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Regal Estates reviews

4.8

★★★★★ Excellent

93 reviews across 1 platform

5 South Molton Street, Mayfair W1K 5QE

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Regal Estates's Mayfair office at 5 South Molton Street is rated 4.8 out of 5 across 93 reviews on 1 platform, including 93 Google reviews rated 4.8. Checked 9 October 2026.

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4.8 / 5

93

Reviews on Google

This office

Reviews may appear on more than one platform.

About Regal Estates Mayfair

Regal Estates are a London based Lettings & Sales Agent covering North West and Central London. We are ARLA Members for lettings and strive to provide a a professional, fair and reliable full property solution to Landlords and Owners.

Reviews

Every review we hold for the Mayfair office, from every platform, shown as written. First names only.

5/5

Google

Regal Time London have been an absolute pleasure to deal with. Simon has been very informative, professional and offers an outstanding customer experience. The watches and jewellery Simon offers are presented in immaculate condition and I would not hesitate to recommend Simon in the future. In addition to purchasing 2 watches from Simon, he has sourced a specific item for me in a short time frame meeting the exact requirements we discussed. Superb service and customer care. 5*

Marc · 1 September 2024

Agent replied · 27 August 2024

Thank you so much for the review Marc. It was great to meet you and a pleasure in meeting your family. I am sure that both your wife and daughter will very happy with there new gifts. I hope they both wear them in good health, thanks once again and speak to you again soon....hopefully !! lol

5/5

Google

Simon was extremely informative and helpful throughout the process of sourcing me a watch. Excellent customer service and products. I can’t recommend him enough!

Joe · 13 November 2025

Agent replied · 13 April 2026

Thank you so much Joe, I hope you wear your new watch in good health :-)

5/5

Google

Purchased a Rolex Pepsi GMT from Simon. Great service from him. Very knowledgeable and is happy to spend time chatting about all things watches. Will defiantly use again and would highly recommend.

Clive · 23 July 2026

Agent replied · 23 August 2026

Thank you so much for the kind review Clive. I’m so glad you liked it and yes it was good to meet you and chat watches with you. Keep well and maybe we will speak again. Thank you 🙏 …

5/5

Google

Just purchased a Tiffany Hardware Pearl Lock necklace from Simon. The necklace was in new condition with original boxes. Simon was absolutely faultless from initial enquiry to purchase! I highly recommend Regal Time London to anyone who’s interested in high end jewellery.

Patricia · 30 November 2024

Agent replied · 22 November 2024

Thank you so much for the Kind review Patricia and I am so glad that you are thrilled with your new necklace. I hope you wear it in good health :-)

5/5

Google

I had her pleasure of buying 2 timepieces from Simon. I can only echo the glowing reviews he has received from other customers. Simon is approachable, friendly and extremely professional. While at the same time understanding of the customers point of view. I bought these remotely without viewing and the whole process was faultlessly followed through. The watch world is such hit and miss; hence I am so relieved to have found such a reliable and friendly dealer. Having put my full faith in Simon I was rewarded with an amazing experience. If you are looking at purchasing a luxury watch do not go anywhere else. I will certainly be back,. Thanks again Simon you have made me very very happy.

Rory · 13 April 2022

Agent replied · 30 July 2023

Thanks so much for the kind review Rory, it’s very much appreciated. Thank you once again.

5/5

Google

Simon is THE consummate professional. Not only that, when it comes to REAL customer service, the watch retailers should take notice. Simon offers genuine outstanding customer service how it SHOULD be delivered. This was my FIRST Rolex purchase. What a fantastic experience, day, time etc spent at Regal Time London picking my watch up in person, NOTHING was too much trouble, time, explanations, functions, adjustments, complete set up ready to go, Safe carriage . AND a check via tx to make sure I arrived home safe. EVERYTHING just done. And more importantly......Tea and Choc biscuits....!!! I rest my case !! Simon, THANK YOU So much

Ron · 13 April 2022

Agent replied · 30 July 2023

Thank you so much for kind review Ronnie....its just the way it should be done. Glad you were happy with everything from start to finish. I wish you well to wear your new watch, stay safe and speak to you soon.

5/5

Google

I've just purchased a new 41mm Submariner Bluesy from Simon at Regal Time and I can't speak too highly of him. I've not purchased from him previously but I can say in all honesty Simon is a gentleman and a pleasure to deal with. The watch was sent to me next day delivery, arrived as described which was new and unworn, and in perfect condition. Would i buy from Simon again..... in a heartbeat Would I recommend him to family and friends.... without hesitation If you're in the market for a watch then do yourself a favour and contact Regal Time

Andrew · 23 August 2021

Agent replied

I'm so pleased you were happy with my service and the watch you have just received. I hope you wear it in good health my friend. Thanks for the review ad hope to speak to you again one day. thanks

5/5

Google

Just had the pleasure of dealing with Simon over the sale of my Rolex submariner. Simon gave me the best offer out of a number of different dealers and despite me living in Glasgow and Simon in London, everything about the process was as smooth as can be. He kept me updated about the process, arranged an insured courier collection of the watch, and the agreed amount was in my account within just a few hours of the watch being delivered to Simon. Couldn’t hope for a better service! Wouldn’t hesitate to recommend Simon for anyone looking to sell their watch, no matter where you live in the country. 5 star service!!

Lee · 23 August 2021

Agent replied

Thank you for the lovely review Lee, I am so glad you you were happy with my service. Hope to speak to you again one day. Thanks

5/5

Google

I purchased this Nautilus 5726A-001 from Regal Time last week. Simon comes very highly regarded on watch enthusiasts forums and through online reviews such as here, so I had no hesitation or concerns about completing an online purchase for this watch. The watch was advertised as an unworn 2020 model , complete set with box, papers and Certificate of Origin - this was exactly what I was looking for. Simon did me a very fair price on the watch that I am happy with. I did not need to view the watch prior to purchase since I was already aware of Simons impeccable reputation and I put my trust in him. I transferred the money on Monday and Simon drove the two and a half hour journey to deliver me the watch in person on Friday. The watch was exactly as described in completely new, unworn condition. Simon is extremely knowledgeable in every aspect of horology and after some discussion over coffee regarding my next impending purchase he will soon be sourcing me my next watch. I can highly recommend Regal Time London to my friends or anybody else. Phil

Phil · 23 August 2021

Agent replied

thank you so much for the kind review, its nice to hear great feedback about me. Keep enjoying your new watch and look forward to seeing you soon with the next one!! Thanks again.

5/5

Google

I have just purchased a rolex 116610LN from Regal time and found Simon very helpful, trusted and honest. The service was excellent the watch was as described and was sent out first class and packed properly. This is the first watch I have bought from Regal time and would definitely use them again. Not my first Rolex and don't normally buy pre owned But with huge waiting lists wanted to find a trusted dealer and at a fair price. Very satisfied and pleased. Thank you Simon, I will be back. Gary.

Gary · 23 August 2020

Agent replied

Excellent Gary, I'm glad you were happy with everything! Thank you and speak to you soon.

5/5

Google

When you buy something as valuable as a Rolex Sea Dweller online, the seller plays a pivotal role in putting you at ease. In this regard, Simon did not disappoint and was a gentleman throughout. The condition of the watch I received was exactly as described and I appreciated his continuos and courteous communication about the watch and its delivery. The watch is everything I hoped for, as was the transaction. I can wholeheartedly recommend Regal Time. Thank you Simon.

Shereif · 23 August 2020

Agent replied

It was a pleasure Shereif. Thank you so much for the kind words, I always try to conduct myself the same way and try to make the experience as easy and as pleasurable as it can and should be for everyone! Thank you once again and I hope you enjoy your new watch.

5/5

Google

I recently asked Simon for some help and advice on sourcing an IWC Portuguese Chrono. He was honest, direct and could not have spent more time with me. Once the decision was made he was able to provide a brand new watch for an excellent price - better than other dealer's used prices.. His communication was - and continues to be - excellent. I have no hesitation in returning to Regal Time and have recommended Simon to family, friends and colleagues, confident he will look after them as he did with me. Thank you Simon

Richard · 23 August 2020

Agent replied

Thank you very much for the kind words Richard and I'm glad you were happy with everything. Keep enjoying your watch and speak to you soon. Thank you once again.

5/5

Google

What can I say. I have dealt with Simon on more then one occasion now and it has always been a pleasure. Outstanding products, very comfortable surroundings and I’ve never felt pressured to purchase anything, (A rarity in today’s world). A gorgeous selection of watches and other one off jewellery pieces available on site, and on rare occasions, if what I’ve wanted has not been there, Simon has sourced it for me from some of his many contacts in the business. I would highly recommend visiting Simon before your next watch purchase. You’re sure to find something you will like at a very reasonable price. Will be seeing you again at some point very soon Simon and thank you so much for the beautiful timepieces you have sourced for me thus far. God bless.

Naeem · 23 August 2019

Agent replied

Its always a pleasure doing business with you my friend. Keep enjoying your watches and catch up with you soon. Thank you for taking the time to write this review about me, I am very grateful and really appreciate it. Thank you.

5/5

Google

What can I say. I have dealt with Simon on more then one occasion now and it has always been a pleasure. Outstanding products, very comfortable surroundings and I’ve never felt pressured to purchase anything, (A rarity in today’s world). A gorgeous selection of watches and other one off jewellery pieces available on site, and on rare occasions, if what I’ve wanted has not been there, Simon has sourced it for me from some of his many contacts in the business. I would highly recommend visiting Simon before your next watch purchase. You’re sure to find something you will like at a very reasonable price. Will be seeing you again at some point very soon Simon and thank you so much for the beautiful timepieces you have sourced for me thus far. God bless.

Nelson · 17 May 2019

Agent replied

Its always a pleasure doing business with you my friend. Keep enjoying your watches and catch up with you soon. Thank you for taking the time to write this review about me, I am very grateful and really appreciate it. Thank you.

5/5

Google

I recently bought a watch from Simon (a Panerai Luminor), my first serious purchase (at least for myself). I'd been doing lots research over the course of about a year (I was apprehensive to take the plunge!) and somewhere along the way came across Simon's website. He had lots of great stock and in my case a watch that wasn't particularly easy to come by in London. I spoke to him on numerous occasions and and he really put me at ease and was never pushy. I could see that here was a guy who was equally passionate about watches and about providing a great service. You can trust Simon to guide you through the process and to make sure that you're happy at the end of it. By the time I'd decided to pull the trigger I knew I was getting the exact watch I wanted at a very fair prose from a chap I'll go out of my way to buy from again in the future (bank balance permitting of course). Thanks Simon.

Joseff · 23 August 2018

Agent replied

I am so glad that you were very happy with your purchase Joseff, and thank you for the kind review about myself and my service. it's so nice when I get to hear customers feedback after a sale...I must be doing something right!!! I'm very grateful and really appreciate you taking the time to leave this glowing review about me. Thank you, Simon

5/5

Google

I very recently found and bought a beautiful watch from Simon at Regal Time, which I'm thrilled with. I saw it online and arranged with Simon to view in person. Being my first significant investment like this, what I really appreciated is that he not only wants to help you find what is right for you without pushing and is so down to earth, open and honest. Simon was positive thoughout and afterwards and I'll be going to him first in future.

Christian · 23 August 2018

Agent replied

Glad to hear that you are very happy with your new purchase Christian and also I am glad to hear that you were also happy with my service as well. Keep well and speak to you soon. Thank you. Simon

5/5

Google

I came across regal time when looking for a vintage piece for myself and my dad, Regal time had a listing on chrono24 that looked good, A full set and a watch what looked in good original condition. I decided to take down the company name and got in contact with him direct via text message as I could see he was London based and felt more comfortable looking at a watch in person if it eventually got to that stage. Simon got back quick, But unfortunately that particular watch had gone that day, But he said he would be happy to help me find another vintage watch with papers and that I could then come and have a physical look at it, without feeling pressured to buy. Great !! This was exactly what I needed, As up to now I had spent thousands in ADs, Just to give me a chance of getting a new Rolex sports watch, only to be left on a waiting list for 5 years, it really was shit experience. I then decided to go it alone and find my own vintage Rolex, well being in a market that has more fakes than real Rolex's, With £1000 fakes so good that even dealers get tricked and the tags boxes, papers you name it are all counterfeited. Up against this, I found it hard to filter the good from the bad and the real from the fake, when I approached Simon I had purchased an explorer 2 2022 , But found out when I arrived home that the bezel had been removed, And under magnification dirt on the dial, This you do not expect on a watch of two years old of that kind of value still in guarantee, so I took it back and decided never to buy another expensive watch without the correct box papers. I decided to let Simon help me find a watch and after a few more messages I decided on a new 2024 sports sub. I had currently been on a waiting list from 2020 from Mapp & Webb waiting for this particular watch, Soul destroying to say the least. Within 24hrs Simon sourced me the watch and it was on my wrist, And honestly on that particular model I think it was the best price around, The whole experience was great and I would 100% recommend Regal time to anyone. when you start buying second hand expensive time pieces you need someone like Simon who will help you get what you are after backed up with all the paper work ect, without getting burnt along the way and ending up with a dud, And really this is what he does (the whole package). I walked away happy, And now he is helping my father find a mint vintage 14060m with full papers. Regal time will now be my go to from now on, and if you do read this Simon I just wanted to say a big thank you for getting me the SUB its perfect. ..

Zeds · 1 October 2024

Agent replied · 25 October 2024

Wow, its so nice to hear that your experience with me was a great one. I am so pleased that you are extremelymely happy with your new purchase, it really is a great watch. It was an absolute pleasure to meet you and your father and I will no doubt be seeing you soon once i find the right watch for your dad.....I'm on the hunt as we speak. Keep well and speak to you soon and thank you once again.

5/5

Google

An old friend who had got married a few years earlier recommended Simon at Regal Time to me when I told him I had started to look for an engagement ring. All I can say is I am just really pleased I contacted Regal. Simon at Regal offered expert and personalised advice throughout. He turned a daunting process in to one I actually enjoyed and was always ready to make helpful suggestions and paid a real interest in what I was looking for. I considered going with the high end brands, and they certainly aren't a bad option, but the personal touches and the expertise that Simon delivered made this the right choice for me. I ended up with a beautiful diamond and a band that was exactly what I'd been looking for. Transparent on price and completely trustworthy, Simon knows his product and his customer and was easy to work with throughout. I am now engaged to a very happy fiancé who can't stop smiling. Thank you Simon!

Alex · 23 August 2017

Agent replied

It was a pleasure Alex, from start to finish! Thank you for taking the time to leave a review about me and I wish you both lots of luck for the future. Thank you. Simon

5/5

Google

Simon was recommended by a friend who has bought watches from him over the years. I'm so glad that he did recommend Simon as he has proven to be the only contact I will ever need for watches. I have bought 3 watches from him and have always been happy with the price and service I have received. I have also recommended Simon to friends who have also bought watches from him and they too have been happy with Regal Time. If you are in the market for a watch this is the man to talk to.

Steve · 23 August 2016

Agent replied

Thank you for your kind words Steve. I'm glad you have been very happy with your purchases and as you know I am very grateful for you spreading the word! Thank you. Simon

5/5

Google

Simon is a hidden gem in the lower grd floor of Gray's Antique market. Nothing is too much trouble and he delivers on his promises. He managed to provide me with a watch that is not available to buy in the UK. Selfridges said it would take them the best part of 9 months to secure it for me. Simon had it on my wrist in three weeks. He also agreed a very good price indeed. He knows his stuff and is honest and reliable. He is also a nice person which makes the process so much more enjoyable.

Ash · 23 August 2016

Agent replied

Thank you Ash for your kind and very true words!! I really enjoyed this one in particular as I knew this watch would be a tough one to find. I hope you continue to enjoy it for many years to come. It really is a special piece. Simon

5/5

Google

Outstanding service - watch is in spotless condition with all the paperwork and accessories exactly as described - delivered by Special Delivery as promised - paid by Bank Transfer and no issues whatsoever - am happy to recommend this dealer and will no doubt be back in the future

Paul · 13 August 2025

Agent replied · 13 April 2026

Thank you so much for the kind review, I'm very grateful and really appreciate it. So glad that you were happy with me and my service to you. I hope you wear your new watch in good health. Speak soon...thank you

5/5

Google

A fantastic experience with Simon. When it comes to vintage you buy the watch but also the seller, I’ll definitely be returning to Simon in the future.

David · 13 February 2026

Agent replied · 13 April 2026

Thank you for the kind (but true) review David ! Great to meet you earlier and I hope you wear you new watch in good health :-)

5/5

Google

I live in Asia and bought a watch as a gift for someone in the UK. The whole experience was excellent - genuine care and attention from Simon throughout the process. The watch arrived in perfect condition and on time - exactly as promised. Well done and thank you to Simon and team at Regal Time London.

Alex · 13 April 2022

Agent replied · 30 July 2023

Glad everything went as well as could be expected Alex. Thank you for the kind review about me :-)

5/5

Google

Simon at Regal Time was a pleasure to deal with regarding my watch sale. Honest and very straight forward transaction which is just what you need when dealing with a high value time piece. Super fast payment as well. Such a smooth and easy process from start to finish, wouldn't hesitate to recommend or use again. Thank you Simon. Kevin

Kevin · 23 August 2021

Agent replied

It’s my pleasure Kevin. It’s the only way to do business 👍 and thanks for taking the time to leave this review about me 🙏 …

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Questions about Regal Estates

How many reviews does Regal Estates have?

Regal Estates's Mayfair office has 93 reviews across 1 platform: 93 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Regal Estates's rating?

Regal Estates is rated 4.8 out of 5 across all 93 reviews, and 4.8 out of 5 on Google from 93 reviews, checked 9 October 2026.

Where is Regal Estates's Mayfair office?

Regal Estates, 5 South Molton Street, Mayfair W1K 5QE.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.