Newest first, from every platform, with the office each review is about. First names only.
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4/5
GoogleAway for a week in May. Lovely big house. Great Location for shops.
Helly Β· 12 May 2026 Β· Richard James Irthlingborough
Agent replied Β· 2 June 2026
Hi Helly,
Thank you for your lovely review. Weβre so pleased you enjoyed the house and the location, being close to the shops always makes life easier, especially when the snack cupboard mysteriously empties itself on holiday!
We hope you had a fantastic week away and would love to welcome you back again soon.
Kind Regards,
Harris & Co
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5/5
GoogleLovely place, clean and quite spacious. Ideal for family or group of friends as it can accommodate up to 14 pax. Location is also great as itβs near the touristy spots. Will definitely book again. ππ β¦
Rafael Β· 12 May 2026 Β· Richard James Irthlingborough
Agent replied Β· 2 June 2026
Hi Rafael,
Thank you so much for the amazing review! Weβre so happy you enjoyed the space and found it perfect for your group. We do love how the property gives everyone enough room to spread out a little, especially before the arguments over who gets the best bedroom start π
Great to hear the location worked well for exploring all the local tourist spots too.
Weβd absolutely love to host you again soon, the kettle will be ready and waiting!
Kind Regards
Harris & Co
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5/5
GoogleExcellent service, very thorough. Communication was 1st class. Loads of viewings and smooth process. Thank you
Bluemo Β· 11 May 2026 Β· Richard James Wellingborough
Agent replied Β· 11 May 2026
Thank you for such kind words, it was a pleasure to help you in your move.
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1/5
GoogleIβm not sure how theyβve had my review removed concerning 10 swan street. I lived there for 18 months, the bedroom ceiling was thick with black, dripping wet mould. I left the house to which they kept my deposit despite the circumstances they had me living in. I can now see its up for sale with pictures showing theyβve attempted to paint over the mould which you can still see. Jackie had a terrible attitude and any issues with the property they werent interested in.
Mia Β· 9 May 2026 Β· Richard James Irthlingborough
Agent replied Β· 6 June 2026
We are sorry to read that you feel dissatisfied with your experience. We take all reports of maintenance concerns seriously and always aim to work with tenants and landlords to resolve issues raised during a tenancy.
As a regulated agency, we are unable to discuss specific details relating to deposits or tenancy matters publicly. However, deposit deductions are handled in accordance with the tenancy agreement and, where applicable, through the relevant tenancy deposit protection scheme procedures.
We also strongly dispute the suggestion that concerns raised were ignored. Records show communication was maintained throughout the tenancy and appropriate actions were taken where issues were reported to us.
We appreciate all feedback and are sorry that you remain unhappy with your experience.
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5/5
GoogleVery nice professional agents to deal with.
Quiet precise and on point. Oskar and Ross were always available when needed for queries. Will recommend them to family and friends going forward.
Florence Β· 8 May 2026 Β· Richard James Irthlingborough
Agent replied Β· 8 July 2026
Good morning,
Thank you for your review. We will be sure to pass your feedback on to Oskar, Ross and the rest of the team.
We look forward to assisting any family or friends you send our way.
Best wishes,
Balgores, Romford
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5/5
GoogleExcellent service and prompt response
Will highly recommend
Asha Β· 8 May 2026 Β· Richard James Irthlingborough
Agent replied Β· 8 July 2026
Good morning,
Thank you for your kind words about our excellent service.
Your recommendation is apricated.
Best wishes
Balgores - Romford
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5/5
GoogleI would like to give a big thank you too Ross for all the help and advice whilst selling my late mothers property. He was very professional and courteous during the whole process. If you ever needed anyone to help you Ross would be my personal recommendation. Thanks.
Mark Β· 8 May 2026 Β· Richard James Irthlingborough
Agent replied Β· 8 July 2026
Good afternoon,
Thank you for your review.
We are pleased to hear that Ross was so helpful during such a difficult time. We will be sure to pass your feedback on to Ross and the team.
Best wishes,
Balgores, Romford
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5/5
GoogleRating only, no written review.
Masoud Β· 7 May 2026 Β· Richard James Irthlingborough
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1/5
GoogleAwful money grabbers
Do not use these people to rent
They will try and keep your deposit for no good reason.
I left the house in a perfectly good condition (confirmed by the landlord)
The review they left of the house was awful made out Iβd left it in a tip.
Also want to charge me a days rent for handing the keys back early when my tenancy ended on Easter Sunday so there was no way I could give the keys back.
Even after I gave 6 weeks notice instead of 4.
They were closed on the Sunday as it was a bank holiday and subsequently would have been closed on the Monday too.
Awful awful people avoid at all costs!!!!!
Carrie Β· 6 May 2026 Β· Richard James Irthlingborough
Agent replied Β· 6 June 2026
Thank you for your feedback. We are sorry to hear that you are dissatisfied with your experience and would like to take the opportunity to clarify the situation.
With regard to the deposit, all deductions proposed are based on the independent check-out report and supporting evidence, including photographs and the inventory prepared at the start of the tenancy. These reports are carried out by third-party clerks to ensure impartiality. Where there is any disagreement, the matter can be referred to the relevant tenancy deposit scheme for independent adjudication, which we fully support.
In relation to the condition of the property, we note your comments; however, our assessment must rely on the documented inventory and check-out process rather than informal confirmation. This ensures consistency and fairness to all parties.
Regarding the return of keys, tenancy agreements require that keys are returned on or before the last day of the tenancy. Where this falls on a non-working day, tenants are expected to make prior arrangements with the office to facilitate return of the keys or use our post-box if the office is closed. In the absence of such arrangements, charges may apply in line with the terms of the tenancy agreement. These charges are not intended to be punitive but reflect continued possession and associated costs.
We also acknowledge that you provided more than the minimum required notice, which we appreciate. However, notice periods and end-of-tenancy procedures are separate matters and are applied in accordance with the tenancy agreement.
We are committed to acting fairly and transparently at all times and always take clients instruction.
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5/5
GoogleBuying my first property has been a whirlwind adventure, All the staff have been very helpful, Megan Walker especially was very patient with me as I fumbled my way through the the first steps of the Journey. Hopefully all the legal stuff goes well. I'm very grateful to Megan and Webbs Estate agents.
Joshua Β· 4 May 2026 Β· Richard James Irthlingborough
Agent replied Β· 4 July 2026
Thank you, Joshua, and congratulations on your first property. First steps can be overwhelming, so we're glad Megan was patient and guided you through. We hope you are enjoying your new home! The Webbs Cannock Team
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5/5
GoogleHonest & professional opinion. Went through all documentation and was happy to answer any questions. Would recommend
Sandra Β· 4 May 2026 Β· Richard James Irthlingborough
Agent replied Β· 4 July 2026
Thank you, Sandra. Honest, professional advice and taking the time to go through the paperwork is how it should be. We appreciate the recommendation. The Webbs Cannock Team
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5/5
GoogleMeg Walker has been brilliant at Webbs. Easy to deal with and explained everything so we understood. Always easy to reach and went above and beyond!
Mat Β· 4 May 2026 Β· Richard James Irthlingborough
Agent replied Β· 4 July 2026
Thank you, Mat. Megan will be pleased to read this, going the extra mile is what she does. The Webbs Cannock Team
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5/5
GoogleI would have no hesitation in recommending this estate agent. Peter Grout Smith from the Poundbury office has been professional and helpful throughout the sale of my motherβs apartment nursing the long chain through to exchange and we complete this week. His communication has been excellent.
Lou Β· 3 May 2026 Β· Richard James Irthlingborough
Agent replied Β· 3 August 2026
Dear Lou, thank you very much for your kind words. It was a pleasure acting on your behalf for the sale of your motherβs property. Weβre pleased to hear that your experience with the Symonds & Sampson Poundbury team was such a positive one. Thank you again, and best wishes from Peter and all the Poundbury team
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5/5
GoogleRating only, no written review.
Joanne Β· 2 May 2026 Β· Richard James Irthlingborough
Agent replied Β· 2 June 2026
Hi Joanne,
Thank you for the 5 star review, we really appreciate it. β¦ More
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5/5
GoogleFrom.booking, to arrival, our stay at Lighthouse View was amazing.
The fact our pooch was welcome made our stay easier.
We got the key code 30 mins before our check in time. We got straight in and β¦
Sarah Β· 2 May 2026 Β· Richard James Irthlingborough
Agent replied Β· 2 June 2026
Hi Sarah,
Thank you so much for such a detailed and thoughtful review, we really β¦ More
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5/5
GoogleFantastic property hot tub games room were brilliant great location will definitely be booking again
Martin Β· 2 May 2026 Β· Richard James Irthlingborough
Agent replied Β· 2 June 2026
Hi Martin,
Thank you for the great review, really appreciate it. β¦ More
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5/5
GoogleLighthouse View is slightly away from the main areas but that is most definitely a positive. You will escape the hustle and bustle of the Blackpool seasonal rivals and yet be close enough to benefit. The property is lovely and spacious, not β¦
Edward Β· 2 May 2026 Β· Richard James Irthlingborough
Agent replied Β· 2 June 2026
Hi Edward,
Thank you for such a great and honest review, we really appreciate it. β¦ More
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5/5
GoogleRating only, no written review.
Samantha Β· 2 May 2026 Β· Richard James Irthlingborough
Agent replied Β· 2 June 2026
Hi,
Thank you for your 5-star review, we really appreciate you taking the time to β¦ More
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5/5
GoogleGreat helpful staff, really kind especially as it was our first time ever renting
Lambzed Β· 2 May 2026 Β· Richard James Irthlingborough
Agent replied Β· 2 June 2026
Thank you so much for your lovely feedback π
We are really glad we could help, especially as it was your first time renting, β¦ More
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5/5
GoogleGreat stay
Ian Β· 2 May 2026 Β· Richard James Irthlingborough
Agent replied Β· 2 June 2026
Hi Ian,
Thanks for the glowing review, short and sweet just like the perfect stay π β¦ More
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5/5
GoogleHollie and Georgia have been supporting us through the process as first time buyers and both have been fabulous! Weβve had fast, easy replies that have made the process really straight forward for us. We really appreciate it!
Jess Β· 30 April 2026 Β· Richard James Irthlingborough
Agent replied Β· 31 July 2026
Hi Jess, thank you so much for your wonderful review! We're thrilled to hear that Hollie and Georgia made your first-time buying experience so smooth and enjoyable. Your appreciation means a lot to us at DDM Residential, and we're here to support you every step of the way. Congratulations on your new home!
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5/5
GoogleI couldnβt be happier with the service I got from DDM. As a developer, Iβve dealt with quite a few agencies, and these guys really stand out.
They were on top of everything from start to finish always chasing things up, keeping the process moving, and pushing to get the deal over the line as quickly as possible. It made a big difference having that level of support.
What I appreciated most was how fair they were throughout. They handled things properly for both me as the seller and the buyer, which you donβt always see. It felt balanced and honest the whole way through.
Communication was great, always clear and straightforward, and I always knew where things stood. Overall, just a really solid, professional service.
Would definitely recommend DDM.
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Bekson Β· 30 April 2026 Β· Richard James Irthlingborough
Agent replied Β· 31 July 2026
Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with DDM Residential. Our team prides itself on providing proactive support throughout the process, and it's great to know that our efforts made a difference. We appreciate your recognition of our fair and balanced approach, as well as our clear communication. Your recommendation means the world to us, and we look forward to assisting you again in the future!
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5/5
GoogleThe experience of selling through Richard James was exceptional from beginning to end. The sale went through quickly and efficiently and the communication all the way through was second to none.
Dee Β· 30 April 2026 Β· Richard James Wellingborough
Agent replied Β· 7 May 2026
Thank you for such lovely words, it was a pleasure to help you sell your home. We wish you all the very best in the future.
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5/5
GoogleRichard Jamesh Estate agents was a pleasure to be working with and helped me to secure my first home.
Ali Β· 30 April 2026 Β· Richard James Wellingborough
Agent replied Β· 7 May 2026
Thank you for your kind words, it was a pleasure to help you find your first home. We wish you all the happiness in your new home.
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