Trusted Agent profile · Northamptonshire
Verified
★★★★★
1,195 reviews across 2 offices and 2 platforms
Richard James has two offices, in Irthlingborough and Wellingborough (Northamptonshire). Together they have 1,195 reviews on two platforms, rated 4.7 out of 5 overall.
1,129
Reviews on Google
All 2 offices
66
Reviews on Facebook
Business-wide
Richard James's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe had a great experience with Richard James and in particular Natalie who is always responsive, proactive and very helpful in getting the sale over the line. Would recommend.
Thank you from Richard James, Mill Hill, NW7
5/5
GoogleJoseph was great to work with; professional, responsive, and proactive throughout the process. He made everything feel smooth and well-managed, and I always felt informed. I’d happily recommend him.
Thank you from Richard James, Mill Hill, NW7
5/5
GoogleAnthony Cooper - have dealt with him for many years, one of the best , super efficient, excellent advice , very trust worthy and goes the extra mile! Couldn't recommend more!
Thank you from Richard James, Mill Hill, NW7
5/5
GoogleThanks Anthony for the professional, efficient and hassle free service in securing us a rental property in NW7!
Thank you from Richard James, Mill Hill, NW7
5/5
GoogleAnthony Cooper has been truly amazing in helping us secure our new place. His communication, professionalism and positive energy made the whole process so much smoother!
Thank you from Richard James, Mill Hill, NW7
5/5
GoogleVery helpful and responsive
Thank you from Richard James, Mill Hill, NW7
5/5
GoogleThank you very much for your support Anthony Cooper, lovely agent.
Many thanks from all at Richard James, Mill Hill, NW7
5/5
GoogleWe had a great experience with Richard James Estate Agents. The whole process was smooth and well organised from start to finish. A special thank you to Anthony, who was extremely helpful, professional and always responsive. He made everything much easier for us and supported us throughout the whole process. We are very happy with the service and would definitely recommend them.
Many thanks from all at Richard James, Mill Hill, NW7
5/5
GoogleI had a great experience with Anthony Cooper. As a first-time renter, the process felt quite intimidating at first, but he made everything simple and stress-free from start to finish. His communication was excellent - always clear, responsive, and professional. He was consistently helpful and quick to assist whenever I had any questions about the flat. I’m very happy and grateful for his service and would highly recommend him.
Many thanks from all at Richard James, Mill Hill, NW7
5/5
GoogleRichard James were simply fantastic from the first day we walked into the office to discuss putting our house on the market, right up until we sold. The whole team have been supportive, slick to communicate with and know the local market inside out. I could not recommend them highly enough!
Many thanks from all at Richard James, Mill Hill, NW7
5/5
GoogleBrilliant local estate agent. Manage our sale incredibly well. Was honest and proactive throughout. After our sales was agreed managed the chain incredibly well.
1/5
GoogleVery disappointing experience with this estate agent. We enquired about a property in M9 that we were interested in purchasing, but our emails were ignored and we received no reply or call back. When I eventually called them, the person who answered came across as extremely arrogant and unhelpful. We asked a reasonable question regarding the lease, as we have previously purchased similar leasehold properties within the same estate and are familiar with some of the mortgage lending issues that can arise. In particular, many leasehold properties in that estate have a ground rent review every 10 years, which can be problematic for many mortgage lenders unless a deed of variation is agreed. We simply wanted to know whether the seller may be open to resolving this issue by doing a deed of variation before we spent time and money progressing with viewings, surveys, legal work, and mortgage applications. Instead of listening properly or offering to check with the seller, the agent immediately dismissed the question and repeatedly told us to speak to our solicitor. The tone throughout the conversation was rude and unprofessional. As experienced property investors who have dealt with hundreds of agents over the years, this was one of the worst interactions we have had with an estate agent. Potential buyers should be treated with professionalism and basic courtesy. Very poor communication and a disappointing experience overall.
5/5
GoogleAs a company we sell many properties and deal with many agents. We didn’t have the easiest property to sell however the team at Richard James Estate Agents persisted with viewings and managed to secure a sale efficiently. A special thanks to Mike who went beyond by helping with an administrative issue - much appreciated. Securing a sale is one thing however the teams willingness to see the sale through to completion was first class. I hope I have the opportunity to use Richard James. Many thanks. Ross
Thank you Ross for such an honest review, the team really appreciate the feedback. It was a pleasure to help you in the sale of your property and we wish you all the best for the future.
4/5
GoogleSpeak with George
Thank you David for this glowing review! We very much look forward to working with you in the near future!
5/5
GoogleGreat service from the Middleton Branch, very attentive and quick to respond to queries. Special Thank you to Elizabeth & Lisa.
Thanks for the positive review, Shope! Really pleased you have found our attentiveness and quick responses to stand out during your experience.
5/5
GoogleElizabeth Powell was really well organised and really helpful in making my sale go through in time with the sale of my property . Very professional and polite .
Thank you for such kind feedback. Keeping everything on track and well organised during a sale is so important, so it is lovely to hear you had such a positive experience with us. Best wishes!
5/5
GoogleVery helpful from buying my house to selling it and renting it out in between times.
Thank you Dave for your kind words, we really appreciate them.
5/5
GoogleA very pleasant experience. Extremely easy to talk to and very proactive and professional. The whole process from start to finish was not always easy but they certainly smoothed the way.
Thank you Julia for your kind review, agreed it was not smooth but with teamwork we got there in the end. We wish you all the happiness in your new home.
5/5
GoogleMike, Ollie and Rachel are a pleasure to work with. We have used their service a number of times. Very friendly and always happy to help.
Thank you Amey for your lovely review, it was a pleasure to work with you again and thank you for returning.
5/5
GoogleLovely Airbnb, clean, tidy and fantastic hottub!!
Thank you for your lovely review, we are really pleased you enjoyed your stay. Great to hear the property was clean and tidy, and even better that the hot tub … More
5/5
GoogleIncredible host quick to respond place was nice clean warm environment very welcoming highly recommend and will be back later this year
Hi Chad, Thank you so much for the lovely review 😊 … More
5/5
GoogleRating only, no written review.
Thank you so much for the 5 stars! We really appreciate you taking the time to leave us a review. It means a lot to … More
5/5
GooglePerfect, modern and well equipped apartment. Well spaced, and it’s has got everything you need. Would recommend this place for a big group of friends or even family. Beautiful apartment.
Hi Cassie, Thank you so much for the lovely review! We’re so happy you enjoyed the apartment and found it modern, spacious and fully equipped, we like to think it’s got everything you need… apart from someone to unpack your suitcase unfortunately 😄 It’s great to hear it worked well for your group too. Big enough for family time, friend catch ups, and importantly, enough space to escape each other after arguing over what takeaway to order! Thank you again for the recommendation, and we’d absolutely love to welcome you back for round two soon. Kind Regards, Harris & Co
4/5
GoogleWe booked this accommodation at the very last minute for the early bank holiday weekend. Communication from them was excellent and everything was easy to understand in the emails. When we arrived we were a little put off about the location BUT when we went in the apartment it was fabulous. Everything we needed was supplied. Living room was beautifully decorated and comfortable. Full working kitchen with all gadgets needed. Lovely clean shower and toilet room with towels supplied. The bedroom was clean and had a lovely wardrobe. A couple of things missing like bedside tables and lamps. And placemats for the dining table (we didn't want to mark the table). Also the front door was a bit stiff to close. The price for 2 nights was excellent and it's only a five minute walk from a park, the beach and shops. I would definitely recommend and return ourselves.
Hi Joanne, Thank you so much for your lovely review and for choosing to stay with us over the Bank Holiday weekend. We are really pleased to hear you enjoyed the apartment and found it clean, comfortable and well equipped. We completely understand your first impression of the location, but we are glad the apartment itself turned things around once you stepped inside 😊 Thank you as well for the helpful feedback regarding the bedside tables, lamps, placemats and the front door. We genuinely appreciate guests taking the time to mention the smaller details as it helps us improve the experience for future stays, and we will certainly look into these. It is great to hear you enjoyed the value for money and the location close to the beach, park and shops. We would love to welcome you back again in the future and hopefully earn that extra star next time ⭐ Kind Regards Harris & Co
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Richard James has 1,195 reviews across its two offices, rated 4.7 out of 5 overall: 1,129 on Google, 66 on Facebook. Company-wide Facebook reviews for Richard James are counted once, not once per office.
Irthlingborough has the most, with 908 reviews rated 4.8 out of 5, followed by Wellingborough with 335.
The two Richard James offices, by town:
Yes. In The Trusted Agent 2026 awards: Richard James, Wellingborough won Trusted Agent.
