5/5
Rating only, no written review.
Agent replied · 17 June 2024
Thank you for the 5* review
Trusted Agent profile
★★★★★
1,449 reviews across 3 offices and 3 platforms
Richard Kendall has three offices, in Ossett, Horbury and Normanton. Together they have 1,449 reviews on three platforms, rated 4.7 out of 5 overall.
506
Reviews on Google
All 3 offices
60
Reviews on Facebook
All 3 offices
883
Reviews on Trustpilot
Business-wide
Richard Kendall's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thank you for the 5* review
5/5
Rating only, no written review.
Thank you for the 5* review
5/5
Jessica is always helpfull and efficient
Thanks for rating us 5 stars
5/5
Excellent service throughout the sale processPositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave a 5* review
5/5
Great service, attentive to detail.
Thank you for the 5* review
4/5
Good real state agency, staffs are very helpful.
Thank you
5/5
Amy did a fantastic job, very professional. Thanks again
Thank you for the review
5/5
Amy and Jess have been so helpful throughout the whole process, thank you ladies for all your help
Thank you for the 5* review
5/5
Professional and friendly service provided by Kelly whilst finding our new tenants.
Thank you for leaving a review for Kelly
5/5
Brilliant service from start to finish. Fully informed every step of the way! Kelly is very friendly and helpful.
Thank you for the 5* review
5/5
Very pleased with Amy and team in the Horbury office. Helpful from the beginning, good communication and delivered on timeframes.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for leaving the 5* review for Amy
5/5
Rented a property with richard kendal, it was a very fast service and we are pleased with the whole process thank you to Amanda for all the help and the team.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review
5/5
Amy has been amazing throughout our house move, making sure we was happy with everything. Thank you so much amy ❤️
Thank you so much for leaving the 5* review for Amy
5/5
Amy has been invaluable in helping me, as a 'first time' Landlord, through the whole rental process and I can't praise her highly enough.
Thank you for the 5* review for Amy
5/5
I rent out a property through Richard Kendalls. The first tenant was a nightmare but all the staff have done there very best to help and now sourced me a new really great tenant … more than happy !
Thanks so much for taking the time to leave your review.
5/5
Kelly provided a brilliant service nothing was too much trouble. Made sure I was happy with everything and that I had all the information I needed it was a pleasure dealing with her
Thanks for leaving your review
5/5
the changeover went very well , with new tenants identified and in the property within 2 weeks. Kelly provided an excellent service keeping us up to date at every stage . Thanks
Thank you for leaving a review
5/5
Providing me with a fully managed service the team found me a tenant for my property quickly and have taken care of everything quickly allowing me to focus on my work commitments. Amy and the team have been really helpful. Thanks guys!
Thank you so much for taking the time out to leave a review regarding the service you have received from our rental department.
5/5
Kate Thickett has been dealing with the take over of my rental property from another management company. She has gone above and beyond to gain all the relevant information needed from the previous company. The previous company that managed my property were un helpful and most of the time unresponsive to Kate's emails. Kate kept me informed of progress and finally it's all sorted. Thanks again Kate
Thank you for taking the time to leave a review for Kate
5/5
I would like to specifically thank Mandy for being responsive and great at communicating the updates. She has been absolutely brilliant in responding to all our queries and gives us timely updates and suggestions. I would highly recommend Richard Kendall.
Thank you for a 5* review
5/5
I cannot speak highly enough of Matt, the Rental Valuations Manager at Kendalls. He is conscientious and hard working. He is very knowledgeable about the local property market and always give good well considered advice, with a sense of humour and much appreciated honesty. He is also very diplomatic on sensitive tenant/landlord issues. He well deserves the 5 stars rating.
Thanks so much for taking the time to leave this review.
5/5
Kelly has been absolutely fantastic throughout us using Richard Kendall to manage our properties. Nothing is too much effort and she goes above and beyond. Kelly is always friendly and is a pleasure to work with. We would highly recommend Richard Kendall!
Thank you for the 5* review for Kelly
5/5
Amy was so helpful and efficient in assisting with our new rental property. After a brief scare of our original property not being ready to move into, we were given the option of having a look at another - the lovely house we now live in! Amy kept us up to speed with any issues and we would be happy to go through Richard Kendall and Amy in future for renting.
Thanks so much for your review its really appreciated
5/5
I have juts recently rented house via Richard Kendall and I was dealing with Amy through all the process. She is extremely keen to help and very professional, always goes an extra mile in the best interest of tenant, very approachable. She is a lovely and a very nice person too, it was pleasure to deal with. I would highly recommend Amy and the whole agency. Thank you for all your help. We loving our new house.PositiveProfessionalism
Thanks so much for your review
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Richard Kendall, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Richard Kendall is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Ossett has the most, with 1,068 reviews rated 4.8 out of 5, followed by Horbury with 1,059.
Yes. In The Trusted Agent 2026 awards, Ossett won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.