Trusted Agent profile
★★★★★
1,449 reviews across 3 offices and 3 platforms
Richard Kendall has three offices, in Ossett, Horbury and Normanton. Together they have 1,449 reviews on three platforms, rated 4.7 out of 5 overall.
506
Reviews on Google
All 3 offices
60
Reviews on Facebook
All 3 offices
883
Reviews on Trustpilot
Business-wide
Richard Kendall's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotExcellent service from Karen Preece
Karen looked after a recent sale for us and she was brilliant. She really puts effort in and never rests until it’s over the line. It was not an easy or quick sale but her energy was the same from start to finish. Very happy she’s dealing with 2 other properties for us!!
Thank you for the 5* review
5/5
TrustpilotStaff at the Wakefield branch of Richard Kendall
Staff at the Wakefield branch of Richard Kendall have all been super efficient when dealing with the sale of my parents home. They have kept me informed of every stage of the process and I always felt able to contact them with any queries or question that I may have. Nothing is too much trouble.
5/5
TrustpilotThe team at Richard Kendall have been…
The team at Richard Kendall have been helpful throughout the whole process, every question answered, always happy to help even when it was not their responsibility to answer or help.So thanks very much we would recommend Richard Kendall to anyone buying or selling a property…
5/5
TrustpilotAbsolutely Amazing thanks to Karen!!
Can not Fault Richard Kendalll at all absolutely amazing, looked to buy my first ever buy to let property. Karen Preece was absolutely amazing so prompt with replied and she also give me weekly update was soo engaging, can not fault her at all. I want on holiday and she was soo accommodating in terms of efficient replies via email at all sorts of times. AND guess what she was soo efficient and gave me the news that the keys was ready for collect before my Solicitors. She answered any questions I had and put me in the right direction in terms of understanding what to do as it was my first every purchase and I was clueless. Helpful, professional would defo recommend and use richard kendall again. Thank you again Karen Preece :)
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for the 5*
5/5
GoogleRating only, no written review.
Thank you for the 5*
5/5
GoogleRating only, no written review.
Thank you for the 5* review
5/5
GoogleRating only, no written review.
Thanks for rating us 5 stars
5/5
GoogleRating only, no written review.
Thank you for the 5* review
5/5
GoogleRating only, no written review.
Thank you for the 5* review
5/5
GoogleRating only, no written review.
Thank you for the 5* review
4/5
GoogleRating only, no written review.
1/5
GoogleHouse prices in here always seem so expensive. OK if your selling 😉 …
Sorry that you felt the need to leave a 1* review. Our valuation department always strive to get the best price for our clients taking into consideration current marketing conditions. Kind Regards, Richard Kendall Estate Agent
1/5
GoogleDid not have a pleasant experience dealing with this estate agent! Absolute joke and highly unprofessional!
We are sorry that you’ve had cause to leave us this review. If you have an issue you would like to raise with us please contact us on 01924 291294 or via email mail@richardkendall.co.uk. Thank you.
5/5
GoogleGreat service. Mandy was particularly helpful and very knowledgeable. Thank you
Thank you for the 5* review
5/5
GoogleWould well recommend good Communication through out everything went smoothly a great team of people thank you all. Five Stars.
Thank you for leaving a 5* review
5/5
GoogleFantastic experience from Start to finish. I was informed of the progress throughout. Great personal experience with Mandy, no complaints. Thank you Mandy.
Thank you for your 5* review
5/5
GoogleI cannot speak highly enough of Mandy, she was so helpful and professional and really went above and beyond what was expected. Fantastic service, thank you so much Mandy.
Thank you for leaving the 5* review.
5/5
GoogleEfficent service, guided through our first purchase and informed of hiccups along the way, always chasing information from solicitors, Mandy is a Saint and couldn't be more helpful.
Thank you for the 5* review.
5/5
GoogleRichard Kendall were really helpful throughout and Mandy kept the process moving for us as well as keeping us up to date regularly about developments.
Thank you for the 5* review
4/5
GoogleMandy Bennet at the Ossett office has been a huge help, and a great support during my house rental and sale. Thanks Mandy, you're a superstar, i am so very grateful to you.
Thank you for the review for Mandy
5/5
GoogleMelanie was absolutely fantastic. We had a tricky sale and Melanie was on hand throughout acting on our behalf and always keeping us updated. I highly recommend Richard Kendall.
Thank you for the 5* review
5/5
GoogleRichard Kendal were 5 star, especially Mandy Bennet. She went the extra mile in making the purchasing of our new house less stressful under difficult circumstances. Many thanks Mandy.
Thank you for the 5* review
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Richard Kendall, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Richard Kendall is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Ossett has the most, with 1,068 reviews rated 4.8 out of 5, followed by Horbury with 1,058.
Yes. In The Trusted Agent 2026 awards, Ossett won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.
