Reeds Rains JB Estates estate agents in Bedworth, Nuneaton and Bedworth, Warwick and 1 more

★★★★★ 5/5

Trustpilot

Professional and Friendly

Clark made the whole experience simple and straight forward. He (and the others that I spoke to) were all friendly and helpful.

Martin · 31 January 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

We were treated very well by Lucy and…

We were treated very well by Lucy and the process of renting a new house was easy and fast.

Sofia · 25 January 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

First time landlord

Being a first time landlord was a very scary experience but Sonia and Lucy at ReedsRains had everything under control. Within the first week I had numerous viewings and after finding the right tenants for me, keep everything in place. Quick and easy from my end especially with these two in charge of everything.

Jason · 25 January 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

My Initial Call with Lucy was warm and…

My Initial Call with Lucy was warm and welcoming, she was able to accommodate myself for a viewing soon as due to my work schedule, ever since Lucy has followed up and has been nothing but above and beyond for myself and my wife, she has kept us in the loop from start to finish I would definitely highly recommend anyone to approach Lucy as I am confident that you will receive the highest level of service that we have received I am grateful for the fast and efficient process to renting my home. Once again perfect service from Lucy and the team.

Danielle · 25 January 2023 · Reeds Rains

★★★★★ 1/5

Trustpilot

Poor service, Beautiful properties

I rented a lovely property though Reid Raines for nearly two years with no issues with payment from myside. Me and my partner purchased our first mortgage and vacated the property in December 16th 2022 in line with our contract with all payments made to the penny. We are now on the 24th Jan 2023 and I am still chasing my deposit down which my landlord paid back the full amount to Reid Raines. The issue is no fault of my own but an admin issue between the deposit company and the estate agents not responding to each other. Sue is a manager at the Liverpool branch who often sighs down the phone and talks with an aggressive tone when asked for updates. I work in the customer service industry in a senior management position so I know how to communicate professionally which Reid Raines maybe need some top up training on. I have since paid the £25 same day bank transfer as I felt it money well spent not having to communicate with this estate agents again.Although I understand sometimes people may not be having the best day - my experience with Reid Raines is unprofessional and I seemed like I was bothering them by calling and speaking politely. They offer beautiful properties with a unprofessional service which his a shame but hopefully they can improve. 2/10

Benjamin · 24 January 2023 · Reeds Rains

★★★★★ 5/5

Google

Best

Jaswinder · 23 January 2023 · Reeds Rains JB Estates Kenilworth

★★★★★ 4/5

Google

Very good

Kwok · 23 January 2023 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

The customer service I have received from Lisa Overton in the lettings department of Reeds Rains Kenilworth branch has been excellent. Lisa has managed any issues we have come across very professionally and communicated with all parties effectively. Thanks Lisa!

Danny · 23 January 2023 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

Very professional, enthusiastic and good communicators. House was sold within days of being advertised. Well presented brochure and virtual tour, which I'm sure helped achieve this.

Richard · 23 January 2023 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

We had a very difficult move not down to RR. Lisa, Jake and Jack handled it all very well and communicated with me throughout. The whole process was very easy and professional. Would definitely reccomend and use again.

Richard · 23 January 2023 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

Jack has been very accommodating with our requests to view a property we were interested in. He met us on two separate occasions, including on a Friday after 5pm! All information we requested was prepared swiftly, the pictures provided were accurate and not staged and communication was easy.

DaveAndHelen · 23 January 2023 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

Lisa Overton went above and beyond to help get the sale of my flat over the line, when others had previously not done so. Plus Lisa worked well with me and my buyer when the vendor for my onward purchase delayed completion. Extremely personable and easy to deal with, I would thoroughly recommend.

George · 23 January 2023 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

Professional team, well-managed communication and readiness to go extra mile for their clients. Thank you Reeds Rains Jack Stone for helping with renting of the desired home for my family. Looking forward to further cooperation with you. All the best and good luck to everybody with renting property.

Ismail · 23 January 2023 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

I met with the lovely Jack Stone today to view a property in Brandon, what a lovely young man he is. He was polite and courteous at all times during the viewing and quite knowledgeable. I hope that Management from Reeds Rains reads these reviews because this young man Jack Stone is an absolute credit to your company.

White · 23 January 2023 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

My dealing with reeds rains so far has been fantastic. I am currently out of country and had a viewing booked by Jack for a family member to attend and allow me to FaceTime during the viewing. Conversation was very easy and extremely efficient. I can definitely recommend them

Aidan · 23 January 2023 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Trustpilot

Absolutely brilliant service.

Reeds Rain, Didsbury have been absolute gem! I have had 2y+ experience with them and they have helped me as much as they can to find a property of my liking that suits my mortgage budget. It was a long journey but worth the wait. Everyone at RR are helpful, kind and thoughtful. I will definitely recommend RR and I will also be using them in the future, if need be. Thank you RR, Didsbury team.

Amb · 21 January 2023 · Reeds Rains

★★★★★ 1/5

Trustpilot

Absolute shambles of a company

Absolute shambles of a company, don’t stick to their contractual obligations, forget to do things, don’t reply to emails. Overall very poor service. I’ve never written a Trustpilot review before but in this case I feel compelled to. Over £800 tenant deposit still outstanding with lame excuses from reeds rains that it’s effectively “not their problem”. Landlords do not use this company.

Andy · 21 January 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

Reeds Rains team at Newcastle under…

Reeds Rains team at Newcastle under Lyme branch were very helpful with my recent purchase. Working with their partner iamsold we purchased the property through auction which I was a bit nervous about as it was the first time we had bought through the modern auction process. The team kept us updated on progress throughout the purchase, supported us with additional viewings and answered our queries with the vendors quickly and efficiently.I collected the keys today and they even gave me a box of goodies to take away which included household essentials, discount vouchers and even a bottle of beer for good measure.Thanks…. And keep up the good work guys !

Adrian · 21 January 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

On the move.

Everything went so straight forward I was a bit apprehensive but was soon put at ease by the staff very good experience over all I have lived in the same street from I was 3 that's coming up on 60yrs so it was a biggy for me but thanks to reeds and rain and the good attentive staff it's nearly all settled so big thanks to all you guys

Jacqueline · 20 January 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

Brian

Satisfied with the way Reeds Rains are handling the sale

CustomerJohn · 19 January 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

They made everything so easy

They made everything so easy, they are both professional and friendly.

Carolyn · 19 January 2023 · Reeds Rains

★★★★★ 1/5

Trustpilot

I would not recommend reeds rains…

I would not recommend reeds rains Evesham if you actually want to sell your house. The viewings we did have were either people who hadn't got their own house on the market, who hadn't sold or hadn't got a mortgage in principle. Most of the viewings took at best 5 minutes which I know as I had a ring door bell and I went over to my neighbours house whilst the viewings took place. How the hell you can properly show someone around a decent sized 4 bedroom house beats me. Communication was rubbish I had to keep contacting George to find out how the short viewing went. I found their enthusiasm to actually sell my house was poor so in the end brought Leggett and James in as well. As soon as Leggett and James came on board Reeds rains basically sat back and waited for them to sell my house as they still wanted their commission regardless. It took Leggett and James 4 weeks and it was sold. The only thing Reeds rains did was repeatedly tell me I was in breach of contract and would still be liable for the fee. Funny that surely they were in breach of contract for not giving a s***t and putting in no effort apart from taking pictures and putting the house online. Oh and apparently sending a few emails out. The one thing they were quick at was chasing me for their money when my sale went through. Save yourself time, money and a lot of stress and go with a quality estate agent such as Leggett and James who were amazing and a hell of a lot cheaper!!!

Kirsty · 18 January 2023 · Reeds Rains

★★★★★ 1/5

Trustpilot

What an absolute joke

What an absolute joke they are sold house quick but took 7 months to complete. They always had an excuse . Never there fault When rang up to chase they was just about to do it ? Never kept me upto date . Never rang back when supposed too

Carl · 13 January 2023 · Reeds Rains

★★★★★ 5/5

Google

Phil and his team are amazing! I recently purchased a house with them and was really impressed with the professionalism and patience of Phil in particular. He really supported me through the many obstacles that came up along the process!

Liam · 13 January 2023 · Reeds Rains JB Estates Nuneaton and Bedworth