Richard Kendall estate agents in Ossett, Horbury and Normanton

★★★★★ 5/5

Trustpilot

Total Support and Professionalism

From the beginning of instructing Richard Kendall to sell our home. We experience totally professional expertise. Nothing was too much trouble, everything explained to us in an amazingly informative supportive and courteous manner. Andrew from Kendalls, who visited our home to take photographs for our brochures, as well as being extremely professional and qualified, using state of the art photographic equipment, helped us to present our property to its very fullest potential, and gave us lots of tips regarding the very best photographic profile. He was extremely patient, working tirelessly on our behalf, producing a high class brochure. Liz Cooke helped us throughout the process, amazingly professional, determined stalwart to give us the very best experience, ensuring we were kept well informed throughout, liaising with solicitors and our buyer's solicitors to ensure seamless communication to all. Liz is one in a million!! I have never come across such a hardworking individual within an estate agent practice and this was my 7th Purchase and Sale in a period of over 30 years. You know that you can totally trust and rely on the staff and company completely. Ours was a complex sale but Liz worked diligently on our behalf the whole time, to ensure the sale went through. Buying and Selling properties, is such an awfully stressful and challenge experience to go through, but Liz, Andrew and all the staff at RK, did everything they could for us to reduce stress, help and support us the entire time. We can't thank you enough for what you have done for us. Thank you!!!!

Glynis · 16 July 2024 · Richard Kendall Horbury

★★★★★ 5/5

Trustpilot

Richard Kendall team especially …

Richard Kendall team especially Elizabeth Cooke have been a real help in buying our property. Liz has been actively pursuing the whole process from the start till handing over the keys. She has been extremely polite and efficient.

Altaf · 15 July 2024 · Richard Kendall Horbury

★★★★★ 5/5

Trustpilot

Professionalism & Assistance

I love the level of professionalism and the fact that the person(Alice) in charge of our rented property was always ready to assist thrilled me. Would always recommend RK any day anytime.

Labiyi · 15 July 2024 · Richard Kendall Horbury

★★★★★ 5/5

Trustpilot

Outstnding Customer Experience!

Ms. Jessica Judd facilitated the letting process for us, throughout the process, I cannot speak highly enough of her exceptional service. From start to finish, Jessica demonstrated a level of professionalism, dedication, and expertise that made the entire experience seamless and stress-free.Thank you, Jessica, for your outstanding service and for making this experience so positive! I hope to see the same level of professionalism and support in the future as well :)

Farhan · 15 July 2024 · Richard Kendall Horbury

★★★★★ 5/5

Trustpilot

From first applying for a viewing to…

From first applying for a viewing to application and then moving in , has been exceptionally quick. Thank you Jessica Judd for your support throughout the renting process. I would highly recommend Richard Kendall Estate Agents.

Gabriel · 14 July 2024 · Richard Kendall Horbury

★★★★★ 5/5

Trustpilot

Great experience from start to finish

Great experience from start to finish. Richard Kendal helped us to rent a house. It's been a first time experienced for us in the rental of a new place via Richard Kendall at a local branch at Horbury and Jessica Judd was very supportive, friendly, professional and polite throughout the whole process. Jessica is a real credit to her company and I would definitely use the services of Richard Kendal again in the future.

Monica · 13 July 2024 · Richard Kendall Horbury

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service from the arranging of viewing the property, offer , further viewings , questions answered & kept informed throughout until closure . Regularly updated & informed thanks to Liz

Louise · 12 July 2024 · Richard Kendall Ossett

★★★★★ 5/5

Trustpilot

Excellent service.

The whole team at Richard Kendall were excellent, providing a very professional and friendly service, from start to finish in helping to make the process very smooth.A special mention for both Joanne and Donna who kept us fully informed during the whole process.

Mr · 12 July 2024 · Richard Kendall Horbury

★★★★★ 5/5

Trustpilot

Thankyou …

We were kept up to date on the progress of the sale of our property. Elizabeth Cooke was efficient and very helpful. Elizabeth was very friendly and always made you feel at ease.

Lorraine · 12 July 2024 · Richard Kendall Horbury

★★★★★ 5/5

Trustpilot

Elizabeth Cooke looked after us very…

Elizabeth Cooke looked after us very well during the process and was always available to talk to and responded promptly.Thankyou.

Jason · 12 July 2024 · Richard Kendall Horbury

★★★★★ 5/5

Trustpilot

Above and Beyond

The service from Richard Kendall’s was exceptional! We had Elizabeth Cooke looking after us from the start of our sale, right through to completion. She couldn’t do enough for us, and was always on the ball, which helped calm us down when it was getting stressful. Thank you Liz, the world needs more people like you 🤗

Ryan · 12 July 2024 · Richard Kendall Horbury

★★★★★ 5/5

Trustpilot

No problems at all nice smooth process…

No problems at all nice smooth process from start to finish. Kept informed throughout. Amanda Dyson always on hand to help and advise.

Dale · 10 July 2024 · Richard Kendall Horbury

★★★★★ 5/5

Trustpilot

Thank you to Alice and Francesca for…

Thank you to Alice and Francesca for all the support in organising the rental property. Alice was so helpful throughout the process.

Janet · 9 July 2024 · Richard Kendall Horbury

★★★★★ 5/5

Trustpilot

Thank you to Alice and Francesca

Thank you to Alice and Francesca for sorting out our rental property. Without all your help, we would have really struggled. Alice answered all our questions and was so helpful. Thank you

Claire · 9 July 2024 · Richard Kendall Horbury

★★★★★ 5/5

Trustpilot

Highly recommend!

Both Donna and Joanne were very helpful and knowledgeable regarding purchasing a property. I bought my first house through them and they always kept me up to date with what was going on and the next steps. They were very friendly and always knew the answers to any questions I had. Highly recommend!

Holly · 9 July 2024 · Richard Kendall Horbury

★★★★★ 1/5

Trustpilot

Worst Renting Experience

One of the worst renting experience. Property Address: 27 Finkin Lane, Wf3 4NJThe story starts with Richard kendalls agent showing us a property and had zero knowledge about it. The guy showed the house and a garage. Considering the space of the garage and the house, we put up the application and offered extra rent to acquire the property. Little did we know what we are stepping into. As soon as we gave a notice to our previous landlord about leaving the property and close to move in date, Richard Kendalls Agent "Alice Duckett" said, we are sorry to show you the garage but we can't give you the garage. We had no option but to move in with no garage and same extra rent. Right after we moved in, the walls of the property starts to get wet. I contacted Alice Duckett from Richard Kendalls Horbury Office about the situation and she with the landlady put a blame on us and said, you guys are drying clothes in there and that is causing those wet walls. However, that wasn't true as after some time, the water starts dripping from the ceiling. Upon putting pressue and involving the council to sort this issue, we came to know that the chimney top is damaged and water is coming from a big hole. Richard Kendalls and the Landlady "Alex" knew about it and they tried hiding that by applying fresh paint.I found some proofs of it online when I searched the property address later and the pictures came out. There were clear water leaks visible on the walls of the rooms and living room. I tried reporting this issue for months as the property feels super wet and we couldn't heat the property properly. My wife was pregnant and the cold was really unbearable. The council came in, did the inspection and really did noting else other then just sending a notice to the landlady and never followed back as well. A few months gone by and we passed the winter time and then came another issue, the BEES flooding in to our living room in numbers each day. In the chimney whole, there was a huge wasps hive. I chased 2 months with Richard Kendalls to sort this issue out and they were just ignoring it. Finally after 2 months, they sent pest control unit who were not able to go on the roof and the roofer wasn't agreeing on going to the roof because of the Bees. With all those issues and worst customer care, I had to leave the property. Now I left the property, the landlady and Richard kendalls are trying to take the deposit money as there is a small paint pint they found on a cupboard. They also want to take more money out of my deposit because I had internet setup in the property "With their Concent" which they don't remember now.Such worst estate agents, who will do anything to rip you off.

Ahsan · 8 July 2024 · Richard Kendall Horbury

★★★★★ 5/5

Trustpilot

Great experience

Great experience, helpful and supportive staff

Mohamed · 7 July 2024 · Richard Kendall Horbury

★★★★★ 5/5

Trustpilot

Two property sales in Ossett

We sold two properties in Ossett, and the support and help we received from the Ossett office, and Lucy in particular, was fantastic.Both sales were problematic to some extent, one requiring a deed of variation, and the other one requiring additional documentation from the buyer and their solicitor.On multiple occasions, Lucy helped coordinate activities and actions across both sets of solicitors, and the buyer and seller, ensuring that the sales both went to completion. Without her involvement, at least one of the sales would have fallen through.The original marketing of the properties and guidance on asking price was done very professionally, and Richard Kendall’s support in allowing one of the buyers to rent out the property as the sale went through allowed us to accept a slightly lower asking price.I would happily recommend them, and would use them again for future purchases and sales.

Andy · 2 July 2024 · Richard Kendall Horbury

★★★★★ 5/5

Trustpilot

I cannot recommend agent Karen…

I cannot recommend agent Karen Marijewko at Richard Kendall Wakefield, highly enough for her outstanding professionalism and attention to detail throughout our property buying experience. From the initial viewing to the final signing, Karen demonstrated a deep understanding of the market and superb negotiation skills. Her dedication and commitment to finding us the perfect property did not go unnoticed. Thanks to Karen, we were able to secure the beautiful property at Western Road, Tingley, which we now call home. If you are looking for a knowledgeable and attentive estate agent, look no further than Karen Marijewko at Richard Kendall .

Steven · 1 July 2024 · Richard Kendall Horbury

★★★★★ 5/5

Google

Great experience. The process wasn't long until have the flat. Very attentive staff.

Sara · 30 June 2024 · Richard Kendall Horbury

★★★★★ 5/5

Google

First class service as always, we always use Richard Kendall & we wouldn’t use anyone else. Thank you to Helen who was brilliant & very efficient.

Teresa · 30 June 2024 · Richard Kendall Horbury

★★★★★ 5/5

Google

We recently purchased through Richard Kendall, and are very grateful to have had such support and friendly staff to talk to throughout the process. They helped us immensely despite working with truly terrible solicitors on our end, being friendly and approachable, whether in person in Wakefield, on the phone, or via email. They happily passed and received messages on behalf of ourselves and the seller, and never once made us feel unwelcome when doing so. We mainly dealt with Karen, who was proactive and helpful throughout our very long purchase. I could not recommend using Richard Kendall enough and hope to have the pleasure of doing so myself in the future.

Ethan · 29 June 2024 · Richard Kendall Normanton

★★★★★ 5/5

Trustpilot

LIZ was great!

LIZ was great during our sale process, always keeping in touch. Great company to sell through.

Kathryn · 29 June 2024 · Richard Kendall Horbury

★★★★★ 5/5

Trustpilot

Kept us up to date with progress very…

Kept us up to date with progress very helpful

Mr · 27 June 2024 · Richard Kendall Horbury