5/5
TrustpilotSarah was excellent
Recently bought a home through Richard Kendall. Sarah was fantastic and very attentive. Always available and addressed any issues and queries quickly. Would highly recommend!
Trusted Agent profile
Richard Kendall estate agents in Ossett, Horbury and Normanton
★★★★★
1,450 reviews across 3 offices and 3 platforms
Richard Kendall has three offices, in Ossett, Horbury and Normanton. Together they have 1,450 reviews on three platforms, rated 4.7 out of 5 overall.
506
Reviews on Google
All 3 offices
60
Reviews on Facebook
All 3 offices
884
Reviews on Trustpilot
Business-wide
Our offices
Richard Kendall's three offices, most reviewed first. Each has its own page.
- Richard Kendall OssettUnit 2 Wellgate, WF5 8NS1,069 reviews · 206 on Google (4.8)81 in the last 90 days
- Richard Kendall Horbury4 Cluntergate, WF4 5AG1,060 reviews · 194 on Google (4.0)64 in the last 90 days
- Richard Kendall Normanton10 High Street, WF6 2AB967 reviews · 107 on Google (4.8)63 in the last 90 days
Latest reviews from every Richard Kendall office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotKaren M was just wonderful
Karen M was just wonderful! Made the purchase of our home an absolute breeze and was our advocate through out the tricky process of solicitors, surveys and viewings! Thankyou Karen!
5/5
TrustpilotThey were absolutely fantastic
They were absolutely fantastic, resolved any query quickly, kept us up to date with what was going on, real first class service!
5/5
FacebookExcellent service!! I would highly recommend Richard Kendall Estate Agents in Wakefield. Elizabeth Cooke is outstanding in her customer service. Efficient helpful and always in regular contact. The whole experience of finding properties with Liz is stress free. Elizabeth is extremely confident having the ability to reassure her customers. Outstanding knowledge of the property market business. I am very happy with her and I really appreciate all the help she provides. Thank you!
5/5
TrustpilotGreat Experience!We have just had the privilege of…
We have just had the privilege of dealing with Kendalls again this time as a buyer . We found them so professional so swift and so responsive it was a very positive experience at a time when most services in most sectors are dreadful . How refreshing . Karen Majiewko in particular has been excellent. An absolute asset to her employer who should look after her well !Thank you
5/5
TrustpilotHelpful & friendly team
I sold a property with the Pontefract office and they were great. My sale was handled by Liz and Amanda and they were both amazing. All staff are Very friendly and helpful, Would highly recommend x
5/5
TrustpilotExcellent customer service
Karen Marijewko was fantastic from start to finish dealing with the sale of our house. Always there for us with help & advice. She kept us well informed. Cant fault her in anyway. Thankyou Karen for you professionalisation.
5/5
TrustpilotSuperb service from Karen Dawson.
Superb service from Richard Kendal Normanton, especially Karen Dawson who regularly stayed late into the evening to push through the sale and to ensure that we were aware of the progress of the vendors, vendors solicitor’s and the tenants. It was reassuring beyond words to have someone who was trustworthy and contactable. Karen Dawson is an amazing estate agent and I have no reservations in recommending her services.
5/5
TrustpilotHad Karen Marijewko as my estate agent…
Had Karen Marijewko as my estate agent and she was fab. Always on the other end of phone when I was stressed with my s::t solicitors. Definitely recommend her if you want to sell your house even got me a free mortgage advisor
4/5
TrustpilotAdvertisement of properties could do…
Advertisement of properties could do with being made a little more personal rather than feeling like a copy and paste exercise. The office was excellent at keeping me up to date throughout the whole process of my sale. Avoid using their suggested mortgage advisor as he rarely returns calls or replies to emails.
5/5
TrustpilotProfessional agency
Karen Marijewko was the broker in process of purchase my new home. She is the most professional, helpful and kind person. I highly recommended working with this agency.
5/5
TrustpilotGreat customer service
Our recent experience with Richard Kendall, particularly Karen Marijewko was very positive. She was a consummate professional and really customer focused. Although the sale fell through as the buyer pulled out we will use them again next year when we put the house up for sale again.
5/5
TrustpilotKaren Marijewko was engaged as the…
Karen Marijewko was engaged as the communicating agent to me as a buyer. She has amazing professional 'WOW' work ethics. What's needed, On time, with Wisdom. I'm not the easiest person to please regarding professional conduct but Karen has done the company proud. Her work integrity is what I like most. If Karen says,"I'll call you back" be rest assured she will, with answers. I am a buyer not a seller, but she looked after me like a seller. I would not hesitate doing business with Kendall as a buyer or a seller because of the service rendered by Karen Marijewko. She's an asset to the company!
5/5
TrustpilotGreat firm to employ
Great firm to employ, Shireen looked after us and she was always on hand to advise and answer questions. Sale went through quickly and efficiently
Agent replied · 15 June 2024
Thank you for the review.
5/5
TrustpilotGreat experience
I purchased a property through Richard Kendall and I have nothing but praise for them. I had Shireen looking after us throughout. Making the whole experience, as a first-time buyer, clearer and stress free. Thank you.
Agent replied · 15 June 2024
Thank you for the review.
5/5
TrustpilotI was a purchaser of a property Richard…
I was a purchaser of a property Richard Kendal were selling & have to say that the te worked tirelessly to assist the sale even though I wasn’t the client I was was so impressed by the effort put into making the purchase transition go smoothly. Very impressed with the team & would recommend over any other estate agent mainly due to the customer service experience.
Agent replied · 15 June 2024
Thank you for the review.
5/5
TrustpilotSatisfied
Hi, Both of us my wife and I are thankful to Karen Marijewko for her hard work and dedication made sure the sale was completed thanks Karen.
Agent replied · 15 June 2024
Thank you for the review.
5/5
TrustpilotKaren Marijewko has been handling the…
Karen Marijewko has been handling the sale of my property. She has been amazing every step of the way. Karen has kept me informed the whole way through and always responded very quickly when I have asked any question. Thank you Karen
Agent replied · 15 June 2024
Thank you for the review.
5/5
TrustpilotAll the staff are good but Karen…
All the staff are good but Karen Marijewko is exceptional. She always answers calls and emails quickly she is supremely professional and very helpful . Well done and thank you Karen
Agent replied · 16 June 2024
Thank you for the review.
5/5
TrustpilotAbsolutely outstanding service from…
Absolutely outstanding service from Karen Marijewko at Richard Kendall. I couldn't recommend more!
Agent replied · 15 June 2024
Thank you for the review.
5/5
TrustpilotMandy Bennett
Mandy and her colleagues at Richard Kendall in Ossett have recently dealt with sale of a property for us. Professional, knowledgeable, friendly and so easy to deal with. Mandy was on top of the full transaction chain at all times and ensured everyone was kept informed, and applied appropriate pressure when needed. Would 100% recommend using this agent.
Agent replied · 15 June 2024
Thank you for the review.
5/5
TrustpilotRichard Kendall Review
Communication from Karen Marijewko was great throughout the process providing updates when available.
Agent replied · 15 June 2024
Thank you for the review.
5/5
TrustpilotHighly recommended as always but…
Highly recommended as always but especially David and Mandy both first class
Agent replied · 15 June 2024
Thank you for the review.
5/5
TrustpilotWe received very good service from…
We received very good service from Richard Kendall on our sale, particularly from Lucy, Lucy and Alison. Our first sale fell through for reasons beyond their control, but they were proactive in finding another buyer for us and smoothed the way to eventual completion. We strongly recommend this firm.
Agent replied · 15 June 2024
Thank you for the review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Richard Kendall, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Richard Kendall is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Yorkshire and The Humber
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Yorkshire and The Humber Sales and Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about Richard Kendall
Which Richard Kendall office has the most reviews?
Ossett has the most, with 1,069 reviews rated 4.8 out of 5, followed by Horbury with 1,060.
Where are the Richard Kendall offices?
Has Richard Kendall won any awards?
Yes. In The Trusted Agent 2026 awards, Ossett won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.
