Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleA big thank you specifically to Nayan at Regal Estates, who managed my move and made the whole process so much easier. Communication was fantastic from start to finish, always clear, responsive, and helpful whenever I had a question. I really appreciated the great service and would definitely recommend Regal Estates.
Rafiqul · 15 August 2026 · Regal Estates
Agent replied · 22 August 2026
Thank you so much for your kind review! We’re delighted to hear that Nayan made your move a smooth and stress-free experience. We really appreciate your recommendation and wish you all the very best in your new home!
The Regal Estates Team
★★★★★ 5/5
GooglePurchased a Rolex Pepsi GMT from Simon. Great service from him. Very knowledgeable and is happy to spend time chatting about all things watches. Will defiantly use again and would highly recommend.
Clive · 23 July 2026 · Regal Estates
Agent replied · 23 August 2026
Thank you so much for the kind review Clive. I’m so glad you liked it and yes it was good to meet you and chat watches with you. Keep well and maybe we will speak again. Thank you 🙏 …
★★★★★ 1/5
GoogleI had a very disappointing experience with this agency. I called simply to ask about a property, whether viewings were available, and what information would be required from us if we decided to rent it. As I’m currently in contact with several agencies, I politely asked if the required information could be sent by email so I could respond properly and keep everything organised.
I made it clear that I was happy to answer all of their questions, just in writing rather than over the phone. Unfortunately, the agent was extremely rude and insisted that I answer everything immediately during the call. Instead of listening to my request, he became increasingly unprofessional and dismissive.
I understand that agencies need to ask questions, but there is no reason to treat potential tenants with disrespect. First impressions matter, and this experience left me with little confidence in the level of customer service provided by this agency.
Barbara · 22 June 2026 · Regal Estates
Agent replied · 22 August 2026
Hi Barbara,
We are sorry that you feel this way, as it does not reflect our recollection of the conversation.
As part of our standard lettings process, we ask all prospective tenants a number of qualifying questions before arranging viewings. These questions are mandatory and help us assess suitability for the property, particularly where there is significant interest from multiple applicants.
During our call, we politely explained the information required and the reasons for requesting it. While we appreciate that some applicants prefer to communicate by email, we do require certain questions to be answered during the initial call before we can progress an enquiry.
We have reviewed the recording of the conversation and are satisfied that our team remained polite and professional throughout.
Unfortunately, the call ended before we were able to complete the required process.
We respect that everyone has different expectations when searching for a property, but we must apply the same procedures fairly and consistently to all applicants.
We wish you the very best with your property search.
★★★★★ 5/5
GoogleI want to thank you this agency and the landlord for the amazing years I've spent in their property. You were amazing to me and my daughters. Always treated me with care and professionalism. They always sort it out any problem I had in the same day or next day with no problem.
Thank you so much for the opportunity and for everything everything.
I wish you all the best.
Best regards,
Gisela
GiAnyAly · 22 June 2026 · Regal Estates
Agent replied · 22 August 2026
Thank you so much for your kind words. It has been an absolute pleasure having you and your daughters as tenants over the years. We truly appreciate your trust and are delighted that we could make your experience a positive one.
We wish you and your family all the very best for the future and thank you again for being such wonderful tenants.
★★★★★ 1/5
GoogleIf you are looking for an honest letting agent or property management company, I would strongly advise avoiding Regal Estates. My experience has been incredibly disappointing, and I want to warn other landlords and tenants before they make the same mistake. Here are the main reasons I would look elsewhere:
1-Misleading Ratings & Intimidation: Do not trust their high Google rating; it appears to be heavily inflated by votes from family and friends within the Kutch community. Many genuine clients are afraid to leave honest, critical reviews for fear of being verbally assaulted by Sunail, which I know has happened to another landlord.
2- Hidden Fees & Admin Charges: They will draw you in with a charming initial pitch, only to sting you with excessive hidden fees later. For example, on top of the standard monthly management fee, they charge an unjustifiable £120 administration fee just to instruct a gas engineer for a Gas Safety Certificate-and that is before you even pay the engineer's actual invoice.
3- Poor Maintenance Standards: The quality of their property maintenance is unacceptable. The standard of work is consistently poor, often requiring jobs to be completely redone.
4- Inexperienced Staff: The team is highly inexperienced. Rather than actively managing the property or solving problems, the staff act as glorified messengers simply passing emails back and forth.
5- Predatory Contracts: Be very careful before signing. If you are unhappy and want to terminate their services but keep the tenant they found, their terms make it nearly impossible to sack them. They demand continuous fee payments even when you are no longer using their management services.
6- Unprofessional Conduct: Just read Regal Estates' responses to other negative reviews on Google. While some reviewers might be frustrated, a reputable business should maintain its composure. Their hostile and unprofessional conduct in a public forum tells you exactly how they will treat you behind closed doors.
I would avoid Regal Estates at all costs and find another, more professional agent.
Jenny · 22 May 2026 · Regal Estates
Agent replied · 22 August 2026
We take all feedback seriously; however, we have been unable to identify this reviewer as a current or former landlord, tenant, or client of Regal Estates in any capacity
We maintain detailed records of all client interactions and, based on the information provided, we cannot find any record matching this review.
Several of the claims made are inconsistent with our services and procedures. We would welcome the opportunity to investigate any genuine concerns, but the reviewer has not provided sufficient information for us to do so.
As we cannot verify that this review comes from an actual customer, we have reported it to Google for investigation under their review policies. If the reviewer is a genuine client, we invite them to contact our office directly with their full details so that we can look into the matter properly.
★★★★★ 5/5
GoogleWe have just left our flat and wanted to share a great review for Regal as we think they’ve been excellent with us throughout our whole tenancy. From the start, everything was very formally done, with clear explanations and portals for easy access of documentation and signing. It’s all been very easy. Any time we had any issue or repair, they were very immediate with their response and would send a contractor same day if they could. Every month we received confirmation of rent payments via email and anything they needed from us at any point was communicated clearly and efficiently. Having heard horror stories about London Landlords, we are very lucky that we experienced our first time renting in London with Regal and would recommend them to anyone in the area !!! :)
Ana · 17 April 2026 · Regal Estates
Agent replied · 22 April 2026
Thank you so much for your kind words Ana - it really means a lot to us! We’re delighted to hear that your experience with Regal Estates was smooth and positive throughout your tenancy. It was a pleasure having you, and we truly appreciate your recommendation. Wishing you all the very best in your next home!
★★★★★ 5/5
GoogleA fantastic experience with Simon. When it comes to vintage you buy the watch but also the seller, I’ll definitely be returning to Simon in the future.
David · 13 February 2026 · Regal Estates
Agent replied · 13 April 2026
Thank you for the kind (but true) review David ! Great to meet you earlier and I hope you wear you new watch in good health :-)
★★★★★ 5/5
GoogleBest watches and service around!
Lev · 13 November 2025 · Regal Estates
Agent replied · 13 April 2026
Thank you for the kind review, I'm very grateful for it. Hope to see you again soon.
★★★★★ 5/5
GooglePurchased from Simon on numerous occasions and have always had fantastic service from him. Very knowledgeable and is happy to spend time chatting about all things watches.
Nicholas · 13 November 2025 · Regal Estates
Agent replied · 13 April 2026
Always happy to chat watches with you Nick. Thanks for taking the time to write a review about me, hope to see you again soon.
★★★★★ 5/5
GoogleSimon was extremely informative and helpful throughout the process of sourcing me a watch.
Excellent customer service and products. I can’t recommend him enough!
Joe · 13 November 2025 · Regal Estates
Agent replied · 13 April 2026
Thank you so much Joe, I hope you wear your new watch in good health :-)
★★★★★ 1/5
GoogleI had a viewing booked with this company and was on my way and on getting there I was told the room was already taken and I was showed another room that was more expensive than the one I initially planned to see. They engage in bidding wars, I would not advice anyone to use them as they do this to box you into putting out offers after offers and competing with other people for same property.
Emmanuel · 22 October 2025 · Regal Estates
Agent replied · 20 March 2026
Emmanuel, we are sorry that you missed out on your chosen room, but we believe your review does not reflect the situation fairly. Our process, once a property has been viewed, is designed to be transparent and fair to all applicants.
The London rental market is extremely competitive, and it is common for a property or room to receive multiple sometimes dozens of offers after block viewings. Ultimately, the landlord has the right to choose the tenant, and this is often based on a combination of the rental amount offered and the suitability of the applicant.
As you were unsuccessful with this room, we suggested alternative options that might meet your needs as a gesture of goodwill.
★★★★★ 1/5
GoogleI had a viewing booked with this company and was on my way and on getting there I was told the room was already taken and I was showed another room that was more expensive than the one I initially planned to see. They engage in bidding wars, I would not advice anyone to use them as they do this to box you into putting out offers after offers and competing with other people for same property.
Emmanuel · 1 October 2025 · Regal Estates
Agent replied · 30 December 2025
Emmanuel, we are sorry that you missed out on your chosen room, but we believe your review does not reflect the situation fairly. Our process, once a property has been viewed, is designed to be transparent and fair to all applicants.
The London rental market is extremely competitive, and it is common for a property or room to receive multiple sometimes dozens of offers after block viewings. Ultimately, the landlord has the right to choose the tenant, and this is often based on a combination of the rental amount offered and the suitability of the applicant.
As you were unsuccessful with this room, we suggested alternative options that might meet your needs as a gesture of goodwill.
★★★★★ 1/5
GoogleI would not recommend this agency to anyone, they are a bunch of arrogant people there who would only make empty promises and claim to be a big organisation managing 700 plus clients, however, please avoid.
There is a certain gentleman there called Sunil, he will act like he knows it all but on one of my queries, he wrote on an email “do not waste our time”. Absolutely zero customer service, no professionalism.
Also i have proof that i did not ask anything free and whatever i asked was a part of the contract, however, these guys would only mention that our property was given to them and not acquired, I honestly have no more time to waste since i have then sold my house and swiftly, these guys couldn’t even give me clarity on when the tenants will leave. Avoid at all costs, for their attitude, you’d probably get two estate agents who would prove their mettle with some work and not ball talks. Sunil Sharma you are a total disgrace to customer service
Varun · 1 October 2025 · Regal Estates
Agent replied · 30 December 2025
Varun, thank you for your predictable review. In nearly 30 years of managing property for many hundreds of landlords, we have seen every type and it’s clear that you (and your wife, Aditi) do not understand what it means to act as responsible landlords.
You expected free, complimentary services while addressing my team with disdain. We inherited your property through an acquisition and made every effort to serve you, but there is a level of disrespect that no professional team should be expected to tolerate. Where your sense of entitlement comes from is beyond me.
Yes, you were wasting our time and our time far better invested in supporting our valued clients who pay for our services and appreciate professionalism, rather than demanding the world for nothing. Your knowledge of tenancy law was minimal, and though we tried to guide you, you insisted on knowing better.
Your treatment of your tenants was unacceptable, and your ambitious claim against them failed exactly as we advised it would. That outcome speaks louder than any review you could post. Bad decisions cost landlords money and you learned that the hard way.
We take pride in working with courteous, professional landlords who respect their tenants, our team, and our expertise. Sadly, you and Aditi fall far short of that standard. It is no surprise that your property portfolio has not grown.
Professionalism is rewarded; entitlement rarely is.
Varun, I strongly suggest you reflect on how you treat others. Your mentality is toxic, and I am relieved that neither I nor my team will have to deal with you or your wife again. You have far too much time on your hands. Please focus on something positive in your life. You will find it makes the world of difference.
★★★★★ 1/5
GoogleI would not recommend this agency to anyone, they are a bunch of arrogant people there who would only make empty promises and claim to be a big organisation managing 700 plus clients, however, please avoid.
There is a certain gentleman there called Sunil, he will act like he knows it all but on one of my queries, he wrote on an email “do not waste our time”. Absolutely zero customer service, no professionalism.
Also i have proof that i did not ask anything free and whatever i asked was a part of the contract, however, these guys would only mention that our property was given to them and not acquired, I honestly have no more time to waste since i have then sold my house and swiftly, these guys couldn’t even give me clarity on when the tenants will leave. Avoid at all costs, for their attitude, you’d probably get two estate agents who would prove their mettle with some work and not ball talks. Sunil Sharma you are a total disgrace to customer service
Varun · 22 September 2025 · Regal Estates
Agent replied · 20 March 2026
Varun, thank you for your predictable review. In nearly 30 years of managing property for many hundreds of landlords, we have seen every type and it’s clear that you (and your wife, Aditi) do not understand what it means to act as responsible landlords.
You expected free, complimentary services while addressing my team with disdain. We inherited your property through an acquisition and made every effort to serve you, but there is a level of disrespect that no professional team should be expected to tolerate. Where your sense of entitlement comes from is beyond me.
Yes, you were wasting our time and our time far better invested in supporting our valued clients who pay for our services and appreciate professionalism, rather than demanding the world for nothing. Your knowledge of tenancy law was minimal, and though we tried to guide you, you insisted on knowing better.
Your treatment of your tenants was unacceptable, and your ambitious claim against them failed exactly as we advised it would. That outcome speaks louder than any review you could post. Bad decisions cost landlords money and you learned that the hard way.
We take pride in working with courteous, professional landlords who respect their tenants, our team, and our expertise. Sadly, you and Aditi fall far short of that standard. It is no surprise that your property portfolio has not grown.
Professionalism is rewarded; entitlement rarely is.
Varun, I strongly suggest you reflect on how you treat others. Your mentality is toxic, and I am relieved that neither I nor my team will have to deal with you or your wife again. You have far too much time on your hands. Please focus on something positive in your life. You will find it makes the world of difference.
★★★★★ 5/5
GoogleThe team is exceptionally welcoming and eager to assist, particularly the management, who consistently exceed expectations. My experience with Dilu has been particularly noteworthy; her professionalism and friendly attitude are impressive. She is detail-oriented, responds promptly, and makes sure everything runs seamlessly. Working with such a committed and capable team has been a genuinely positive experience.
I highly recommend Regal Estates!!!
Anisha · 22 August 2025 · Regal Estates
★★★★★ 5/5
GoogleI rented a room in a shared flat for 7 years and had a wonderful experience throughout my tenancy. The flat was comfortable and well-maintained, and any issues were always addressed promptly and professionally. Communication with the landlord/agency was excellent, friendly, straightforward, and fair.
Moving out was smooth, and I received my full deposit back on the same day I left, without any problems. I’m grateful for such a positive renting experience and would happily recommend them to anyone.
Ash · 22 August 2025 · Regal Estates
Agent replied · 22 April 2026
Thank you so much for your kind review, Ash! We’re really pleased to hear you had such a positive experience over your 7 years with us. It’s great to know you found everything comfortable and well-managed throughout your tenancy. We truly appreciate your recommendation and wish you all the best in your next chapter!
★★★★★ 5/5
GoogleRegal Estates have been effective, professional, helpful, accommodating, affordable. And more!
The gold standard of what renting could and should be.
They've been quick to help me find a suitable room, quick to deal with any problem that came up, and the moving out process has also been easy and flawless. No issue with the deposit, they gave it back in full, and fairly quickly too!
If I ever move back in that side of town, I'll 100% rent with them again.
As a rule, I do not like estate agents. I have had so many bad experiences, especially in London. But Regal Estates have been a pleasure
Marco · 20 August 2025 · Regal Estates
Agent replied · 20 March 2026
Dear Marco,
Many thanks for your kind words. We will be sure to pass this on to the Team. We hope you consider us again in the future. Regards - Regal Estates
★★★★★ 5/5
GoogleI rented a room in a shared flat for 7 years and had a wonderful experience throughout my tenancy. The flat was comfortable and well-maintained, and any issues were always addressed promptly and professionally. Communication with the landlord/agency was excellent, friendly, straightforward, and fair.
Moving out was smooth, and I received my full deposit back on the same day I left, without any problems. I’m grateful for such a positive renting experience and would happily recommend them to anyone.
Ash · 14 August 2025 · Regal Estates
★★★★★ 5/5
GoogleOutstanding service - watch is in spotless condition with all the paperwork and accessories exactly as described - delivered by Special Delivery as promised - paid by Bank Transfer and no issues whatsoever - am happy to recommend this dealer and will no doubt be back in the future
Paul · 13 August 2025 · Regal Estates
Agent replied · 13 April 2026
Thank you so much for the kind review, I'm very grateful and really appreciate it. So glad that you were happy with me and my service to you. I hope you wear your new watch in good health. Speak soon...thank you
★★★★★ 5/5
GoogleRegal Estates has been very helpful and professional throughout the rental process. Communication has been clear and prompt, making everything easy and stress-free. Although I haven’t moved in yet, the experience so far has been positive. I feel confident and well-supported, and I’m looking forward to settling in soon.
Imran · 3 August 2025 · Regal Estates
Agent replied · 2 September 2025
Imran, thank you so much for your positive words. We will be sure to pass them on to the Team and wish you the best of luck in your new home.
★★★★★ 5/5
GoogleRegal Estates have been effective, professional, helpful, accommodating, affordable. And more!
The gold standard of what renting could and should be.
They've been quick to help me find a suitable room, quick to deal with any problem that came up, and the moving out process has also been easy and flawless. No issue with the deposit, they gave it back in full, and fairly quickly too!
If I ever move back in that side of town, I'll 100% rent with them again.
As a rule, I do not like estate agents. I have had so many bad experiences, especially in London. But Regal Estates have been a pleasure
Marco · 3 August 2025 · Regal Estates
Agent replied · 2 September 2025
Dear Marco,
Many thanks for your kind words. We will be sure to pass this on to the Team. We hope you consider us again in the future. Regards - Regal Estates
★★★★★ 5/5
GoogleRating only, no written review.
Simi · 20 July 2025 · Regal Estates
Agent replied · 20 March 2026
Many thanks for your 5 star feedback Simi - we will be sure to pass this onto the Team.
★★★★★ 5/5
GoogleRegal Estates has been very helpful and professional throughout the rental process. Communication has been clear and prompt, making everything easy and stress-free. Although I haven’t moved in yet, the experience so far has been positive. I feel confident and well-supported, and I’m looking forward to settling in soon.
Imran · 20 July 2025 · Regal Estates
Agent replied · 20 March 2026
Imran, thank you so much for your positive words. We will be sure to pass them on to the Team and wish you the best of luck in your new home.
★★★★★ 5/5
GoogleA trustworthy rental office with excellent services.
نضال · 13 July 2025 · Regal Estates
Agent replied · 2 September 2025
Thank you for your kind feedback :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
