5/5
TrustpilotGreat service
Great service, always willing to help no matter the enquiry. Very friendly staff. Highly recommended.
Agent replied · 15 June 2024
Thank you very much for the recommendation and review.
Trusted Agent profile
Richard Kendall estate agents in Ossett, Horbury and Normanton
★★★★★
1,449 reviews across 3 offices and 3 platforms
Richard Kendall has three offices, in Ossett, Horbury and Normanton. Together they have 1,449 reviews on three platforms, rated 4.7 out of 5 overall.
506
Reviews on Google
All 3 offices
60
Reviews on Facebook
All 3 offices
883
Reviews on Trustpilot
Business-wide
Our offices
Richard Kendall's three offices, most reviewed first. Each has its own page.
- Richard Kendall OssettUnit 2 Wellgate, WF5 8NS1,068 reviews · 206 on Google (4.8)80 in the last 90 days
- Richard Kendall Horbury4 Cluntergate, WF4 5AG1,059 reviews · 194 on Google (4.0)63 in the last 90 days
- Richard Kendall Normanton10 High Street, WF6 2AB966 reviews · 107 on Google (4.8)62 in the last 90 days
Latest reviews from every Richard Kendall office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
GoogleKept up to date throughout the sale of my house. Very professional service, with the customer at the forefront!
Agent replied · 17 June 2024
Thank you for leaving a review.
5/5
TrustpilotThe dream team!
We dealt with Richard Kendall (ossett branch) for the sale of our old house and purchase of our new house and we have zero complaints… It’s safe to say Suzanne & Donna are the dream team! They are so proactive, keep you updated with any details and are really lovely, friendly and understanding of how stressful moving house can be. I would highly recommend Richard Kendall to anyone if you’re looking for a smooth process. We 100% would use them in the future. Maddison & Declan x
Agent replied · 15 June 2024
Fantastic review for Suzy and Donna, thank you so much for taking the time to leave one.
5/5
TrustpilotKaren Marijewko - Brilliant Professional
We acquired a property from Richard Kendall....Karen Marijewko was superb! Super helpful and informative throughout the process, more so than even our solicitors! Really professional to deal with and was always proactive. We now know who to recommend for any future purchasers or sales!
5/5
TrustpilotI bought a property through Richard…Karen was great
I bought a property through Richard Kendals and Karen Marijewko was the sales negotiator. Karen was always professional, polite, helpful and very responsive to any queries I had; promptly dealing with any via returning my call or via email.Karen was a pleasure to work with and I felt lucky to have her dealing with things!.Highly recommend this company.
Agent replied · 15 June 2024
Thank you for leaving a review.
5/5
TrustpilotGreat team at Normanton branch.
Thanks to Karen and the Normanton team who have been professional, helpful and friendly at all times. Gave us sound advice and kept us fully informed every step of the way . Would happily recommend.
5/5
TrustpilotDonna and Suzanne kept us notified…
Donna and Suzanne kept us notified throughout the process and were quick to respond to any queries. We would happily use Richard Kendall again.
Agent replied · 15 June 2024
Thanks for leaving a review for Donna and Suzanne.
5/5
TrustpilotNothing too much trouble
Nothing too much trouble. I had accompanied viewings on both properties and they went the extra mile.
Agent replied · 15 June 2024
Thank you for leaving a review
5/5
TrustpilotWe would like say Big thank you to…
We would like say Big thank you to Suzanne & Donna.I am writing this review to express my sincere appreciation for the outstanding service provided during the purchase of my property. Your dedication, expertise, and professionalism truly exceeded my expectations, and I am grateful for the positive experience you facilitated throughout the entire process.From our initial meeting to the successful conclusion of the transaction, your attention to detail and commitment to ensuring a smooth real estate transaction were evident. Your knowledge of the market, excellent communication skills, and ability to navigate potential challenges demonstrated your expertise in the field.I particularly want to commend you for your responsiveness, Honesty, transparency and willingness to address any concerns or questions I had promptly. Your guidance and insights were invaluable, making the entire experience not only stress-free but also enjoyable.Your commitment to going above and beyond to meet my needs and preferences did not go unnoticed, and I am truly thankful for your efforts. It is evident that you are passionate about your work and dedicated to providing the highest level of service to your clients.I will not hesitate to recommend your services to friends, family, and colleagues who may be in need of a reliable and skilled real estate professional. Your commitment to excellence sets you apart in the industry, and I am confident that others will benefit from the same level of exceptional service that I received.Once again, thank you for your hard work, dedication, and exceptional service.
Agent replied · 15 June 2024
Thank you so much for taking the time to leave this review for Suzanne and Donna at our Ossett office. It is just fantastic to read and very heartwarming for us all.
5/5
TrustpilotNew house
Would like to thank Amy for making the paperwork of renting my new house a breeze, she greeted me with a friendly smile even though I was accidentally late for my appointment, so Happy with my new house I found through Richard Kendall,Thanks for all your help Amy.From Joe Ennis.
Agent replied · 15 June 2024
Thank you for leaving a review for Amy
5/5
GoogleGreat experience with Richard Kendal selling my property from initial valuation, accompanied viewings, regular updates to final completion- would highly recommend Karen and the Team at the Normanton office
Agent replied · 26 December 2024
Thank you for leaving a review
5/5
GoogleRating only, no written review.
Agent replied · 28 August 2024
Thank you for leaving a review.
5/5
GoogleWe bought a house from this agency and our agent was Sarah, who supervised the purchase process and kept us informed about everything. Working with her was great, I recommend it!
Agent replied · 28 August 2024
Thank you for leaving a review for Sarah at Normanton
5/5
GoogleGreat experience with Richard Kendal selling my property from initial valuation, accompanied viewings, regular updates to final completion- would highly recommend Karen and the Team at the Normanton office
Agent replied · 28 August 2024
Thank you for leaving a review
5/5
GoogleFrom listings through to sale completion, the Richard kendal l team were on top of this! Excellent service, great photo's pepared for the sales brochure, 7 days a week viewing appointments and immediate viewer feedback. Sarah Whalley was exceptional, supporting recommendations for lawyers, timely follow up with interested parties and keeping on top of everything. Thank you Sarah.
5/5
TrustpilotThank you Lucy, expert service.
We chose Richard Kendall as we had previously used them when we sold my Aunt’s house. Once again the service was outstanding. Lucy Harrison (Ossett) looked after us amazingly well. Keeping us updated both via the phone and e-mail. I would definitely recommend Kendall’s if you are selling a house. Thank you Lucy.
5/5
TrustpilotI chose Richard Kendall based upon…
I chose Richard Kendall based upon previous estate agency requirements that they fulfilled for me. As with the earlier transaction my overall experience was again excellent. The process of buying and selling a property can be a frustrating and difficult task. Throughout the whole process of this sale my representative at Richard Kendall was always available to answer my calls and provide timely updates and advise on current progress. In some instances going above and beyond expectations when the Buyers solicitors were proving to be uncontactable. Without these actions I believe a longer and drawn out sale would have ensued. I would definitely recommend and chose Richard Kendall again for any future estate agency requirements.
Agent replied · 15 June 2024
Thanks so much for leaving a review.
5/5
TrustpilotThank you!
Thank you to RK for amazing service throughout the sale of my property. Special thank you to Karen Marijewko who has always given me regular updates, followed through with her actions and I couldn’t have asked for better support from her.
Agent replied · 15 June 2024
Thank you for leaving a review for Karen.
5/5
TrustpilotFantastic service from Karen Marijewko!!
Karen was an absolute pleasure to deal with, she has been fantastic from start to finish on my new purchase!Always got back to me when she said she would, updated me throughout and nothing was too much trouble. Karen always went above and beyond for me.Extremely professional, knowledgeable, and helpful. Made the whole buying process so easy and smooth, even though I hit many problems along the way. Would highly recommend to anyone - I'll definitely be using again for sure!
5/5
TrustpilotRichard Kendall were brilliant…
Richard Kendall were brilliant throughout the process of selling my house. Suzanne and Donna were particularly helpful and supportive. Can't thank them enough. They made what can be a really stressful time feel manageable and relatively stress free. Great communication and guidance. Thank you.
Agent replied · 15 June 2024
Thank you for leaving a review for Suzanne and Donna.
5/5
TrustpilotVery professional and helpful.
Rating only, no written review.
5/5
TrustpilotKaren has been fantastic ( again)
Karen has been fantastic ( again) : throughout the whole transaction she is always reachable and responds very swiftly ; she automatically updates us regularly anyway ; if there is a hitch she is on it ! The whole team are good though they all seem to have that ( now sadly) rare quality of actually caring ! Thank you again !
Agent replied · 16 June 2024
Thank you for leaving such a lovely review. It really is appreciated.
5/5
TrustpilotFirst time buyer
Friendly staff kept me informed couldn't ask for more special thanks to Mandy very good job all round
Agent replied · 15 June 2024
Thank you for leaving a review.
5/5
TrustpilotKept up to date throughout the sale of…
Kept up to date throughout the sale of my house. Very professional service, with the customer at the forefront!
Agent replied · 15 June 2024
Thank you for leaving a review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Richard Kendall, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Richard Kendall is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Yorkshire and The Humber
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Yorkshire and The Humber Sales and Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Richard Kendall
Which Richard Kendall office has the most reviews?
Ossett has the most, with 1,068 reviews rated 4.8 out of 5, followed by Horbury with 1,059.
Where are the Richard Kendall offices?
Has Richard Kendall won any awards?
Yes. In The Trusted Agent 2026 awards, Ossett won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.
