Trusted Agent profile
★★★★★
1,447 reviews across 3 offices and 3 platforms
Richard Kendall has three offices, in Ossett, Horbury and Normanton. Together they have 1,447 reviews on three platforms, rated 4.7 out of 5 overall.
506
Reviews on Google
All 3 offices
60
Reviews on Facebook
All 3 offices
881
Reviews on Trustpilot
Business-wide
Tell us what you need and up to 3 trusted local agents will be in touch.
Richard Kendall's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Richard Kendall, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Richard Kendall is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotExcellent
A big shout out to Richard Kendall and especially Liz Cooke for all her help. We recently purchased a new build house that RK were selling and Liz was amazing from start to finish, nudging our chain when she needed to and her communication was immaculate. Would recommend.
Thank you for the 5* review for Liz
5/5
TrustpilotCouldn't recommend enough!
Our whole experience with Richard Kendall was 5*. From deciding to sell our home and making an offer on a new house, the team at Richard Kendall were there to support every step of the way. Joanne, Amanda and Liz gave constant updates to keep us in the loop on how the sale/purchase was going and helped to answer any questions that we had. Everyone was so friendly and approachable and made the stressful process of moving home so much easier. Thank you to everyone at Richard Kendall for all of your help. If you're thinking of selling your home, we'd definitely recommend that you give Richard Kendall a call!
Thanks so much for taking the time to leave a review
5/5
TrustpilotFantastic service from start to finish…
Fantastic service from start to finish from Amanda and Joanne. This was for a house purchase and it was a complicated case, however, we were provided with regular updates and this helped to calm our nerves. Any questions were dealt with quickly with Amanda and Joanne liaising with the vendor which meant that we did not have to rely on the lawyers who can be slow at times. It was very good to have dedicated staff who were dealing with our case and despite the inevitable bumps in the road, Richard Kendall's team proved to be fantastic. Following completion, I reported an issue with using the HIVE heating system and Joanne (who lived nearby) actually came around and demonstrated this for me. As such, our expectations were exceeded. Thank you both and as a result of this, I am now selling a property via Richard Kendall.
Thank you for the review
5/5
TrustpilotJust sold my mother in laws house with…
Just sold my mother in laws house with Richard Kendall, very professionally handled from start to finish with Karen Preece there to guide us and keep us informed throughout the whole process, thanks.Would definitely use again.
Thank you for the review for Karen
5/5
TrustpilotBought and sold a few houses with…
Bought and sold a few houses with Richard Kendall now. I know there are cheaper out there but for me it’s worth the money. They are on the ball, chased everyone that needed chasing, pictures and video were great quality. No complaints at all. Happy to recommend.
Thank you for taking the time to leave a review
4/5
TrustpilotSold my house through Richard Kendall
Sold my house through Richard Kendall. The process was fairly straight forward and ran as smoothly as can be expected. They were extremely quick to get it to market and this resulted in a sale within only 3 days of it being listed! The photos and description of the property were of the highest quality and I'm sure these helped the overwhelming interest there was in it. Due to length of chain, it took 5 months to agree completion of our sale and onward purchase. However Karen Preece worked with us and our buyers every step of the way to keep us informed.
Thank you for leaving a review for Karen
5/5
TrustpilotBoth Amanda and Joanne were fantastic…
Both Amanda and Joanne were fantastic in providing regular updates and for chasing the 3rd party solicitors. Also gave good advice when the offers came in for the property we were selling. Would recommend them anytime.
Thank you for the 5* review
5/5
TrustpilotVery efficient service
Very efficient service. Very good communications throughout the process.
5/5
TrustpilotAmazing from start to finish
Amazing from start to finish. Easy to contact and communication was excellent at every point!
5/5
TrustpilotProfessional service
Professional service, great communications throughout I would highly recommend Richard Kendall Estate Agent
Thank you for the 5* review
1/5
TrustpilotThe Star is for Joanne she is a true…
The Star is for Joanne she is a true star she takes the time to talk through and understand the entire situation in what can be an extremely stressful experience. However, I am still waiting for a telephone call or text from any members for RK to tell me I have completed! Generally, I found the staff to be rude, talk over you and give the impression that they cant wait to get you off the phone - all except Joanne
1/5
TrustpilotKaren Preece was excellent
Rating only, no written review.
5/5
TrustpilotWe bought our first house through…
We bought our first house through Richard Kendall in March this year. We would like to extend a big big thank you to Karen Preece, who managed the entire selling-buying process and kept us up to date promptly at each step. Even though the pandemic has taken away the face-to-face interaction, Karen made us feel at ease with her professional and friendly approach in what is called “the biggest purchase in one’s life”.Thank you Karen and Richard Kendall team, Best of wishes, Sorin &Anamaria
Thank you for your 5* review of Karen Preece.
5/5
TrustpilotRichard Kendall I would recommend
Richard Kendall looked after me from beginning to end kept me upto date I would recommend them very friendly staff Long established company you can’t go wrong
Thank you for leaving a 5* review
5/5
TrustpilotHouse purchase through Richard Kendall
We have just exchanged contracts on a house purchase through Richard Kendall. From the start of the process Karen Preece has been our point of contact and made sure we have been kept updated each week and offered valuable advice and help. Many thanks Jackie & Andy
5/5
TrustpilotI have sold my property via Richard…
I have sold my property via Richard Kendall.the service has been a picture of perfection. I was informed of all the viewing well in advance and once the offer was accepted, the dealing were smooth without any issues. Karen at Richard Kedall was simply amazing. Could not have asked for a better person to deal with the selling of my property. A shining example as to how deal with customers. Best in the business. Sheikh Ahmad
5/5
TrustpilotI have recently purchased a house…
I have recently purchased a house through Richard Kendall’s and Karen Preece has helped the sale go as smoothly as possible with weekly updates and happy to help with any queries I’ve had.
Thanks so much for your review
5/5
TrustpilotAmanda Driver was excellent sticking…
Amanda Driver was excellent sticking with me whilst my sale went through and facilitating my rental .her help was much appreciated at a very stressful time and i would recommend Amanda and Richard Kendall's to anybody .thanks again
Thanks so much for your review
4/5
TrustpilotThey gave me a good service and kept me…
They gave me a good service and kept me informed.
Thanks for your review
5/5
TrustpilotGood service recived from Karen Preece
Good service recived from Karen PreeceRecommended
Thanks so much for your review
5/5
TrustpilotHouse sold and completed with less…
House sold and completed with less stress tp me thanks to Amanda and Joanne, everything went through perfectly
Thank you for the review
4/5
TrustpilotHelpful
Very helpful staff and keeps you updated every step of the way.
Thank you for your review
4/5
TrustpilotBought my house
Bought my house from Richard Kendall. Joanne and Amanda were fantastic, communication from the start to end was very good .
Thank you for the review
5/5
TrustpilotGreat buying experience
Amanda, Jo and the team at Richard Kendall (Wakefield branch) were absolutely amazing. They were very attentive, communicated well and made our first-time buying experience an easy one. If/when we sell or buy again we will definitely be using Richard Kendall again. Thank you team!
Thank you for the review
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ossett has the most, with 1,066 reviews rated 4.8 out of 5, followed by Horbury with 1,057.
Yes. In The Trusted Agent 2026 awards, Ossett won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.
