Every review we hold for the Horbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHighly recommended service
Karen was constantly updating me on progress with the sale. Richard Kendal's stuck to their word when they stated they would give 100% when it came to the sale of our property. Having dealt with numerous property agents in the past I can confidently state that Kendal's have been the best to deal with. Kendal's have a committed employee who is professional, co-operative & puts clients first. She was a pleasure to deal with and I would highly recommend their services.
Customer · 5 August 2026
Agent replied · 23 November 2025
Thank you so much for your wonderful review.
We are delighted to hear that Karen kept you fully updated throughout your sale and that the service you received lived up to what was promised from the very beginning. Your comments about Karen’s professionalism, commitment and client-first approach mean a great deal to us. We will be sure to pass your kind words on to Karen. Thank you again for choosing Richard Kendall and for your recommendation.
★★★★★ 5/5
TrustpilotKaren really looked after us when buying our first home
Karen Marijewko is so lovely and made us feel so looked after whilst buying our first home. She kept me constantly updated and made sure I understood the process. She really took the stress out of it for us and I am really grateful for her. My family has also been selling property through Richard Kendal for years and my mum was so pleased when Karen was assigned to the house I was buying as she knew she would look after us! Thank you so much Karen, I will always recommend you to anyone who is looking to sell / buy a house in the Wakefield area :)
Abigail · 4 August 2026
Agent replied · 22 September 2026
Thank you so much for your wonderful review. We are delighted to hear that Karen made you feel so well looked after throughout the purchase of your first home and kept you fully informed along the way. We will be sure to pass your heartfelt thanks on to Karen.
Thank you again for choosing Richard Kendall and for your recommendation. We wish you lots of happiness in your first home.
★★★★★ 5/5
TrustpilotA great service. Highly recommended
We went with Richard Kendall as we had used them in the past. We did have a couple more quotes but they were more expensive. Our property consultant Emily Dunbar was brilliant. She was always available when we had questions. We were phoned and updated every week even if there was nothing to report, so we were never left wondering what was happening. She really did make it a very painless process. We would definitely recommend.
Jenny · 18 May 2026
Agent replied · 27 May 2026
Thank you so much for your wonderful review and for choosing Richard Kendall again. We are delighted to hear that Emily supported you so well throughout your sale and kept you fully informed with regular updates. Even when there is little to report, that consistency really does make a difference. It is great to know she helped make the process feel smooth and painless for you.
Your recommendation means a great deal to us and we will be sure to pass your kind words on to Emily. Thank you again for your continued trust in Richard Kendall.
★★★★★ 5/5
TrustpilotKaren Marijewko
Karen Marijewko has been amazing from start to finish. This sale has been an emotional one for me and my children and having Karen as our Move Manager has made the whole thing so much easier and never ran out of patience with me missing almost every single phone call 😂 sorry for that! Thank you for everything Karen!
Katie · 9 September 2026
Agent replied · 22 September 2026
Thank you so much for such a heartfelt review. We know this sale has been an emotional one, so it's wonderful to hear Karen's patience and support made it that bit easier for you and your children from start to finish (missed calls and all!). We will be sure to pass your thanks on to her. Thank you for trusting us with something so personal.
★★★★★ 5/5
TrustpilotI wanted to keep it simple by just…
I wanted to keep it simple by just using one word. Awesome, fabulous. One word could never explain how good they are, especially Liz. They performed way past my expectations. Communication, friendliness, professionalism. And most importantly they got results. Two houses sold and I now have another two to sell. Who will I be using, Kendals of course
Graham · 13 September 2026
Agent replied · 22 September 2026
Thank you so much for such a brilliant review. It's fantastic to hear Liz's communication and professionalism delivered real results, two sales down and clearly enough trust built for two more to come. We will be sure to pass your thanks on to her, and we will look forward to helping with the next two.
★★★★★ 5/5
TrustpilotHouse sale and purchase
The service from day one and the initial valuation through to the sale was well managed by the Richard Kendall team with a special shout out to Leah! We could not recommend Richard Kendall enough and if you are looking for a full rounded service then look no further! Always keeping us up to date, chasing and pushing the sale to completion, thanks again to Leah for getting it over the line and all her hard work!
Lee · 15 April 2026
Agent replied · 27 May 2026
Thank you so much for your wonderful review, Lee and Nichola.
We are delighted to hear that you received such a well managed service from the initial valuation right through to completion. Keeping you updated and pushing things forward is so important, so it is great to know this made a difference.
Leah will be so pleased to read your kind words, and we will be sure to pass them on to her.
Your recommendation really means a lot to us and we truly appreciate your support.
Wishing you both all the very best in your next chapter.
★★★★★ 5/5
FacebookWe had such a fantastic experience with this estate agent from start to finish. Amanda was absolutely amazing, she answered all of our (what we thought were!) silly questions with patience and kindness, and made us feel completely supported every step of the way.
Her professionalism and dedication really stood out, and she kept everything running smoothly right through to completion.
Even more impressive, our house sold within 24 hours!
We couldn’t be happier with the service and would highly recommend Amanda and the team to anyone looking to sell.
Donna · 21 March 2026
Agent replied · 22 March 2026
Thank you so much for your kind words, it truly means a lot to us all at Richard Kendall.
We are absolutely delighted to hear that you had such a fantastic experience from start to finish. Amanda will be especially pleased to know that her support, patience, and dedication made the process feel smooth and reassuring for you (there is no such thing as a silly question) and we are always here to help every step of the way.
Selling your home within 24 hours is an incredible result, and we are so pleased we could achieve that for you.
Thank you again for your recommendation and we wish you all the very best for the future.
★★★★★ 5/5
GoogleGiven the many trepidations and dangers of finding a place to live, especially in circumstances that are less than ideal, it is reassuring to know that there are kind and efficient professionals available at Richard Kendall to help guide me through the labyrinthine lettosphere.
I dealt with Alice Duckett, who was genuinely lovely, hardworking, diligent, and thoughtful. I was able to get things sorted in record time, and they helped me resolve a couple of minor paperwork anomalies without it causing undue disruption. The offices were very welcoming, though on that particular day, a gin and tonic at the door would have been most welcome. But apparently, it's against company policy (especially at 9:00 am).
I struggle with my neurodiversity, especially in times of difficult transition. This tends to make me more scatterbrained than usual, and so a calm and guiding voice was most especially welcome. Alice was able to keep me on track and help me get everything done in time with kindly and very welcome reminders.
Thank you so much for your support Alice, and of course your team. I am now starting to settle into my new home, and I will hopefully speak to you at some point in the future.
My warmest wishes for the rest of 2026.
IBD · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your thoughtful and detailed review. We are really pleased to hear that Alice was able to support and guide you through the process and help everything come together so smoothly. Moving home can feel overwhelming at times, so it is wonderful to know her calm and helpful approach made things easier for you. We are also glad the team could help resolve the paperwork quickly and make you feel welcome when you visited the office. Your kind words will mean a great deal to Alice and we will be sure to pass them on. It is lovely to hear you are now settling into your new home, and we wish you comfort and happiness there. All the very best from everyone at Richard Kendall.
★★★★★ 5/5
Trustpilothad the absolute pleasure of working…
had the absolute pleasure of working with Karen Marijewko, and I can honestly say it was the best real estate experience I've ever had. Karen is incredibly dedicated, attentive, and goes above and beyond to ensure everything runs smoothly. Her expertise, professionalism, and genuine care made the entire process not only seamless but also enjoyable. She was always available to answer questions, provide guidance, and offer support whenever needed. I truly felt supported and understood throughout the entire journey. I would wholeheartedly recommend Karen to anyone looking for a knowledgeable, trustworthy, and exceptionally helpful real estate agent. Working with her was an absolute joy!
Miroslav · 4 March 2026
Agent replied · 21 March 2026
Thank you so much for such a wonderful and thoughtful review. We are absolutely delighted to hear about your experience with Karen. Her dedication, professionalism and genuine care for our clients are qualities we are very proud of, and it is lovely to know she made the whole process feel smooth and enjoyable for you. Your recommendation means a great deal to us and we will be sure to pass your kind words on to Karen. Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotVery professional
Recently had dealings with Jessica Judd at Richard Kendall in Horbury regarding a rental proprty I now intend to sell. Jessica was so efficient and helped me with a number of questions. Her knowledge was really good, she confirmed information by email and always got back to me when she said she would. Very efficient service.
Sue · 15 August 2026
Agent replied · 22 September 2026
Thank you so much for your lovely review.
We are delighted to hear that Jessica provided such an efficient and helpful service and was able to answer your questions clearly and promptly.
It is especially great to know that her knowledge, communication and reliability gave you confidence throughout the process.
We will be sure to pass your kind words on to Jessica.
Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotI've recently bought my first property…
I've recently bought my first property and the staff at RK were really good. I mainly dealt with Emily Dunbar and I must say she was very helpful and professional. I had a few questions along the way so I emailed Emily and she was very responsive and answered all my questions in a clear manner, All in all it was a positive experience.
Ryan · 19 May 2026
Agent replied · 27 May 2026
Thank you so much for your lovely review.
We are delighted to hear that Emily supported you so well throughout your first property purchase. Buying your first home can bring lots of questions, so it is great to know she was responsive and able to provide clear and helpful answers along the way.
It is wonderful to hear you had such a positive experience, and we will be sure to pass your kind words on to Emily.
Wishing you lots of happiness in your new home.
★★★★★ 5/5
TrustpilotJUST WHAT WAS NEEDED FROM DAY ONE TO CLOSURE
I take this opportunity to show my gratitude to Karen Marijewko who from the A/M Estate Agent helped myself and my Wife during this sale. At all times Karen was friendly, courteous and extremely efficient. In my opinion she is exactly the type of person you need in this position, always on top of the situation and more than willing to go that extra mile. We are very,very grateful to her and compliment her on having a marvellous manner,thank you.
Brian · 21 December 2025
Agent replied · 24 December 2025
Thank you for taking the time to share such heartfelt feedback. We are truly delighted to hear how well Karen supported you and your wife throughout your sale. Her friendly, courteous and efficient approach is exactly what we strive for and it’s wonderful to know her willingness to go the extra mile made such a positive difference. Karen will be deeply appreciative of your kind words and praise for her manner and dedication. Thank you again for choosing Richard Kendall and for placing your trust in us. We wish you both all the very best for the future.
★★★★★ 5/5
TrustpilotElizabeth Cooke at Richard Kendalls was…
Elizabeth Cooke at Richard Kendalls was absolutely outstanding throughout the entire sales process. From the very first chat, she showed great professionalism, clear communication, and a genuine commitment to achieving the best outcome. She kept me fully informed at every stage, handled any challenges calmly and efficiently, and made what is usually a stressful experience feel smooth and well-managed. Her knowledge of the market and attention to detail was impressive. Elizabeth’s friendly, proactive approach made me feel completely confident and supported from start to finish. I wouldn’t hesitate to use her again and would highly recommend her to anyone selling their home.
Aziz · 11 November 2025
Agent replied · 23 November 2025
Thank you so much for your fantastic review! We are thrilled to hear that Elizabeth made your sale such a positive and well managed experience. Your confidence and recommendation mean a great deal to both Elizabeth and the whole team. Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotKaren is an absolute legend
Karen is an absolute legend. I can’t sing her praises enough. We had a very long sale process and she kept me calm on many occasions, and helped so much with information flows between all parties involved. I would highly recommend- thank you Karen! 😀
Rowena · 3 August 2026
Agent replied · 22 September 2026
Thank you so much for your fantastic review.
Keeping communication flowing, offering reassurance and helping you stay calm along the way made a real difference, and we will be sure to pass your kind words on to her.
Your recommendation means a great deal to us.
Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotGreat Service - again!
We've bought and sold a number of properties over a long period of time and each time we've used Richard Kendall. The service we receive, especially from Liz Cooke, who has handled most of our dealings has always been 'five star'. Liz is 'on it' and always goes the extra mile to help us, I cannot recommend Liz enough. Great service, as always.
Kevin · 6 March 2026
Agent replied · 21 March 2026
Thank you so much for your wonderful review and for your continued trust in Richard Kendall over the years.
We are delighted to hear that you have consistently received five star service, and that Liz has looked after you so well each time. Her dedication and willingness to go the extra mile for our clients is something we are very proud of.
Your recommendation means a great deal to us and we will be sure to pass your kind words on to Liz.
Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotHighly recommend the team and Lucy at…
Highly recommend the team and Lucy at Richard Kendall. Lucy made our stressful experience (solicitor reasons) less stressful by reassuring us. Luke who was our mortgage advisor and recommended by RK was super helpful and hands on with all our questions!
Shannon · 11 August 2026
Agent replied · 22 September 2026
Thank you so much for your lovely review.
We are delighted to hear that Lucy was able to reassure and support you through what was clearly a stressful experience, and help make the process feel that little bit easier.
It is also great to hear such positive feedback about Luke and the mortgage advice and support he provided throughout.
We will be sure to pass your kind words on to them both.
Thank you again for choosing Richard Kendall and for your recommendation.
★★★★★ 5/5
TrustpilotSmooth Process
RK Ossett delivered a smooth, professional and well‑organised purchase process. Consistent communication, timely and genuinely reassuring at every stage. The team showed strong attention to detail. A special mention to Lucy, whose support made the experience exceptional. I highly recommend them.
Funso · 11 August 2026
Agent replied · 22 September 2026
Thank you so much for your wonderful review.
We are delighted to hear that the Ossett team made your purchase feel smooth, organised and reassuring from start to finish.
It is especially lovely to hear your kind words about Lucy and the support she provided throughout. We will be sure to pass your comments on to her and the wider team.
Thank you again for choosing Richard Kendall. We really appreciate your feedback and wish you all the best in your new home.
★★★★★ 5/5
TrustpilotThe service from Richard Kendall was brilliant
The service we received from Richard Kendall estate agents was brilliant. Elizabeth Cooke was amazing. We put the bungalow on the market and Elizabeth phoned and sent emails regularly which kept us up to date. Selling the bungalow was made easy . I would highly recommend Richard Kendall estate agents when buying or selling your property
Kath · 24 April 2026
Agent replied · 27 May 2026
Thank you so much for your lovely review. We are delighted to hear that Elizabeth supported you so well and kept you fully updated throughout the sale of your bungalow. Regular communication really does make the process feel much easier, so it is great to know this made a difference. Your recommendation means a great deal to us and we will be sure to pass your kind words on to Elizabeth. Thank you again for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotRichard Kendall have been excellent…
Richard Kendall have been excellent throughout the whole house move process. In particular, Karen Marijewko has been great: she's been easily contactable when we've had queries, she's kept us regularly up-to-date, and nothing has been too much trouble. Would highly recommend.
Jamie · 3 August 2026
Agent replied · 22 September 2026
Thank you so much for your wonderful review.
It is especially lovely to know that Karen was always easy to contact, kept you regularly updated and made sure nothing ever felt like too much trouble.
We will be sure to pass your kind words on to Karen.
Thank you again for choosing Richard Kendall and for your recommendation.
★★★★★ 5/5
TrustpilotVery happy with the service
Very happy with the service, Elizabeth was a great help and made the whole selling process easier, I always had an update on what's is going on and wasn't left in the dark.
MK · 5 September 2026
Agent replied · 22 September 2026
Thank you for such a lovely review. We are really pleased Elizabeth made the selling process easier and kept you updated throughout, so you were never left in the dark. We will be sure to pass your thanks on to her. Thank you for choosing Richard Kendall.
★★★★★ 5/5
TrustpilotGreat experience.
I have used Richard Kendall to help sell my property and the service I received from them, and in particular Elizabeth Cooke from the Wakefield branch was exceptional. Liz has excellent communication skills, regularly keeping me up to date every stage of the sale. I would highly recommend.
Lewis · 18 May 2026
Agent replied · 27 May 2026
Thank you so much for your wonderful review.
We are delighted to hear that you received such exceptional service throughout your sale and that Elizabeth kept you fully informed every step of the way.
Clear and consistent communication is so important, so it is great to know this made a difference to your experience.
Your recommendation means a great deal to us and we will be sure to pass your kind words on to Liz. Thank you again for choosing Richard Kendall.
★★★★★ 5/5
Trustpilot​I cannot thank Karen Enough
​I cannot thank Karen at the Wakefield branch enough for her incredible work on my recent move. From the moment my offer was accepted to the day I finally had the keys in my hand, the entire process took just over five weeks, a timeline I honestly didn't think was possible!
Marcel · 8 April 2026
Agent replied · 27 May 2026
Thank you so much for your fantastic and detailed review.
We are delighted to hear that Karen supported you so well throughout your move and helped achieve such an impressive timescale. From offer to completion in just over five weeks is a great result, and it is wonderful to know her proactive approach made this possible.
Keeping you fully updated, chasing progress and handling everything with a calm and professional attitude is exactly the service we aim to provide, so it is lovely to hear this made the experience feel seamless for you.
Karen will be so pleased to read your kind words, and we will be sure to pass them on to her.
Thank you again for choosing Richard Kendall and we wish you all the very best in your new home.
★★★★★ 5/5
TrustpilotKaren Marijewko
Karen was a great help throughout my purchase. She kept me updated every week and helped give the solicitors a push along. I wouldn't hesitate in working with her again in the future.
Jake · 4 August 2026
Agent replied · 22 September 2026
Thank you so much for your lovely review. We are delighted to hear that Karen supported you so well throughout your purchase and kept you updated every week. We will be sure to pass your kind words on to Karen.
Thank you again for choosing Richard Kendall. We would be delighted to help you again in the future.
★★★★★ 5/5
TrustpilotThank you to Jessica Judd for all your help
Thank you Jessica for being so helpful whilst renting our property. You have kept us informed every step of the way and we have really appreciated your guidance and expertise. Thank you again!
Consumer · 4 August 2026
Agent replied · 16 June 2024
Thank you so much for your lovely review.
We are delighted to hear that Jessica supported you so well throughout the rental process and kept you fully informed every step of the way. We will be sure to pass your kind words on to Jessica. Thank you again for choosing Richard Kendall.
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