Every review we hold for the Mayfair office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThis isn’t simply a review of the purchase of a watch. This is a tribute to a thoroughly decent man.
For the last couple of years I have been skirmishing with cancer. I had a watch collection that, though consisting of good watches, was all over the place.
I approached Simon and it was the very best thing I could have done. I sold him a couple of watches and bought a couple from him.
However, the above is almost coincidental. I will remain indebted to Simon for aiding me in providing a distraction from dark times with his humour and decency in our transactions.
I recommend Regal Time wholeheartedly.
LINDSAY · 30 March 2024
Agent replied · 31 December 2023
Wow what can I say Lindsay. Apart from the fact that our relationship has gone from an initial first watch dealing to now something I consider to be much more than that. I love our little chats that we have and the humour and banter that we share, you don't find that often these days. I can genuinely say that it has been an absolute please getting to know you and dealing with you and I hope you wear this new one in good health....and keep up the good work young man. Speak soon :-)
★★★★★ 5/5
GoogleBrilliant service from Simon. Communication was excellent, the watch arrived quickly in the condition that was described. Price was very good too. Very helpful and wouldn’t hesitate to use again.
Liz · 30 March 2024
Agent replied · 25 October 2024
Thank you so much Liz and so pleased I had the watch that you wanted. And thank you for taking the time to leave a review about me :-)
★★★★★ 5/5
GoogleHad a great experience buying my new watch - Simon was very knowledgeable - very pleased with watch and already left Simon with a wants list so will return
Perry · 30 March 2024
Agent replied · 27 August 2024
It was great to meet you Perry, so glad you loved your new purchase and I’ll sure I’ll see you again soon… already working on your wish list !! Thanks again 😎 …
★★★★★ 5/5
GoogleSimon helped source and supply a number of items for friends family and myself. Simon is incredibly knowledgeable and professional and is always happy to help. He is responsive and keeps you up to date and has always given me great advice. I would highly recommend Simon and Regal to friends family and anyone who asks. Simon is a real pleasure to deal with.
Andrew · 23 August 2019
Agent replied
Glad you are happy with everything we have done Andrew. It's always a pleasure doing business with you! Thank you and speak to you soon.
★★★★★ 5/5
GoogleSimon was most helpful in finding a sub 168000 for me quickly and for a very reasonable price. I had been looking for ages and ages with no joy until I met him and the piece he found is a real stunner. I would have absolutely no hesitation in recommending him to anyone who is looking to buy or for that matter sell a quality timepiece.
John · 23 August 2016
Agent replied
I'm glad you have been very happy with your purchase John and I'm very grateful and thank you for this great review. Hope to speak to you and see you again sometime soon. Thank you. Simon
★★★★★ 5/5
GoogleI Found Simon to be charming, knowledgeable and extremely helpful. He fixed the complicated strap on my Cartier whilst I waited and generally couldn't do enough to help me. I have heartily recommend Simon to my friends and family who own fine watches and will definitely be visiting him again. Last but certainly not least the excellent service comes at a very reasonable price.
Ben · 23 August 2018
Agent replied
I’m so glad that you were happy with my help and service. Thank you very much for taking the time to write a review about me, it’s greatly appreciated! Thank you 😊 …
★★★★★ 5/5
GooglePurchased from Simon on numerous occasions and have always had fantastic service from him. Very knowledgeable and is happy to spend time chatting about all things watches.
Nicholas · 13 November 2025
Agent replied · 13 April 2026
Always happy to chat watches with you Nick. Thanks for taking the time to write a review about me, hope to see you again soon.
★★★★★ 5/5
GoogleBrilliant service from Simon. Communication was excellent, the watch arrived quickly in the condition that was described. Price was very good too. Very helpful and wouldn’t hesitate to use again.
Liz · 1 November 2023
Agent replied · 31 December 2023
Thank you so much Liz and so pleased I had the watch that you wanted. And thank you for taking the time to leave a review about me :-)
★★★★★ 5/5
GoogleSimon was upfront and easy to deal with and gave me a fair price for my treasured Rolex 16610 submariner which I had to sell reluctantly. Simon
appreciates the quality of a Rolex watches and I feel confident he will find a new owner who will appreciate the watch as much as I have.
Philip · 23 August 2018
Agent replied
I will for sure Philip. Trust me it will go to a good home. It was a pleasure dealing with you and hope to speak to you one day soon. Thank you for taking the time to write a review about me, I'm very grateful and really appreciate it. Thank you.
★★★★★ 5/5
GoogleI've bought 3 pieces from Simon after being referred to him a few years ago, his service is fantastic and I'm extremely happy with all 3 items I've purchased from him. Each experience has been excellent from sourcing the piece i required plus the pricing has always been spot on. I highly recommend Simon
Reka · 23 August 2018
Agent replied
I'm so glad you have been very happy with all business we done over the past few years and I'm very thankful and grateful for you taking the time to leave a review about me. Thank you once again and hope to speak to you soon.
Simon
★★★★★ 5/5
GoogleSimon is the GO TO MAN for watches he is extremely Knowledgeable Honest and Trustworthy and his prices are very competitive if not the lowest in the West End I have purchased 3 middle to top end watches from Simon and on each occasion I walked away sensing we were both happy with the transactions
Tim · 23 August 2016
Agent replied
Thank you very much Timothy for your kind and true words! As always I will try to do my best for you, as I would with anyone. Keep well and thank you for the feedback...I'm very grateful. Best wishes, Simon.
★★★★★ 5/5
GoogleFirst class service.......
Simon went above and beyond to find me the most perfect watch for my girlfriends 40th birthday. I paid for the watch and it arrived the very next morning, I would highly recommend Simon's services, and he has got a customer in me for life!!
Adam · 23 August 2020
Agent replied
Thank you so much for taking the time to leave this review about me Adam. I'm so glad that you were pleased with everything I did for you and and I'm very happy that I now have a new "customer for life"!!! Thank you once again.
★★★★★ 5/5
GoogleRecently purchased a watch from Simon and the whole experience from start to finish was fantastic. I can highly recommend to anyone and most likely will be buying from him again very soon. Thanks Simon👍 …
Dave · 13 April 2022
Agent replied
Thanks so much Dave, glad you were happy with everything. Keep well and hope to speak to you again soon
★★★★★ 5/5
GoogleSimon provided an excellent service from start to finish in locating a very specific Rolex watch for our very fussy 21 year old & in a very short space of time! Would highly recommend Simon & will definitely be returning again. It was a pleasure dealing with him.
Chloe · 23 August 2017
Agent replied
Ahh, thank you for the kind but true words Chloe! It really wasn't a problem in finding the correct watch for your daughter...it's what I do !! Thank you once again for the kind review and speak to you soon x
★★★★★ 1/5
GoogleI’ve wasted a lot of money and time trying to get a specific watch I was looking for for a long time. After months of chasing and trying to contact I decided to buy through Chrono24 but every time I called or sent a message it was also either ignored or kicked down the road there. Even after I paid a big amount and had a courier service on stand by to pick it up, it was impossible to get the watch or schedule collection. Unfortunately I had to cancel the transaction (still waiting on refund) and lost money on bought plane tickets and courier. I told Simon he either sells so many watches that he doesn’t care or he just doesn’t care but this is not the way to do business. I wouldn’t suggest ordering anything online. The paid reviews fooled me too -____-‘
Dennis · 13 April 2022
Agent replied · 30 July 2023
Firstly I have never paid anyone to leave a review on google about me.
Secondly, you chose to book a plane ticket without confirming a date with me beforehand. And thirdly I was never in funds for this transaction, you paid Chrono24 directly and they still hold your money. I only get paid by Chrono24 once the customer has received the watch. I am sorry this whole transaction did not work out due to the fact that I wasn't available at the time you wanted it to....you should have checked with me first before booking any flights etc. I wish you well.
★★★★★ 5/5
GoogleAbsolutely brilliant service from Simon. Kept me up to date throughout the entire process. The item was exactly as described and excellent value for money. Simon even helped me after the purchase with another item not purchased through him and covered the cost. I’m so grateful, highly recommend and I will certainly be using him again.
Kerry · 30 March 2024
Agent replied · 27 August 2024
Thank you so much for the kind review Kerry,I’m very grateful and really appreciate it. I wish you well to wear your new watch. Thanks again Kerry
★★★★★ 5/5
GoogleSimon was excellent to work with on finding an engagement ring, he listened to what I wanted, help source the diamonds, made some alterations and kept within budget. It seemed like great value. I’d highly recommend him
Chris · 23 August 2020
Agent replied
Thank you Chris, I'm very grateful for the review. Thanks
★★★★★ 5/5
GoogleThank you so much Simon! Extremely accommodating & friendly! Definitely be recommending you to everyone! Thank you.
Claudia · 13 April 2023
Agent replied · 30 July 2023
Excellent news !! Thank you so much for the kind review Claudia and hope you enjoy wearing your new Cartier bracelet. Thanks once again and speak to you soon :-)
★★★★★ 5/5
GoogleSimon was great to deal with from the first phone call, and even came in on his day off to meet with me! Will highly recommend and will hopefully do more future business with.
Rob · 23 August 2020
Agent replied
Glad you were happy with everything Rob. Enjoy your new watch and maybe speak to you again soon. Thank you
★★★★★ 5/5
GoogleBest watches and service around!
Lev · 13 November 2025
Agent replied · 13 April 2026
Thank you for the kind review, I'm very grateful for it. Hope to see you again soon.
★★★★★ 5/5
GoogleI recently purchased a Rolex from Simon at RegalTime and I must say the service exceeded my expectations. Simon's communication over email and his advice in making sure I picked the best watch for me was fantastic. Highly recommended. Thanks again, Aaron
Aaron · 2 August 2024
Agent replied · 27 August 2024
Thank you so much Aaron for the kind review. I’m so glad that you are not only very happy with your new watch but also the service you received from me. I’m very grateful for you taking the time to leave this review. Thank you once again
★★★★★ 5/5
GoogleGreat experience from start to finish. I enquired about a Rolex GMT late Wednesday evening and very swiftly had a reply from Simon. He couldn't have been easier to deal with. We agreed a very fair price and around 30 minutes later the deal was done. The watch was shipped to me the following day and I'm now wearing it as I type this review. Very happy with how Simon dealt with the whole purchase, he sticks to his word and has great communication.
I wouldn't hesitate dealing with him in the future and would definitely recommend him to anyone looking for a watch.
David · 9 October 2020
Agent replied
Thanks for the great review David, and yes this one did go through very well, it was a pleasure doing business with you. I hope you wear the watch in good health and hope to speak to you again soon. Thanks
★★★★★ 5/5
GoogleDelighted with my recent purchase from Regal Time London. Watch was exactly as described and communication was excellent throughout process including follow up to confirm safe receipt. Would recommend.
Graham · 13 April 2021
Agent replied
Glad you were happy with everything Graham and I hope you wear your new watch in good health, thank you
★★★★★ 5/5
GoogleFirst class, really worth the trip up to London to meet in person. Simon was a pleasure to deal with and I would have no hesitation recommending. Thank you, the watch exceeded my expectation.
Graham · 1 September 2019
Agent replied
I'm very glad that you were happy with out recent meeting and purchase Graham, and thank you so much for the kind review. Hope to speak to you again soon. Thank you
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