Trusted Agent profile

Richard Kendall estate agents in Ossett, Horbury and Normanton

4.7

★★★★★ Excellent

1,447 reviews across 3 offices and 3 platforms

Richard Kendall has three offices, in Ossett, Horbury and Normanton. Together they have 1,447 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.5 / 5

506

Reviews on Google

All 3 offices

Facebook logo

4.3 / 5

60

Reviews on Facebook

All 3 offices

Trustpilot logo

881

Reviews on Trustpilot

Business-wide

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Our offices

Richard Kendall's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Richard Kendall, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Richard Kendall office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Couldn’t ask for more!

We put our house on the market in October and completed in June, Joanne and Amanda went above and beyond from start to finish. Through chains falling through to solicitors making huge errors that caused a delay that resulted in us exchanging at 4pm and completing the following day, Amanda and Joanne continually contacted the entire chain and their respective solicitors to constantly push things to achieve the completion date and kept us in the loop throughout. Helpful, professional and personable. Would recommend and use again without a doubt! Thank you both!

Emma · 16 June 2022 · Richard Kendall Normanton

5/5

Trustpilot

I've used other agents in the past but…

I've used other agents in the past but Kendalls were helpful every step of the way. They followed up and kept us informed off progress.

Stephen · 13 June 2022 · Richard Kendall Normanton

5/5

Trustpilot

Favourable review

The agency delivered exactly what it said it would. Though the selling process was long-winded I felt that I was kept informed of progress by the very helpful negotiators. The initial guidance on the asking price seems to have been spot on.

Keiron · 12 June 2022 · Richard Kendall Normanton

5/5

Trustpilot

We were very pleased working with…

We were very pleased working with Richard Kendal agency and especially many thanks to Elizabeth who was a lovely lady and helped us an the way to getting the keys to our new house. Really recomand them!!!

Claudia · 10 June 2022 · Richard Kendall Normanton

5/5

Trustpilot

If Carlsberg could do Estate Agents

Richard Kendall Wakefield, An excellent service from start to finish keeping me informed all the way to completion I would definitely use Richard Kendall again if required.A special mention to Karen Preece (the posh speaking lady) who I found very pleasant and always did what she saida lovely person to deal with.

Colin · 10 June 2022 · Richard Kendall Normanton

Agent replied · 15 June 2024

Thank you

5/5

Trustpilot

Excellent customer service

Excellent customer service from valuation through to completion. Constantly kept everyone informed and were always on hand to help. Special thanks to Alison and Lucy

Jacob · 9 June 2022 · Richard Kendall Normanton

5/5

Trustpilot

Brilliant service

From start to finish, dealing with Richard Kendall was a pleasure. Nothing was too much trouble and it made for a smooth process to collection of our keys for our forever home.

Charlotte · 6 June 2022 · Richard Kendall Normanton

Agent replied · 15 June 2024

Thank you for leaving a review

5/5

Trustpilot

Great service

Dealt with Mandy at the Ossett branch for house sale. Excellent service kept in contact on a regular basis. Always on the end of the phone if we had any questions. Would highly recommend

Claire · 4 June 2022 · Richard Kendall Normanton

5/5

Trustpilot

We were very pleased with the service…

We were very pleased with the service we received from valuation, through sales to on-going updates as we worked to completion.

Susan · 4 June 2022 · Richard Kendall Normanton

Agent replied · 15 June 2024

Thank you for the review

5/5

Trustpilot

Helpful throughout the process

Helpful throughout the process, they even helped break down most of the jargon into bitesize English! Very happy with the outcome. Many thanks to Richard Kendall and all staff there.

Kieran · 2 June 2022 · Richard Kendall Normanton

Agent replied · 15 June 2024

Thank you for the 5* review

5/5

Trustpilot

Good service.

Very good service from Richard Kendall Estate Agents, particularly Karen Preece. She kept me well informed and always responded quickly and efficiently so thank you Karen.

Julie · 2 June 2022 · Richard Kendall Normanton

Agent replied · 15 June 2024

Thank you for the review

5/5

Trustpilot

Professional team

Professional team . Liz is very helpful and really nice person. Thank you!

Oczy · 1 June 2022 · Richard Kendall Normanton

Agent replied · 15 June 2024

Thank you for the review

5/5

Trustpilot

Highly recommended the excellent…

Highly recommended the excellent service by Karen Preece. Quick response always, with quick transaction time within 2 months.

Benjamin · 1 June 2022 · Richard Kendall Normanton

Agent replied · 15 June 2024

Thank you for the review

5/5

Facebook

I would highly recommend Richard Kendall Estate Agents in Normanton. Sarah has dealt with our sale with the upmost professionalism and efficiency guiding us all the way from the viewings to the exchange of contracts. It’s been the most stress free house sale I have dealt with and I would definitely use their services again.

Katie · 28 May 2022 · Richard Kendall Ossett

Agent replied · 26 November 2025

Thank you so much for taking the time to leave a review for Sarah at our Normanton office. We really do appreciate it.

4/5

Trustpilot

Great experience from start to finish

Great experience from start to finish. Kept well informed and made to feel comfortable asking any questions. Karen was really helpful.

Tracy · 27 May 2022 · Richard Kendall Normanton

Agent replied · 15 June 2024

Thank you for leaving a review

5/5

Trustpilot

Karen Preece sales negotiator

Karen Preece dealt with the purchase of the property we own in a very professional manner . She kept us updated all the way through to completion. She was very knowledgeable and friendly and a credit to the firm . Thank you Karen

Jacqueline · 27 May 2022 · Richard Kendall Normanton

Agent replied · 15 June 2024

Thank you for taking the time to leave a review

5/5

Trustpilot

First class service received from…

First class service received from Kendall’s yet again. We have dealt with Kendal’s for many years and always found Amanda, Joanne and the team to be professional and motivated throughout the sales process. Thank you for such a great result.Jo & Neil

Jo · 24 May 2022 · Richard Kendall Normanton

Agent replied · 15 June 2024

Thank you for leaving a review.

5/5

Trustpilot

Karen Preece- absolute asset to the company

Karen Preece has been great through a very long and complicated process. Kept me informed of all correspondence between both sides and taken great care and understanding to make sure I was ok when things got though. Karen is a true asset to Richard Kendel.

Jackie · 23 May 2022 · Richard Kendall Normanton

Agent replied · 15 June 2024

Thank you for leaving a review for Karen

5/5

Trustpilot

Excellent 5 star service!

We cannot fault the service that Richard Kendall Estate Agents provide. Amanda & Joanne from the Wakefield branch kept us up to date every step of the way and we would not hesitate recommending Kendall's to anyone else. We wouldn't use anyone else!

Andrea · 23 May 2022 · Richard Kendall Normanton

Agent replied · 15 June 2024

Thank you so much for the review

5/5

Trustpilot

From start to finish Richard Kendall's…

From start to finish Richard Kendall's staff were always very helpful. Karen Preece was especially helpful and reassuring in a process that became very drawn out and didn't always go smoothly.

Richard · 23 May 2022 · Richard Kendall Normanton

Agent replied · 15 June 2024

Thank you for the 5* review

5/5

Trustpilot

Professional and caring

From my first meeting with Roger Hall, who viewed my property prior to sale, I knew I had chosen the right estate agents. The lovely Karen Preece, who was my appointed agent, kept me updated and calm, not always an easy task as the process of selling and buying progressed. Whenever I telephoned the office, the rest of the staff were wonderful, ensuring if they were not able to help, Karen or another agent would return my call very quickly. I recommend Richard Kendall Estate Agents wholeheartedly.

Patricia · 20 May 2022 · Richard Kendall Normanton

Agent replied · 15 June 2024

Thank you for the 5* review

5/5

Trustpilot

First class service all the way through…

First class service all the way through the sale .

David · 18 May 2022 · Richard Kendall Normanton

Agent replied · 15 June 2024

Thank you for the review

5/5

Trustpilot

Fantastic service from Sarah!

Fantastic service from Sarah at the Pontefract branch. Sarah responded to all our queries in a timely manner, is very professional and friendly.

Jamie · 17 May 2022 · Richard Kendall Normanton

Agent replied · 15 June 2024

Thank you for the review

5/5

Trustpilot

Kendall’s get the job done!

Kendall’s are renowned in Ossett, we were buying a new build so had the opportunity to multi list with agents, of the 3 we used Kendall’s were realistic, knew the market and area and worked really hard to promote our home. The other two sold us the dream and promised the earth but delivered nothing! Mandy at Ossett is an absolute pleasure to deal with, a real attribute - nothings too much trouble, no question too silly, no worry too big she helps you every step of the way and checks in with you all the way through your sale/purchase, I cannot thank her enough I’m just sad I won’t get to speak to her now we’ve completed! I hope we don’t move ever now but I will always recommend Richard Kendall’s. Thank You

Customer · 16 May 2022 · Richard Kendall Horbury

Agent replied · 16 June 2024

Thank you for your 5* review

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Richard Kendall

Which Richard Kendall office has the most reviews?

Ossett has the most, with 1,066 reviews rated 4.8 out of 5, followed by Horbury with 1,057.

Where are the Richard Kendall offices?

The three Richard Kendall offices, by town:

  • Horbury: 4 Cluntergate, Horbury, WF4 5AG
  • Normanton: 10 High Street, Normanton, WF6 2AB
  • Ossett: Unit 2 Wellgate, Ossett, WF5 8NS
Has Richard Kendall won any awards?

Yes. In The Trusted Agent 2026 awards, Ossett won Trusted Agent.

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