Trusted Agent profile
Verified
★★★★★
1,195 reviews across 2 offices and 2 platforms
Richard James has 1,195 reviews across two offices (Irthlingborough and Wellingborough) and two platforms, rated 4.7 out of 5 overall. Richard James has the most, 908. Checked 9 October 2026.
1,129
Reviews on Google
All 2 offices
66
Reviews on Facebook
Business-wide
Richard James's two offices, most reviewed first. Each has its own page.
Trusted Agent 2026 results for Richard James. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMany thanks to Mike, Ollie and Rachel, for helping and guiding us through a very challenging sale at times. I would not hesitate to recommend them - they are professional, helpful and friendly, and would use again definitely . Thank you again, Jane and Steve Brocklehurst
Thank you Jane and Steve for your lively review, it was a pleasure guiding you through the sale to get you to completion. We wish you all the happiness in your new home.
5/5
GoogleI cannot fault the level of professionalism of all the staff here that dealt with my sale. Every aspect from initial valuation through to completion day was done to a high standard and I was kept regularly updated with viewings, offers and any other information I needed. This has to be your first choice in buying or selling a property.
Thank you Mark for your lovely words, it really means a lot. It was a pleasure to assist you in selling your home and we wish you all the very best in the future.
5/5
GoogleRating only, no written review.
Thank you for your five star review
5/5
GoogleWe had a really positive experience with Richard James throughout the purchase of our new home. Many thanks to everyone we spoke to but especially to Ollie and Rachael. Always friendly, professional and happy to help. We appreciate all their help and would happily recommend them to anyone looking to buy or sell a property.
Thank you Ana, we really appreciate the kind words. We are glad that you had a positive experience with us and we are happy that you would recommend us. We wish you all the happiness for the future.
5/5
GoogleMy husband and I were pleased with the service Ollie (Oliver), he really kept the communication going from the viewings right through to handing us the keys on completion. Great customers service
Thank you for your lovely words, it was a pleasure to help you find your home. We wish you all the happiness in your new home.
5/5
GoogleExcellent service. Can’t ask for better communication and help
Thank you Ken for your review, it was a pleasure to help you sell your home and we wish you all the best for the future
5/5
GoogleExcellent service. Very professional and was kept informed throughout the sale. Would use again.
Thank you for the review Louie. Satpal
5/5
GoogleReally great team in Irthlingborough
Thank you Daisy for your review, the team really appreciate your kind words.
5/5
GoogleRating only, no written review.
Thank you for your five star review
5/5
GoogleRating only, no written review.
Thank you for your five star review
5/5
GoogleRichard James have been brilliant from day one. Plenty of viewings, excellent feedback and they have chased up and down the chain to get us to completion day.
Thank you Wendy for such a lovely review, it was a pleasure to help you sell your home and we wish you the very best in the future.
5/5
GoogleWe bought and sold through this estate agency and had a great experience overall. They managed 25 viewings in one week and we sold within just 9 days. The team were friendly, proactive, and easy to deal with throughout, and helped chase things up when we had delays with the buyers’ solicitors. Special mention to Derek and Colin, who were especially helpful and always approachable. Overall, we felt well looked after and would happily recommend them.
I'm pleased you were happy with the service Claire, all the best for the future. Satpal
5/5
GoogleA massive THANK YOU Selling our late mum’s house after she passed away in October 2024 was one of the most emotional things our family has ever had to do. From the very beginning, Colin, Derek, and the entire team were incredibly compassionate, understanding, and professional. They treated us with genuine care and sensitivity throughout the whole process, always keeping us informed, providing honest feedback after viewings, and continually driving the sale forward. Their guidance, reassurance, and communication made what was a very difficult time so much easier to navigate. Nothing ever felt like too much trouble, and we always knew they had our best interests at heart. We are truly grateful for everything they did for our family and wouldn’t hesitate to recommend Colin, Derek, and the team to anyone looking for an estate agent who genuinely cares about their clients. Thank you all for your kindness, professionalism, and support. It meant more to us than you’ll ever know. The Burton Boys
Thank you for the review Donny. We are so happy it all went well for you and the family. Kindest Regards Satpal
5/5
GoogleFrom when we first viewed our new home to our move in date, DDM couldn’t have been more helpful. Ellie was awesome, no matter how many times I contacted her 😁 and exceeded our expectations by way of liaising with all the solicitors involved to our estate agent to the management company to our vendor - what an absolute gem. Thanks to everyone at the DDM team!
Hi Liz, thank you so much for your wonderful feedback! We're thrilled to hear that Ellie and the DDM team exceeded your expectations during your home buying journey. Our goal is to provide exceptional service and support, and it's fantastic to know we succeeded in making your experience a positive one. We appreciate your kind words and look forward to assisting you in the future! 😊
5/5
GoogleLucy has been so helpful with sorting everything out and getting it all in place for the date we wanted. The communication has been great and we have been kept informed at all times.
Thank you, Kay, for your wonderful feedback! We're thrilled to hear that Lucy provided such great support and communication throughout the process. At DDM Residential, we strive to ensure our clients are well-informed and comfortable every step of the way. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!
5/5
GoogleGreat experience. Very professional, proactive, friendly and helpful. Bought the house with them 5 years ago and now sold it. Couldn't praise them enough.10 stars 😊 …
Thank you Mihaela for your kind words. We are really pleased that you returned to us to sell your home. We wish you all the happiness in the future.
5/5
GoogleWe had an excellent experience with the estate agents throughout both the sale of our old home and the purchase of our new one. The team was professional, friendly, and always happy to answer our questions. They kept us informed at every stage of the process, making what could have been a stressful experience much smoother. Their communication was excellent, and they worked hard to keep everything moving, ensuring both the sale and purchase progressed as efficiently as possible. We really appreciated their dedication, honesty, and support from start to finish. We would highly recommend them to anyone looking to buy or sell a property. Thank you to the whole team for making our move such a positive experience!
Thank you, Chloe. Handling both a sale and a purchase together takes a lot of co-ordination, so it is good to hear it felt smooth and well communicated throughout. We wish you every happiness in your new home. The Webbs Cannock Team
5/5
GoogleExcellent comunication and very helpful staff, always prompt in answering any questions and chasing documents up with vendor. Highly recommend. Thank you.
Thank you Delia, It was a pleasure to help you with the purchase of your new home. We are pleased that you would recommend us and we wish you all the best for the future.
5/5
GoogleAmazing experience with Ellie from viewing the property right through to putting in the offer. She has been fantastic the process. Great company
Thank you so much for your wonderful feedback, Ashleigh! We're thrilled to hear that you had an amazing experience with Ellie throughout the property viewing and offer process. Our team at DDM Residential strives to provide exceptional service, and it's great to know we met your expectations. If you have any more questions or need assistance in the future, don't hesitate to reach out. We appreciate your support!
5/5
GoogleRating only, no written review.
Thank you for the five stars, Katie. It is much appreciated by the team at Cannock.
5/5
GoogleRichard James are always superb. They have looked after property rentals for us in the past and have recently sold a very specific property for us. Every interaction is very professional and we highly recommend them to anyone looking for an Estate Agent in the Wellingborough area.
Thank you Andrew for such lovely words, we really appreciate it. It was a pleasure to assist you in selling your home and we wish you all the happiness in the future.
5/5
GoogleThe team was helpful and we were always able to reach them. Very good comunication. They supported us from viewing to completion. Thank you Mike, Ollie and Rachel.
Thank you Elena for your kind words, the team really appreciate it. We wish you all the best in the future.
5/5
GoogleRating only, no written review.
Thank you for the five stars, Jacey. Much appreciated by everyone at Cannock.
5/5
GoogleWe’ve only ever used these estate agents so to be honest we have nothing to compare it with but we found the experience to be very easy would use again for sure. They marketed our property in the right price bracket And found us a buyer very quickly in fact we sold in about 27 hours and we found a property to purchase with richard James, which was also very quick and easy, The whole process from our property going on the market, Finding a buyer and finding a house to buy and moving in only took 14 weeks.
Thank you Joe for such a lovely review, the team really appreciate the comments. We are glad that you chose us to market your property and that we could help you find your next home. We wish you all the happiness in the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Richard James has 1,195 reviews across its two offices, rated 4.7 out of 5 overall: 1,129 on Google, 66 on Facebook. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Richard James has the most, with 908 reviews rated 4.8 out of 5, followed by Richard James with 335.
Richard James, 28 High Street NN9 5TN; Richard James, 27 Sheep Street NN8 1BS.
Yes. In The Trusted Agent 2026 awards: Richard James, Wellingborough won Trusted Agent.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.