5/5
Perfect
Agent replied · 28 May 2026
Thank you Viki. We’re thrilled you had a great experience with us.

Trusted Agent profile · Northamptonshire
Verified
★★★★★
1,195 reviews across 2 offices and 2 platforms
Richard James has two offices, in Irthlingborough and Wellingborough (Northamptonshire). Together they have 1,195 reviews on two platforms, rated 4.7 out of 5 overall.
1,129
Reviews on Google
All 2 offices
66
Reviews on Facebook
Business-wide
Richard James's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Perfect
Thank you Viki. We’re thrilled you had a great experience with us.
5/5
A first class service! From the first moment I opened the door and explained my request, I received a fantastically warm welcome from everyone in the Hornchurch office. The service has been superb so far. Nothing is too much trouble for them. A lovely friendly family firm. I would highly recommend.
Thank you so much for your lovely review! We’re thrilled you felt so warmly welcomed at our Hornchurch office. Your kind words and recommendation mean a great deal to our family team. We’re always here to help.
5/5
Amazing team, well looked after us for 8 years! Superb. Sadly my landlord went for some crap estate agent and we got just kicked out from the place because of how greed that new estate agent was by increasing rent by 50% on spot
Thank you so much for your kind words and for being with us for 8 years, it really means a lot. We’re very sorry to hear about your recent experience; that must have been incredibly frustrating. We truly wish you all the best moving forward, and we’re always here if you need us again.
5/5
Our estate agent Sophie went above and beyond for us, very helpful always available when you needed her and her industry knowledge allowed us to make informed decisions. Very happy customer
Thank you so much for your fantastic 5‑star review! We’re delighted to hear that your experience with Webbers Estate Agents Barnstaple was such a positive one. … More
5/5
The BEST Estate Agents we have ever dealt with!! Rebecca and Ginny have been outstanding! We have never had such proactive, caring, and personal service from any other agent with moving house. Totally changing the estate agent cliché. So much so I'd love to work with this company myself. Thankyou from the bottom of my heart. 100 % highly recommended!
Thank you very much, Caroline, for your fantastic 5-star review. We’re delighted to hear that your experience with Webbers Estate Agents Minehead and Exmoor has been the best you’ve ever had. Rebecca and Ginny will be thrilled to know their proactive, caring, and personal approach made such a positive difference to your move. Your comments perfectly reflect the commitment our Minehead and Exmoor estate agents bring to every client, and it’s wonderful to hear that the service exceeded expectations and challenged the usual estate agent cliché. Recommendations like yours truly mean a great deal to us. If you ever need advice on property sales in Minehead or across Exmoor, we’ll be more than happy to help. Best wishes, Ginny Saunders - Exmoor Property Director
5/5
We cannot recommend Richard James Estate Agents in Mill Hill highly enough! From the very start, their service has been absolutely exceptional. The speed and efficiency with which they handle everything is incredible, there’s no waiting …
Many thanks from the team at Richard James, Mill Hill, NW7
1/5
Why do Estate Agents feel the need to compulsively lie? This is what I asked myself after there had been no progress since offer accepted and just repeated messages from Natalie that 'the seller had a cold' and 'the seller was on holiday' and 'I was on holiday' and 'it was Easter break so she was busy'. 4 weeks on with no initiated or completed paperwork, turned out that actually, the seller's onward purchase had either fallen through or was simply a fable to begin with. What annoys me so much is that honesty and transparency may have meant we remain in the purchase; instead you lose complete faith in the agent who is meant to be dealing with this. Would not recommend.
Thank you for your message. We take feedback very seriously; however, we do not recognise your name and are unable to locate any record of you on our system. Could you please provide the full property address in question, along with your full name and any additional details, so we can investigate this matter further? We look forward to hearing from you. Kind regards, Richard James Estate Agents
5/5
Richard is very responsive and professional throughout the entire process. He kept us well informed at every stage and was always available to answer our questions. His communication was clear, prompt, and reassuring, which gave us great confidence from start to finish. He handled everything efficiently and proactively, ensuring that matters progressed smoothly and without unnecessary delays. We really appreciated his attention to detail and his willingness to go the extra mile. I would highly recommend Richard to anyone looking for a reliable and dedicated agent.
Thank you from all at Richard James, Mill Hill, NW7
5/5
Richard and team helped with selling our house in Mill Hill. Their local knowledge of the area meant the quality of prospects we had through the door was high and we were successful in getting a good deal. Happy to recommend Richard James.
Thanks Ravi from all at Richard James, Mill Hill, NW7
5/5
Rating only, no written review.
Many thanks Emily from all at Richard James, Mill Hill, NW7
5/5
Jasmine was very kind and seems like she has a lot of knowledge , she was very efficient and supportive with answering any questions i had . Thanks Jasmine!
Dear Denisa, Thank you so much for taking the time to share your feedback. We’re delighted to hear that Jasmine made such a positive impression. Her knowledge, efficiency and supportive approach are exactly what we strive to deliver, so it’s wonderful to know she was able to answer your questions and make the process easier for you. We’ll be sure to pass on your kind words to Jasmine, she’ll really appreciate them! Kind regards, Zoe Streets Ahead
5/5
excellent service, Jasmine is extremely professional and seems to have a deep understanding of the market
Dear Harley, Thank you for your fantastic 5-star review. We’re delighted to hear you received excellent service and that Jasmine’s professionalism and in-depth understanding of the market stood out to you. We’ll be sure to share your kind feedback with her, she’ll be thrilled to know her expertise made a positive difference to your experience. If there’s anything further we can assist you with, please don’t hesitate to get in touch. Kind regards, Zoe Streets Ahead
5/5
Jasmine has been great throughout our house search.
Dear Emily, Thank you so much for your 5-star review. We’re so pleased to hear that Jasmine has been great throughout your house search. We’ll be sure to pass on your lovely feedback to her, she’ll really appreciate it. If there’s anything else we can help with, please don’t hesitate to get in touch. Kind regards, Zoe Streets Ahead
5/5
Street Ahead were great to deal with. Stefano helped me secure my property, gave clear and helpful advice during the process, was quick to respond, and kept me updated throughout. Highly recommend Street Ahead and Stefano.
Dear Shy, Thank you so much for your wonderful 5⭐ review! We’re delighted to hear that you had such a positive experience with Streets Ahead and that Stefano was able to support you so effectively throughout the process. Providing clear advice, staying responsive, and keeping our clients fully informed are all things we pride ourselves on, so it’s fantastic to know that came through. Your recommendation truly means a lot to the whole team at Streets Ahead. If we can assist you with anything in the future, please don’t hesitate to get in touch. Kind regards, Zoe Streets Ahead
5/5
It was really good experience, quick and very professional staff. Especially Jasmin.
Dear Alvyn, Thank you for your 5⭐ review! We’re so pleased to hear you had a great experience with us and found the process quick and professional. Jasmin will be especially happy to hear your kind feedback - we’ll be sure to pass it on. Thank you again for choosing Streets Ahead! 😊 Kind regards, Zoe Streets Ahead
5/5
The staff at Richard James in Wellingborough were so helpful in the sale of our property. Any issue that came up was dealt with quickly and effiently. Would recommend them to friends and family.
Thank you Jodie for such kind words, the team really appreciate it. It was a pleasure to help you with any issues that arose. We wish you all the happiness in the future
5/5
From start to completion, RJ were always friendly, professional, and nothing was too much trouble
Thank you Terri for your lovely review, we really appreciate it.
5/5
Incredibly helpful. They made the whole process of selling our house run smoothly.
Thank you Kenneth for your five star review, it means a lot to the team
5/5
Thank you for your work, it was a wonderful experience. I am very grateful to agents Elizabeth and Ada for their professionalism and attention to all details. I wish you many successful deals and grateful customers. All the best.
Thank you very much for your thoughtful review, we’re delighted to hear you had such a positive experience throughout the process. We truly appreciate your kind wishes and hope everything goes wonderfully for you moving forward.
5/5
Really good team to work with - Elizabeth Powell was very helpful and professional throughout the purchase process.
Thanks for the positive review, Meetra! Delighted to hear the purchase process felt professional, helpful and easy to navigate throughout.
5/5
Great team very helpful
Thank you for your kind review David. We’re glad to hear you found the team helpful and appreciate your support. 😊 …
5/5
Always approachable and helpful. Highly recommend
5/5
Great team to work with, super knowledgeable on the local area
Dear Helen Thank you so much for the kind words. We really enjoy working with you, and appreciative of all your help.
5/5
Brilliant staff. Very helpful. Nothing too much trouble.
Thank you for your kind words😊We’re glad our team could be so helpful and make everything easy for you. …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Richard James has 1,195 reviews across its two offices, rated 4.7 out of 5 overall: 1,129 on Google, 66 on Facebook. Company-wide Facebook reviews for Richard James are counted once, not once per office.
Irthlingborough has the most, with 908 reviews rated 4.8 out of 5, followed by Wellingborough with 335.
The two Richard James offices, by town:
Yes. In The Trusted Agent 2026 awards: Richard James, Wellingborough won Trusted Agent.