found our company helpful.
5/5
GoogleWe recently sold our property via Robert Cooper and did not experience a single issue throughout. We originally decided on this agent due to the professional attitude we received when we purchased the house quite a few years ago. I am pleased to say that despite different personnel now being in place the same work ethic has remained, from the original valuation by Clarke through the viewing process and the final sale. I cannot praise George in particular highly enough, he kept us updated throughout and was always responsive. I personally believe that in this day and age the marketing is mainly done via online services so it is the contact post marketing that makes the difference and we have absolutely no regrets in our choice of Robert Cooper.PositiveResponsiveness, Professionalism
Agent replied · 23 October 2024
Thank you for your feedback, we are very happy to have been of assistance.
5/5
GoogleAmazing customer service. Ellie from property management is amazing and so helpful with any issues i have had.
2/5
GoogleRating only, no written review.
4/5
GoogleVery helpful people
3/5
GoogleDidnt find what i wanted but was on Rightmove
5/5
GoogleMassige thank you to Armaan for helping us finding a property.PositiveResponsiveness, Professionalism
5/5
GoogleThank you Lewis Bell from Robert Cooper Victoria Road for your help and support to my family. Always available to help.
5/5
GoogleJust wanred to say massive thank you to tadhg in helping me find a beutifull rental appartment within my price range higly professional and well mannered.
5/5
GoogleA big thank you to Lewis Bell for helping us find a place to rent. He was very courteous and helpful. Thank you.
5/5
GoogleI've had a great experience with this agent. Lewis took care of all aspects for us to find and rent a new home.
1/5
GoogleCalled Robert Cooper on 4 occasions to enquire about a property to let, each time they promised a call back but never did. After a week of chasing, I finally got a call back saying a deposit had been taken on the property. The property still remains on all property websites with no indication that it's no longer available almost a week after they told me the deposit was taken. Staff were very unhelpful.NegativeResponsiveness, Quality, Professionalism
5/5
GoogleSteven Hockley excellent lettings manager. Clear communication, delivered on his promises and followed up after the move. Actually cared that we were happy with the property. No reservations to reccommend.
5/5
GoogleI just wanted to say a huge thank you to Tadhg. I have lived in a lot of rental properties around the area over the years, and the service from the agents has been "fine". Tadhg was a cut above. There was no hard sell, and his sole focus was on making sure that I was happy. He was patient, very well informed about the area, extremely personable, and most importantly was upfront with me throughout. He always got back to me quickly upon any queries I had, and even checked in with me after I had moved in to see how I was getting on. In short, an amazing service from start to finish. Thank you very, very much - it would be 6 stars if I had my choice!!
5/5
GoogleA great company, all staff have always been very professional. Clarke & George have been so helpful with us In buying & selling our properties. Thank you all for your hard work.
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Questions about Robert Cooper & Co
Which Robert Cooper & Co office has the most reviews?
Hillingdon (202 Field End Road) has the most, with 253 reviews rated 4.7 out of 5, followed by Hillingdon (534 Victoria Road) with 136.
Where are the Robert Cooper & Co offices?
The two Robert Cooper & Co offices, by town:
- Hillingdon (202 Field End Road): 202 Field End Road, Pinner, HA5 1RD, Hillingdon, HA5 1RD
- Hillingdon (534 Victoria Road): 534 Victoria Road, South Ruislip, HA4 0HD, Hillingdon, HA4 0HD
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