5/5
GoogleA good experience using these agents.
Agent replied
:) Many thanks for using Regal Estates Jamie. Wishing you all the best in your new home.
Trusted Agent profile · Greater London
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Regal Estates reviews in Willesden, Mayfair and Neasden
★★★★★
537 reviews across 4 offices and 2 platforms
Regal Estates has four offices, in Willesden (two offices), Mayfair and Neasden (Greater London). Together they have 537 reviews on two platforms, rated 4.8 out of 5 overall.
533
Reviews on Google
All 4 offices
4
Reviews on View Agents
All 4 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Landlords3 reviews
I was very happy with the service that I received from Regal Estates, I dealt with the Willesden Branch. They were very professional in dealing with the ...Read all 3 from landlords
Tenants1 review
My experience with Regal is really good, I dealt with Sunil and Vik. Both provided a good service to help me with everything I needed. Available for anything at ...Read the review from tenants
Our offices
Regal Estates's four offices, most reviewed first. Each has its own page.
- Regal Estates Willesden (77 High Road)77 High Road, NW10 2SU257 reviews · 254 on Google (4.8)1 in the last 90 days
- Regal Estates Willesden (383 High Road)383 High Road, NW10 2JR249 reviews · 249 on Google (4.8)0 in the last 90 days
- Regal Estates Mayfair5 South Molton Street, W1K 5QE93 reviews · 93 on Google (4.8)1 in the last 90 days
- Regal Estates NeasdenRegal House, 439-443 North Circular Road, NW10 0HP1 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Regal Estates office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleVery happy with Regal especially their accounting team who email me whenever there has been a rent payment made with very clear financial statements and with clear communication regarding finance. I changed to them after being with another estate agents for a long time.
Agent replied
Dear Mr Mann, Many thanks for your review and we are very glad you are happy with the service, we will be sure to pass these kind comments onto the Accounts team.
1/5
GoogleLiars and thieves. They didn't pay a deposit.
Agent replied
Dear Mrs Tabacaru, We are sorry you felt the need to leave a negative review. You are well aware why part of your deposit is not being returned to you if you see the last email sent from our team to you on 1/11/2019. You chose to end your tenancy after four months despite the tenancy being a 12 month tenancy with a six month break clause. You also damaged the cooker hob which needed to be replaced. All of the costs you are being charged are justified and part of the terms you agreed to when you signed the tenancy agreement. You have not responded to our emails or calls regarding this. Feel free to contact us on 020 8459 2530 if you have any further issues. Best regards Regal Estates
5/5
GoogleGreat staff, always there to help and very happy with you guys.
Agent replied
Dear Ms Taba Many thanks for your kind words. :)
5/5
GoogleSunil and Ramesh were recommended to us by friends who had used Regal Estates to let their house, I cannot begin to explain what a smooth and professional experience we had, especially when compared to other agents we had used in the area. They go above the beyond normal duties as one would expect and everything is carried out in a proficient manner. I highly recommend Regal Estates to other landlords.
Agent replied
Dear Janki - Many thanks for your feedback. I will pass your message onto the team :)
5/5
GoogleFrom the first contact up to now I can only say good things about Regal Estates. Thank you for your service.
Agent replied
Dear Mr Jorg. Many thanks for your kind words.
5/5
GoogleGood agent
Agent replied
Hi Martha, many thanks :)
5/5
GoogleI have rented the same property through Regal Estates for around four years now and have always been impressed with their hands on approach and excellent customer service.
Agent replied
Many thanks for your feedback Roshni.
5/5
GoogleMany thanks to Regal Estates. I really enjoy my brand new flat. Thank you to the whole team.
Agent replied
Thank you Katarina. We are pleased you are enjoying your new home.
5/5
GoogleSunil and Ramesh have been extremely helpful and knowledgeable. Vijya, Renata and the whole property management team continue to support us and as agents they get things done! This is exactly what you want as a landlord from an agent.
Agent replied
Thanks Raj. We are really pleased you are happy with our services. We hope you continue to let your properties through Regal Estates.
5/5
GoogleMany thanks to Regal Estates, we rent a two bedroom apartment from them, their customer service is good, and their office open until late for me to collect keys. Everything is perfect in the apartment and I would use them again.
Agent replied
Many thanks Gratin. We are glad you like your new apartment. Do not hesitate to contact us if you have any issues.
2/5
GoogleJust checked out from a property after 2 years contract. People coming and going so frequently that almost no one knows who’s living under the same house...New people are not briefed about bin collection and keeping the common area clean either. Found myself took the trash out most of the times, or I had to do bin rota otherwise no one would ever take out the bin on collection days. Came back from holiday several times with overflowing trash and maggots blooming in kitchen. Towards the end it got worse that one side of the kitchen is always extremely greasy (few people never clean up after themselves). Also, make sure to clean extensively up on check out, I didn’t allocate enough time and left some limescale in bathroom and got charged a rather steep of £72.
Agent replied
Dear Hannah Doan, Thanks for your two star review. I can see that you have removed your comments however still given us a two star rating. As a tenant renting an en-suite room from us for over two years you mention you were unhappy at the property, then It does beg the question why you renewed your tenancy for two years given the fact you could have left the property at any time after six months. It seems your issue is regarding the £72 fee you are being charged from your deposit for the abysmal condition you left your en-suite bathroom in of which the condition was sent to you in your check out report with detailed images and description of the condition you left it in. When you checked into the property back in 2017 you were provided a luxury newly refurbished and professionally cleaned property as reflected in your initial inventory check-in report, when you checked out of the room it should have been professionally cleaned, not only was it not cleaned it was left in a far from adequate state, as shown to you in your check out report. Our client/ the landlord has actually been charged a lot more and the invoice was £150 for the cleaning of your room however as a gesture of good will only £72 has been charged to you. We thought this gesture of good would be appreciated however it is evident this isn't so. As a fully grown adult in a house share you should be taking responsibility collectively for the property with your housemates. If you have issues to do with cleaning with your housemates you should take it up with them as it is hardly in our control or within our remit of responsibility as per the signed tenancy contract. We will be sending you the full invoice amount which will be deducted from your deposit. Should you have any queries do not hesitate to contact us on 020 8459 2530. Regal Estates Administration Team
5/5
GoogleThanks to all the staff at Regal Canterbury who have been so helpful with my lettings process - Kerry, Megan and Jessica. All brilliantly professional and efficient and a real pleasure to deal with!
5/5
GoogleRating only, no written review.
Agent replied
thank you for the 5 star rating
5/5
GoogleBrilliant service - Regal Estates couldnt be more helpful. I have been renting from them for over 4 years and I am pleased with the service, if something goes wrong their team in Willesden always provide a solution quickly in a good amount of time.
Agent replied
Dear Mr Greyson, Many thanks for your kind words. We will feed this back to the property management team.
5/5
GoogleA very professional property manager. She replied very quick to my emails about an issue in my flat. She contacted immediately the landlord finding a good compromise between us.
Agent replied
Hi Jakub. Thanks for your comments. Please do not hesitate to contact us if you have any issues.
5/5
GoogleFirst class, really worth the trip up to London to meet in person. Simon was a pleasure to deal with and I would have no hesitation recommending. Thank you, the watch exceeded my expectation.
Agent replied
I'm very glad that you were happy with out recent meeting and purchase Graham, and thank you so much for the kind review. Hope to speak to you again soon. Thank you
5/5
GoogleRegal Estates were very personable and they helped me move into my new flat, very pleased to use them.
Agent replied
Hi Cy, great and thanks for the feedback. Hope you enjoy and settle well into your new place.
5/5
GoogleHad a great experience with Regal Estates, friendly, attentive and professional at all times. I would especially like to thank Sunil for his kind assistance and guidance, I have rented a number of flats through Regal Estates and each time their service is superb.
Agent replied
Hi Nita, thanks for your comments, we will pass your comments on to Sunil and the team.
5/5
GoogleThe lettings team have been really approachable, reliable, responsive, transparent and helpful in supporting us through the whole renting process from initial viewing to contract signing. Would thoroughly recommend them and use them again in the future.
Agent replied
Thanks Isabel - I will pass your kind words onto the team.
5/5
GoogleThey have been fantastic from our very first meeting. The whole team at Regal Estates has been (and continue to be) responsive and helpful. You can tell that they are experts in their field and their knowledge of lettings and current tenancy law shines through in their quality of service.
Agent replied
Hi Adit - Many thanks for your kind comments, we will pass this message onto the whole team here.
5/5
GoogleFirst class, really worth the trip up to London to meet in person. Simon was a pleasure to deal with and I would have no hesitation recommending. Thank you, the watch exceeded my expectation.
Agent replied · 23 August 2026
I'm very glad that you were happy with out recent meeting and purchase Graham, and thank you so much for the kind review. Hope to speak to you again soon. Thank you
5/5
GoogleI recently bought 3 high end watches from Simon and in each instance he has been really nice to buy from. He knows watches, his prices are very fair and he is genuinely concerned about customer service. I always say with watches, which can be a very risky, you buy the seller as much as the watch. I'll be buying more watches from Simon.
Agent replied
Thank you for taking the time to write a review about me and I am very pleased that you have been happy with the service I have provided you. Have a great day, enjoy your new watches and hope to see you again sometime soon! Thank you once again..Regards, Simon
5/5
GoogleI was very fortunate to find this place and Simon, who I understand run his kiosk for 20 years. He is an absolute gentleman and gave me a good price for my watch, when others had tried to haggle me down to silly figures. He drove a hard bargain, but gave me a price that I was happy with and was fair for the piece. I have absolutely no hesitation in recommending Simon and Regal Time to anyone looking to buy or sell a watch. He has a fantastic selection of well priced, luxury and often unusual time pieces. I shall certainly be going back to him in the future for my next investment!
Agent replied
Thank you very much for your kind (but true) words Sam. I'm very grateful and really appreciate you taking the time to leave a review about me. It was a pleasure doing business with you. Keep well and hope to speak to you again soon.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Regal Estates
How many reviews does Regal Estates have?
Regal Estates has 537 reviews across its four offices, rated 4.8 out of 5 overall: 533 on Google, 4 on View Agents.
Which Regal Estates office has the most reviews?
Willesden (77 High Road) has the most, with 257 reviews rated 4.8 out of 5, followed by Willesden (383 High Road) with 249.
Where are the Regal Estates offices?
The four Regal Estates offices, by town:
- Mayfair: 5 South Molton Street, Mayfair, Greater London, W1K 5QE
- Neasden: Regal House, 439-443 North Circular Road, Neasden, Greater London, NW10 0HP
- Willesden (383 High Road): 383 High Road, Willesden, Greater London, NW10 2JR
- Willesden (77 High Road): 77 High Road, Willesden, Greater London, NW10 2SU
What do landlords say about Regal Estates?
3 reviews from landlords, rated 4.7 out of 5 on average. For example, Russell wrote: "I was very happy with the service that I received from Regal Estates, I dealt with the Willesden Branch. They were very professional in dealing with the ..."
