Reeds Rains JB Estates estate agents in Bedworth, Nuneaton and Bedworth, Warwick and 1 more

★★★★★ 1/5

Trustpilot

Shocking customer service

Shocking customer service! Do not use Reeds Rains full stop! After care is appauling, I am 6 months into a complaint & have to remind them to reply & investigate a reasonable request. Passed from pillar to post, no-one is interested in helping just keen to take your money. Do not use these cowboys!I did send you all my information & have waited for a response.....but nothing at all! I've also emailed the initial moving out team & end of tenancy team over 10 times....Nothing!! SO SO BAD!

Helen · 20 August 2022 · Reeds Rains JB Estates Nuneaton and Bedworth

★★★★★ 5/5

Trustpilot

Reeds Rains Rhyl

The team in Rhyl were amazing. As first time buyers we didn’t have a clue on the processes and Derry explained everything and kept us up to date during the purchasing process. Matt was brilliant with his mortgage advice and made the mortgage process so much easier than we imagined. Would highly recommend to anyone buying or selling.

Lewis · 20 August 2022 · Reeds Rains

★★★★★ 1/5

Trustpilot

dont pick up the phone

dont pick up the phone. been 1h already!

Matthew · 19 August 2022 · Reeds Rains

★★★★★ 5/5

Trustpilot

Review

Throughout the process the staff have been extremely helpful and supportive.

The · 19 August 2022 · Reeds Rains

★★★★★ 1/5

Trustpilot

Poor service

Rating only, no written review.

Sylvain · 17 August 2022 · Reeds Rains

★★★★★ 5/5

Trustpilot

Sarah was very helpful throughout the…

Sarah was very helpful throughout the entire process of renting out my house. Always attentive to detail and responded to my questions with great ability. Thank you

Lukasz · 16 August 2022 · Reeds Rains

★★★★★ 5/5

Trustpilot

Buying a property

Christine at Trimdon Avenue, Middlesbrough Branch. Helped to make the exchange of contracts happen when things stalled by going above and beyond and speaking to all involved. Very helpful and with constant updates. Can’t thank them enough.

Jen · 16 August 2022 · Reeds Rains

★★★★★ 1/5

Trustpilot

Reeds Rains re-listed the property that…

Reeds Rains re-listed the property that we were purchasing without telling us because they 'assumed we were withdrawing' after our vendors pulled out of their onward purchase. We had already instructed solicitors and incurred legal fees by this point. We phoned Reeds Rains to challenge why this had happened as we were in total shock. The agent we spoke to got very defensive and hung up on us. We have been left completely in the dark although we can see that the property we were due to complete on at the end of this month is still listed on Rightmove and their website. I would be very, very cautious if you are considering buying a property through this agency.

Lydia · 15 August 2022 · Reeds Rains

★★★★★ 5/5

Trustpilot

Professional and trustworthy.

Rating only, no written review.

Giovanna · 15 August 2022 · Reeds Rains

★★★★★ 5/5

Trustpilot

Top marks for the selling of my…

Top marks for the selling of my property. You have been on the ball with every detail keeping me informed at all timesThank you so much for making life easy

Customer · 14 August 2022 · Reeds Rains

★★★★★ 5/5

Trustpilot

Great team

Great team helpful, knowledgeable and good timescales achieved

Jason · 14 August 2022 · Reeds Rains

★★★★★ 5/5

Trustpilot

Excellent and professional service

Excellent and professional service. Would highly recommend.

Valerie · 13 August 2022 · Reeds Rains

★★★★★ 5/5

Trustpilot

Uncomplicated and supportive

Uncomplicated and supportive. Good communication and good advice.

W · 12 August 2022 · Reeds Rains

★★★★★ 5/5

Trustpilot

Excellent service

Rating only, no written review.

Jonathan · 12 August 2022 · Reeds Rains

★★★★★ 5/5

Trustpilot

Excellent communication with staff…

Excellent communication with staff buying our new property, so marketed our house with them and sold in 2 weeks

Karen · 12 August 2022 · Reeds Rains

★★★★★ 5/5

Trustpilot

Great service

Great communication. Good valuation and accepted an offer above asking price. Very happy with the service.

Joy · 12 August 2022 · Reeds Rains

★★★★★ 5/5

Trustpilot

From the first phone call the whole…

From the first phone call the whole team in the Bamber Bridge branch were excellent - professional, attentive and warm hearted making what is usually a stressful process much less painful. Thank you to Donna, Alison, Chris, Emma and Rebecca for all their help and support and anyone else from the branch that I did not personally interact with. You are all an amazing team and have much to be proud of x

Dandelion · 12 August 2022 · Reeds Rains

★★★★★ 5/5

Trustpilot

Second sale with this agent.

This is the second house we have sold with Reeds Rains in 4 years and the service both times has been spot on. This second time was all rush but everything went smoothly and we got a sale in under 24hrs.

Dale · 12 August 2022 · Reeds Rains

★★★★★ 5/5

Trustpilot

The service given by the staff was…

The service given by the staff was exceptional and my house was sold in two days. Best estate agent in Chorley

Robert · 12 August 2022 · Reeds Rains

★★★★★ 5/5

Trustpilot

Excellent company would highly…

Excellent company would highly recommend took all the stress away from us handled very professionally

Denise · 12 August 2022 · Reeds Rains

★★★★★ 1/5

Trustpilot

Completely garbage, I wish I could give a negative mark, fail company, never work with them.

Never response to ANY enquiry, they will only contact you when they need payment from you for work, they will never follow any instruction, they are never taking any responsibility.Long time in the industry only let them know how to forbid any responsibility that they need to take, you are always only on the loose end.Try them if you are brave enough, at your own risk.I am now suffering and waiting to terminate their service

Max · 11 August 2022 · Reeds Rains

★★★★★ 1/5

Trustpilot

Awful company

Awful company, very shady business practices and not compliant with rental laws. 0 communication by email and phone and a complete lack of understanding of what their obligations are.Do not use to rent, sell or any other type of property business. If a tenant you will not get your deposit back even though your landlord agrees to it without taking legal action against this company as they keep it for themselves. Shocking

Ryan · 11 August 2022 · Reeds Rains

★★★★★ 5/5

Trustpilot

Excellent customer service!!

So incredibly grateful that we have Alison Whiteside on our team. We had a really long, tough battle on our hands with many issues, however Alison was always on the other end of the phone to offer her help and reassurance. She fought our battles for us, she made us feel like we weren't a nuisance. I cant thank Alison at Reeds Rains Bamber Bridge enough. This is the lady you need on your team! Thank you, thank you, thank you!We are also thankful to Rebecca and Chris who we had the pleasure of dealing with on a few occasions. We would recommend them over and over again! x

Lisa · 10 August 2022 · Reeds Rains

★★★★★ 5/5

Trustpilot

Very good service from Reeds Rains

Very good service from Reeds Rains. Always easy to contact the estate agent and they were quick to communicate any matters relating to the sale.

Johannes · 8 August 2022 · Reeds Rains