Richard Kendall estate agents in Ossett, Horbury and Normanton

We are delighted to hear that Miranda was able to support you so well as a first-time buyer. Buying your first home can bring lots of questions, so it is wonderful to know she kept you informed and helped make the process feel smooth and straightforward. We will be sure to pass your kind words on to Miranda. Wishing you lots of happiness in your new home.

Thank you so much for your lovely review. We are delighted to hear that the whole process felt easy and that you felt well informed throughout. Those weekly updates can become part of the routine, so we are sure Miranda will miss the chats too. Your recommendation really means a lot to us and we will be sure to pass your kind words on to Miranda. Wishing you all the very best in your new home.

Thank you so much for your lovely review. We are really pleased to hear you felt well informed throughout and enjoyed the weekly updates. We are sure Miranda will miss those chats too. It is great to know you found the team helpful and that our recommendations were useful along the way. Your recommendation means a great deal to us and we will be sure to pass your kind words on to Miranda. Wishing you all the very best in your new home.

Thank you so much for your kind review. We are delighted to hear that Miranda was able to support you so well throughout your first home purchase. Buying your first home can feel overwhelming, so it is wonderful to know she kept you informed and helped make the whole process feel smooth. We will be sure to pass your lovely comments on to Miranda and the team in Normanton. Wishing you every happiness in your new home.

Thank you so much for your wonderful review and for your continued trust in Richard Kendall over the years. We are delighted to hear that you have consistently received five star service, and that Liz has looked after you so well each time. Her dedication and willingness to go the extra mile for our clients is something we are very proud of. Your recommendation means a great deal to us and we will be sure to pass your kind words on to Liz. Thank you again for choosing Richard Kendall.

Thank you so much for your kind review. We are delighted to hear that Emily was friendly, helpful and efficient throughout your purchase. Making sure queries are followed up quickly and keeping everything moving is so important during the process. We will be sure to pass your lovely comments on to Emily. Wishing you lots of happiness in your new home.

Thank you so much for your kind review. We are delighted to hear that Karen was helpful, efficient and kept communication flowing smoothly throughout the process. Facilitating information between all parties and arranging viewings promptly is so important when progressing a purchase. We will be sure to pass your lovely comments on to Karen. Wishing you all the very best in your new home.

We are really pleased to hear that Alice was able to help you secure a rental quickly and explain everything clearly during what can often be a busy time between moves. It is great to know you found the process smooth and professional, and your recommendation means a great deal to us. We will be sure to pass your kind words on to Alice and the team in Horbury. Wishing you all the very best while you search for your next home.

Thank you so much for such a wonderful and thoughtful review. We are absolutely delighted to hear about your experience with Karen. Her dedication, professionalism and genuine care for our clients are qualities we are very proud of, and it is lovely to know she made the whole process feel smooth and enjoyable for you. Your recommendation means a great deal to us and we will be sure to pass your kind words on to Karen. Thank you again for choosing Richard Kendall.

Thank you so much for your kind review. We are delighted to hear that Elizabeth supported you so well throughout the process and kept you regularly updated. Being available to answer questions and offer reassurance is so important during a move. Your recommendation means a great deal to us and we will be sure to pass your lovely comments on to Elizabeth. Thank you again for choosing Richard Kendall.

Thank you so much for your honest and positive review. We are delighted to hear that Karen kept you fully updated and helped move things along quickly throughout your purchase. Regular communication and proactive support really do make all the difference. Wishing you every happiness in your new home.

Thank you so much for your lovely review, The Parkers. We are delighted to hear that Lucy supported you so well from start to finish, especially when the purchase became more complex than first expected. Her persistence and clear communication with the legal teams clearly made a real difference. Helping you secure your forever home is exactly what we strive for, and it is wonderful to know Lucy played such an important part in that journey. We will be sure to pass your kind words on to her. Wishing you many happy years in your new home.

Thank you so much for your kind review. We are really pleased to hear that you received excellent service from start to finish and that Karen supported you so well throughout the sale of your dad’s house. We understand how important it is to feel guided and reassured during the process. Your recommendation means a great deal to us and we will be sure to pass your lovely comments on to Karen. Wishing you all the very best moving forward.

Thank you so much for your lovely review. We are delighted to hear that Shireen and Catherine supported you so well throughout your sale, especially after the first one fell through. Staying in touch and keeping you fully updated is so important, and it is great to know they were always there when you needed them. We will be sure to pass your kind words on to them both. Wishing you all the very best in your new home.

Thank you so much for your wonderful review. We are delighted to hear that Karen and Emily provided such first class service and were there with advice and guidance throughout your sale and purchase. Regular updates and clear communication are so important, so it is great to know this helped keep everything on track for you. We will be sure to pass your kind words on to them both. Wishing you every happiness in your new home.

Thank you so much for your kind review. We are really pleased to hear that Karen was able to support you and keep everything moving despite the issues along the way. Clear communication and reassurance can make all the difference, so it is lovely to know she was such a help throughout your purchase. Your recommendation means a great deal to us and we will be sure to pass your kind words on to Karen. Wishing you all the very best in your new home.

Thank you so much for your lovely review. We are really pleased to hear that Mandy supported you throughout your purchase and was there to help right up to the end. Having a friendly and reliable point of contact can make such a difference when buying a home. It is wonderful to know you would use us again, and we will be sure to pass your kind words on to Mandy. Wishing you all the very best in your new home.

Thank you for the 5*

Thank you so much for your lovely review. We are delighted to hear that your first experience with Richard Kendall was such a positive one and that the process felt smooth from start to finish. Alice will be so pleased to know she helped guide you through everything with kindness and professionalism. We are thrilled to hear that you love your new rental home and wish you lots of happiness there.

Thank you so much for your lovely review. We are really pleased to hear that Alice has been so helpful and friendly throughout your rental application. Making sure every question is answered and nothing feels too much is exactly the support we aim to provide. We will be sure to pass your kind words on to Alice and wish you all the best in your new home.

Thank you so much for your kind review. We are delighted to hear that Alice and the team have provided you with excellent service and real peace of mind when managing your properties. Knowing that nothing feels too much trouble is exactly the level of care we aim to give. Thank you for trusting us and we truly appreciate your feedback.

I am very sorry to hear that you were unhappy with your experience during and after your tenancy, and I appreciate you bringing these concerns to our attention. We take all feedback seriously, particularly where a customer feels let down by our service. I am disappointed to read your comments regarding communication, maintenance reporting, and how matters were handled following the end of your tenancy. This is not the standard of service we aim to provide. With regard to the tenancy deposit, we always follow the procedures set out by the Tenancy Deposit Scheme. Where a dispute arises, it is entirely appropriate for the matter to be reviewed independently, and we respect the adjudication process and its outcome. We have taken note of your comments about documentation and communication and will review these internally to identify any areas for improvement. I am pleased to hear that you found the property inspector helpful, and I will ensure that this feedback is passed on. Equally, I am sorry that you did not feel supported by the wider lettings team, and I will be addressing your comments with staff to ensure lessons are learned. We are committed to improving our service and using experiences such as yours to help us do so. Thank you, Amy.

Thank you for the 5*

Thank you for taking the time to leave a review for Sarah and the team at our Normanton office. We are so pleased that you was happy with the service you received.