Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI had a great experience working with Milly Newall. She was professional, friendly, and very helpful throughout the process. The process itself was smooth, and her replies to emails were always very fast, which kept everything moving efficiently. Her support made what could have been a stressful experience much easier. I highly recommend her customer service and dedication. Thank you, Milly!
Ramin · 13 April 2026 · Richard James Irthlingborough
Agent replied · 13 June 2026
Thanks Ramin for the positive feedback! Fast communication and a smooth process can make all the difference, so it is fantastic to hear you felt so well supported throughout.
★★★★★ 5/5
GoogleI had a great experience working with Emma Hanley. She has been incredibly efficient, responsive, and professional throughout the process. …
Kat · 13 April 2026 · Richard James Irthlingborough
Agent replied · 13 June 2026
Thank you Kat for such lovely feedback. It is great to hear everything felt organised and proactive throughout, with communication that kept things moving smoothly from start to finish.
★★★★★ 5/5
GoogleVery helpful in a tough time for me
Adam · 10 April 2026 · Richard James Irthlingborough
Agent replied · 10 July 2026
Thank you so much for your kind words. We’re really glad we could support you during a difficult time, it truly means a lot to us.
★★★★★ 5/5
GoogleWe have been so lucky to get support from Glenn and Claire in buying our first home! They took all the time we needed to talk us exactly through the process and reassured us at all times. Thanks a lot 😊 …
Miriam · 8 April 2026 · Richard James Irthlingborough
Agent replied · 8 July 2026
Good afternoon,
Thank you so much for your lovely review.
We’re delighted to hear that Glenn and Claire were able to support you throughout your first home purchase.
Buying your first property can be a daunting experience, so it’s good to know that they took the time to guide you through the process.
We truly appreciate your kind words, and we wish you every happiness in your new home.
Best wishes,
Balgores - Romford
★★★★★ 5/5
GoogleRichard James and his staff were amazing handling my mums house sale . We cannot recommend them enough. They looked after my mum during viewings and were very accessable for questions. I highly recommend them. Very proffessional and kind.
Juliet · 7 April 2026 · Richard James Wellingborough
Agent replied · 13 April 2026
Thank you Juliet for such a lovely review. It was a pleasure meeting your mum and helping with the sale of the house. We wish you all the very best in the future.
★★★★★ 5/5
GoogleI am so glad that we chose Oulsnam Barnt Green to sell our property. Shelbi, Sarah and Karen are brilliant - friendly, professional, on the ball and best of all great with communication, keeping us up to date at every stage. I would recommend this estate agent to everyone.
Abi · 6 April 2026 · Richard James Irthlingborough
Agent replied · 6 June 2026
Thank you so much for your wonderful feedback Abi 🏠We are so pleased that you entrusted Oulsnam Barnt Green to sell your home. …
★★★★★ 5/5
GoogleShelbi and her team at Oulsnam Barnt Green are amazing! So supportive and extremely helpful throughout our purchase. They went above and beyond every step of the way. If we ever decide to sell, they will be our go to.. we would recommend them 💯! …
Sarah · 6 April 2026 · Richard James Irthlingborough
Agent replied · 6 June 2026
Thank you for your review Sarah, we are so pleased to hear that you felt the support of the Barnt Green team during your purchase. It was a pleasure to assist you in purchasing your new home 🏡 …
★★★★★ 5/5
GoogleMichaela is an excellent customer support representative for the facilities management department of the building where I rent my apartment. She is empathetic to situations, swift to reply to messages as well as both very polite and professional. I have been grateful for her recent assistance with a few issues I’ve encountered at the property which is considered a high end complex, therefore you expect a commensurate level of service. My experience so far has certainly been that she provides this. Thank you Michaela.
Matthew · 6 April 2026 · Richard James Irthlingborough
Agent replied · 6 June 2026
Thanks so much for taking the time to write this review. It mean so much to the team.
★★★★★ 5/5
GoogleSteph kept us up to date and informed throughout the whole process. Great energy and efforts to get our sale through.
A · 6 April 2026 · Richard James Irthlingborough
Agent replied · 6 June 2026
Thank you for your kind words, Steph and the team are extremely grateful!
★★★★★ 5/5
GoogleGreat service! Well done Gemma for all your hard work, and of course the rest of the staff who were so long suffering for putting up with me!
Debra · 4 April 2026 · Richard James Irthlingborough
Agent replied · 4 June 2026
Hi Debra,
Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with us. Gemma and the rest of the team are over the moon with your kind words. It was a pleasure working with you, and we're always here to help, no matter what! Looking forward to seeing you again soon.
★★★★★ 5/5
GoogleAmelia Wootton at the Weybridge office, has been amazing and really helpful throughout the whole process!!
Kelly · 4 April 2026 · Richard James Irthlingborough
Agent replied · 4 June 2026
Hi Kelly,
Thank you so much for your kind words, Amelia does prides herself in her customer care and she'll be trilled to receive such a lovely review.
Kind Regards
Claudia Thorpe
Lettings Manager
★★★★★ 5/5
GoogleI recently rented a house in Weybridge and was helped by Claudia and Louis, who were both amazing. I cannot recommend them more highly.
Moving can often be stressful, but Claudia’s professionalism, patience, and kindness shone through as she helped me navigate the process. She was always highly responsive and extremely helpful in resolving any issues that came up.
Similarly, Louis is highly attentive and together they make a terrific team!
I’m moving to Weybridge from London and I and my two boys Leo and George are looking forward to being part of a community with such lovely people. Truly a class act in every respect.
David
David · 4 April 2026 · Richard James Irthlingborough
Agent replied · 4 June 2026
Thank you so much for such a fantastic review David. It really does mean a lot to Louis and I.
We're looking forward to having you as part of the community. You know where we are if you need any recommendations too.
Luna is very much looking forward to meeting Leo and George too.
I hope your move on Monday so smoothly too.
Kind Regards
Claudia Thorpe
Letting Manager
★★★★★ 5/5
GoogleThey were great, found a buyer very quickly and were very professional. Nothing was too much and they went beyond an agents duty. I highly recommend them
Zeppa · 3 April 2026 · Richard James Irthlingborough
Agent replied · 3 August 2026
Dear Zeppa, thank you for your lovely review. Wishing you all the best for the future, from Peter and all the Poundbury team
★★★★★ 5/5
GoogleAlex from MS has been particularly helpful over the past few days (he’s always helpful and efficient by the way), but as a landlord, I find the admin is always tedious. Alex stepped up and sourced all the information that I needed and delivered the next working day !
Chris · 3 April 2026 · Richard James Irthlingborough
Agent replied · 3 June 2026
Thank you for positive feedback Chris, we are really happy to hear you received the information you needed so quickly and that the process was made easier for you. We truly appreciate your feedback and hope everything continues to run smoothly for you.
★★★★★ 1/5
GoogleExtremely rude on email.
Rebecca · 3 April 2026 · Richard James Irthlingborough
Agent replied · 3 June 2026
Hi Rebecca,
We are sorry to hear you feel this way and would like to help resolve any issues as quickly as possible.
Please get in touch with us on, 0113 236 9888 so we can investigate this further.
Thank you.
★★★★★ 5/5
GoogleDdm have been fantastic quick and helpful especially Lucy she couldn’t do anymore for us. I would highly recommend using ddm and no one else
Liam · 31 March 2026 · Richard James Irthlingborough
Agent replied · 31 July 2026
Thank you so much for your wonderful review, Liam! We're thrilled to hear that you had a fantastic experience with DDM Residential, especially with Lucy's assistance. Your recommendation means the world to us, and we look forward to helping you again in the future!
★★★★★ 5/5
GoogleBrilliant and professional service from the whole team. Made the whole process smooth and easy and good communications throughout.
Tom · 30 March 2026 · Richard James Irthlingborough
Agent replied · 30 May 2026
Thank you Tom for your 5 star review and your feedback. We have enjoyed working with you both and wish you all the very best for the future
★★★★★ 5/5
GoogleExcellent service , very helpful staff with the personal touch . Delighted to get feedback as soon as the house is viewed .
Sheila · 28 March 2026 · Richard James Irthlingborough
Agent replied · 28 May 2026
Thank you for your lovely review. We’re delighted our team could provide helpful, personal service and keep you updated throughout the process.
★★★★★ 5/5
GoogleExcellent estate agency. The staff are extremely friendly and go the extra mile to support house buyers.
Victoria · 28 March 2026 · Richard James Irthlingborough
Agent replied · 28 May 2026
Thank you for your wonderful feedback Victoria. We’re glad our team could go the extra mile to support you.
★★★★★ 5/5
GoogleThe estate agents are honest and they’re very helpful. They respond quickly to emails and they try to provide as much information as they can about the properties they’re selling
Nadia · 28 March 2026 · Richard James Irthlingborough
Agent replied · 28 May 2026
Thank you so much for your kind review. We are glad you found our team helpful and responsive throughout your property search.
★★★★★ 5/5
GoogleGreat company to work with, very friendly staff!
Joshua · 28 March 2026 · Richard James Irthlingborough
Agent replied · 28 May 2026
Thank you Joshua! We’re so happy to hear you enjoy working with our team in Shenfield 😊 …
★★★★★ 5/5
Googlegood customer service. Very quick to response.
Ex05124 · 28 March 2026 · Richard James Irthlingborough
Agent replied · 28 May 2026
Really appreciate your kind words. Happy to hear our quick responses made a difference.
★★★★★ 5/5
GoogleGood communication and quick to respond to enquiries. Still going through the purchase process but all smooth so far.
Lisa · 28 March 2026 · Richard James Irthlingborough
Agent replied · 28 May 2026
Thanks Lisa. Happy to hear the process is running smoothly and that our Shenfield team has been responsive to your queries.
★★★★★ 5/5
GoogleBig thanks to Rebecca for all her help...gave us an amazing service...would give her more stars if I could
An · 28 March 2026 · Richard James Irthlingborough
Agent replied · 28 May 2026
Thank you so much! Rebecca will be thrilled to hear your kind words, we really appreciate your amazing feedback.
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