Trusted Agent profile

Richard Kendall estate agents in Ossett, Horbury and Normanton

4.7

★★★★★ Excellent

1,450 reviews across 3 offices and 3 platforms

Richard Kendall has three offices, in Ossett, Horbury and Normanton. Together they have 1,450 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.5 / 5

506

Reviews on Google

All 3 offices

Facebook logo

4.3 / 5

60

Reviews on Facebook

All 3 offices

Trustpilot logo

884

Reviews on Trustpilot

Business-wide

Our offices

Richard Kendall's three offices, most reviewed first. Each has its own page.

Latest reviews from every Richard Kendall office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We recently purchased through Richard Kendall, and are very grateful to have had such support and friendly staff to talk to throughout the process. They helped us immensely despite working with truly terrible solicitors on our end, being friendly and approachable, whether in person in Wakefield, on the phone, or via email. They happily passed and received messages on behalf of ourselves and the seller, and never once made us feel unwelcome when doing so. We mainly dealt with Karen, who was proactive and helpful throughout our very long purchase. I could not recommend using Richard Kendall enough and hope to have the pleasure of doing so myself in the future.

Ethan · 29 June 2024 · Richard Kendall Normanton

Agent replied · 28 August 2024

Thank you for taking the time to leave a review for Karen. It really is appreciated.

5/5

Trustpilot

LIZ was great!

LIZ was great during our sale process, always keeping in touch. Great company to sell through.

Kathryn · 29 June 2024 · Richard Kendall Horbury

Agent replied · 23 August 2024

Thank you for leaving a review.

5/5

Trustpilot

Kept us up to date with progress very…

Kept us up to date with progress very helpful

Mr · 27 June 2024 · Richard Kendall Horbury

5/5

Trustpilot

A great experience from beginning to end

We recently purchased through Richard Kendall, and are very grateful to have had such support and friendly staff to talk to throughout the process. They helped us immensely despite working with truly terrible solicitors on our end, being friendly and approachable, whether in person in Wakefield, on the phone, or via email. They happily passed and received messages on behalf of ourselves and the seller, and never once made us feel unwelcome when doing so. We mainly dealt with Karen, who was proactive and helpful throughout our very long purchase. I could not recommend using Richard Kendall enough and hope to have the pleasure of doing so myself in the future.

Ethan · 27 June 2024 · Richard Kendall Horbury

5/5

Trustpilot

We were looking for a bungalow where…

We were looking for a bungalow where dogs were allowed and Jessica helped us with a lovely property ,she was very professional and friendly and made sure we were happy with our new rental.

Mr · 27 June 2024 · Richard Kendall Horbury

5/5

Trustpilot

Very happy with my RENTAL move

Very happy with all the service, help & assistance from everyone I had dealings with at Richard Kendall , Horbury who made, what was for me, a very difficult RENTAL PROPERTY completion, seem very simple. My thanks to all, especially Alice who dealt with most aspects latterly very professionally!

Michael · 26 June 2024 · Richard Kendall Horbury

4/5

Trustpilot

consistently professional and extremely efficient

I have bought and then rented out my property through Richard Kendall and found them to be consistently professional and extremely efficient throughout the process. A special thanks to Jessica Judd who went above and beyond to help me find the right tenant for my property. I would certainly recommend using RK and would have no issues in working with their team again.

Martin · 26 June 2024 · Richard Kendall Horbury

5/5

Trustpilot

Jess was absolutely fantastic

Jess was absolutely fantastic, correspondence was always great and if I had any questions she would get me an answer quickly, everything went as smoothly as I could have hoped and couldn't recommend a better person to help with my move

Nathan · 26 June 2024 · Richard Kendall Horbury

5/5

Trustpilot

The process wasn't too long

When I saw my actual flat I call then was weekend still they call me back to book a view. I saw one Sunday loads of views but the process was quiet fast from pré aplication to checks maybe around 2 weeks. Very attentive staff from Horbury office also a great attention when done a fast enquiry on Normanton office.From view and move in maybe around a month.Very happy with my new flat.

Sara · 25 June 2024 · Richard Kendall Horbury

5/5

Trustpilot

I have bought and sold all my…

I have bought and sold all my properties through Richard Kendall , sold 8 in the last 12 months . I work with Richard Kendall as I have dealt with other Estate Agents and without doubt I have always found them to be consistently professional and extremely efficient throughout the process ! Thank you Richard Kendal and in particular Liz !

Mr · 25 June 2024 · Richard Kendall Horbury

5/5

Trustpilot

Excellent care and attention to detail

Good communication knew exactly what we're looking for, first flat we unfortunately missed out on but they saved all documents needed so available to transfer to next viewing, which we put offer on and we're accepted immediately, thanks to Alice for her efficiency, I have just inherited a house in east Yorkshire and will get Richard Kendall to handle the sale and then will go back to them when we eventually buy a house on Wakefield after hopefully at least a year in our lovely rental

Johnathan · 25 June 2024 · Richard Kendall Horbury

5/5

Trustpilot

Purchase in Notton

I recently bought a house in Notton through Richard Kendall and, specifically, Elizabeth Cooke. The process was excellent and Liz performed a first class role in maintaining communication between the vendor, the two sets of lawyers and the surveyors. Everything happened on time with no surprises or any other challenges. Liz is a true professional.

Paul · 24 June 2024 · Richard Kendall Horbury

1/5

Trustpilot

Rude Staff

Don’t bother trying to ring and change your appointment, only wanted a little later in the day so my partner could view also. (Still at 5 days notice) so not last minute. They will be extremely rude and tell you that you should just keep that booking and there would be no point in making another booking the following week when it suited the both as us as it will probably be gone. Hope it doesn’t go now and they get stuck with the property for longer. I wouldn’t suggest using these to rent out your house with that type of attitude from staff to potential clients. Shame I won’t use these again now as the next question I had for them was to book a viewing on a second property they had in Horbury also.

Elliot · 24 June 2024 · Richard Kendall Horbury

5/5

Trustpilot

Thank you

Thank you for making the process seamless. Special thanks to Karen Marijewko for facilitating good communication between both parties and keeping me informed.

Miane · 21 June 2024 · Richard Kendall Horbury

Agent replied · 23 August 2024

Thank you for leaving a review.

5/5

Trustpilot

Richard Kendall sold my house :)

I used Richard Kendall as the agents to sell my property and throughout the process any contact with staff was made easy as they were all very helpful & polite. I mainly dealt with Elizabeth Cooke throughout the course of the sale who was excellent. She always seemed very happy and eager to help & was accomadting when I wanted to contact my buyers with any queries and always replied immediately whether that be by email or phone call, but usually both! I would definitely use Richard Kendall again in the future

Sam · 19 June 2024 · Richard Kendall Horbury

5/5

Trustpilot

Fast and efficient with friendly staff

I recently completed my home purchase with the help of Richard Kendall Estate Agent and couldn't be more impressed with the service provided. I requested a viewing on the 14th of April and completed the purchase on the 14th of June. Throughout the entire process, the team at Richard Kendall was incredibly informative and supportive.At every step, they kept me well-informed and ensured everything went smoothly. Their professionalism and dedication made the whole experience stress-free and enjoyable. I highly recommend Richard Kendall Estate Agent to anyone looking to buy a home. Thank you to the entire team for your exceptional service

Sergiu · 17 June 2024 · Richard Kendall Ossett

Agent replied · 19 June 2024

Thank you for leaving a review for Amanda at our Wakefield office.

5/5

Trustpilot

Excellent service

A very professional service with helpful personnel. We would like to specifically mention Karen who looked after us from outset to completion. Our sincere thanks to her for her friendly and helpful attention. Nothing was too much trouble

Paul · 15 June 2024 · Richard Kendall Horbury

Agent replied · 23 August 2024

Thank you for leaving a review.

5/5

Google

I cannot recommend Donna and Suzanne enough. Without them, the sale would have been much more difficult than it already was. Friendly and professional. Five stars!! X

Jenny · 15 June 2024 · Richard Kendall Ossett

Agent replied · 17 June 2024

Thank you for taking the time to leave a review for Donna and Suzanne at our Ossett office.

5/5

Trustpilot

Seamless First-Time Buying Experience

I recently had the pleasure of purchasing my first home through Richard Kendall. As a first-time buyer, I was initially a bit overwhelmed by the whole process, however my estate agent, Karen Majewsko, made the entire journey smooth and stress-free. She navigated me through the various hurdles, ensuring I was well-informed and prepared at every step. My thanks to Karen for making my first home-buying experience a positive one, and I would highly recommend Richard Kendall to anyone looking to buy or sell a home.

Peter · 14 June 2024 · Richard Kendall Normanton

Agent replied · 24 August 2024

Thank you for leaving a review for Karen.

4/5

Trustpilot

Helpful

Helpful, professional and friendly estate agents, who kept us up to date with the purchase of our house. We directly and predominately dealt with ‘Karen Marijewko’ and she provided great service to both me and my husband. Would recommend.

Helen · 13 June 2024 · Richard Kendall Normanton

Agent replied · 24 August 2024

Thank you for leaving a review.

5/5

Trustpilot

Amanda at Richard Kendall was amazing…

Amanda at Richard Kendall was amazing all throughout the process of purchasing my property. She kept regular contact and updates and all parties knew where they were in the process. Great job thanks very much.

J · 13 June 2024 · Richard Kendall Normanton

Agent replied · 24 August 2024

Thank you for leaving a review for Amanda at our Pontefract office.

5/5

Trustpilot

Brilliant service!

We have just sold our house through Richard Kendall and have found the whole experience excellent. The communication from Amanda Dyson has been exceptional from start to finish. Thank you for a quick sale and a very smooth transition. Jan x

J · 13 June 2024 · Richard Kendall Normanton

Agent replied · 15 June 2024

We appreciate the comments left for Amanda at our Pontefract & Castleford office. Thank you

5/5

Trustpilot

Richard Kendall are the ones to trust

As always Richard Kendall have not let me down, when either buying or selling a property, they make the process easy and uncomplicated. I was regularly kept up to date by Liz Cooke, who always goes the extra mile to make sure things run smoothly, in what can be a stressful situation. Will definitely use again and again.

Damian · 13 June 2024 · Richard Kendall Normanton

Agent replied · 15 June 2024

Thank you so much for taking the time to leave a review for Liz and the service you have received.

4/5

Trustpilot

Great service

Great service. Professional and helpful. I would recommend.

Rebecca · 12 June 2024 · Richard Kendall Normanton

Agent replied · 15 June 2024

Thank you for leaving a review.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Richard Kendall, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Richard Kendall is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Richard Kendall

Which Richard Kendall office has the most reviews?

Ossett has the most, with 1,069 reviews rated 4.8 out of 5, followed by Horbury with 1,060.

Where are the Richard Kendall offices?

The three Richard Kendall offices, by town:

  • Horbury: 4 Cluntergate, Horbury, WF4 5AG
  • Normanton: 10 High Street, Normanton, WF6 2AB
  • Ossett: Unit 2 Wellgate, Ossett, WF5 8NS
Has Richard Kendall won any awards?

Yes. In The Trusted Agent 2026 awards, Ossett won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent