Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotA great service. Highly recommended
We went with Richard Kendall as we had used them in the past. We did have a couple more quotes but they were more expensive. Our property consultant Emily Dunbar was brilliant. She was always available when we had questions. We were phoned and updated every week even if there was nothing to report, so we were never left wondering what was happening. She really did make it a very painless process. We would definitely recommend.
Jenny · 18 May 2026 · Richard Kendall Ossett
Agent replied · 27 May 2026
Thank you so much for your wonderful review and for choosing Richard Kendall again. We are delighted to hear that Emily supported you so well throughout your sale and kept you fully informed with regular updates. Even when there is little to report, that consistency really does make a difference. It is great to know she helped make the process feel smooth and painless for you.
Your recommendation means a great deal to us and we will be sure to pass your kind words on to Emily. Thank you again for your continued trust in Richard Kendall.
★★★★★ 5/5
TrustpilotElizabeth Cooke is a star
Elizabeth Cooke has been extremely helpful during the sale process.
Pred · 18 May 2026 · Richard Kendall Ossett
Agent replied · 27 May 2026
Thank you so much for your wonderful review.
We are delighted to hear that Elizabeth supported you so well throughout your sale and made such a difference to the outcome. Her professionalism, kindness and guidance are exactly what we aim to provide.
It is lovely to know she went above and beyond for you, and we will be sure to pass your kind words on to Liz.
Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotEmily Dunbar, THANK YOU!
Richard Kendall were the estate agent of the property we were purchasing. We were dealing with Emily Dunbar and I cannot thank her enough for her patience and amazing service throughout such a stressful process. We will definitely be coming to Richard Kendall in the future.
Danielle · 18 May 2026 · Richard Kendall Ossett
Agent replied · 27 May 2026
Thank you so much for your wonderful review.
We are delighted to hear that Emily supported you so well throughout your purchase and helped guide you through what can often be a stressful process. Her patience and dedication really do make a difference.
It is great to know you would choose Richard Kendall in the future, and we will be sure to pass your kind words on to Emily.
Wishing you lots of happiness in your new home.
★★★★★ 5/5
GoogleWe had a smooth and stress free service from Richard Kendall estate agents . The staff were extremely friendly and always helpful with everything . Mandy was very helpful throughout and made the process less stress free .Thankyou Mandy and thanks to the whole team . We absolutely love our new home !
Shazia · 15 May 2026 · Richard Kendall Ossett
Agent replied · 15 October 2026
Thank you so much for your lovely review. We are delighted to hear that you had such a smooth and stress-free experience with the team. It is wonderful to know that Mandy supported you so well throughout and helped make the whole process easier for you. We will be sure to pass your kind words on to Mandy and the wider team. Wishing you lots of happiness in your new home and thank you again for choosing Richard Kendall.
★★★★★ 5/5
Googlethe ladies in the office were brilliant couldn't ask for more
did everything asked of them
S · 15 May 2026 · Richard Kendall Ossett
Agent replied · 15 October 2026
Thank you so much for your kind review. We are delighted to hear that the team looked after you so well and delivered everything you needed.
Your feedback means a great deal to us and we truly appreciate your support.
★★★★★ 5/5
GoogleRating only, no written review.
Sang · 15 May 2026 · Richard Kendall Ossett
Agent replied · 15 October 2026
Thank you for the 5* rating
★★★★★ 5/5
GoogleRating only, no written review.
Julie · 15 May 2026 · Richard Kendall Ossett
Agent replied · 15 October 2026
Thank you for the 5*
★★★★★ 5/5
GoogleAmazing service and happy with the details provided.
Mudassir · 15 May 2026 · Richard Kendall Ossett
Agent replied · 15 October 2026
Thank you for the review.
★★★★★ 5/5
GoogleAll the way through the process of placing my house on the market, to the sale, the team have been excellent. They ensured I was kept up to date on progress throughout. I would like to specifically call out Mandy who was always on hand and a hugely calming influence. I would HIGHLY recommend to all that require estate agency support.
Charlotte · 15 May 2026 · Richard Kendall Ossett
Agent replied · 15 October 2026
Thank you so much for your wonderful review. We are delighted to hear that the team supported you so well from marketing through to completion and kept you fully updated along the way. It is especially lovely to hear your kind words about Mandy. Being a calm and supportive presence during the process can make such a difference.
Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotFantastic customer service
Fantastic customer service from Elizabeth Cooke and great support throughout.
AndyDay · 12 May 2026 · Richard Kendall Ossett
Agent replied · 27 May 2026
Thank you so much for your kind review. We are delighted to hear that Elizabeth provided fantastic customer service and supported you throughout. We will be sure to pass your lovely comments on to her. Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotI have been dealing with Alice from the…
I have been dealing with Alice from the Horbury branch, she had been great from start to finish :) would highly recommend Richard Kendall😀
Darcy · 12 May 2026 · Richard Kendall Ossett
Agent replied · 27 May 2026
Thank you so much for your lovely review.
We are delighted to hear that Alice looked after you so well from start to finish and made the whole experience a positive one.
Your recommendation means a great deal to us and we will be sure to pass your kind words on to Alice and the Horbury team.
Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotElizabeth Cooke
My agent was Elizabeth Cooke
Kyle · 8 May 2026 · Richard Kendall Ossett
Agent replied · 27 May 2026
Thank you so much for your lovely review.
We are delighted to hear that Elizabeth kept you fully updated throughout the process and explained everything clearly along the way.
It is wonderful to know you felt so well supported, and we will be sure to pass your kind words on to Elizabeth.
Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotRichard Kendal
We took the decision to move estate agents and use Richard Kendal after our house listing had no viewings. We didn't regret the decision, Richard Kendal were professional from start to finish and our account manager Liz was fantastic!
Tom · 5 May 2026 · Richard Kendall Ossett
Agent replied · 27 May 2026
Thank you so much for your wonderful review. We are delighted to hear that making the decision to move to Richard Kendall was the right one for you and that you were pleased with the service from start to finish. It is fantastic to hear that Liz supported you so well throughout the process. Being available with advice, keeping you updated and helping progress matters with all parties involved is exactly the level of service we aim to provide.
We are so pleased that Liz helped make the process feel smoother and less stressful for you. We will be sure to pass your lovely comments on to her.
Thank you again for choosing Richard Kendall and for placing your trust in us.
★★★★★ 5/5
TrustpilotVery Smooth House Sale
Joanne and Donna were fantastic, they ensured my house sale earlier this year went incredibly smoothly. I would happily recommend them.
Paul · 4 May 2026 · Richard Kendall Ossett
Agent replied · 27 May 2026
Thank you so much for your lovely review. We are delighted to hear that Joanne and Donna helped make your house sale go so smoothly and provided such fantastic support throughout. Your recommendation means a great deal to us and we will be sure to pass your kind words on to them both. Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotExcellent Service:We have been trying to sell out for two…
We have been trying to sell out for two years with a different estate agent. We made the decision to change to Richard Kendall’s a few months ago. Right from the start we had nothing but first class service. Especially from Elizabeth Cooke who was our designated contact. She is the most friendly, conscientious, professional person. Nothing was too much trouble for her.
Customer · 30 April 2026 · Richard Kendall Ossett
Agent replied · 27 May 2026
Thank you so much for your wonderful and heartfelt review.
We are absolutely delighted to hear that changing to Richard Kendall made such a positive difference to your moving experience after such a long journey trying to sell your home.
Elizabeth will be so pleased to hear your kind words. Building trust, keeping you regularly updated and making you feel fully supported throughout is exactly the service we aim to provide. It is especially lovely to hear that you felt you were speaking with a friend along the way.
We are also grateful for your kind comments about the wider Wakefield team and their professionalism and support throughout the process.
Congratulations on completing on both your sale and purchase yesterday. We wish you lots of happiness in your new home and truly appreciate your recommendation.
★★★★★ 5/5
TrustpilotBought our house 20yrs ago through…
Bought our house 20yrs ago through Richard Kendal. The whole experience was very positive. Right from putting in an offer, organising our mortgage and keeping us up to speed.
Carl · 29 April 2026 · Richard Kendall Ossett
Agent replied · 27 May 2026
Thank you so much for your wonderful review and for placing your trust in Richard Kendall both when buying your home 20 years ago and now again for your sale.
We are delighted to hear that Karen and the team supported you so well throughout, especially during what sounds like a challenging market and after the initial sale fell through. Keeping the momentum going and continuing to secure viewings is so important.
Your continued support and loyalty truly mean a great deal to us, and we will be sure to pass your kind words on to Karen and the wider team.
Thank you again for choosing Richard Kendall and we wish you all the very best for the future.
★★★★★ 5/5
TrustpilotA professional yet caring experience…
A professional yet caring experience from start to finish. Information and updates regarding the sale of the property were regularly shared. A stressful time made much less difficult due to expertise and effort made by the staff.
Loraine · 28 April 2026 · Richard Kendall Ossett
Agent replied · 27 May 2026
Thank you so much for your wonderful review.
We are delighted to hear that you received such a professional and caring service throughout your sale. Keeping you regularly updated and helping make a stressful time feel more manageable is exactly what we aim to do.
Your recommendation means a great deal to us and we truly appreciate your kind words about the team’s expertise and support.
Thank you again for choosing Richard Kendall.
★★★★★ 5/5
Trustpilotfrancesca was very helpful and kind as…
francesca was very helpful and kind as well
Customer · 27 April 2026 · Richard Kendall Ossett
Agent replied · 27 May 2026
Thank you for taking the time to leave a rental review for Francesca in the rental department.
★★★★★ 5/5
TrustpilotCustomer Service and Renter Rights advice
I have attended as a private landlord, webinars and had conversations (with Matt) from the organisation on the upcoming renter rights act and the implications of it. I can only say their approach to offering support to people impacted by this legislation has been nothing short of faultless. I work as a Trainer delivering skills and content from customer services to sales and technical knowledge up and down the country to various organisations where the subject of customer service often comes up. My personal experiences across various organisations in various sectors is that customer service throughout the UK generally speaking is poor to say the least. However for an organisation to spend time sharing knowledge with people who may not be directly customer of theirs is wonderful to see and helps to restore your faith that there are decent companies out there, and I would have to say Richard Kendall's is one of those. I will certainly be using these guys as an example of what a shining light of excellent dedication to customers is. Thank you for the support and advice you have provided and if I lived closer to the areas you operate in, I would have no hesitation of using these guys. Their professionalism, approach and dedication to support their customers is what a lot of organisations could learn from, well done to all and please keep up the great work.
Mr · 24 April 2026 · Richard Kendall Ossett
Agent replied · 27 May 2026
Thank you so much for your incredibly thoughtful and detailed review. We are truly grateful for your kind words, especially given your professional background in training and customer service. It means a great deal to know that our approach has made such a positive impression. We are passionate about supporting landlords through the changes brought in by the Renters’ Rights Act, and it is fantastic to hear that the webinars and conversations have been helpful, even beyond our immediate client base.
Your recognition of the time and effort our team puts into sharing knowledge and offering support is genuinely appreciated, and we will be sure to pass your comments on to Matt and the wider team.
Thank you again for your support and encouragement.
★★★★★ 5/5
TrustpilotThe service from Richard Kendall was brilliant
The service we received from Richard Kendall estate agents was brilliant. Elizabeth Cooke was amazing. We put the bungalow on the market and Elizabeth phoned and sent emails regularly which kept us up to date. Selling the bungalow was made easy . I would highly recommend Richard Kendall estate agents when buying or selling your property
Kath · 24 April 2026 · Richard Kendall Ossett
Agent replied · 27 May 2026
Thank you so much for your lovely review. We are delighted to hear that Elizabeth supported you so well and kept you fully updated throughout the sale of your bungalow. Regular communication really does make the process feel much easier, so it is great to know this made a difference. Your recommendation means a great deal to us and we will be sure to pass your kind words on to Elizabeth. Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotSold a BTL property using off market…
Sold a BTL property using off market process. Joe was very helpful and professional during the sale and kept us full up to date.
Richard · 24 April 2026 · Richard Kendall Normanton
Agent replied · 15 June 2024
Thank you so much for your kind review. We are delighted to hear that Joe supported you so well throughout your off-market sale and kept you fully informed at every stage. It is great to know you found the process smooth and professional. We will be sure to pass your kind words on to Joe. Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotThe process has been smooth sailing due…
The process has been smooth sailing due to the help and cooperation provided by Alice, she has been very helpful and polite through the full process of the journey. We really appreciate all the help
Aiesha · 21 April 2026 · Richard Kendall Ossett
Agent replied · 27 May 2026
Thank you so much for your kind review. We are delighted to hear that Alice helped make the process feel smooth and supported you so well throughout. Being helpful and approachable is exactly what we aim to provide. We will be sure to pass your lovely comments on to Alice. Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotAlannah was super friendly
Alannah was super friendly and extremely helpful assisting us with our move into our new property, she was calm, methodical and really went that extra mile to sort out any niggles or bits and pieces. I couldn’t recommend highly enough, she is an absolute superstar!!!
Jason · 21 April 2026 · Richard Kendall Ossett
Agent replied · 27 May 2026
Thank you so much for your fantastic review.
We are delighted to hear that Alannah supported you so well during your move and helped make everything run smoothly. Her calm and thorough approach, along with going the extra mile, is exactly what we aim to provide.
We will be sure to pass your kind words on to Alannah.
Your recommendation means a great deal to us, thank you again for choosing Richard Kendall and wishing you all the very best in your new home.
★★★★★ 5/5
Trustpilothouse purchase
Just purchased our new house with Richard Kendall and honestly Karen Marijewko has been fantastic from the start. Clear communication, brilliant help would 100% recommend
Laura · 20 April 2026 · Richard Kendall Ossett
Agent replied · 27 May 2026
Thank you so much for your lovely review. We are delighted to hear that Karen supported you so well from the start and provided clear communication throughout your purchase. Your recommendation means a great deal to us and we will be sure to pass your kind words on to Karen.
Wishing you lots of happiness in your new home.
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