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Richard James reviews

4.7

★★★★★ Excellent

1,195 reviews across 2 offices and 2 platforms

www.richardjames.net

Richard James has 1,195 reviews across two offices (Irthlingborough and Wellingborough) and two platforms, rated 4.7 out of 5 overall. Richard James has the most, 908. Checked 9 October 2026.

Google logo

4.7 / 5

1,129

Reviews on Google

All 2 offices

Facebook logo

4.9 / 5

66

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Our offices

Richard James's two offices, most reviewed first. Each has its own page.

Awards

Trusted Agent 2026 results for Richard James. Each award is assessed separately from the review sites.

Latest reviews from every Richard James office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Absolutely first class service from start to finish !!! A million Thank yous to James Rota and his amazing team at Richard James Wellingborough ( especially April- what an angel and super professional !!) highly recommended …. Thank you all so very much… Berni, Darren and John x

Berni · 23 June 2026 · Richard James

Agent replied · 24 June 2026

Thank you Berni for such kind words, we really appreciate it! It was a pleasure to help you with the sale and we wish you all the very best in the future.

5/5

Google

Very helpful and polite very proffesional

Kim · 20 June 2026 · Richard James

Agent replied · 4 July 2026

Thank you, Kim. Helpful, polite and professional is exactly how we want every visit to feel. We appreciate the lovely review. The Webbs Cannock Team

5/5

Google

Calum was very helpful, polite and professional whilst helping me buy my property Keep going as you are

Cheryl · 20 June 2026 · Richard James

Agent replied · 4 July 2026

Thank you, Cheryl. Calum will be glad his help made buying your property easier, and we will pass your kind words on to him. The Webbs Cannock Team

5/5

Google

Excellent service from start to finish. Jay was very helpful and supportive, even when there were issues on my side. He was patient, always willing to help and very quick to answers any questions I had. 100% would recommend.

Nicky · 20 June 2026 · Richard James

Agent replied · 4 July 2026

Thank you for the wonderful review, Nicky. Jay will be delighted to read this. The Webbs Cannock Team

5/5

Google

Great service full of information and nothing to much trouble

Heather · 20 June 2026 · Richard James

Agent replied · 4 July 2026

Thank you, Heather. We really appreciate the kind words! The Webbs Cannock Team

5/5

Google

Excellent experience. They were supportive and helpful. I bought my new forever home and used the mortgage broker, the conveyor which were also excellent. I highly recommend Webbs

Jennifer · 20 June 2026 · Richard James

Agent replied · 4 July 2026

Thank you, Jennifer. It is great to hear the move to your forever home went well and that our mortgage and conveyancing colleagues looked after you too. We wish you many happy years there! The Webbs Cannock Team

5/5

Google

Rating only, no written review.

Cameron · 20 June 2026 · Richard James

Agent replied · 4 July 2026

Thank you for the five stars, Cameron. The Cannock team appreciate it.

5/5

Google

Rating only, no written review.

Jane · 20 June 2026 · Richard James

Agent replied · 4 July 2026

Thank you for the five stars, Jane. Much appreciated by the Cannock team.

5/5

Google

My partner and I recently purchased our house via this branch and I'd happily recommend the team to others. Dani actually found us our perfect home before it was even officially on the market and supported us throughout the sales process, chasing for updates and helping us get things over the line. Huge thank you to her!

Samantha-May · 19 June 2026 · Richard James

Agent replied · 19 August 2026

HI Samantha. Thanks for the review. Paul

5/5

Google

Rating only, no written review.

Callum · 19 June 2026 · Richard James

5/5

Google

I would certainly recommend Richard James estate agent to all, very professional in all aspects, totally feel you are kept in the loop, quick to respond to any call emails etc. I would not use any other . Thank you to all the team brilliant

Andrew · 18 June 2026 · Richard James

Agent replied · 23 June 2026

Thank you Andrew for your lovely review, we are really glad that you are happy with the service we provided. We wish you all the very best in the future.

5/5

Google

Very happy with the service at Romford branch. Charlie dealt with us. He was professional, helpful and very quick to respond to our enquiries. Highly recommend

Sab · 17 June 2026 · Richard James

Agent replied · 8 July 2026

Hi Sab, Thank you for your kind feedback. We’re delighted to hear that Charlie provided professional and helpful support throughout your experience and was always quick to respond to your enquiries. It’s great to know the Romford estate agent team delivered the level of service and communication you were looking for. We really appreciate your recommendation. Kind Regards, Balgores Romford

5/5

Google

I was looking to purchase a property and received a huge amount of support throughout the process. Charlie C has been fantastic, taking the time to understand exactly what I was looking for and consistently sending through suitable properties. His communication, professionalism, and dedication have made the search much easier and more enjoyable. I would definitely recommend him to anyone looking for help finding their ideal property.

Sahira · 17 June 2026 · Richard James

Agent replied · 8 July 2026

Hi Sahira, Thank you for your kind feedback. We’re delighted to hear that Charlie C provided dedicated support throughout your property search and took the time to understand your requirements fully. It’s great to know his professionalism and communication helped make the process of finding a home much easier and more enjoyable. We really appreciate your recommendation and your positive comments about the Romford estate agent team. Kind Regards, Balgores Romford

5/5

Google

Rating only, no written review.

Suji · 17 June 2026 · Richard James

Agent replied · 8 July 2026

Hi Suji, Thank you for taking the time to leave us a rating. We really appreciate your support and are pleased to know you had a positive experience with the Romford estate agent team. If you ever need expert property guidance or assistance with buying or selling a home in the future, we’ll be happy to help. Kind Regards, Balgores Romford

5/5

Google

Sofia is great definitely ask for her. She was so sweet when viewing the property.

Kristina · 17 June 2026 · Richard James

5/5

Google

I can thoroughly recommend Richard James Irthlingborough branch. We were first time buyers and they helped us so much to understand the process and to keep us updated from the sellers end. All in all 12 weeks from start to finish and I’m sure it would have been longer if it wasn’t for them. Olly, Amanda and Mike are a fab team and I can safely say if we ever planned on selling they’d be the team we went to. Thanks again guys!

Charlie · 16 June 2026 · Richard James

Agent replied · 29 June 2026

Thank you Charlie for your kind review, the team really appreciate it. It was a pleasure to help you with the sale of your home.

5/5

Google

A very good service with friendly and professional staff. Would readily recommend.

Michael · 15 June 2026 · Richard James

5/5

Google

Rating only, no written review.

Digi · 15 June 2026 · Richard James

5/5

Google

Rating only, no written review.

Olenka · 12 June 2026 · Richard James

5/5

Google

Everyone that helped pushed a transaction that completes 15th May and one that is very close to my heart, i thank you so so much. You really should be proud of being the way you are and in particular a big thank you to Kelly. You have been so amazing. I really hope I get the opportunity to work with you all again in the future. Wish all Estate Agents cared like you all did. All the best, from Kaz Solicitor :) xx

Kalwant · 10 June 2026 · Richard James

Agent replied · 10 July 2026

Thank you so much for your lovely review, Kaz. It was a pleasure to help with such an important transaction, and Kelly will be especially delighted by your kind words. We truly appreciate your support and wish you all the very best for the future, we’d love to work with you again someday!

5/5

Google

Very easy to deal with and really helpful, considering I was a first time buyer.

Louis · 10 June 2026 · Richard James

Agent replied · 10 July 2026

Thank you for your lovely review. We're so pleased to hear that you found the process easy and helpful, especially as a first-time buyer. It was a pleasure assisting you, and we wish you all the best in your new home.

1/5

Google

Very poor service complained 5 times via telephone about a property and shown pictures , never received a phone call back !!!!!

Jason · 9 June 2026 · Richard James

Agent replied · 10 June 2026

Unfortunately, we have no record whatsoever of you or your calls, this is clearly not a genuine review. If you believe this is incorrect, please email us so we can investigate your query. 25th June 2026, we have not received an email from you and still cannot find any record of contact with with, we therefore deem this a fake review.

5/5

Google

Anthony was excellent throughout the process. He was quick to resolve any issues, handled all the documentation efficiently and was very thorough in his work. He was also friendly, approachable and easy to communicate with. I would highly recommend him to anyone looking for a reliable and professional agent.

Azzurra · 5 June 2026 · Richard James

5/5

Google

Richard James and their team were very professional with all aspect for the sale of my property. I would definitely recommend them.

Clive · 4 June 2026 · Richard James

Agent replied · 8 June 2026

Thank you Clive for your lovely review, the team really appreciate it. We wish you all the best in the future.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Richard James

How many reviews does Richard James have?

Richard James has 1,195 reviews across its two offices, rated 4.7 out of 5 overall: 1,129 on Google, 66 on Facebook. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Richard James office has the most reviews?

Richard James has the most, with 908 reviews rated 4.8 out of 5, followed by Richard James with 335.

Where are Richard James's offices?

Richard James, 28 High Street NN9 5TN; Richard James, 27 Sheep Street NN8 1BS.

Has Richard James won any awards?

Yes. In The Trusted Agent 2026 awards: Richard James, Wellingborough won Trusted Agent.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.