Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleReeds Rains have honestly been the only estate agents, whilst looking to purchase our first home, who have been so accommodating, so polite, so friendly and approachable and I could not have asked to deal with a more lovely team of people to purchase our first home! After speaking to many Estate Agents that sounded like they were not bothered in the slightest, this team were a breath of fresh air!
A special mention to Sarah who showed us the property and helped us along the whole process, Karis who dealt with the sale/purchase and was always patient and extremely helpful, and Andrew who accommodated a second viewing.
I would 100% recommend Reeds Rains for any purchase or sale and will be sticking with them in the future - I cannot thank you all enough.
Megan · 23 October 2022 · Reeds Rains JB Estates Nuneaton and Bedworth
★★★★★ 5/5
GoogleWe had a fantastic experience as first time buyers with Reeds Rains. Rhys was on hand to answer all our questions and keep us informed at each stage of the process and would go out of his way to help. I would definitely recommend the service of reeds rains if you are looking for an agent who is engaging, easy to contact and supportive! Rhys made the whole experience easy, straightforward and stress free and we are very grateful and thankful for his help.
Kavita · 23 October 2022 · Reeds Rains JB Estates Nuneaton and Bedworth
★★★★★ 5/5
TrustpilotThe entire team at Crossgates were…
The entire team at Crossgates were brilliant, especially James Walker- lettings manager. James went above and beyond to help us to find a property to let when the landlord of our previous property decided to sell. He's been an absolute star, this is the 2nd property that we have rented from Reeds Rain and James has overseen both lets and managed both tenancy's. Thank you so much to the team and a massive thank you to James for all his help. Cheers mate, Dave and Wendy.
Dave · 23 October 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotReeds Rains as my selling agent
Reeds Rains are helping in the sale of my house to the current tenant. The agent there is exceptionally helpful, very knowledgeable with extremely relevant experience which, so far, is helping with the smooth transition.
Elizabeth · 19 October 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotBrilliant
Brilliant, the best.
Mrs · 19 October 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotReeds Rains Macclesfield have been…
Reeds Rains Macclesfield have been excellent in all matters from the valuation arrangements to finding a buyer for my property. Communication with the office has always been prompt and professional, a truly Top team.
Matt · 18 October 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotGreat Team at Reids Rains on the Ormeau Rd, Belfast.
The Team at Reids Rains on the Ormeau Road, namely, Ryan, Grainne and Eileen were excellent right throughout the process. They were always professional, courteous and helpful, pointing us in the right direction. From arranging viewings to negotiations, as well as constantly keeping in touch about the latest developments, they were very supportive. I would highly recommend them to you.
David · 18 October 2022 · Reeds Rains
★★★★★ 1/5
TrustpilotYet again nothing done to sort my issue going on since MAY
Yet again introduced to someone who said they can help look at my issues that have been going on for months and so far they have done absolutely nothing, don’t reply they are so rude!!! Since May this has been going on, was meant to have rent increased in May said they can only do it in September! And guess what still not happened. Promised they would fix it and get back to me and nothing at all! No reply!! So so RUDE and have no interest in correcting their mistakes! Can’t afford my mortgage hence why we asked for a rent increase, since MAY this has been going on. Tenant was expecting new amount to be taken and reedsrains haven’t done anything at their end!!! SHOCKING stay away
Katie · 17 October 2022 · Reeds Rains
Agent replied · 16 June 2024
Hi Kiatie - I've sent you a request for more information. Can you let me know who you have been dealing with so I can talk to them. Thanks
★★★★★ 5/5
TrustpilotExcellent !!!
Thank you Reeds Rains…you were amazing !James of Reeds Rains Scarborough is THE person you need to get you through the uncertainty of selling and buying. Very professional on a relaxed personable level providing updates on a daily basis.Thank you Clarke for the introduction to your agency. The whole team are great, very well informed and very helpful. Highly recommend
Mark · 17 October 2022 · Reeds Rains
★★★★★ 1/5
TrustpilotAwful - renters avoid!
55 days since move-out and still no sign of deposit return. The Move Out department has now been ignoring my emails for nearly three weeks.
Euan · 13 October 2022 · Reeds Rains
Agent replied · 16 June 2024
Hi Euan - I'm looking into this for you.
★★★★★ 1/5
TrustpilotThe worst agency I dealt with honestly
The worst agency I dealt with honestly. First, they make the procedure smooth and easy for obtaining a property, and after you pay the holding deposit they make it more difficult for you with many unconvincing requests and for unknown reasons. I hope that the company consider hiring people with higher qualifications in dealing with the customer, keeping promises and sticking to the dates of the expected calls.
Almuayad · 13 October 2022 · Reeds Rains
Agent replied · 16 June 2024
Hi Almuayad, I've sent you a request for more information as I haven't been able to locate you on our customer database from the information I have to be able to look into this. Kind regards
★★★★★ 1/5
TrustpilotNobody cares and nobody takes responsibility
I've been dealing with the Chesterfield branch. absolutely abysmal organisation, automated reply for everything telling us how important our message is and yet no one ever replies in person. Complete lack of coordination between departments, I would never have anything to do with them again.
Mr · 10 October 2022 · Reeds Rains
Agent replied · 16 June 2024
Hi Russell, I'm sorry this has been your experience. I've sent you a request for further information so we can try and resolve your issue. Kind regards
★★★★★ 5/5
TrustpilotSo understanding and helpful
So understanding and helpful. Tony was so friendly! I couldn't recommend Reeds Rains more!
Grace · 10 October 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotStaff were amazing even though I was a…
Staff were amazing even though I was a self confessed melter trying to sell my house. They were patient and always lovely. Fantastic service all round
Sarah · 5 October 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotExcellent
Excellent, efficient estate agents. All has gone smoothly. I have been kept well informed and given sound advice
Margaret · 5 October 2022 · Reeds Rains
★★★★★ 5/5
Trustpilot5 star service
Excellent friendly staff at the Hull branch!
Sopwith · 4 October 2022 · Reeds Rains
★★★★★ 1/5
TrustpilotReply from Reeds Rains on my trustpilot review but don't be fooled, nothing happened since the reply
Reply from Reeds RainsHi Katie. Sorry this has been your experience. I'll raise with the branch. ThanksNothing has been done, more emails sent and still no reply! Spoken to tennant & they confirmed they expected new amount to be taken but you've not done your job at your end. Absolute joke of a company
Katie · 4 October 2022 · Reeds Rains
★★★★★ 1/5
TrustpilotUseless, £1700
update..still not removed it well there time and money they are wasting.update.i supplied the info they wanted, no answer, a month ago I rang them and asked if my property was removed from there records, they said yes they were, so I was surprised to go on a property sales site and my property was still there, so don't believe a word they say, BLACKPOOL2nd update told them I don't want there services yet I see my property is still up for sale, wonder why,Update...it was the Blackpool branch.I would give them -5 if I could, useless, I contacted them to sell my property for twice as much as other companies of £1700, and on putting my property online they got the address directions wrong, four times I contacted them to change it with no luck, I rang the online property service my self they told me it was up to the sales people to change it which was contradicting what I was told by reeds rains, I said if I am paying so much to sell the property I should be able to say what does and doesn't go in the description of what people would see, I got no answer and didn't like the attitude of there so called help on the phone where you leave a message with no call back so I told them in an e mail I don't want there services anymore an cease advertising my property, then three working days later I get a message from Diane at reeds rains somewhere to ring her to talk about what I want going forward with the property, she asked me to ring back on a phone number with only the dial code and three numbers, which obviously does not exist,
D · 29 September 2022 · Reeds Rains
Agent replied · 16 June 2024
Hi there. I'm really sorry this has been your experience. I've sent you a request for more information to find out which branch you have been dealing with so I can look into this further. Kind regards
★★★★★ 1/5
TrustpilotIf I could leave 0 stars I would
If I could leave 0 stars I would. Bullies, liars and horrible people to deal with. I thought the head office team on the phone were bad until I had to deal with the branch staff. Utterly incompetent. Would never recommend this branch or use them to buy, sell and especially not rent. Watch out for Greg the manager he is your typical slimy, creepy salesman who lies to try get what he wants.
Amber · 28 September 2022 · Reeds Rains
Agent replied · 16 June 2024
Hi Amber. Really sorry this has been your experience. I've sent you a request for more information to I can raise with the correct branch. Kind regards
★★★★★ 5/5
TrustpilotAlways dealt with Reeds Rains in…
Always dealt with Reeds Rains in Ashton-Under-Lyne as a landlady and always efficient, professional and friendly.Nothing too much trouble.
Mrs · 28 September 2022 · Reeds Rains
★★★★★ 5/5
Trustpilotvery smooth and professional
Rating only, no written review.
JB · 27 September 2022 · Reeds Rains
★★★★★ 3/5
TrustpilotGreat first impression but service was…
Great first impression but service was very poor. Lack of information and feedback I had to keep chasing up. Disappointed with photos. Went in branch to discuss price decrease. Was left to stand over desk no chairs provided or beverage offered. Make to feel uncomfortable
Dawn · 27 September 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotBrilliant and efficient
Rating only, no written review.
Denise · 27 September 2022 · Reeds Rains
★★★★★ 5/5
TrustpilotHouse Purchase
I recently purchased a property with the help of Reeds Rains Rhyl along with the support of Matt Lewis from Embrace Financial Solutions who is based in the office. Derry and Tom in particular were extremely helpful and went above and beyond to ensure my purchase was as straight forward and stress free as possible.
Tommylloydjnr · 27 September 2022 · Reeds Rains
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.