5/5
GoogleVery knowledgeable and helpful helped us get an offer quick and now sold. Kept us informed. Would use again
Agent replied · 7 May 2026
Thank you Jim for your kind words, we look forward to working alongside you again if the time arises.
Trusted Agent profile · Northamptonshire
Verified
Richard James reviews in Irthlingborough and Wellingborough
★★★★★
1,195 reviews across 2 offices and 2 platforms
Richard James has two offices, in Irthlingborough and Wellingborough (Northamptonshire). Together they have 1,195 reviews on two platforms, rated 4.7 out of 5 overall.
1,129
Reviews on Google
All 2 offices
66
Reviews on Facebook
Business-wide
Our offices
Richard James's two offices, most reviewed first. Each has its own page.
Awards
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Richard James office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleAlways helpful and great to work with in buying a property. Very friendly team.
Agent replied · 30 May 2026
Thank you David for your 5 star review and your thoughts of buying with Hackney and Leigh. Thank you for your kind words. We wish you all the very best for your new chapter.
3/5
GoogleI let my property with them. Pretty good at finding a tenant. Not so responsive after and a bit disorganised in communication which is frustrating and stressful. Comes with the territory I guess. (Update: had a call from director of Lettings who is working to improve responsiveness and tighten up the service. Fair play and I appreciate the outreach)
Agent replied · 26 June 2026
Thanks for your feedback Dom, and for your time on the call yesterday following your review. Ashtons work hard to find suitable tenants and we are pleased you found this satisfactory. Move-in is the start of the tenancy journey for the asset management team and we work hard to keep communication and asset management timely and relevant but accept that there are sometimes teething issues with new tenancies which usually settle very quickly. We hope there has not been too much inconvenience to you or the tenants and we look forward to continuing to support you throughout the tenancy. Best wishes from the team at Ashtons.
4/5
GoogleNot been there
5/5
GoogleRichard James sold our mum's house in Wellingborough. The whole process, from putting it on the market to completion, was just 2 months, so we were delighted about that. We found the staff pleasant, efficient and professional throughout. Richard treated our elderly mum with consideration and respect and all the staff were goid at keeping us informed and updated. The valuation was accurate, we were happy with the price we got and Richard James' fees were reasonable. So we were happy customers!
Agent replied · 7 May 2026
Thank you Jacqueline for your lovely review, the whole team really appreciate it. It was a pleasure to meet your mum and we are glad that as a family you was happy with our service. We wish you all the very best in the future.
5/5
GoogleI met Richard and after a very positive meeting I was confident that I was in very capable hands. The photo shoot was speedily and professionaly presented and the brochure appeared as if by magic.Everything in fact was smooth, the input from the sales office enthusuastic and on point. The Sales team/ client visits were conducted in a friendly way.Finally the sale was concluded in a very efficient manner. I would give my total experience with the Agency a 100% note of satisfaction. Thankyou
Agent replied · 13 April 2026
It was an absolute pleasure to sell your property and have you as a client. The whole team thank you for your kind review and we wish you well for the future.
5/5
GoogleWell, these estate agent, amazing people so friendly easy to contact And they keep you up-to-date everything with your progress as I just bought a house with these and fantastic service
Agent replied · 7 May 2026
Thank you for your lovely review, we really appreciate it. It was a pleasure to help you find your new home.
5/5
GoogleMy experience was 5 star from start to finish. I would highly recommend them .
Agent replied · 7 May 2026
Thank you Carol for your five star review, its lovely to know that you would recommend us.
5/5
GoogleVery pleased with the service received from Vanessa and Jolie. Very professional, personal and friendly. I felt they genuinely cared about our property and wanted to find the very best tenants they could. They were extremely thorough throughout and I felt like our property was in safe hands. Thank you.
Agent replied · 22 June 2026
Thank you so much, Hannah, for your wonderful 5‑star review. We’re really pleased to hear how positive your experience has been with Webbers Estate Agents Barnstaple. … More
5/5
GoogleConnor and Sarah were amazing throughout the process of buying my first home. Can’t thank the team enough for all there help.
Agent replied · 22 June 2026
Thank you so much for taking the time to leave such a lovely 5‑star review. Buying your first home is such a big milestone, and we’re thrilled that Connor and Sarah were able to support you every step of the way. At Webbers Estate Agents Barnstaple, we pride ourselves on being hands‑on, approachable and genuinely supportive, especially for first‑time buyers navigating the process for the first time. It’s great to hear that the team made your experience positive and reassuring from start to finish. Your feedback means a great deal to our Barnstaple branch, and it highlights why so many people choose Webbers when looking at houses for sale in Barnstaple or needing trusted advice on property sales in North Devon. If you ever need help in the future, whether that’s your next move or advice on the local market, we’d love to help again. Best wishes, Matt Davey Local Director, Webbers Barnstaple
5/5
GoogleRachel, Mike and Ollie were all very helpful and eased an 'interesting' purchase through with politeness and good humour.
Agent replied · 7 May 2026
Thank you Matthew for your review, It was a pleasure to help you through the 'interesting' purchase, we wish you all the best in your new home.
5/5
GoogleColin and his team made the stressful business of selling a house far smoother than it could have been. I was kept informed throughout the process and Colin chased our buyers solicitors and our buyers buyer solicitors when things needed …
Agent replied · 19 August 2026
Thank you David. Satpal
5/5
GoogleThank you to Colin and all the team for their help in selling our house and the purchase of our new property. Great service from start to finish with any queries effectively dealt with, and keeping us up to date. Also for Ray and Colin's extra effort in bringing all parties together to achieve the exchange and completion.
Agent replied · 19 August 2026
Thank you Mark. Satpal
5/5
GoogleGreat estate agents with the very best team around. Professional service, punctual with exceptional knowledge and always helpful. Will definitely use these people again.
Agent replied · 19 August 2026
Thank you. Paul
5/5
GoogleNatalie was instrumental in securing our purchase for us. We were in a precarious position and she drove the process through to exchange contracts in record time. The chain would have collapsed if it wasn’t for her total professionalism and expertise. If only she had handled our sale too!
Agent replied · 19 June 2026
Thank you from Richard James, Mill Hill, NW7
5/5
GoogleWe had a fantastic experience with Natalie - she understood our requirements, went over and above to help us, and was so kind and thoughtful. We were delighted to find our new home and would recommend Natalie without a doubt.
Agent replied · 19 June 2026
Thank you from Richard James, Mill Hill, NW7
5/5
GoogleThank you Anthony in lettings. He was very helpful and professional... Really recommend him
Agent replied · 19 June 2026
Thank you from Richard James, Mill Hill, NW7
5/5
GoogleWe have just sold our rental property and Richard James were on point at every stage. They were proactive and professional and completely held their patience as hubby and I could barely ever answer the phone due to meetings. They helped us sort out all manner of bits and pieces and we would not have managed without them. They were just brilliant and I really never thought I would have said this. A huge thanks to the whole team
Agent replied · 22 April 2026
Thank you for such a lovely in depth review, the team really appreciate it. It was no problem at all to help you sort things whilst you was unavailable. We wish you all the best in the future.
5/5
GoogleWonderful experience with Richard James Estate agents. Professional, friendly and informative. Highly recommend this amazing Estate agents. Quick process from start to finish .Would 100% use again. Thankyou😊 …
Agent replied · 7 May 2026
Thank you Susan for taking the time to leave such a lovely review, we really appreciate it. We are glad that you was happy and look forward to working with you again in the future if the time arises.
5/5
GoogleJasmine has been great during our sale this month. Very helpful
Agent replied · 15 July 2026
Dear Simone, Thank you for your feedback! We’re so pleased to hear that Jasmine has been such a great support during your sale. Providing helpful and attentive service is really important to us, and it’s wonderful to know she made the process smoother for you. Wishing you all the best, and thank you for choosing Streets Ahead! Kind regards, Zoe Streets Ahead
5/5
GoogleThanks Jasmine for ur help and suggesting houses to me.
Agent replied · 15 July 2026
Dear Adam, Thank you so much for your kind words! We’re delighted to hear that Jasmine was able to help and guide you to the right properties. We’ll be sure to pass on your lovely feedback to her. If you need any further assistance, the Streets Ahead team is always here to help! Kind regards, Zoe Streets Ahead
5/5
GoogleTop marks to the R&D Middleton team, specifically Bryony Crookes and Aneeka Baker who've so far made the sale process smooth and hassle free. Great communication and follow ups - fingers crossed the rest of the process progresses just as well! :)
Agent replied · 13 June 2026
Thanks Jamie for the positive review. We are really pleased the process felt smooth and hassle free, with great communication along the way. Sending our best going forward!
5/5
GoogleInitially I called and was rudely told I can’t view the property as I did not speak to their mortgage advisor, they were trying to push that on me but I refused. I reached out again and was able to book the viewing through a different agent and finally put an offer down on the property. Bryony Crookes has been helping through the initial steps and made the steps smooth. Aside from their policy of declining viewings without speaking to mortgage advisor the rest of the experience has been pleasant.
Agent replied · 13 June 2026
Thank you for your honest feedback, Azlan. We are sorry the initial interaction left you feeling frustrated, but pleased to hear the rest of your experience was much smoother and more positive from there onwards. Your comments are appreciated and will be taken on board.
5/5
GoogleEmma and all the staff at the Middleton branch have been nothing but supportive and helpful with advice and help with paperwork.
Agent replied · 13 June 2026
Thank you Sean for such kind words. Lovely thta you feel we have been so supportive and helpful throughout, especially with the paperwork and advice needed. All our best!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Richard James
How many reviews does Richard James have?
Richard James has 1,195 reviews across its two offices, rated 4.7 out of 5 overall: 1,129 on Google, 66 on Facebook. Company-wide Facebook reviews for Richard James are counted once, not once per office.
Which Richard James office has the most reviews?
Irthlingborough has the most, with 908 reviews rated 4.8 out of 5, followed by Wellingborough with 335.
Where are the Richard James offices?
The two Richard James offices, by town:
- Irthlingborough: 28 High Street, Irthlingborough, Northamptonshire, NN9 5TN
- Wellingborough: 27 Sheep Street, Wellingborough, Northamptonshire, NN8 1BS
Has Richard James won any awards?
Yes. In The Trusted Agent 2026 awards: Richard James, Wellingborough won Trusted Agent.
